ATV3 not connecting to iTunes via micro USB
So I have connected my micro USB to the ATV3 and Widows 8.1 installed driver software in order recognize, but it won't show in "This PC" or even in iTunes itself. I do have the power cord plugged into the ATV3 when trying to connect to PC. So why can't I see it?
I'm assuming you followed the specific power instructions here:
Restoring your Apple TV - Apple Support
If so, try again with any superfluous USB devices/hubs disconnected.
Also possible you have a power only microUSB cable that is used for charging but which does not tramsnit data.
Similar Messages
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Apple tv showing wire to connect to itunes via mini usb cable which i dont have?
apple tv showing wire to connect to itunes via mini usb cable which i dont have?
You need to get the cable to restore the ATV to factory settings, following the procedure here.
USB mini cables are available from many different sources; often even from local stores like CVS or Walgreens. They are inexpensive, as little as a few dollars online & around $5 from some local discount stores. -
Why won't my Apple TV show up in iTunes via micro-USB?
I turned on my Apple TV (2nd gen I think) last night and it wanted to update. After going through two updates, all I got on the screen was an iTunes logo and a USB cord. I re-started via the remote and all I got was the same thing. Then I couldn't get it to go to sleep, the light just blinked. Unplugged and left it alone for awhile, plugged it back in, same thing. Went out today and bought a micro-USB cord to hook it up to my Mac and Restore from iTunes. When plugged in, the light in front just flashes and the Apple TV doesn't show up in the sidebar in iTunes under "Devices". Now what?
Try a different micro USB cable. I was trying with one I bought from Staples... didn't work no matter what I tried. Then I tried one made by LG (for LG phones)--- worked instantly. ATV2 should be unplugged from the power cord, just the micro USB cable connected to the computer USB port. Then launch iTunes. Good luck!
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??
Nothing should be lost.
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
NOTE:
The 2nd Gen iPod Touch can only go to 4.2.1 -
Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem! My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar. When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over! I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good. I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work! The iPod, the laptop and iTunes ARE all fully updated! I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing! I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol. I hope somebody knows a fix or solution! Thank You!
Try on another computer to help determine if iPod or computer problem.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
my 3rd generation will not connect to itunes when i plug it up to the computer by USB. i have tried to do it with itunes open and closed. it wont recognize it but it is recognizes in the my computer screen. it even makes a jingle when plugged up. on my ipod i can download music wirelessly from my itunes. other than this issue my ipod works just fine. what should i do?
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
My apple tv3, serial no. C07JWBZ9DRHN is not powering on. Connected with Computer, with micro USB cable with power on, it is not shown in Devices. How to rectify
You have to remove all cables before connecting to your computer with micro usb. Power is only connected when using a 3rd gen device and done after the initial connection.
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US -
hi, i am having a problem in my ipad 2 , it is not showing main screen just showing a black blank screen in which downloading icon is only shwn which is continously and when i connect to itunes via windows 7 it showing this error (0xE8000065) can any one
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
While restoring iphone 4 8gb it is stuck at the connect to itunes via usb screen
While restoring iphone 4 8gb it is stuck at the connect to itunes via usb screen
Hi tanuj178,
If you had an issue while restoring your iPhone and are now seeing an icon instructing you to connect to iTunes, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
i could not connect to itunes store via itunes. I have my internet connected, fire wall disabled . please help
Try:
Can't connect to the iTunes Store -
My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
My phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac
my phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac
If the device isn't be recognized by itunes, try following the troubleshooting steps in one of these articles
http://support.apple.com/kb/TS1538 for windows
http://support.apple.com/kb/TS1591 for mac -
My devices will not connect to iTunes over WiFi or over USB. No indication is given of connection
I was attempting to restore a 3rd generation iPod for a friend but the device would not connect to iTunes. I attempted to connect my 5th generation iPod touch but it would not connect either. I can see it is connected in the computers files but it does not appear on iTunes.
Is the Wi-Fi button greyed out? Try this article: http://support.apple.com/kb/TS1559
Also, make a backup to iTunes of the device. Then restore it as a new device. If you still have wi-fi greyed out, then contact Apple again, and explain that you believe you have a hardware issue. They may still ask for a $19 deposit, but if it is actually hardware related, then you won't be charged the $19. Only if it is software related do you get charged that $19. -
"Can not connect to iTunes Store" via iPhone and iPad
I can not connect to iTunes store from my mobile divices. I can through iTunes on my Macbook Pro running Leopard (10.6.8). My company has not authorized update to Lion yet.
I have the same problem on my iPhone and iPad 1. This has occured since updating to IOS 5.0.1, but I do not know if it is the cause or just a coincidence.
Since I can make purchases through my Macbook and sync, it's not a crisis, but just an big irritation.Apple ID problems.
An additional consideration might be that I have had Apple ID problems. With the move to an ID for iCloud my old Apple ID and a new one using an email address got mixed up and in conflict. It took Apple Support staff to clean it up. For a few days, everything seemed to be running fine on my new/old/restored single ID. I did not think this was a problem, because the error sited a connection problem not an ID or password problem. Could this be a factor? -
IPhone no longer connects to iTunes via Wifi
On July 1,12 my iTunes did an automatic update. After the computer restarting and I entered iTunes and the following messages appeared:
Message 1: Must reinstall itunes to connect to ipod or mobile devices.
Message 2: CD/DVD folder must be located in itunes folder in order to use with itunes
I have 2 iphones (both 4s, bought at same time, both running iOS 5.1.1)and one will briefly connect to itunes via Wifi (I will identify this one as iphone1) but the other one will not (I will identify this one as iphone2). I have a PC with Windows 7.
When iphone1 is connected to itunes via wifi is disconnects randomly. Under: Summary > Version, it has the message: Connect this iphone using a USB cable in order to update or restore its software. When I have it connected with the USB cable, there are no problems. The settings selected under: Summary > Options > are: Open iTunes when this iphone is connected, Sync with this iphone over Wi-Fi, & Manually manage music and videos. The Setting under Backup > Back up to this computer (where it backs up to; I do not know)
iphone2 does not connect via Wifi but used to. It connects without issues with the USB. The Settings in iTunes > Summary are the same as iphone2 except that iphone2 is set as Backup > Back up to iCloud.
My iphone2 is my primary device. I use it exclusively; for music, taking photos, syncing photos to my Photo Stream folder on my PC, etc. The iphone1 is my spouse's secondary phone, so its not used as often (ie: only has 4 songs downloaded, used to take the odd picture, has a mirror image of apps from iphone2).
I searched Apple Support and tried the following solutions that didn't solve this problem:
How to restart the Apple Mobile Device Service (AMDS) on Windows (support.apple.com/kb/TS1567) &
Set the Apple Mobile Device Service Startup type to Automatic
I have not done this: Remove and reinstall iTunes and AMDS. I did goto the: iTunes for Windows: Device Connectivity Tests > iOS > iPhone - iTunes Troubleshooting Assistantand into iTunes > Help > Run Diagnostics. The results were: All tests passed. (My iphone2 was plugged in with USB. The iphone1 was connected via WiFi.)
What do I do now? Do I need to remove and reinstall iTunes? and if so will I lose all my itunes info (videos, music, apps, settings) or will it just show up after I install iTunes?Hi Mitch,
It sounds like you have already done many of the steps, but I would like you to look at this article -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
and go over any that you may have missed.
Thanks for using Apple Support Communities.
Best,
Brett L
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