Audigy 2 Platinum Ex -- no sound from external

I've got internal system sounds, but no sound from the external I/O box. I've got standard RCA cables from my stereo to input3 on the box. I know I've got a signal there, because I can hear it through my other soundcard still installed if I switch to it. I just transferred the Audigy 2 from my old PC to a new one. It worked fine on the old PC.
I've unchecked all the mutes in the control panel, played with volume levels, still no sound. I've got input selected as "what you hear". I do not see a specific "input3" selection for source. I only installed the drivers for SB Audigy 2, none of the other stuff (Mediasource).
Any ideas for troubleshooting this dilemma?
Thanks, Jerry.

I don't have the External I/O module, but as a troubleshooting step, do the analog jacks on the rear of the A2ZS card work?

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