Audigy 2 Platinum Front Panel Probl

Hello everyone. Thank you in advance for any help.
My problem is two-fold, let me begin with the first issues.
Critical Issue One: On my Audigy 2 Platinum neither the headphone jack nor the Line 2 in/Mic 2 in jacks appear to be at all functional. I can get no sound to go in or come out using them. Additionally, I don't see a volume slider to control either of them in the surround mixer. Is it possible somehow that the entire front panel is disabled? I looked inside my computer and it appears to be connected firmly (the AD_EXT cable is the only one connecting my sound card to anything internally). As a side note I have already tried doing a full, clean reinstall of the drivers, to no avail.
Issue Two: I can no longer auto update my drivers using Creative's site. I believe this is somehow related to IE7, it always functioned perfectly with IE6. When I try to update now the message I get is: "Some components are corrupted." I did a search in the knowledge base and followed the instructions to fix this problem (Deleting the Acti've X controls) but this does not resolve the issue (I also noticed by searching the forums that people with similar problems never found a resolution beyond "doing a manual driver install"). I believe that the acti've x controls that I am downloading get corrupted each time. Is it possible that someone could send me, fully functional non corrupted creative acti've x controls that I could install? Or is this simply an incompatibility between the creative site and IE7?

Hello everyone. Thank you in advance for any help.
My problem is two-fold, let me begin with the first issues.
Critical Issue One: On my Audigy 2 Platinum neither the headphone jack nor the Line 2 in/Mic 2 in jacks appear to be at all functional. I can get no sound to go in or come out using them. Additionally, I don't see a volume slider to control either of them in the surround mixer. Is it possible somehow that the entire front panel is disabled? I looked inside my computer and it appears to be connected firmly (the AD_EXT cable is the only one connecting my sound card to anything internally). As a side note I have already tried doing a full, clean reinstall of the drivers, to no avail.
Issue Two: I can no longer auto update my drivers using Creative's site. I believe this is somehow related to IE7, it always functioned perfectly with IE6. When I try to update now the message I get is: "Some components are corrupted." I did a search in the knowledge base and followed the instructions to fix this problem (Deleting the Acti've X controls) but this does not resolve the issue (I also noticed by searching the forums that people with similar problems never found a resolution beyond "doing a manual driver install"). I believe that the acti've x controls that I am downloading get corrupted each time. Is it possible that someone could send me, fully functional non corrupted creative acti've x controls that I could install? Or is this simply an incompatibility between the creative site and IE7?

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