ATV shows intro sequence, then black screen (but sound)
Hi, hope something can help - I am really stuck! I've had my aTV for a long time, working well, now at latest software. Yesterday, it had frozen, and when restarting it, small text scrolled across the screen with multiple error messages. This looped endlessly, and restarting just got the same thing. Tried reset, diagnostics said everything OK, restart just looped the error messages, and I finally resorted to factory reset.
When I start it now, it shows the (first version) intro sequence till the end, then the screen goes black. Pressing buttons on the remote produces the "ping", though, but no picture. After a while, the screen saver with stock photos start, and they display! I've tried menu+up to cycle through various HDMI resolutions, and they all show me the logo, but as soon as I choose a setting, it goes back again.
Anyone experienced this before, or have any ideas for a solution?
Bjorn
BJ4Rock wrote:
Hi, thanks for responding!
I've tried the problem-solving procedures I know of - reset, change resolution, factory reset, but none change the fact that everything seems to work OK except there are no menus displayed. Any other measures that could be tried?
Not that I'm aware of.
I did at some point have aTV Flash installed, but not lately.
My understanding is that these modifications are removed when doing a factory restore but I don't know that for certain, and using one might potentially void the warranty if there were features of unsupported modifications on the AppleTV.
We have to assume that your installation has become corrupted somehow - I don't think there's a simple remedy here - if factory restoring fails then there must be a problem affecting the shipping software image too.
You might try some unofficial forums relating to modifications to see if anyone has any suggestions.
Similar Messages
-
After yesterday's update sent a personal video it was not not viewable , i was told only black screen but audio, will play on apple pc but not windows.
On my own windows operated laptop when l open the video the start button is crossed through
Is there something l need to do? I can view the videos fine on my iPad ?'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Mad Men shows will not play - black screen, no sound
Black screen and no sound when trying to play Mad Men shows. Video podcasts play fine.
Opened the videos with QuickTime. Plays perfectly.
-
Black screen but sounds still work
My iphone 4's screen went black but the sounds and vibrations still work if I'm getting a call. I've taken the sim card out and put it back and restored my phone but it still won't turn on.
If Restore with iTunes on computer did not fix the iPhone, then the next step would be evaluating or replacement of the iPhone front screen assembly. At Apple Store it would be handled with Replacement iPhone 4 exactly same as yours, same color, same GB, for $149.
-
I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine
Hi there Fgonzalez2015,
You may find the camera troubleshooting steps in the article below helpful.
Get help with the camera on your iPhone, iPad, or iPod touch
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping the camera swap icon . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
-Griff W. -
Equium A300 - webcam shows black screen but no picture
Equium A300, webcam shows black screen but no picture.
Anyone have isea as to how to regain picture?Hi
How did you check this?
Did you start the webcam software and checked the picture or do you the internal cam in connection with Skype or similar software?
Did you try to reinstall the webcam software?
No? well then do this -
screen locked up and shows the battery with low red and ligtning bolt and cannot hard shut down or reset just stays there for a few seconds then black screen. hooked up to computer and itunes doesnt recognize it or even shows that it is pluged in. looked and made sure nothing is broken or metal in ligting port or on cable which would prevent it from accepting a charge. ipod is only a month old and seems like a waste of money if its so hard to try to get an explanation of why this is ive been tryning to get an answer from apple for a week now.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Tried to open an app and my iPad gen one froze. It only shows the apple on black screen and will show the operating wheel sometimes and while plugged in it will beep every few minutes. Will not load one show anything on screen but the small white apple.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPhone 6 black screen but works
After getting to work, I come to find out that my iPhone 6 has a black screen. Before that time, it worked just fine until I took it out of my pocket later this morning. The phone shows a black screen, but the buttons still work (the mute switch works; every time I mute it the phone vibrates). I tried connecting it to iTunes and it shows the phone. I assume that the screen has been bricked. I previously had a time where my phone was covered in rain water. That also explain why I have been experiencing crashes on my phone which led me to doing a hard restart. I have the choice of taking it back to my carrier as I'm still under warranty or I can try find out and fix this bug myself.
Any Suggestions?
Many thanks
iPhone 6 running the latest iOSIIf you did a reset and screen remained black then it's a hardware issue, not a bug. You should return it under warranty if you still can. Any other attemp to fix on your own is probably going to void your warranty.
-
MSI GE70 botting and then black screen :(
Hello!
I recently got my laptop back from service repair, because it had Hard drive problems, and HDD was changed with new one.
But today, when I was playing a game, the PC froze, so i turned it off and now, I get to windows bootup sequence, and then black screen :(.
Is there anything that could be done, or I would need to send it back to service repair and wait anohter month to get it back?
Kind regards.Same problem here. The update killed my video. Tried rebooting three times. The audio is fine. I hear the reboot audio. I hear clicks when I press buttons on the remote. But, there's a blank screen.
-
My iPhone 4S has a blank black screen but when someone calls me I can answer it, I just can't see anything
Try a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go. (No data loss)
-
Why is an mov file showing up as a black screen with only audio?
I am importing a mov file into elements 11 and it is only showing up as a black screen with audio. The clip will play in other programs on my computer but is not importing into elements 11. The file was created on my panisonic camera. I am pretty new to video editting and am quite frusterated. I'm assuming it is some sort of codec issue but don't know how to proceed. Thanks for any help.
'tRead Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
For Mac http://mediainspector.massanti.com/
IF your camera uses MJPEG read... MJPEG http://forums.adobe.com/thread/730396
>new to video editting
Some reading...
Online User Guide http://help.adobe.com/en_US/premiereelements/using/index.html
-Page to download current PDF http://helpx.adobe.com/premiere-elements.html
Importing Video http://forums.adobe.com/thread/1065281
-and project settings http://forums.adobe.com/thread/1112086
Saving & Sharing http://forums.adobe.com/thread/1137128
-Sharing to DVD or BluRay http://forums.adobe.com/thread/1137645
-Sharing for Movies http://forums.adobe.com/thread/1051093
-Sharing for Computer http://forums.adobe.com/thread/1058237
Steve's Basic Training Tutorials... steps are the same for several versions
-start at http://forums.adobe.com/thread/537685
-v11 http://www.amazon.com/Muvipix-Guide-Premiere-Elements-version/dp/1479311200/
-All http://www.amazon.com/Tricks-Adobe-Premiere-Elements-Muvipix-com/dp/1451529724/
-and http://forums.adobe.com/thread/498626
-and http://prodesigntools.com/four-hours-free-video-tutorials-new-photoshop-elements-9-pse9.ht ml
-and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
FAQ http://forums.adobe.com/community/premiere_elements/premiere_elements_faq
TIPS http://forums.adobe.com/community/premiere_elements/premiere_elements_tips
Another help site http://muvipix.com/ or http://muvipix.com/phpBB3/ -
I searching my Facebook account when apple logo showed up then blue death scree then black screen after all white and black stripped screen . It happened for a few times the the phone went off and didn't work ever since . What was that ?
And how can it be solved ?Back up and restore your software via iTunes. If the problem continues, restore as a NEW device. If this solves it, that means there is some corruption in your backup file, or maybe it's one of your apps causing the trouble. If the problem is still there, you should take it to the Genius Bar at an Apple Store for evaluation.
For the charging problem:
Inspect the charging port area for dirt/debris/fluff build-up that may be preventing a good connection and use a wooden toothpick, soft clean toothbrush, or a can of compressed air to clean it. Also look for bent or broken pins. Try another cable and/or charger block (be sure to always use a genuine Apple certified brand) in a known good outlet. If you're using a USB port, try another port. If you're using a hub, try a direct connection. If you're using a USB port in the front of a desktop computer, try one in the back. If all these fail, make an appointment at your nearest Genius Bar to have the device evaluated. -
I use mbp late 2010 (MacBook Pro (15-inch, Mid 2010) Serial Number: W802627ZAGZ)
(core i7 2.66GHz. 15" 4GB 1067 MHz DDR3) and change display to highres (1920x1080)
it has problem that the screen go blank (or black screen) but keyboard still light. seems to display driver stop working.
I send my mbp to service but they said no problem about hdd.??? I'm not sure that they take care just only hd problem but not handle another problem that I tell him.
I use it and it still hang up (not it reach 100 times errors) how can I do with this problem?baltwo wrote:
Can't recall which I used to do the dynamic repartitioning.
I'm betting that it was originally Partitioned with Snow Leopard.
As a test I just added a second Partition with Mountain Lion to a FireWire HD and it would not let me Install Snow Leopard from my System or Retail Disc into the Partition. -
I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you
Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.
Maybe you are looking for
-
I purchased Adobe Premiere PRO CS4 a couple of years ago and have had some excellent results. However, since my PC crashed and following a Healthcheck at PC World that found nothing wrong with it apart from a suggestion that I should upgrade my 64MB
-
How can I work through the limitations of the Premiere Elements 9 trial?
Adobe has a number of suggestions for working with the trial download of Premiere Elements 9. http://kb2.adobe.com/cps/870/cpsid_87080.html
-
App transfer iphone to mac book
Can you advise why I have loaded bejeweled & bejewled blitz on iphone & cannot transfer it to macbook
-
Workflow not triggered..in client server
Hi Friends.. i have developed one workflow for po release in local system it works fine.. But i developed the same workflow in client system it was not triggered.. i checked in swue the event was triggered perfectly.. But the workflow not triggered..
-
Eyedropper in color brick off target
It seems that the eyedropper in the color brick is reading the hue at a different location than where it is pointing. I am trying to zoom in on a purple fringe and I am just not able to capture it. Anyone else having trouble with this function? I hav