Audi car kit- phone will not recognise!

I have just recieved an Audi A3 with manufacturer car kit installed. The delivery driver could connect with his phone, don't know what type.
When I tried my 6301- nothing.
Bluetooth was on.
Ignition was on, and off and on again!
any suggestions?

Hi I also have same problems with my Range Rover. if you go onto the Audi website they may tell you what phones/ software are avilable for your car model. My 6300 keeps dropping calls as the software on my new phone has been updated and nokia cannot give me the old software to make them compatible !!!

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