Audigy 2 Platinum Pro remote probl

I was looking over to my Audigy 2 Platinum Pro today and noticed that the remote light is flashing wildly, and I'm not sure why, as I haven't noticed it doing this before. The remote works if you click it, and I even removed the battery to see if the flashing would stop, but still no go. What's the deal?

Tkzoo,
Check your connections to the Audigy card. It may be that the cables aren't all the way in on either side. Is there anything else in the room that might be emitting a IR signal? This could cause the light to blink also.
Jeremy

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Audigy 2 zs platinum pro - remote won't w

as the subject says, i have an audigy 2 zs platinum pro and my remote (rm-500) won't work, i have a rm-900b from my last sound card here and it works fine with the I/O hub, i have all the settings correct and a new battery in the remote (rm-500) any help on how i can get this to work would be great, as i have search the forums, updated my drivers, sent a email to creative ( but they are closed for the holidays now), searched the knowledge base and have just tryed playing around with it to try and get it to work.
thanks in advance
ApeXi

Anybody?

Audigy Platinum Pro does not work for microphone!!! CREATIVE HE

I recently bought the Audigy 2 ZS Platinum Pro mainly for guitar recording. The external unit that i plug my guitar into plays alright through the LINE IN 2 (I find it works better when you don't put a line out to your amp), though not spectacular, but does not play at all through the LINE IN which is designated mainly for a microphone (which i use for acoustic guitars). Even when I try plugging the mic in LINE IN 2 I have to scream to make it just register, and when I do it sounds fuzzy and barely audible. When I first bought it a fortnight ago it seemed to work ok, there appears nothing wrong with my sound blasters and i have tried the recording on a number of different software programs.
The recording dial is cranked and although i don't seem to have the option to use the mic boost which seems strange as it is a powerful computer, the recording level on the sound desktop does not make a difference.
Can anybody help me with this? Is CREATIVE aware that this is common complaint and are avoiding the issue?
Is it something wrong with the hardware or the operating system - Windows XP Home?
If so, should I take the soundcard back? The recording capabilities were the reason i bought this card!

Update.....
Anyway, to resolve this problem (after some discussion direct with Creative Support) I discovered that there is a trick in the Creative Surround Mixer that is not explained (at all) in the documentation, not is it very intuiti've.
In the part of the mixer with all the sliders the box on the left (ie. vol, bass, treble) is the master speaker volume, the box on the right with the single slider is the recording level (the icon above the slider selects the source) and all the sliders between the two boxes control the levels of each source going to the speakers. To ensure a pure recording and prevent any of the input sources going to the speakers you will need to mute any input devices you have connected in this section.
To put it simply, if you don't want your microphone input to go to the speakers mute them in the mixer. Only the single slider in the box on the right hand side of the mixer panel will set recording levels.
Hope this hel
ps.
<IMG height=6 src="http://forums.creative.com/i/smilies/6x6_smiley-happy.gif" width=6 border=0>

Audigy 4 Pro - Remote Contr

Hey,?I've got an Audigy 4 Pro card which i've had from new since 2005.However, i've only ever had the remote control working once, around about the time i first installed the card. Since then it's not worked. I'm currently running the latest drivers and mediasource 5, and still not getting remote control. I've been told i need Creative Media Centre, and i need to enable the remote, but A) i dont know where to get media centre since it's not on the downloads site for the Audigy 4 Pro. and B) i've tried looking for the "remote control" tab in media source, but to absolutely no avail. Can anyone tell me how i'm supposed to get my remote control working again? please?Martin

Entertainment Center is most likely found in the installation CD (X:\Audio\EntCntr\), I don't know if the A4Pro software can be installed individually, but if?you can't, copy the whole CD to the HDD and then copy engine32.cab from X\Audio\Setup\ to the app installation dir. If you no longer have the installation CD, download the ISO from BadBoy's page. http://badboy.hub.io/?You can try RMX automation, its a free program that lets you configure the buttons in the remote: http://sourceforge.net/projects/rmx/?

Audigy2 zs platinum pro XP probl

4 weeks ago I purchased a system with the following items...
x - Intel Pentium 4 "LGA775 64-Bit Prescott" 3.4F (800FSB) with HT Technology - Retail (CP-077-IN) x - Asus P5AD2 Premium 925X (LGA775) Motherboard (MB-070-AS)x 2 - Corsair GB DDR2 XMS2-5400 TwinX (2x52MB) (MY-057-CS) x - Plextor PX-72A 2x4x DVDRW ReWriter - Retail (CD-04-PL) x - Plextor PlexWriter Premium 52x/32x/52x CD-ReWriter - Retail (CD-009-PL) x - Asus ATI Radeon X800 XT 256MB DDR3 VIVO TV-Out/DVI (PCI-Express) - Retail (GX-054-AS) x 2 - Western Digital Raptor 74GB 0,000RPM SATA 8MB Cache - OEM (HD-05-WD) x - Chieftec Dragon DA-0BD Full Tower - Hi-Fi Black (CA-029-CT) x - Hyundai ImageQuest Q995 9'' Perfectly Flat CRT Monitor - Black/Silver (MO-004-HY) x - Logitech Cordless Desktop MX for Bluetooth? - Retail (KB-06-LG) x - TDK LPCW-50 CD/DVD Printer (PR-000-TK) x - TDK Black Ink Cartridge for LPCW-50 Printer (PR-002-TK) x - TDK Red Ink Cartridge for LPCW-50 Printer (PR-003-TK) x - Creative Sound Blaster Audigy ZS Platinum Pro 7. - Retail (SC-08-CL)
I was so excited to get this up and running and start producing and remixing music. So I installed everything that I use in software. I was so chuffed everything was going smoothly especially when installing drivers. Computer does more than a few restarts without a problem. Everything is installed I am happy. So I turn off the computer for a long period of time, for example a overnight sleep. But Here is where I start to face the nightmare I have been experiencing until today when I find out what is the culprit for my nightmare. I found that the computer on a start up, after being switched off for a long period of time caused me so much problems and I have reformatted my computer 42 times now. Why you may ask well I was trying to find out why the computer was missing files and making these horrible blue sceen problems. I actually thought it was a software compatibily problem but I could not get over this issue as my other computer has everything installed that I use too. Any way bit by bit I installed software and still found that when the computer is switched of for a long period of times that the blue screen and missing files still occurs. This has also been tested on the following os like win xp with sp and with and without sp2 and win xp media center edition and home edition. By this time i was getting very tired and sad, but I still had the patients to carry on and try and try and try and try again with many different ideas.
Until last night I decided just to install xp on it's own with no drivers nothing but all hardware connected, then I left it switched off and went to my gig to DJ. On my return I turned on the computer to face the same problems as before, now this got me really mad and I guessed to myself this has to be hard ware problem. So what do I do next well I remove Creative Sound Blaster Audigy ZS Platinum Pro 7. from the tower and reformatted the computer once more.
Guess what the problems I had been facing has dissapeared, I could not belei've this at all, Now I feel that this has been such a waste of time for me and money spent on this Creative Sound Blaster Audigy ZS Platinum Pro 7. cause it does not want to work. Now All i wish for is some help or info.
Has any other people had simular experience as me, is there a fix for this sort of problem or a patch. Please please please can you help, I have done alot of searches too on google about this and came up with nothing, except on certain forums that creative don't really have a good support on problem issues, I just hope you can prove me wrong even with a nice reply...
So now I have to go with the onboard sound card on the motherboard, but I really want to use my new Creative Sound Blaster Audigy ZS Platinum Pro 7......

Well what can I say I took your advise from the both of you very seriously and with curiosity. So I opened up my tower and re-inserted the sound card with prayers to my thoughts.
I went to bios and disabled the onboard sound controller part of the motherboard as instructed and use a different pci slot.
Well all is looking good so far as I have had everything working well including the Creative Sound Blaster Audigy ZS Platinum Pro 7.. but the real test will be tomorrow when i switch of the computer and turn it on tomorrow, but I do have that good feeling so far as I have had the computer on all day with Creative Sound Blaster Audigy ZS Platinum Pro 7. running nicely and there has been several restarts as I have been updating the bios on the motherboard and graphics card.
As I said before the real test will be tomorrow when i turn on the computer as then it will have been off for a period of time and starting up the computer will see if your assesment was correct. But all I can say is a huge thank you and appreciation for you help and suggestion in helping me overcome my small headache hehehe.
I will surely let you know also when I turn on the computer tomorrow and the results, if all is well then I will hug you both surely too hehehe.
one small thing though before I sign off here. I thought that you could run to soundcards at the same time on a pc with no conflictions. If I am wrong then so be it but not to worry, just that I do a lot of music production and remixing as certain programs have the option of 2 sound cards....
Well until tomorrow I will reply again
thanx again

Audigy 4 Pro Mic probl

Hello, it's me agian... I'm having massi've problems with the my mic on my Audigy 4 pro, I plugged my mic into the front line /mic in using that big connector that came with the sound card but no matter what I do I cannot get it to record at a decent level, could you tell me what settings to use, the mic was fine with the Audigy 2 ZS gamer I had.... thanks

This seems to be an option that creative have left off the control pannel, on most cards you have the option to use mike gain.
On the Audigy 4 Pro creative have left this option out for some reason, maybe someone from creative might like to post a comment on this, as i have the same problems in voice over net conferences and i never had this problem with li've 5. platinum card.
Maybe a ploy from creative to get you to buy their headsets i:e HS-300

Audigy 4 Pro Hub probl

Hi
I have just got an Audigy 4 pro. Everything seems to be working fine except parts of the hub. At the moment the Remote Control, volume, headphones and cmss etc dont seem to be working. But the other posrts like the Firewire, optical, and spidf etc are all working.
So is this a problem with the hub or have I done something wrong?
Thanks

Well having spoken to Technical support for about an hour, they told me it could because my onboard sound card hadnt been disabled. Well I've disabled that and uninstalled its drivers. Then I did a clean install of the audigy4. Still the same problem. For some reason, the headphone volume slider in the surround mixer is greyed out and the isnt any headphone tab in the Audio console. Having been told that this is Creatives best product and "it cant have anything wrong with it", I am beggining to wonder just what is going on? I've completly disabled my old onboard sound, done a clean install and still the headphones/volume/remote etc arent working. Is there anything else I can try?

Audigy Platinum (headphones/remote contr

I read that when you plug in the headphones in the front panel,the speakers are automatically muted,but when i plug mine in,nothing happens.
When the headphones are plugged in i can hear a 'hiss',but the audio is still coming from the speakers.
I read through the forum and there is suppossed to be a tab in Audio Consol to enable this,but i do not have the tab. I have also reinstalled the software and updated the drivers.
The other problem i have is that when i start up my PC i get an error message saying that it cannot find the remote control reciever.
Any suggestions?
Thanks in advance.
w00dy

Entertainment Center is most likely found in the installation CD (X:\Audio\EntCntr\), I don't know if the A4Pro software can be installed individually, but if?you can't, copy the whole CD to the HDD and then copy engine32.cab from X\Audio\Setup\ to the app installation dir. If you no longer have the installation CD, download the ISO from BadBoy's page. http://badboy.hub.io/?You can try RMX automation, its a free program that lets you configure the buttons in the remote: http://sourceforge.net/projects/rmx/?

Help! audigy platinum

hi all, today i bought an audigy platinum pro, its installed and sounds great, but i have a couple of probs......i have just a 2. analogue set of speakers for now, connested to the card. but with the card i got an external box and remote control. but the box and remote arent working! the green power light is on, but thats it. i connected a mic up to it and opened up cubasis but there is no sound. its like its just dead......is this because i havent got digital speakers connected up, or have i done something wrong!? please help!!!

It sounds like you haven't configured the whole deal. You'll find information on how to do it in each of the program or software help files.

Help Needed : Audigy 2 ZS Platinum Pro Hub doesn't w

Hi all,
I got a wierd problem with my SB Audigy 2 ZS Platinum Pro. The external Hub is VERY unstable, I mean that I own my SB card for two weeks now and I have the following behaviour:
* Midi IN on external HUb doesn't works. "SB Audigy 2 ZS MIDI IO 2" is not visible on all MIDI applications (but "SB Audigy 2 ZS" yes!)
* CMSS light on external Hub doesn't turn green when I turn CMSS on
* OSD doesn't show and sound volume does not change when I change volume from the external Hub button.
* Remote control doesn't works but red light flash on the external Hub when I press a button on the remote control.
* FYI the optical out is always red which seems to say that the optical out is working correctly (but I haven't tested it because I have nothing to connect on it)
For complexifying the problem I succeed in making all this stuff works only TWO times (in tow weeks) by reinstalling drivers and NOT restarting the computer. In this configuration, all the previous points works. I means that I can connect my midi keyboard to the Hub and play music thought the MIDI IO (and "SB Audigy 2 ZS MIDI IO 2" is available when everything works), I can use the remote control, OSD is showing etc ...
I have really no idea why it was working only two times during these two weeks and I reinstalled the drivers and all softwares at least 5 times, rebooted the PC 30 times, etc ...
Does anybody encoutered and solved the same problem ? Does my Hub must be changed.
For your information, I have checked the internal configuration of my soundcard and everything seems to be correctly connected (including alim). I have also connected correctly the Two AD_Link cables. I have Windows XP SP2 on Intel 3Ghz with GB memory on Soltek QBIC system. No antivirus loaded.
Please help.
Thanks in advance.
UPDATE :
I had the support by phone yesterday and for the moment they have no explanation on what's going on ! I will try to phone again to the support tomorrow for advancing. For information they proposed me to do the following tests:
- Does the optical out light is red when my hub doesn't work - the response is yes
2- Does I have installed correctly the Hub alim - the response is yes
3- Does I have installed correctly the connection cables between hub and card - The response is yes
For information my analysis is that is doesn't comes from the software as when the hub work the CMSS light turn green during the boot of windows XP, moreover in computer science the behavious is most of the time reproductible. So from my mind it could comes from the following point:
a- PC Alim not powerful enouth
b- bad connection cables
c- hub is not working and need to be changed

Jminardi,
I think I am in agreement with conclusion b or c. Although there are a couple things to check, first off go to Device Manager and go to view/resources by type. In here look and see what the IRQ assigned to the Audigy 2 ZS is and see if it is sharing with anything important like the video card. If so you might try another PCI slot just to sure there aren't difficulties caused by this. If everything checks out you might want to call tech support back and try to arrange a repair on the external box and cables.
Jeremy

SB Audigy 2 ZS Platinum Pro stutter during DVD playb

I've just recently installed the SB Audigy 2 ZS Platinum Pro into my PVR. I am connecting to my stereo system via the SPDIF connector using a coax cable. I've set, via AudioHQ, to pass through any Dobly Digital and DTS signals to my amp therefore the Audigy card is doing no decoding of any kind for digital signals.
The player I'm using is the latest VideoLAN player available (v0.8.4a) and have also set the player to use SPDIF output. When I try to playback my DVD's using VLC, the audio stutters constantly. I know it's not a DVD problem because when I switch the player back to normal stereo, the audio comes through fine.
My amp also detects the signal properly as it goes from Dolby Pro Logic to either Dolby Digital or DTS depending on which audio track I use from the DVD.
My system has a P4 3.0GHz CPU, GB RAM, 200GB HD (partitioned 0GB for OS, ~80GB for PVR recording, 0GB swap), with XP SP2. My swap is system managed and the OS has set it to ~.5GB.
Has anyone experienced the same or similar problem? Any help would be appreciated as I've banged my head against the wall all weekend long trying to figure this out.
TIA...

I have absolutely same problem.
I use Audigy 2 Platinum.
Operation System:
Win XP Pro 32bit
Driver:
Creative Sound Blaster Audigy series Driver v.2.8.000
Applications:
Creative MediaSource Player-Organizer v.3.30.2
Creative MediaSource Plugin for Remote Control v.2.30.02
I use 5. configurations of speakers.
When, I use remote controller to adjust volume.
Front left and right channels working correctly.
Center, Low Frequency and Back Left channels apply max high volume level and don t apply any other volume levels.
Back Right channel apply max low volume level and don t apply any others volume levels.

Audigy 2 Zs platinum pro - Spdif in Prob

I ' ve got an audigy 2 zs platinum pro card and xbox hooked up to its optical in. Here is my problem:
- At boot up of xbox a stereo signal is coming out of it in dashboard menu. I can hear the sound coming out of the front speakers. When I start a game with dolby digital sound (fifa2005), no sound is heart. I unplug the optical cable and plug it rigth back. It says "dolby digital" on pc' s screen, and dolby digital sound begins (coming out of all speakers)
I guess that audigy accepts the first sound format coming from the optical in ( stereo in this case), and when the signal changes to dolby digital audigy does not recognize it. So when it is unplugged and plugged again, it recognizes that the format is dolby digital.
Is there anyway that Audigy looks to check if the format is same and changes it accordingly?

I have EXACTLY the same proble. There is not only no signal in, I cant hear anything monitored at all when using Cubase or in fact any other sound application. The only sound I can hear is when I plug my speakers/headphones straight into the back of the sound card. I checked my 'Digital Output Only' setting as previously suggested (it wasn't checked) - still no joy.
Somebody please help....

Audigy 2 ZS Platinum Pro + Optical Input = No So

I have the Audigy 2 ZS Platinum Pro along with a Klipsch Promedia 5. system and an Xbox 360.
I would like to connect my Xbox 360 into my OPTICAL IN port on the external hub from the sound card. However when I do connect it, I get absolutely no sound at all. I've tried messing with different settings, and even reverting everything to defaults and I can't get it working. I have the Xbox set to send sound through the optical port, so that's not the problem
I've read about this problem on a few forums and no one seems to know how to make it work.
If one of you tech support guys could PLEASE help me out with any suggestions I would appreciate it so much.
Thanks,
Jason

I have EXACTLY the same proble. There is not only no signal in, I cant hear anything monitored at all when using Cubase or in fact any other sound application. The only sound I can hear is when I plug my speakers/headphones straight into the back of the sound card. I checked my 'Digital Output Only' setting as previously suggested (it wasn't checked) - still no joy.
Somebody please help....

SB Audigy 2 ZS Platinum Pro: USB-Headset dont w

I have the Soundblaste Audigy2 ZS Platinum Pro and want to use an 5. USB Headset or an USB-Freespeaker(? ... "Freisprecheinrichtung").
But it dont Work. On another Computer i have a Soundblaster Audigy and the USB-Headset or Speaker works great, but i dont need them on it.
Does anybody Know, what to do that Periphery with integrated USB-Soundcards works with an ZS Platinum Pro?
You can answer in German, if you can
Thanks for Help

I have absolutely same problem.
I use Audigy 2 Platinum.
Operation System:
Win XP Pro 32bit
Driver:
Creative Sound Blaster Audigy series Driver v.2.8.000
Applications:
Creative MediaSource Player-Organizer v.3.30.2
Creative MediaSource Plugin for Remote Control v.2.30.02
I use 5. configurations of speakers.
When, I use remote controller to adjust volume.
Front left and right channels working correctly.
Center, Low Frequency and Back Left channels apply max high volume level and don t apply any other volume levels.
Back Right channel apply max low volume level and don t apply any others volume levels.

SB Audigy 2 ZS Platinum Pro RemoteControl Problem

SB Audigy 2 ZS Platinum Pro RemoteControl Problem] Hello everybody,
i have the following problem with my Audigy 2 ZS Platinum Pro:
BS: Windows XP x64 SP2
Driver-Version: 2.8.000 (PCDRV_LB_2_8_000
All works fine exept one thing, everytime I use my remotecontrol to adjust the volume the system loses the original configuration of the Channels.
When I view the settings, the Channel and 2 are correct but all others are asyncron. When?I reset the settings to standard then all is correct again until I use the remotecontroll again.
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I have absolutely same problem.
I use Audigy 2 Platinum.
Operation System:
Win XP Pro 32bit
Driver:
Creative Sound Blaster Audigy series Driver v.2.8.000
Applications:
Creative MediaSource Player-Organizer v.3.30.2
Creative MediaSource Plugin for Remote Control v.2.30.02
I use 5. configurations of speakers.
When, I use remote controller to adjust volume.
Front left and right channels working correctly.
Center, Low Frequency and Back Left channels apply max high volume level and don t apply any other volume levels.
Back Right channel apply max low volume level and don t apply any others volume levels.

Audigy 2 Platinum Pro remote probl

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