ATV won't stream higher than 0.45 with Netflix - other devices ok

This is the biggest nightmare I have ever had with any Apple device. Whether using WiFi, ethernet or directly to the cable modem the highest I get is 0.45MBps sustained.
I had Time Warner come out and completely redo all the cabling, splitter, etc. Today they just ran a dedicated line for the cable modem itself so it no longer shares with the digital phone.
Other devices just on WiFi (iPad, MacBook Pro) get consistently between 3-5MBps download.
I have exchanged the ATV twice already and just did it today. Since there was no difference I then did a full restore. No change.
Help. Please.

Well after another visit from Time Warner and more hassles with Netflix guess what? The newest update fixed everything.
I did another speedtest with a Time Warner Senior tech standing here and the results were the same - .34-.37Mbps  He said its the AppleTV although he said they usually work perfectly. This is the 4th ATV.
When he left I did the update that came out on Monday. After applying the update I get between 2.5 - 4.5Mbps
Hopefully it resolved other people's issues as well.

Similar Messages

  • Netflix won't stream higher than 1750 kbps in Safari

    After the Yosemite 10.10.3 update, Netflix in Safari will not stream higher than 1750 kbps (which is only 720x480 and barely DVD quality).  Previous to the 10.10.3 update, Netflix would stream (HTML5) up to 5800 kbps.  As at test, I have streamed the same Netflix video ("Example Short 23.976") multiple times of the day: the attached picture shows that Safari (left) is maxed at 1750 while the Chrome (right) stream is maxed at 3000 kbps.   I was unable to find anything mentioned on the Netflix site regarding this problem.  The timing of the problem strongly suggests that something changed in Yosemite 10.3.3/Safari 8 which is limiting the stream bitrate.
    MacBook Pro (Retina, 15-inch, Late 2013)
    Yosemite 10.10.4
    Safari 8.0.5

    It's not an Apple/Netfix issue.Iit's an issue between Netfix and your broadnand provider.
    Glad to hear it's resolved for you, either way!

  • Charger "plugged in, charging" but the battery won't go higher than 0%

    Hello there.
    I have a HP dv6-2190us laptop which is I think 3 years old.
    Yesterday I saw that it powered off and it didn't have any reaction when I pressed the power button on battery. When I plugged in my AC,  thinking this could be a battery error, I saw the charge light flash 11 times and then stay on .
    With the AC plugged in it booted into Windows 7 and I saw that it says Plugged In, Charging... but it won't go higher than 0%.
    When I  Unplug the AC it powers off suddenly as it doesn't have any battery remaining.
    I checked the battery with the HP utility and it said OK and the battery is 29/300 cycles. So it's too soon for the battery to get damaged.
    I've tried all the solutions ( Hard reset using power key, update bios, clear cmos, remove driver and install again, etc. ) but none of them helped me. 
    Do you guys have any ideas?
    P.S.: I have replaced the battery 2 months ago and it's fairly new. 

    If you are still able to power the notebook with the power adapter and the battery removed, then the battery has problems.
    Contact the seller for an RMA.
    I hope  that you did replace the battery with one that was guaranteed compatible and with a one year warranty.
    I have never had one fail that quickly.
    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • I want to sync my I phone user name (my current e-mail address) with my iPad, PC user name (old e-mail address.) If I delete that current address in the iPhone, won't I also be deleting it in my other devices? They are synced. I don't want to lose it

    I want to sync my I phone user name (my current e-mail address) with my iPad, PC user name (old e-mail address.) If I delete that current address in the iPhone, won't I also be deleting it in my other devices? They are synced. I don't want to lose it. I just want to get it out of the way on my iphone so it doesn't confuse the transfer of ID names and then I want it back again..      I tried deleting the cloud account, being told the current e-mails would be spared. But all it did was pop up a prompt asking me for the password to my still current email ID. So I assume now that I have to go to mail and get rid of the e-mail account. But I'm scared I'll lose everything in my other devices too.

    You can change the email address you use as your apple ID. this doesn't mean you have to delete the old email address as email.
    When you delete an email from your device, it is only removed from the device, it does not delete your emails or the email account.

  • A pop up asked to share my photos with my other devices came up and I clicked yes, now all my camera roll and photo stream pics have all disappeared?

    A Pop up came up and asked if I wanted to share my photos with my other devices? I clicked yes and now all my camera roll and photo stream pics have all disappeared!! Well over 1000 pics??

    What 'pop up' what did it actually say, and what were you doing when it said it,

  • Radeon Mobility HD 3650 won't go higher than 1440x900; Ext monitor native resolution 1920x1080

    I've got a Viewsonic VG2436wm with a native resolution of 1920x1080 hooked up via a KVM switch to the VGA port on my T500.
    The ATI Radeon Mobility HD 3650 in my Lenovo T500 will not give me any resolution higher than 1440x900.  
    I've updated Catalyst to the newest version available from AMD. The Catalyst software recognizes the monitor's highest resolution and refresh rate but lists them as "not supported."  It won't let me switch the graphics mode to energy saver; it keeps telling me that I have to turn off 3D rendering and close all programs...except nothing's open.
    All Windows 7 updates are installed.  And yes, this exact same setup works with the Thinkpad Edge 420 my office issued me.
    I'm ready to pull my hair out.  Any help or suggestions are greatly appreciate.
    -Anne

    I've got a Viewsonic VG2436wm with a native resolution of 1920x1080 hooked up via a KVM switch to the VGA port on my T500.
    The ATI Radeon Mobility HD 3650 in my Lenovo T500 will not give me any resolution higher than 1440x900.  
    I've updated Catalyst to the newest version available from AMD. The Catalyst software recognizes the monitor's highest resolution and refresh rate but lists them as "not supported."  It won't let me switch the graphics mode to energy saver; it keeps telling me that I have to turn off 3D rendering and close all programs...except nothing's open.
    All Windows 7 updates are installed.  And yes, this exact same setup works with the Thinkpad Edge 420 my office issued me.
    I'm ready to pull my hair out.  Any help or suggestions are greatly appreciate.
    -Anne

  • New sound card (E-MU 1212M) won't record higher than 48kHz

    I'm running Windows XP Pro/SP2 with a 2.8GHz Pentium 4 processor (motherboard is Elitegroup 848P-A). I have 1GB of RAM installed.
    I do a lot of vinyl transfer work. I decided to upgrade sound cards to the E-MU 1212M to improve the overall quality of my audio.
    The card install went well. I'm receiving an audio signal just fine. I can playback at 44.1, 48, 96, 192.
    The only hitch is when I try to record. I can record at 44.1 & 48 but if I try to record at 96 or 192 I get the following message:"Another application has caused a sample rate change that makes the current session invalid. You may accept this change by loading session at the new sample rate indicated below...." The sample rate that it shows me is always 44.1 So when receiving this message it always wants to push me back to 44.1 This message pops up immediately after I hit the red "record" button.
    There are no other audio applications similar to Audition installed on my set up. I have turned off the system sounds, the 1212M card is recognized as the default audio device. The on-board sound card has been disabled along with its drivers. Gone also are the drivers from my previous sound card.
    The settings between the 1212M and Audition are following along with each other. If I set the 1212M for 44.1, 48, 96, or 192 and then open up Audition and check the hardware settings, its at whatever I had set the 1212M to.
    Ive also gone through what items are being loaded during start-up of my computer. Ive tried disconnecting from the internet and shutting down all programs that might be active, ensuring that no other programs are running other than Au 3 and the 1212M PatchMix panel.
    Any suggestions?
    Thanks for your time.
    -DLedin

    "Before you did that, did you start a new session at 96k, and it still won't record into it? "
    If you're asking if I first start a new session in PatchMix, yes, that's correct. I call up the 96k session in PatchMix first. Then I go and open up Audition to try to record.
    If you're asking me if I start a new session in Audition 3 first, then I'm not sure exactly what you mean by that. Remember, I'm new to Au 3. When working in Audition 1.5, I could hit the "record" button and a window would pop up, prompting me to enter a sample rate and bit depth for the audio I'm about to record. I enter what I want to do and press "OK", then Audition starts to record. I don't know if that window is what you're referring to as a "session".
    If that is a what you mean by "session" then I would need to do some experimenting by setting PatchMix to 44.1, then open up Audition, hit "record", specify 96/24 in the window that pops up and see what happens. I would hope that I'd get a message from PatchMix that I need to go to set PatchMix for a 96k "session". That's actually a possibility I hadn't previously considered trying. I'm at work now but will look into this possibility after I'm back home & report back.
    -DLedin
    EDIT: Since my last reading of your message you added a question:"Also, when you set the session up, did you take the check out of the 'use default' box?"
    Please specify which application you're referring to when you say "session". PatchMix uses the term quite a lot. If there's a "use default" box somewhere that I need to take a look at then I need to know if it's in Audition 3 or PatchMix and just where to find it. Also, should that "use default" box be checked or unchecked? I appreciate your patience.

  • P45 Platinum Owers. Can you go higher than 450MHz FSB with v1.5 or v1.6 BIOS?

    I like to know who can overclock FSB to higher than 450MHz if you are with v1.5 or v1.6 BIOS.
    I could do over 500MHz FSB with v1.4. Unfortunaetly, it has vCore bug, so I couldn't adjust core voltage.
    according to my personal experience, there was overclocking wall around 425MHz with v1.5 and v1.6.
    I, actually, was expecting v1.6. But that problem was still there.
    I guess MSI blocked overclocking feature on purpose due to reduce damage of there board.
    That's why they have perfomance BIOS on there beta BIOS site.
    I like to know anyone have same problem as me or all this thing happened to me only.

    Quote from: Kingnemesis on 13-March-09, 00:24:29
    Well I have this Problem too, I can't get the System Stable above FSB400 with the Q9550 on Bios 1.5 or 1.6.
    With the E8400 it was possible to get the FSB to 450 by Jumper OC but this doesn't help with the Q9550.
    Code: [Select]
    MSI has a solution about the problem, will post here once i have it too.
    Do they have a new Beta Bios to get higher FSB ?
    In fact some people on the German MSI Forum asked MSI for help but didn't get an heplfull answer.
    Quote
    Do they have a new Beta Bios to get higher FSB ?
    Yes, can reach 500FSB {maybe more}
    Will have it tomorrow probably and will upload it.

  • ATV won't stream my videos

    So my aTV connects to my wireless network fine. It plays internet content (YouTube, Trailers, Downloaded iTunes stuff) fine. It cannot however, stream my videos on my computer well. It will take FOREVER to start up, and never really gets to playing it smoothly.
    Everything used to work well. I just moved however, so my setup is different. My aTV and wireless router are upstairs in my living room. My computer (and external harddrive) is downstairs in my bedroom. My computer has full signal strength to my wireless network when it is downstairs. Is the problem because the computer and aTV are so far apart? Is there a possible fix other than moving the computer upstairs, which would be very cumbersome?

    What is the signal strength like on the tv. I assume it's OK since you can stream trailers.
    Even though your mac/pc shows full signal strength it might be receiving interference from another source. What are trailers like on the mac/pc.

  • Why Internet (Safari) and Comcast High Speed at odds with each other?

    I have Comcast high speed internet and I am paying for the upgraded speed.
    problem is, Comcast and my computer don't speak very well to each other and there is a MASSIVE slow down on the internet.
    The Comcast guy said there is some "patch" I can download and make these two finally get along.
    What am I looking for? HELP!!!!

    You're welcome. I'm so glad the advice here helped!
    ...they said it was a Mac issue since no one else in my neighborhood was having the problem. Oh and clean out my cache files.
    When I've had this problem with Comcast, it has affected both my Mac and my PC. With that and other things I've learned about this problem, I'm not sure I'd believe what the tech told you.
    Why does it happen on some Macs and not others?
    I'm not certain, but since the problem is apparently caused by something in the process of dynamically feeding you the necessary DNS addresses, there are several possibilities. In some cases, it's probably related to what Comcast market you're in (and therefore what Comcast DNS servers you're using). It might have to do how the Comcast-provided modem passes the addresses on. It might have to do with ones router (if you have one) and whether it's passing on the DNS addresses to the computers in your house properly. And it could also have something to do with issues with the particular computer, although my own experience with 3+ computers in my house (1 PC, 2+ Macs) indicates this isn't the situation, at least in my case.
    There are a lot of factors in this. The only thing I know for certain is that it affects many Comcast customers across the country and that for many of us, only using alternate DNS addresses solves the problem. Talking with people more knowledgeable about these things than I am, I gather that this is a widespread problem that Comcast does not address very effectively or helpfully. :-|

  • If you edit photos in iPhoto, will Photo Stream (iCloud) update the photos on your other devices?

    Am I dreaming or will Photo Stream (iCloud) update photos on my Macbook when I edit them (enhance, crop, rotate, etc) on my iMac (automatically or otherwise)? If so, do I need to do anything besides the basic Photo Stream setup to make this happen? The movie on Apple's site about iCloud seems to imply this is true, but it's vague. I'm unable to find anything about this in the small amount of Help articles about iCloud. Thanks for any help.

    Yes via your Wi-Fi network.
    Apple - iCloud - Learn how to set up iCloud on all your devices.

  • IPod won't turn on and doesn't respond with any other devices.

    I was listening to my iPod nano (5th generation) when the song started to skip. I realized the battery was almost dead, but before I was able to plug it into my dock, it shut off completely. When I eventually plugged it in, it didn't light up or show any signs of charging. So I plugged it into my computer (PC) and it didn't light up and wasn't picked up by the computer. I've tried troubleshooting it, I have the most up to date iTunes and everything, but it still won't turn on. I've left it in my computer for a while to see if it will charge at all and it hasn't. Does anyone know how I can fix my device without having to pay any repair costs?

    Does anyone know how I can fix my device without having to pay any repair costs?
    iPod nano Troubleshooting Assistant
    iPod Troubleshooting Assistant
    iPod Repair Tutorials
    iTunes & iPod Hints & Tips
    iPod Nano 5th Gen. User Manual

  • How can I stop my photo stream from sharing with my other devices?

    My mom and I both have iphones and whenever one of my friends or I set up a photo stream she gets it too. How can I stop this from happening?

    To fix this you need to be on a separate iCloud account (when you share and account, you share your photo stream).  To migrate your phone to a separate account, start by saving any photos not in your camera roll to your camera roll by opening your my photo stream album, tapping Select, tap the photos, tap the share icon (box with upward pointing arrow), then tapping Save to Camera Roll.
    Then go to Settings>iCloud, tap Delete Account, choose Keep on My iPhone when prompted, then sign back in with a separate Apple ID to create your new account and choose Merge to upload your data.  (Deleting the account only deletes it from your phone, not from iCloud.  Your mom's phone wont be effected by this.  Also, you can continue to share the same ID for iTunes and App Store purchasing, it doesn't need to be the same as your iCloud ID.)  Once you are on a different account, your photo stream will be no longer be merged with your mother's.

  • Itunes won't let me download my song purchased on other device

    I downloaded a song on my ipad and now I can't get it on my imac. It gives me this message -
    You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 74 days.
    I am on my same account and find it crazy I can't get all my songs back on my computer without waiting for 3 months!!
    Please help

    Try this and see if it works. Select the song, under the Advance menu item (ok I am using version 6 under Mac OS, but might be the same for you), pick "Convert ID3 Tags..."
    Click on the box to change the "ID3 tag version" and try a different version. "None" is probably the best bet. Then exit and try to edit the stuff again, play the track and see if the info now sticks.
    Patrick

  • WiFi won't connect on iPhone but does on all other devices

    So my wifi was working fine and 2 days ago it started to just not connect to my phone anymore.
    It works on all my other devices but my iPhone.
    I tried to reset my network settings, forgot the network and typed in the password again, nothing works.
    Any ideas how I can fix this?

    Welcome to Apple Support Discussions,
    Very helpful article on this : http://www.iphonefaq.org/archives/97720

Maybe you are looking for

  • Problem with games in windows

    I'm having a problem running games, and I can't figure out why it's happening or how to fix it. I'm using a base model Macbook, about three weeks old, running Windows XP Home...first with SP2, now with SP3. I had gb of RAM, but I dropped it back down

  • User tracking not finding any hosts in Ciscoworks LMS 3.1

    L.S. Our test-configuration is as follows: Application versions: Ciscoworks LMS 3.1 Ciscoworks Common Services 3.2.0 Campus Manager 5.1.4 We have 31 managed devices in Campus Manager (data has been collected on all), Edit: All of them show up green i

  • Tax code input for Automatically Generated Line Items

    Hi Guys, We want to input a tax code for the Automatically generated line item..for exchange rate differences in F-28. Once i simulate the F-28 , and i try to input the tax code in the Automatically generated line item for exchange rate difference, I

  • Hyperion System 9.3.1 reports taking longer time for the very first time

    We are on Hyperion System 9.3.1. The Financial reports are taking longer time (like 2 to 3 minuter) for the very first time for each login. The subsequest reports are does work faster. The behaviour is same for the Production and Development environm

  • Best way to apply Support Packages to Solution Manager

    We have a single instance dual stack for SOLMAN 4 running. I want to apply Suppot packages, I need some suggestion what would be the best way to do this, the way I am thinking to proceed for this is - 1. Do kernel and igs upgrade thru JSPM 2. Apply A