Audigy 2 NX Directional (backward) Game Sound Prob

Hello.
I recently bought one of the last few Audigy 2 NX's and I like it EXCEPT...
I play a lot of online games (first person shooters) - Counter Strike specifically...
and pretty much until a player is about 5 feet behind me, i cannot hear a thing ... let me elaborate
i can throw a grenade at a pretty average length, then spin around so the nade explodes in a path that is DIRECTLY behind me, and i will not hear it ... though, if i through the same nade the same direction and length, but i am FACING the explosion, the direction and sound is fine - i hear it loud and clear
if i am turned around and someone rushes DIRECTLY in a path behind me, i will not hear ANY footsteps until they are about 8 feet behind me in game, then i start hearing them
obviously this isnt right!!! i obviously cant have 3 / 4 directions in game work fine, but behind me i cant hear anything... does anyone have any opinions about this? ever heard anything about this? what's going on! i have tried and experimented with a lot of different settings in the creative settings
i have tried eax on and off, speaker settings on headphones, 2 speakers, 4, 5., and 7., ... i dont know what else to try
i just bought it a few days ago so i know the drivers are updated ... right?
someone help a MAN IN NEED!
thanks
Jeremy

Well, I am new to high-end sound cards, and I may be misinterpreting the terminology, but the sound card is supposed to be a 24bit/96kHz card.
I am under the impression that one should be able to set the output quality of the card to 24bits of depth and a 96kHz sample rate, despite the speaker setting that one may be using, to decode good quality audio streams (say an audio cd or the dolby digital audio of a dvd movie.) I can currently achieve this only on 2. speaker systems (or when i set the speaker setting of the card to 2.) Otherwise the maximum bit depth/sample rate I can set the card output to is a sample rate of 48kHz and a bit depth of 6bits.
Am I mistaken in thinking that if I am playing a good quality audio stream I should be able to raise the output quality of the card to that which it is advertised and claims to have?
Thnx

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