Audigy 2 Platinum eX Installation Probl

I'm having mind-bending problems installing my new audigy 2 Patinum eX soundcard.
Current PC config is:
Dell Dimension 8250
Pentium 4 2.66GHz,
52Mb RAM
WINDOWS XP SP2
I previously had a Soundblaster Li've! value (Dell OEM) card.
I had all sorts of problems with nothing but random clicking etc. on first installation. Since then I've been through the manual uninstall on the knowledgebase (Solution ID 72) and reinstalled from the CD and applied the latest driver updates via the software autoupdate on this site. It (mysteriously) suggested that soundfonts were a critical part of the installation so I let it go ahead. The card seemed to work OKish after that but with more clicks (but MUCH better than JUST the clicks before). This was late last night and I shut down and went to bed - upon getting up this AM I started up the PC and no I have complete silence EXCEPT that the 'Intro to Windows' sound that you get as it opens up worked (!?!?!?). Since then nothing, no sound from Winamp, no sound from games. Infuriating and why would a reboot cause the thing to stop working?
I should add that it is silent from both the line out socket on the PCI card AND the headphone socket on the external unit.
Any tips of what to try next gratefully received, I'm pulling my hair out here. Pretty soon the old Li've card will be going back in and this will be going back to the shop while I figure out which Non-Creative card to go for.
Cheers,
Greg.

I have a simular problem. On the first boot of the day my system will freeze, could be 2sec in, or 2 hours. Once i restart it runds like a dream. Now confirmed it is soundcard drivers by process of elimination. What drivers did you install to get it working without the freezing?

Similar Messages

Audigy 2 OEM installation probl

Hi all,
Basically im here to moan and complain :P
Bought audigy 2 card from overlcockers.co.uk
installed into machine, machine recognised new audio control card, cant wait i think to myself whilst i enjoy 24 bit sound rather than crappy realtek 97 on board audio i using.
Now to get drivers, go to soundblaster.com click on auto update web finds i have the audigy 2 card installed and recomends the right set of drivers.
go to install them and get error message saying "Setup can not find the required set of components, etc etc", hmmmm i thought to myself.
Basically i've spent 2 days and roughly 0 hours trying to install drivers all to no succes for this card. Before any of you say try this try that, i have tried EVERYTHING.
Changed PCI slots, tried different drivers, reformated PC, etc etc. Everything some one has mentioned on a forum i have tried.
So i emailed creative, "Sorry sir, but you can not get this working without the original installtion CD, we have no working drivers for this card on the website, only updates"
Great, whats the friggin point of selling an OEM with no CD when you need the CD to get it working?
Im friggin pissed, if anyone can send me an iso of the cd (which i have found on the net but it downloads at 0k a second and its 566 meg big) can you email me at [email][email protected]][email protected][/url]
All the forums i've read about this loads of people have had the same problem, its something to do with OEM hardware not having a hardware identifier on it and therefore the web drivers wont recognise the card is installed.
This thread may get deleted im sure by someone at creative for me swearing in it, but seriously im so unhappy with creative and the audigy 2 oem card i have that i've just got to the point where i dont care,
VERY UNHAPPY CUSTOMER, i will be really happy if some one at creative does something for me so i can get the soundcard working.

Thanks guys for responding to my post,
Ive tried everything that you have mentioned and still have no success, the kx drivers dont seem to have the audigy 2 oem driver (which is the sb0400) and when i try to install the generic driver my machine crashed and reboots with a "windows has recovered from a serious error" message.
The guide of how to properly install the soundblaster drivers i've already tried to no avail just to find the same "Setup did not find the required set of hardware on your machine" error message.
Im now sitting in my mates bedroom with my PC set up (having a LAN :P), and tried his audigy oem installation CD and still i get the same error message (just to remind you i have the audigy 2 OEM card, hey it was worth a try)
Im now at the point where i cant get my hands on an audigy 2 OEM CD as the helpdesk from soundblaster has refered me to my "vendor" and its now the weekened and they arent open till monday.
To say im furious is a bit of an understatement as i now have to use my realtek 97 onboard sound and has ruined my LAN party.
Im now contemplating purchasing a retail card from PC World and putting the OEM card back in the box and taking it back to PCWorld for a refund LOL.
My advice, dont purchase an OEM card PERIOD.

Creative Audigy Platinum Installation Help with Pentium 4 3.2GHz HT Enab

:mansad:
Dear Fellows,I have recently upgraded to a new Pentium 4 machine. The config is as follows:Pentium 4 3.2eGHz MB cache HT (Hyper-Threading Enabled)Intel Original 865GBF MainboardGB Kingston DDR 400MHz RAM20GB SATA WD HDDSound Blaster Audigy PlatinumATI RADEON 8500 DV 64MBThe problem I am facing is with Audigy Platinum. Once I install the operating system (Win XP) and move to the installation of Creative Audigy Platinum Sound card. All the applications are installed and the system hangs while updating *drivers*. I restarted but it corrupts the whole operating system conflicting with Display Driver, Mainboard driver as well as Windows. CD/DVD Rom also disappear. I then reinstalled operating system again. I would like to request for help and solving this issue and I dont want to get rid of Creative Audigy. I have heard complaints with Hyper-threading technology but I disabled it and the same problem occured. I tried everything e.g. latest drivers from Creative website, BIOS updates, Driver updates etc etc. The problem starts once the drivers are to be updated for Creative Audigy Platinum.Anticipating your response soon.Regards,

Hi Jeremy,
I would like to thank you for your kind assistance with my problem.
Heres the good news, I finally managed to install and run my Creative Audigy Platinum perfectly.
Credit goes to your assitance and support.
For your info, I would like you to know what I really did.
I have an Intel Genuine 865GBF mainboard. I installed clean copy of Windows XP (SP) and downloaded and installed latest Chipset INF utility from Intel website. I guess this utility tells the mainboard what kind of hardware is configured on the board.
Please note that I did not add any PCI card except the AGP graphics card.
After finishing Windows XP, I installed the Creative Audigy Card in a different PCI slot. When windows started, it detected the sound card installed.
I simply ran the driver and programs from the Creative CD and it installed perfectly. I then updated the drivers downloaded from the Sound Blaster site in correct order.
After finishing with Creative Audigy Platinum installation. I installed other hardware devices, service packs, AV and applications.
Its the third day and everything is running well.
I just wrote the steps if someone else faces the same problem, he/she can sort it out the same way.
Thanks again for your help.
Best regards,

Aux 2 Soundblaster Audigy platinum probl

Hi there.
I used to have problems with using aux 2 (red/white on the front panel of audigy platinum) , bascially
because the volume control in windows didnt have aux 2 volume control under advanced. After contacting support and updating my drivers I think with the webupdate on creative.com aux 2 was listed in the advanced volume control thingy, so I could check the box and untick the mute setting.
But after some formatting and new installation of my soundcard I cant find a way to get the aux 2 volume control back. Its just not listed and I am not able to hear sound through my speakers. I tried all updates that are downloadable from creative.com ; also the autoupdate software of creative. No luck at all.
Can someone please help me to get my aux 2 volume control back ?Greetz

hi. i have the same problem. i spent on that 2 days. its boring, i havo to do some job, but now i cant.. if you get some info, send it also to me, please!! i do so..
thanks, ciao
lalock

SB Audigy Platinum SB0090 PlayCenter3_02_52 and SBAX_WBUP2_LB_2_09_0016 proble

I lost my original software CD's for my Audigy Platinum (SB0090.) I downloaded SBAX_WBUP2_LB_2_09_006 drivers and PlayCenter3_02_52 as per the SB download site. The drivers work correctly. When I try to load the PlayCenter3_02_52 it says it won't work with the drivers (SBAX_WBUP2_LB_2_09_006) and that it must have the newer Li've! drivers.
Frustrating to say the least. Incorrect files and a poor knowledge base make it so hard to install the devices. Can someone help with information on the product and files?
Thanks
Martin

Vielleicht habe ich das auch mit der Installation der Audigy verwechselt. Sorry.
Wenn ich derzeit die Treiber der X-Fi installiere, installiere ich immer die ben?tigten Anwendungen von der Original-CD. Erst danach mache ich die Updates von der Web-Seite drauf - allerdings immer manuell. Das Autoupdate habe ich leider noch nie probiert.
Bei der Audigy und 2 habe ich am Schluss auch immer nur die Treiber installiert, sonst nichts. Die Lautsprecher-Einstellungen habe ich dann einfach mit der Audio-Console vorgenommen. Lautst?rke, Bass, H?hen kann man ja genausogut mit den Standard-Windows-Programm vornehmen, den Sinn der zus?tzlichen Creatve-Programme ging mir zunehmend verloren. Bei der X-Fi kann ich leider nicht alles mit Board-Mitteln einstellen, deshalb installiere ich nun wieder die Software..
An Deiner Stelle w?rde ich alles mal deinstallieren. Dann Original-CD und die heruntergeladenen Updates installieren. So klappts bei der X-Fi wunderbar.
Gr?e
Charles

Sound Blaster Audigy Platinum BIG Proble

I have sound blaster audigy platinum and in few weeks I have got this strange problem that I?ve hadn't before. If I use old drivers for it, windows gives me blue screen with "bad pool caller" very often when I play or just listen music. With new drivers it gives me "driver irql not less or equal". At the same time in linux it works fine. In windows I've checked viruses etc. reinstalled windows many times, used memtest and so on. Finally 2 days ago I took my Sound blaster off my computer and ever since I haven't got any problems. So it obviously is the problem. But I just don't know what to do anymore to get it work? Now I use the sound card that comes integrated with my motherboard but it's not as good. Btw I don't use integrated sound card same time with sound blaster. Please Help!

Hate29,
You might find something useful here.

Need application software for Audigy Platinum

I just re-installed my Audigy Platinum card and dri've into an XP SP3 system, downloaded the latest drivers from Creative and it works just fine (ty Creative!). I even used the optical out connection to my Denon 5. AVR and it sounds great.
However, I don't have any of the application software and can't seem to download that software from the website without having some old application software already installed. Is there a work around?
I do have the original disk for the following Creative cards (which I also own):
Sound Blaster 6 PCI (part # 220ML0003020)
Sound Blaster Li've!? (part # 220ML0003060)
Sound Blaster AWE64 (part # 73330530-)
I'm reluctant to try installing any of the applications from these disks in order to enable the appropriate application software to be downloaded/installed off the web, as I don't want to risk messing up the present clean driver installation. I did try putting the disks in the dvd dri've to see if that would enable the download/install process (this has worked with other products) to no avail.
I would very much like to have the complete set of applications for this still excellent card/dri've so I can enjoy the full functionality of the Audigy Platinum.
Any and all assistance will be greatly appreciated.
Thank you,
John W. Wright

THANK YOU FOR THE ISO!!!
It worked flawlessly.
However, I did a messy job of installing it. I had installed the beta drivers before using the iso, and then when I installed the CD and its drivers none of the utilities worked. I then tried uninstalling the utilities but the installation stalled and failed repeatedly. Luckily, I had the option to system restore, but it was on a save point in the middle of installation. So its a pretty sloppy job.
One thing: when switching between modules (EQ, or volume control, or EAX); there is a 6 second wait.
Also, EAX reverb does not work well on Soundfonts (very faint reverb, but definetely not sufficient).
But thank you very much for saving my life.

SB Audigy Platinum EX keeps defaulting to 2 speak

Hi,
I have a soundblaster audigy platinum EX running under windows XP with a set of 4. speakers.
I set the speaker setup to 4 speakers in the creative software, and it works fine for a day or 2, and then I find it has defaulted back to 2 speakers. I had exactly the same problem with my previous SB Li've 024 player whilst running on windows XP, although it was perfect under windows98. I am using the latest drivers, but this has made no difference at all. I have heard of other poeple having this problem also, but I have never heard of a solution to it. This is now getting very frustrating, as I purchased the audigy to get around this problem, believing that the real problem was due to the sbli've 024 player not being fully supported under windowsXP, but now I realise that obviously wasnt the reason.
Any answers or suggestions would be really appreciated.
thank you

Search after software called ctpanel.exe from your hard dri've or if you have installed the latest drivers (02.08.00.0004) for your card, there should be a Console application called "Creative Audio Console" bundled w/ the driver installation (though, I don't know if you get it installed for your card).
CTPanel:
http://img29.imageshack.us/img29/2889/audsyncbo3.png[/img] alt="Image Hosted by ImageShack.us" >
Audio Console:
http://img222.imageshack.us/img222/20/audsync2tw9.png[/img] alt="Image Hosted by ImageShack.us" >
jiitee

Audigy Platinum Ex Line In Quest

I recently re-installed my Soundblaster Audigy Platinum Ex card on a new hard dri've - it's worked properly in the past. I have run the installation cd and gone to the Soundblaster website for all the latest drivers. On my external module I am unable to get audio to input through the line-ins to (Aux in 2, Mic/Aux 2, and 394). No monitor, no capture (though the headphone jack works properly, and the standard soundcard works properly). I've checked my connections. I'm very experienced with audio software and have been unable to figure this out.
The one thing that might fix this that I am unable to find - is there a control panel setting somewhere that verifys that input should be coming through the ex Module? Any advice would be greatly appreciated....

Hi there " bucktoothmummy". I just recieved this same problem today. Tryed to solve it via software updates and messing with IRQ stuff. None of that helped. I desperately tryed every line-in port there is and suddenly I heard loud static coming from the speakers.
What I found out was that the cable (the wide one) on the backpanel has been someway corrupted, and needed only a few twitches (pull it up and down). So the problem in my case was purely the low quality of the jack OR the cable. The ports them selves are just fine.
Email me if you wish to ask some more, hope this helps

Audigy Platinum On Vi

Im trying to get an audigy one platinum working with windows vista. I got the vista drivers from the creative website and installed. No problem.
However i noticed the 'breakout box' in my dri'vebay wasnt working. So i checked device manager and I've got:
soundblaster audigy - pci bus 2 device function 0 - everything ok
unknown device - pci bus 2 device function - driver not installed
when i tell vista to search for the driver for the 'unknown device' i get the error 'creative game port - an error occured during the installation of this device. the driver installation file for this device is missing a neccesary entry. This maybe because the INF was written for windows 95 or later Contact your hardware vendor.
Anyone got any help on this or where I can find a suitable dri've / inf file for the dri'vebay i/o ports?
thanks

ok then i'll rephrase the question,
has anyone got the soundblaster audigy platinum dri'vebay i/o ports working in vista 32bit's..if so how did you do it, where did you get the driver from?

Dolby 5.1 with Windows 7 using an Audigy Platinum EX

Hello.
Long story short.
I've mashed together three old PC's to make one reasonably ok one as a media center.
I have an old MSI motherboard, running an AMD XP 2.GB Chip with .25GB of Ram and an AGP Video card (Soon to be upgraded to an ATI 4850 AGP Card with HDMI out.
My trusty Audigy Platinum EX has been re used (again!) and after finding some drivers, everything seems to be ok!
What's the problem you ask?
I cant seem to get true 5. surround, via the on board optical out (speaker calibration wont play front centre, sub or rear speakers.)
I'm running the lot through a Creative 5. Inspire speaker system (using the optical input) if i let the Inspire system sort out the sound, I can get surround, but only if i switch on the 5. manually, and like I said, it won't play via the speaker test in windows or the creative consul on screen.
Am I missing something real simple, or is this an issue anyone else has had dealings with?
Also (as if that weren't enough) there doesn't seem to be any support for the EAX and ESS systems, and I cant use the remote control that came with the Platinum EX.
If anyone can offer any sugestions, I'd be most grateful.
With Thanks.
Andrew. (UK)

Hello again.
I've got hold of a Vista Support Pack that supposedly fixes loads of the issues I've got with an old card on Windows 7, I've pasted the notebook specs and details that came with it, and if you've any idea how I can put a downloud link on this forum so you can download it from me, you are more than welcome to try it. I'm not knowledged enough to put a link on here, but others have done it, so it must be possible... Any Ideas?
Here Goes!!!
Sound Blaster Audigy series Vista Support Pack - Compiled on Feb 24 2008 by Daniel Kawakami
Changelog:
* 02/24/2008:
- Finally fixed Speakers and CMSS setting synchronization, so Audio Center was removed.
- Completely uninstall the previous version, including all applications, before installing this one.
* 02/2/2008:
- Under certain circunstances, Speakers and CMSS setting are still not synchronized.
- Now includes the full featured Creative Graphic Equalizer, with Preset saving, see screenshot below.
* 02/9/2008:
- Changed the driver version from v2.5.0004B to v2.5.0004EQ (with Equalizer).
- Windows speaker settings are now synchronized with Audio Console / Speaker Settings speaker configuration.
- Enabling CMSS in Audio Console or EAX Settings now properly activate effects in Creative APO; Stereo focus slider does not work, so Audio Center is still required for that.
- Audigy 2 ZS Notebook is now properly supported / detected by Setup
- Completely uninstall the previous release before installing this one.
Supports both 32-bit and 64-bit versions of Windows Vista (including Service Pack ).
Supports all Audigy card with a Hardware EMU0K2 DSP chipset (OEM / Retail models):
- Audigy (including ES, MP3+, X-Gamer and Platinum)
- Audigy 2 (including Value, Platinum and Platinum Ex)
- Audigy 2 ZS (including Platinum and Platinum Pro)
- Audigy 4 (including SE and Pro)
- Audigy 2 ZS Notebook (PCMCIA) - Uses software MIDI emulation that does not (currently) work in Vista.
Does NOT support the following OEM / Retail models:
- Host / software-based cards including Audigy LS / SE / Value, Audigy 2 SE, Li've! 24-bit)
- any external Audigy soundcards
Integrated setup program to install the following items:
- Audigy series driver 2.5.0004 (the latest X-Fi driver)
- APO Interface Module .30.00
- Audio Console .20.57 (including Graphic Equalizer)
- EAX Settings .0.05
- MediaSource DVD-Audio Player 2.00.76 (32-bit only)
- SoundFont Bank Manager 3.20.20
- Speaker Settings 2.00.60
Exclusi've features in this unofficial driver:
- Equalizer
- CMSS and Stereo Surround with Stereo focus control
- Advanced EQ and Special FX available (see notes below)
- Dolby/DTS decoder (working on 32-bit/64-bit, requires Windows Vista Service Pack )
- DVD Audio (32-bit only)
- Hardware MIDI synthesizer (includes 2Mb, 4Mb and 8Mb SoundFont banks)
- 4 Gb RAM approved (tested on Intel C2D E6400, Gigabyte 965P-DS3, 4Gb RAM)
Release notes / Known issues:
- Windows Security warning during driver installation
When prompted with ?Windows can't verify the publisher of this driver software?, choose ?Install this driver software anyway?.
- MediaSource DVD-Audio Player requires Audigy 2 or better
Do not install if you have the first Audigy model.
The application does not support Windows Vista 64-bit and setup will close with an error message.
- WaveRT Pull Mode enabled by default
Does not seem to cause any problems, but if you ever need to disable it, follow these steps:
- run the Registry Editor (Regedit) and open the following registry tree:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class
- select Search (or press the F3 key) and type EnableWaveRTPullMode, deleting the value when found.
Restart the computer.
For more information on WaveRT, access:
<a rel="nofollow" href="http://www.microsoft.com/whdc/device/audio/wavertport.mspx"]http://www.microsoft.com/whdc/device/audio/wavertport.mspx[/url]
- Built-in Decoder (requires Windows Vista Service Pack )
To use the built-in decoder, make sure it is enabled in Audio Console.
Select ?SPDIF Out (Creative SB Audigy (WDM))? as the output device of
your player and then configure the AC3/DTS filter to send the stream
through SPDIF.
When you restart your computer, the Tone settings (Bass and Treble) are not applied.
Just readjust one of the controls one time per boot.
- EAX effects, Advanced EQ and Special FX
EAX effects only work in 4., 5. e 7. speaker settings.
Advanced EQ and Special FX only work in 2. speakers or Headphone settings.
- EAX effects, Advanced EQ and Special FX (Using SPDIF Out)
All effects work properly, but when you restart your computer, the Tone settings (Bass and Treble) are not applied.
Just readjust one of the controls one time per boot.
- There is no sound in games with OpenAL support or using Creative ALchemy
Disable Advanced EQ and Special FX selecting ?No effects? before running the game or program.
- Equalizer settings are lost
It happens after you run a game with OpenAL support or using Creative ALchemy. This issue also occurs in Windows XP, so it is not specific to this Windows Vista driver.
When you restart the computer or run Equalizer, the saved setting is automatically loaded.
- No sound when CMSS is enabled using Audio Console (4. or more speakers)
Just move the Stereo Focus slider and set it back to the desired position, even if it is 0 (zero). Once the setting is saved, works properly. This issue does not affect EAX Settings.
- Windows Vista MIDI Device Configuration Utility
Use this utility to change the MIDI playback device for 32-bit and 64-bit applications.
The driver installer automatically selects the first hardware MIDI synthesizer found.
Note: The Audigy 2 ZS Notebook (PCMCIA) does not have a hardware synthesizer.
Some screenshots:
- Equalizer:
- Stereo Surround:
- Decoder:
- Mplayer Classic: select ?SPDIF Out (Creative SB Audigy (WDM))? as the output device of
your player
- Mplayer Classic: configure the AC3/DTS filter to send the stream through SPDIF
- Hardware MIDI:
Hope this is of some help?
Let me know if you've any idea how to upload the programme!!
Kind regards.
Andrew.

HELP! Cant get my Audigy Platinum to re-inst

I'm trying to reinstall my SB Audigy Platinum on a new computer. Actually, I get sound out of the card just fine - but I'm trying to install the programs from the original SB installation disk and when I do, it seems to partially install, but not completely. When I restart the computer, I get a window saying that its completing the sound card installation - but nothing happens from there. Oh, it also, at this point, is asking for my printer installation disk??
The computer shop may have installed some other SB software - maybe its in conflict? ... . I'm stumped.. maybe my original SB disk is bad.. ?
Help?

Could it be that I am on a Mac and on a PC you can access these panels without opening a page?
No, the differences between the Mac and PC versions of Dreamweaver are infinitessimal. There were quite a lot of differences several versions ago, but the CS3 versions are almost identical on both platforms. CS4 brings them even closer.
Following tutorials in a book is a good way to learn (at least, I hope it is - I write books about Dreamweaver myself). However, books can take you only so far. You need to start experimenting yourself. I wonder what will happen if I do that? Ooh, that's interesting! Eugh, I'll remember not to do that again...
That's how I learned about Dreamweaver - experimentation. Try it. It's fun, although a bit scary at times.

Audigy 1 external bay : proble

Hi,
I recently bought a Creative Audigy Platinum eX with external dri've, but I can't figure how to make it work..
The sound card installs and runs fine, but nothing from the external dri've.
The optical output light is on, so the dri've has power, but nothing more...
I tried to de-install / reinstall drivers only, entire software suite (found on this forum), tried modded and updated drivers, but nothing works.
So.. did I miss something ? Is there something more i could test (like changing PCI slot ?) ?
I bought it to play guitar, so i really need a solution...
Thank you all for your future help
Edit : I forgot to mention : I'm using WinXP pro SP2, and everything is running fine...
Message Edited by stouf on 04-29-2008 0:32 AM

But the power supply doesn't make the noise if it's plugged into the wall but not plugged into the external sound card? Can you test the output of the power supply with a multimeter?
rocket4275 wrote:
Yes it does make noise, it doesn't even power up, so the computer can't even recognise the device.

Sound Blaster Audigy Platinum EX

Hello, I have a Sound Blaster audigy platinum EX-, me and bought a new PC and have put my targeta SB, but in the installation as soon as this one quite made, when I want to calibrate my 5. puncturing in Mediasource's icon there goes out a mistake that he says: his targeta is not compatible with this controller. I have put him Win XP with SPack 3, as I have seen it is not drivers for this targeta with SPack 3, only it is with SPack 2, which I must do , do I put a SPack 2 Or is it drivers for SPack 3
I m Spanish, a pardon for my English

Hi Specter,
Don't worry, it's better to ask questions and get the answers you need, than to be confused or unsure
The first question is a bit subjecti've, some people may notice the difference, but the quality/SNR on those cards is very high so it shouldn't make much of a difference really. It will sound better aswell as you'll be hearing the full effects, in the proper speakers, instead of just stereo.
As far as the second query goes, I can't really recommend any particular application to you personally, but others can add their input there. The full versions of the various applications should all pretty much have the same options, at least the ones I've tested generally allow you to change the audio option which is what you'll need if you want to connect digitally (most DVD applications now have a built-in decoder, but if you want the audio to be sent over the digital connection you need to turn off the decoding option, so it outputs the signal untouched, to your receiver). Trial versions don't have as many options though, so on some you might not be able to adjust the option you need, but that shouldn't be a problem on full versions.
Hope that helps,
Cat

Sound Blaster Audigy Platinum creating hard re

Greetings. Looking for insight on what I might do to alleviate a problem I am having with a Sound Blaster Audigy Platinum sound card and dri've.
This is the original Audigy Platinum. I am running windows XP pro with all sevice packs installed.
Installation of this new unit went well. No hardware or software conflicts and the card and audio "dri've" worked on the first attempt. All software also installed properly.
Unfortunately, when playing any audio through the system continuously for over a minute or so, the system begins to have trouble. This trouble is exerienced independent of what software or media type is playing the audio.
First, the sytem will have momentary "hangs" where the audio will be interrupted by a monotone electronic beep lasting from a fraction of a second to a couple of seconds long. The audio will then resume from the point it had left off when the tone began. If I continue to play audio after these tones begin, the system will shortly thereafter go through a hard reset. (By hard reset I mean an immediate return to memory count, bios screen and then startup as if I had pressed the reset button or the power had been interrupted)
The ONLY time this takes place is when I have been playing some sort of continuous audio.
As I said, if anyone has experienced this and has any insight as to the cause or more importantly the remedy to to the problem, I would appreciate the input.
Thanks.
JP

No comments on this?
Just hoping someone will be able to help me so I can use my audio files once again.
JP

Audigy 2 Platinum eX Installation Probl

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