ATV3 cuts out while playing radio

I have the latest Apple TV, bought about 6 weeks ago and have been using it for all this time with no issues.  I believe I have all the latest firmware.  However, lately it's started going dead while I'm using it.  No known network issues or connection issues.  It seems to happen while I'm listening to the Radio app.  There's a brief flash of snow and then the picture goes black and the sound stops.  The ATV light is still on steady.  Even when I hit Menu and Down to reboot, it sometimes crashes immediately upon rebooting.  The problem now seems intermittent and unpredictable.  It might work fine some sessions, other sessions it will crash, even when nothing is happening and only the app menu is showing.
It was behaving so nicely, until this happened.  What can I do to clear this up? 

Hello ebedgert,
Thanks for using Apple Support Communities.
First I'd like you to please restore your Apple TV.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Take care,
Alex H.

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