ATV2 no TV menu...

Sometimes my ATV2 has the TV option just to the right of the Movie option and sometimes it doesn't. Tonight it didn't.
If it makes a difference, I have both the ATV1 and ATV2 powered up at the same time. Any ideas as to why the TV option block is not always available?

NEVER MIND!
This morning I discovered that somehow my ATV2 location got changed to Belgium! I assume that Belgium users can NOT buy American TV shows, hense, the TV icon is not on their menu.
Since I am the only one in the house that operates the ATV2, I assume I was in "settings" for someother reason and accidently hit a button that switched the location to Belgium or it was just a random sanfu (probably the former).

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Setting up 2 atv's

I have 2 atv's now, a 1st generation and a 2nd generation. I'd like to set up the 1st gen. on another tv now. Is this possible? Right now I have them both connected to different tv's and only 1 atv is showing up in itunes? Can someone help with this?
Thanks so much!

The first and second generation ATV's are two different units. The ATV1 was pretty much an iPod for your TV with all the same sync options as well as streaming. It could store media for playback when the computer is off so it needed to appear in iTunes to adjust the sync settings.
The ATV2 will not store media and only streams it through Home Sharing. There is no sync settings therefore there is no need for it to appear in iTunes.
You may not have to change anything on your ATV1, just connect it to a TV and continue using it as you have done before. With the ATV2 you will turn on Home Sharing in iTunes Advanced menu. Then you active it on the ATV's Settings/Computers menu. Then you can select and play anything in your iTunes Library in the ATV2's Computers menu and it streams from your computer. Since there is no storage space the computer must be on unless you have iTunes Match enabled.

During update my ATV2 displayed icon to connect to iTunes. Now I have nothing -- can't even get to menu to do restart and ATV2 doesn't show up in iTunes menu to do restart from there. Help!

During update my ATV2 displayed icon to connect to iTunes. Now I have nothing -- can't even get to menu to do restart and ATV2 doesn't show up in iTunes menu to do restart from there. Help!

The update didn't apply correctly.
Did you follow the steps exactly in order to restore? disconnect all cables, open iTunes, then connect micro usb
Apple TV (2nd and 3rd generation): Restoring your Apple TV
Make sure to connect directly to computer, not a keyboard port or USB hub. Try a different cable.

Strange ATV2 behaviour - Movies can't be selected for downloaded & most menu items not selectable??

ATV2 fully online, previews movies, downloads YouTube, Homesharing all good (and a seasoned ATV owner and user)
However download movies is not working, and no error message just a "beep" sound when you select "rent movie".
Also many of the menu items cannot be selected. You cannot down select most of the items under General, so it's impossible to change settings, or to do any troubleshooting. You get the same "beep" sound when you select Name, Network, iTunes Store, Reset, etc.
I have done the usual power down, plus reset using remote, but the system doesn't seem to go back to factory default. I haven't tried the mini-USB connection to MAC as I don't have a cable but hoping someone can help?

<Button guid="guidCBExtensionPkgCmdSet" id="cmdIdCBAutoSave" priority="0x0100" type="Button">
<Parent guid="guidCBExtensionPkgCmdSet" id="CBAutoSaveGroup" />
<Icon guid="guidImages" id="bmpDisk" />
<CommandFlag>TextChanges</CommandFlag>

<Strings>
<ButtonText>Enable Document AutoSave</ButtonText>
</Strings>
</Button>
private void OnBeforeQueryStatus(object sender, EventArgs e)
DbgMessage("OnBeforeQueryStatus");
var myCommand = sender as OleMenuCommand;
if (null != myCommand)
switch (myCommand.CommandID.ID)
case (int)PkgCmdIdList.CmdIdCBAutoSave:
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case (int)PkgCmdIdList.CmdIdCBAutoSaveProject:
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myCommand.Enabled = _autosaveEnabled;
break;
default:
break;
DbgMessage(string.Format("Id: {0} Text: {1}", myCommand.CommandID.ID, myCommand.Text));
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Is there someplace to look for runtime exceptions? I haven't seen any in the Output window when the bad behavior occurs....
(If you want to try the extension, you can add a gallery and point it to www.cbates.net/VSIX/atom.xml.)

Clicking on Netflix Menu Option Freezes ATV2

For the past two weeks, whenever I click on the Netflix menu option in Apple TV 2 it freezes the remote for about 5 minutes, after that it askes me to re-login into Netflix but never accepts it. I've tried power cycling, restoring, resetting, switching from cable to WIFI - nothing seems to work. Netflix does continue to work fine on my iPhone and computer. I have had this unit for about a year and haven't had any problems with it until now.

Peter,
Yes, I can bring up the Paragraph Styles and the Character palettes with no document open, edit the [Basic Paragraph] style to change the font family, then open a blank document, and new text boxes will use that font.
I'm on a bit of a deadline right now, so I ended up uninstalling ID CS5 and reinstalling it. I can now successfully bring up the Edit menu and the right-click context menu both in a blank document and in the document I was working on before. I'm sure the problem will reappear again at some random point in the future, so I am still looking for fixes that don't involve reinstalling the app.
BTW, I have tried exporting my work document to IDML and re-importing it, but to no avail. I've also tried toggling Dynamic Spelling (past threads have suggested this as a possible fix), but also to no avail.
It would be really nice if Adobe products produced some sort of crash dump or bug report when this sort of thing happens...

Where can I find Vimeo in the menu after the latest ATV2 software update?

Nowhere to be found. Dutch language but that shouldn't matter

No but what might matter is your location. Are you in the US? If not, have you verified that Vimeo is supporting your country.
That could be the answer. Perhaps you can't see it because they don't and thus the software hides that option for now cause why be cruel and show you something only to say "sorry you can't use this" when you select it

Is the ATV2 a true Apple Appliance or a Toy?

Having spent a few hours studying all the problems that people are having, I am amazed at the difficulty the ATV2 is causing. It was supposed to be the transformational device that did not replicate the problems of the ATV1 which was a "hobby" device.
I have lived with ATVs since inception. I have 4 running now and after living with the ATV2 for a few weeks, I went out and bought a spare ATV1.
Near as I can tell, no one in their right mind would ask a non computer literate person to use the ATV2. My wife has come to hate it and refuses to use it. Yet she uses the ATV1 "hobby" devices with no problems and loves them!
I use my 4 ATVs as streaming devices, with the exception of pictures. We load them up with family pictures and do slideshow as screen saver and while streaming music from ITUNES for many hours a day.
It took me about half an hour to figure out how to get the streaming / sharing to work with the ATV2. Tricky of the design team to make it so you have to do a little on line research to figure out that a feature of ITUNES is you have to activate home sharing in multiple places to get it to actually share. I can see grandma doing that and going out to write a great report on the ATV2!
Once I got the ATV2 associated with my home library, imagine my surprise when I learned through experience that the thing has to RELOAD the library data EVERY time you use it! And in a single session if you switch from . . . say a TV show to a movie. What a great feature. Since my library is currently at 4 TERABITES, that little wait while the ATV2 finds out what TV shows or movies are out there are really enjoyable. I plan tasks, like rotating the tires on one of the cars for these little opportunities.
Why couldnt Apple designers just come up with a smaller, leaner, cheaper streaming version of the current ATV? It works great in streaming mode.
Hopefully some day they will see the light and transform the ATV2 into a useful device. But it is not right now.
I am buying up a bunch of ATV1s to keep me going for the next few years until someone comes out with a better solution or Apple sees the light.

I've put mine in the kitchen where we tend to watch content from the computer a little less.
The grouping of content has been a bit of a nightmare, I've had around 1,000 home videos listed individually amongst around about 300 commercial titles in movies and 14 seasons of Frost all listed separately along with many other similar scenarios in tv shows. With a lot of content, this all becomes difficult to navigate.
I've always been able to stream HD content flawlessly by wifi to my first generation Apple tv, in fact I could do so to several at the same time, so the second generation model holds no advantages there. Although I've found that the second generation model has issues connecting to the itms store occasionally, when my macs and my first generation models don't.
Buying from iTunes isn't the end of the world, but of course I now need to let it download fully before I can stream to the Apple tv, thankfully we don't do this in the kitchen all that much.
On the reloading issue, no it doesn't take more than a few moments but it's always there when you move from menu to menu, it wasn't there at all on the first generation model.

ATV2 Not showing in iTunes, and bricked, showing micro usb and iTunes logos

Hey all,
I was given an ATV2 for christmas a few weeks early, purchased new from Big W (Australia). I happily plugged it in on the 14th or 15th December (I can't quite remember, but I did find out later itunes match went live to a bunch of countries that day, which is why my itunes account crashed). I plugged it in, with the HDMI cable I purchased from australian apple store online, and the power cable. I connected happily to my home network, and started scrolling through the features. I came to a point in setup where it asked for my itunes ID and password. I entered these and it told me it couldn't recognise the apple ID or password.
I tried again, same. I checked my mac to see if it was iTunes or the ATV2 that had a problem... tried to log in, and it said the same error msg. Same on my iPhone and iPad. So I knew itunes was down, and later found out it crashed internationally for some people as itunes match went live.
Unfortunately for me, as I got that first error msg, I aborted trying to set up. I then had a pop up on the ATV2 asking me to update the software (I run the latest software on my mac, ipod, ipad, and have latest itunes by the way), I can't remember which version it had, but it asked me to update, and not knowing the login issue was accross platforms, I tried to log in again and update, hoping it was more a software issue. It seemed to begin updating then pop up with the same itunes error that it couldn't recognise the apple ID or password. At this point the device suddenly showed the micro USB to itunes logo and it became apparent it wanted me to plug into itunes for some R&R. Of course I didn't have a micro usb cable, and had to wait a week or so to get one since I live in the country with no tech shops around. It arrived and I tested it on my itrip as a charging cable. It charges my iphone nicely while plugged into the griffin itrip. So the cable works. I plugged the ATV2 into my imac (latest OSX 10.7.2 and latest itunes 10.5.2) and it doesn't come up in itunes at all. I tried a different USB port in the back of the computer as opposed to the keyboard. No luck. I tried plugging in the power cord as well, no luck. I tried a reset via ATV2 remote holiding the menu and down buttons until the LED light flashes super super fast (as opposed to its current fast flashing). No luck.
How do I get this thing to show up in itunes? Or how can I manually reboot it if it won't show? I live nowhere near a genius bar or even the shop where my family member purchased it, and they probably lost the reciept by now anyway so I doubt I could exchange.
Very dissapointed in Apple for not including HDMI cord or micro usb with the product, not to mention it was Apple's fault itunes crashed right as I was setting up. I'm a huge Apple fan but this is so annoying.
I have read something about router permissions and so on being a possible cause, is this likely? My ipad, iphone and mac never took issue with our wireless network or router previously, but it was setup a year ago and I have no idea what the settings are exactly. We also have two other imac's and a ibook connecting occasionally at home (big family) and no issues there.
I have home sharing on, I did everything the manual said. HELP!

Thanks everyone.
Alley_Cat I tried a new micro usb, as a last ditch effort before giving up entirely... SUCCESS! How strange the other micro usb charges my iphone via griffin iTrip perfectly, but wouldn't work with apple TV. Perhaps there are different kinds? Even more bizarre than Apple not including it in the box, is that they don't even SELL micro USB's on the Apple australian online store (or at least they didn't when I checked a week ago). Now that is stupid.
Anyway i'm mid-restore and software update now, fingers crossed!
Also on the HDMI cable inclusion/not inclusion debate... is it actually possible to use the Apple TV for any reason without one? Because my point is more that there is no way to do anything with the thing, without the cable. Printers that don't include usb connections usually are able to connect to your computer and network wirelessly, therefore perform their intended function without the cable. My point is simply if a device is meant to do something, you buy it expecting to do that thing. I'm lucky I had googled it and knew about the HDMI not being included, but even I missed the micro USB inclusion. At the very least this should be clearly marked on the exterior packaging so you know in store, you have to buy the device + HDMI + micro USB. Isn't Apple all about making 'things just work'?

ATV2 music drops out after 2-3 songs, withou fail. Restarted/rebooted everything and my router shows no signal drops, suspect it is the home sharing but can't get into it to fix it. Am at my wits end.

Recently bought the ATV2, all working well until 2-3 songs played and it drops out and returns to the main menu. I have rebooted/restarted everything, and checked the event log in my router which shows no drop outs in WiFi connection. When I tested it with a movie, it worked, ran for the length of the movie, but when I put on music it did it again. Suspect problem is software, maybe the home sharing and the time until it drops out is close to the same each time. I am at a complete loss, and at my wits end. Please help

Did you happen to allow enough time for a power recycle when switching the router connected to your DSL modem?
Modem/Router Power ReCycling
- Power-off the DSL/Cable modem, Internet Router, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
- Power-on the DSL/Cable modem; Wait at least 30 minutes.
- Power-on the Internet Router; Wait at least 5 minutes.
- Power-on the computer(s)

Can't find Apple TV Sync Menu; No ATV in iTunes, Home Sharing works

OK, I'm about to give up... My computer shows up in Apple TV (2nd Gen) in the ATV home sharing computer list but I am unable to find any reference to a sync menu or any options to force the sync to occur.   I find references here in the support community to ATV showing up in iTunes.   I can't find that anywhere.   My firewall is off. I am using a Time Machine as my wireless router.
I've seen screen shots of a tabbed window explaining how to set up "sync" but I've never seen that window before.   (see this link
http://web.mac.com/gartside1104/ATV/SyncvStream.html ).   Is this an ATV1 / ATV2 / iTunes / Windows only feature?.   I'm running OS 10.6.8 with latest updates, latest version of iTunes. Just updated the Apple TV software.    I never see more than one library from my network at a time in ATV. I can directly connect to any computer to share via home sharing but I can't select a library to stream from in ATV (ATV1 feature only?)   I can stream to the ATV from any network computer's shared iTunes library.
Just baffled here...     Lots of hints but no answers.
My primary purpose was to limit the playlists in iTunes that will show up in ATV.   The iTunes preferences for sharing on my local network successfully limit my sharing to specific playlists to other computers on the network, but ATV provides access to ALL playlists. Does home sharing use a different playlist selector than network sharing?
I set out to drain the swamp but am just wrestling with alligators.

My computer shows up in Apple TV (2nd Gen) in the ATV home sharing computer list but I am unable to find any reference to a sync menu or any options to force the sync to occur.
The Apple TV2 doesn't sync, it's a streaming only device.
I find references here in the support community to ATV showing up in iTunes.
Only the Apple TV 1 shows up under the Devices list in iTunes.
I've seen screen shots of a tabbed window explaining how to set up "sync" but I've never seen that window before.   (see this link
http://web.mac.com/gartside1104/ATV/SyncvStream.html ).   Is this an ATV1 / ATV2 / iTunes / Windows only feature?.
Yes that's only for the Apple TV 1
I never see more than one library from my network at a time in ATV.
Are you using the same details for homesharing on each computer.
I can directly connect to any computer to share via home sharing but I can't select a library to stream from in ATV (ATV1 feature only?)
Sorry I don't understand that, could you explain please.
I can stream to the ATV from any network computer's shared iTunes library.
That sounds correct.
but ATV provides access to ALL playlists.
Yes unfortunately their is no way to restrict content that can be seen by the Apple TV2

Movie plays in iTunes but not on ATV2

Too bizarre.... I have the original 2 discs of a great German movie - Das Boot - which I converted (using Handbrake) into 2 separate m4v files and then combined (using QT Pro 7.6.6) into one file which saves as a .mov file. Plays fine using Quicktime (any version) and even plays fine in iTunes, but doesn't play at all through ATV2. If I highlight the movie in iTunes and then (under the Advanced menu) try to "Create iPad or Apple TV Version" I'm told that it's already in the correct format. I tried converting the .mov file to m4v using Handbrake and the resulting file (m4v) plays fine in iTunes and QT (any version) but in ATV2 the second disc part has no audio (but the subtitles have always been OK). I went to the Handbrake forum but nobody seems to know how to fix the problem or they simply aren't answering my questions. My final attempt to solve the problem is to export (using QT Pro 7.6.6) "Movie to Apple TV" but it's looking like it's going to take a few hours to convert a 3 1/2 hr movie file (about 2 GB) and I have my doubts that it'll even finish the conversion or that it will play on ATV2 ultimately. Does anyone have any idea what's happening and how I can fix the problem?

Unfortunately because it's a conversion problem from copy protected discs we are unable to discuss the matter under the Terms of Use for these communities.

ATV2 sound loss from HDMI, Optical or both!

Hi, Sometimes (and this is the rustrating bit), but not always the sound from my ATV2 will die. I have it connected to the TV via HDMI and also to a surround sound system via an optical cable.
I've played around with the audio setting in the ATV menu (16 bit, Auto, Dolby on/off/auto) etc and the same still happens. I have some movies I've watched a couple of times and the first time around they can play with DD 5:1 sound and the next time will be stereo only.
I've tried various different cables and all end up with the same results, is this and ATV problem? It just gets very annoying when you get to 15 minutes from the end of a film and the surround sound dies, then fingers crossed it *might* work through the TV sound to finish the movie off.
Thanks in advance.

No one??

Airplay from 3gs to ATV2 not working

From the ipod airplay is not working. The icon comes up and i can select my ATV2 and it turns blue like it is connected but no sound. I can airplay photos from 3gs and play itunes from computer w/sound. I can also use remote app to control ATV2. What gives?

I reset the ATV2 by holding down button and menu button for 6 seconds. Works for now.

Apple TV has changed main menu

Hi,
I have an Apple TV 2nd Gen. I live in BA Argentina, and after I've updated my Apple TV the main menu has changed, now I only have as menu "Internet - Computer - Settings", can't see the rest of the menu any more (Movies - Netflix - TV Shows - Music). What can I do in order to have them back?
Thanks for the help!
Best regards

I saw the same thing on my ATV2 after the most recent (4.4.3) update . . . The menu was the one you described, but after a couple of minutes the menu updated itself.
I'd suggest rebooting the ATV2. You could always try a reset to see if that helps.

Dark Picture with ATV2

Hope someone can help with this.
First - very pleased with the new apple tv except for one slight annoyance.
The picture seems to be quite dark. Very noticable when watching movies.
Have adjusted TV settings to compensate, BUT that now means all my other inputs (xbox, PS3 and Sattelite TV) are now too bright!
Have searched for this and have found a solution for the apple TV gen 1 where you can go into audio video settings and change the HDMI output settings.
This option doesnt seem to be available for the Gen 2.
Surely there must be a way to do this. A remote command, a menu item that I just cant see.
Would be the first device with HDMI that I have owned where this was not an option in some menu somewhere. And I assume if it was part of the first Apple TV it must be on here somewhere.
Any help would be greatly appreciated. Thanks

I have noticed the same problem but thought it was my TV which is CRT. I connect my ATV2 to the TV using S-Video

ATV2 no TV menu...

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