ATV will transfer music and movies but won't transfer photos

I have just purchased a new PC and when I sync itunes I can transfer all my music, movies, podcasts etc with no problems, but when I click the tab to add photos I get an error message which says that Apple TV is not responding and asks me to check firewall settings for port 3689.
When I follow the link port 3689 is already there and checked.
Can anyone help me to understand why I can transfer all my items except for my photo's.
I am not streaming, I have a physical connection between PC and ATV.
Any help would be much appreciated.

Understood that you are a PC user:
check any other software (antivirus, internet security) to verify that they are not blocking that port.
Check any photo folder security settings; modify as required.
Reset both the PC and Apple TV as a troubleshooting measure.

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