Audigy 2 platinum pro trou

Hi
don't know where to start so......
after the latest online software updates i've got some probs
first there came an error on start up that there was missed something after many try's i reinstalled the full software from cd and reinstalled the updates and everything worked fine!
now.... today i was listening to some music and used my remote controller for changing volume
my pc begun to stutter and hang. after a reboot there was a prob whit the soud (woofer plays strange)
now i have recallibrated the speakers and the prob still exist

Tkzoo,
Check your connections to the Audigy card. It may be that the cables aren't all the way in on either side. Is there anything else in the room that might be emitting a IR signal? This could cause the light to blink also.
Jeremy

Similar Messages

  • Audigy Platinum Pro does not work for microphone!!! CREATIVE HE

    I recently bought the Audigy 2 ZS Platinum Pro mainly for guitar recording. The external unit that i plug my guitar into plays alright through the LINE IN 2 (I find it works better when you don't put a line out to your amp), though not spectacular, but does not play at all through the LINE IN which is designated mainly for a microphone (which i use for acoustic guitars). Even when I try plugging the mic in LINE IN 2 I have to scream to make it just register, and when I do it sounds fuzzy and barely audible. When I first bought it a fortnight ago it seemed to work ok, there appears nothing wrong with my sound blasters and i have tried the recording on a number of different software programs.
    The recording dial is cranked and although i don't seem to have the option to use the mic boost which seems strange as it is a powerful computer, the recording level on the sound desktop does not make a difference.
    Can anybody help me with this? Is CREATIVE aware that this is common complaint and are avoiding the issue?
    Is it something wrong with the hardware or the operating system - Windows XP Home?
    If so, should I take the soundcard back? The recording capabilities were the reason i bought this card!

    Update.....
    Anyway, to resolve this problem (after some discussion direct with Creative Support) I discovered that there is a trick in the Creative Surround Mixer that is not explained (at all) in the documentation, not is it very intuiti've.
    In the part of the mixer with all the sliders the box on the left (ie. vol, bass, treble) is the master speaker volume, the box on the right with the single slider is the recording level (the icon above the slider selects the source) and all the sliders between the two boxes control the levels of each source going to the speakers. To ensure a pure recording and prevent any of the input sources going to the speakers you will need to mute any input devices you have connected in this section.
    To put it simply, if you don't want your microphone input to go to the speakers mute them in the mixer. Only the single slider in the box on the right hand side of the mixer panel will set recording levels.
    Hope this hel
    ps.
    <IMG height=6 src="http://forums.creative.com/i/smilies/6x6_smiley-happy.gif" width=6 border=0>

  • Help! audigy platinum

    hi all, today i bought an audigy platinum pro, its installed and sounds great, but i have a couple of probs......i have just a 2. analogue set of speakers for now, connested to the card. but with the card i got an external box and remote control. but the box and remote arent working! the green power light is on, but thats it. i connected a mic up to it and opened up cubasis but there is no sound. its like its just dead......is this because i havent got digital speakers connected up, or have i done something wrong!? please help!!!

    It sounds like you haven't configured the whole deal. You'll find information on how to do it in each of the program or software help files.

  • Analog inputs no longer working on Audigy 2 ZS Platinum Pro's external dr

    I have an Audigy 2 ZS Platinum Pro. After two years of use without problems, the analog inputs on the external dri've have stopped working. I get no signal from them, not even noise. All 3 inputs are silent, Line in / Mic and Line 2 in the front, and Line 3 in the back. Otherwise the dri've appears to function normally - I get output from the headphone jack, and the volume control knob works. I have not tested digital inputs or outputs, as I currently have no digital devices to connect to them.
    I had made no major changes to my computer - software or hardware - when the problems began. I recently added a new SATA hard dri've, but the Audigy dri've did work after that.
    I've taken steps suggested in another thread on this forum and uninstalled all Creative software and drivers, used the latest driver package's uninstall program as well as Driver Cleaner, and finally manually deleted everything related to Creative and Audigy from the system registry (and rebooted quite a few times in between). I then installed the original drivers from the CD that came with the sound card (a setup that has worked before), but still the problem persists.
    Any ideas on where to even begin looking for a solution? I find it hard to believe that it's a hardware problem, since three inputs suddenly went silent at the same time, and no other connections were affected. Yet I've done as clean a reinstall as possible, and that hasn't solved the problem.
    My current computer configuration:
    OS: Windows XP Pro (SP2 and all latest updates)
    CPU: Athlon XP 500+
    RAM: 2x 52 MB
    Motherboard: Abit AN7 (integrated sound chip disabled)
    Video card: Sapphire Radeon 9800 Pro
    Network card: D-Link DFE-530TX
    Hard dri've : Seagate ST320026A, 20 GB IDE
    Hard dri've 2: Maxtor 6L080J4, 80 GB IDE
    Hard dri've 3: Seagate ST330083, 300 GB SATA-II

    I don't have a Platinum Pro or the dri've, but a general hardware troubleshooting step I would take would be to remove the soundcard and either move it to another slot or re-seat it. Also, I'd disconnnect and reconnect all cables to and from the card and the dri've. If I had another machine I could try the card or dri've in, I'd do that. If I could borrow another dri've or even another card, I'd test those too. (Swapping parts is often the simplest diagnostic.) Yeah, maybe it's not a hardware problem, but I'd take these steps just to rule out some possibilities.
    Edit: And if you can remove or disconnect the SATA dri've and restore the system to the condition before you installed it, that's another good test.Message Edited by Katman on 2-8-2005 2:56 AM

  • Microphone connection problems with SB audigy 2 ZX platinum pro

    I am using an old SB audigy 2 ZX platinum pro purchased back in 2004. It is installed on a PC that I stopped using it in 2005. The pc has no problems and I have started using it again.My problem is that I cannot connect the microphone. Everything was working fine at the time I was this pc including the microphone.At that time I had installed win xp pro( no service packs were available). But after I had to move physically in another location(connection and disconnections etc)and a pc format I cannot use the microphone again. I am trying to connect it to the front panel and to the appropriate places as indicated in the user manual but nothing is happening. I have connected properly the sound cart and all other components are working fine. I checked whether the microphone is checked to silent mode and all other software/di'vers nonetheless everything is working fine. I am now using Win xp pro sp3. I have contacted Creative and they told me to check the mic boost option. But there is no mic boost option now. I clearly recall that there was one when I was using this pc in 2004 under win xp pro(again no service packs were available at that time).One solution I could think is to format again and install some old version of win xp pro (say 2003 or so) and then update to current. But I do not want to format again since I do not have that version of windows available(copyright issues may also raise) plus for some other reasons I do not think I should mention them on an Internet forum. I also tried to download the latest drivers ans apps form creative ,clean installation from the orginal cd including Daniel_K pack and everything someone could think without solving the issue.Creative during our last communication in a very polite way told me to stop emailing them and try to solve the issue on my own as this product is no longer supported. One thing I neglected to mention above is that the mic boost option is available in the motherboard sound chipset. I checked it in one of my attempts to solve the problem. But it disappears when installing the SB driver. I know that if I manage to configure mic boost in the driver settings I will solve the problem.But once again there is no such option. Could you please provide with some suggestions and solutions on how to solve this?. Thank you very in advance for any suggestion and help

    Anybody?

  • Audigy 4 platinum pro Microphone im

    Simple one here, i'm just about to buy some leads to connect my condensor mic to my external hub. I just bought a preamp, yet don't have all the leads for it to work. Will a 'balanced /4" TRS connector' fit into the 'Mic imput'/'line-in' of my Audigy 4 platinum pro soundcard? This is opposed to an 'Unbalanced /4" TS connector'. Help will be appreciated! Carry on being CREATIVE
    P3U6!SUn 3H+

    Hi there,
    I nearly freaked out when I got the platinum pro as I thought I could get no decent power in direct guitar and microphones. You said you bought a preamp, but there is a preamp switch for Line In/Mic on the front of the hub. I have been using this for boosting mic and guitar signals and it is okay but was wandering what preamp you bought and if you rate it.
    Hope I haven't upset you by telling you about the built in pre-amp as it probably isn't the best quality anyway.
    Cheers,
    Paul D.

  • HELP! Hey, (Yeah YOU!) I need some HELP with an OEM Audigy 2 ZS Platinum Pro SB0360 installat

    Hi Everyone.
    I'm new here so I'll try to be kind and make lots of helpful friends, especially folks at CL.
    Do you like a challenge?
    Try this on for size.
    My problem.
    I'm working on a PC for a doctor friend. It's a Gateway P4 dual 3.0 gHz "Media Center" unit.
    He let the antivirus proggie lapse and it was full of spybots, trojans and some missing stuff his kids (he says) had done (little kids like to click on stuff and he has 4 kids under 6 years old...).
    Anyway, I needed to re-install the whole system back to the original state. GW2K docs seemed to make that a piece of cake.
    Everything went well until the turkeys at GW2K threw me a curve - their CD re-install system just stinks. The CDs don't seem to AUTOSTART very well, the OS looks different than original (fo example - just plain ole XP Home instead of the neat-looking "Media Center" branding on the startup splash page), and then I got to a real problem.
    The SB0360 Audigy 2 ZS (Platinum Pro, I think) driver from GW2K installed OK, but the associated apps CD keeps spitting back that it doesn't find a "Sound Blaster" card.
    The Device Manager says its a Creative SB Audigy 2 ZS.
    I've tried to use updates from CL but they also spit at me - "No Sound Blaster found, Exiting".
    It seems that the Plug and Play only likes the GW2K driver, but the Apps CD don't like the "Creative" part, and so it balks. The CL drivers give the same message.
    GW2K tells me to contact Creative Labs or (haaaa) SAM'S, the purchasing store.
    Talk about the royal runaround...
    Anyway, anyone got any good ideas?
    I can't seem to find anything on the net to help.
    I'm about Google-ed out.
    Thanks in advance!
    P.S.
    I do have sound, Music CDs play fine and Windows sounds work OK.
    I just need to install those Audigy Apps from the GW2K CD...
    Message Edited by GrimWeeper on 2-02-2004 03:0 AM

    Anybody wants to help me ?I wait your answer for my question...!
    Thanks

  • Need help connecting Audigy 2 ZS Platinum Pro to ATI All-in-wonder 9600XT to get sound from tv tu

    Recently purchased an Audigy 2 ZS?Platinum?Pro sound card. I need help figuring out how to get sound when I us the tv tuner for my?All-In-Wonder?9600XT video card. The audio output on the video card needs an audio input to connect on the sound card, but this sound card?does not appear have one.
    Does anyone know how I can connect the video card to sound card so I get sound when using tv tuner? Where is the micro In line?I have it on the front panel on the external unit!!? But I would don't use this In line for this application!On my old sound card SB Li've! Platinum, I had a line at the rear PCI card (Line In & Micro Line In) and I had two others Line In on the Front Panel, It's the best, but this old card work only with Win 98 or Win 2000.... ? My new system have WinXP Pro!!!!I buy a new SB card (Audigy 2 ZS Platinum pro), but How to get sound fromo the TV tuner and what's the best setup for my micro (for MSN, Skype) ??Help will be greatly appreciated.

    Anybody wants to help me ?I wait your answer for my question...!
    Thanks

  • Sound Blaster Audigy 2 ZS Platinum Pro Ad_link Cable

    Hi,? I have the Sound Blaster Audigy 2 ZS Platinum Pro and my Ad_Link cable has been damaged. I have contacted every on line auction house and everyone in and out of the United States and no one has this cable available. What I am looking for now is one of 2 things;? the specs of this cable (which is not listed in any of the documentation that came with the product, nor is it on the web-site, nor does Customer Support seem to have this information), or a comparable cable that will work in it's place.
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    A very frustrated,
    Jody

    Hi Joko,
    Please check your private message.

  • Help Needed : Audigy 2 ZS Platinum Pro Hub doesn't w

    Hi all,
    I got a wierd problem with my SB Audigy 2 ZS Platinum Pro. The external Hub is VERY unstable, I mean that I own my SB card for two weeks now and I have the following behaviour:
    * Midi IN on external HUb doesn't works. "SB Audigy 2 ZS MIDI IO 2" is not visible on all MIDI applications (but "SB Audigy 2 ZS" yes!)
    * CMSS light on external Hub doesn't turn green when I turn CMSS on
    * OSD doesn't show and sound volume does not change when I change volume from the external Hub button.
    * Remote control doesn't works but red light flash on the external Hub when I press a button on the remote control.
    * FYI the optical out is always red which seems to say that the optical out is working correctly (but I haven't tested it because I have nothing to connect on it)
    For complexifying the problem I succeed in making all this stuff works only TWO times (in tow weeks) by reinstalling drivers and NOT restarting the computer. In this configuration, all the previous points works. I means that I can connect my midi keyboard to the Hub and play music thought the MIDI IO (and "SB Audigy 2 ZS MIDI IO 2" is available when everything works), I can use the remote control, OSD is showing etc ...
    I have really no idea why it was working only two times during these two weeks and I reinstalled the drivers and all softwares at least 5 times, rebooted the PC 30 times, etc ...
    Does anybody encoutered and solved the same problem ? Does my Hub must be changed.
    For your information, I have checked the internal configuration of my soundcard and everything seems to be correctly connected (including alim). I have also connected correctly the Two AD_Link cables. I have Windows XP SP2 on Intel 3Ghz with GB memory on Soltek QBIC system. No antivirus loaded.
    Please help.
    Thanks in advance.
    UPDATE :
    I had the support by phone yesterday and for the moment they have no explanation on what's going on ! I will try to phone again to the support tomorrow for advancing. For information they proposed me to do the following tests:
    - Does the optical out light is red when my hub doesn't work - the response is yes
    2- Does I have installed correctly the Hub alim - the response is yes
    3- Does I have installed correctly the connection cables between hub and card - The response is yes
    For information my analysis is that is doesn't comes from the software as when the hub work the CMSS light turn green during the boot of windows XP, moreover in computer science the behavious is most of the time reproductible. So from my mind it could comes from the following point:
    a- PC Alim not powerful enouth
    b- bad connection cables
    c- hub is not working and need to be changed

    Jminardi,
    I think I am in agreement with conclusion b or c. Although there are a couple things to check, first off go to Device Manager and go to view/resources by type. In here look and see what the IRQ assigned to the Audigy 2 ZS is and see if it is sharing with anything important like the video card. If so you might try another PCI slot just to sure there aren't difficulties caused by this. If everything checks out you might want to call tech support back and try to arrange a repair on the external box and cables.
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  • SB Audigy 2 ZS Platinum Pro stutter during DVD playb

    I've just recently installed the SB Audigy 2 ZS Platinum Pro into my PVR. I am connecting to my stereo system via the SPDIF connector using a coax cable. I've set, via AudioHQ, to pass through any Dobly Digital and DTS signals to my amp therefore the Audigy card is doing no decoding of any kind for digital signals.
    The player I'm using is the latest VideoLAN player available (v0.8.4a) and have also set the player to use SPDIF output. When I try to playback my DVD's using VLC, the audio stutters constantly. I know it's not a DVD problem because when I switch the player back to normal stereo, the audio comes through fine.
    My amp also detects the signal properly as it goes from Dolby Pro Logic to either Dolby Digital or DTS depending on which audio track I use from the DVD.
    My system has a P4 3.0GHz CPU, GB RAM, 200GB HD (partitioned 0GB for OS, ~80GB for PVR recording, 0GB swap), with XP SP2. My swap is system managed and the OS has set it to ~.5GB.
    Has anyone experienced the same or similar problem? Any help would be appreciated as I've banged my head against the wall all weekend long trying to figure this out.
    TIA...

    I have absolutely same problem.
    I use Audigy 2 Platinum.
    Operation System:
    Win XP Pro 32bit
    Driver:
    Creative Sound Blaster Audigy series Driver v.2.8.000
    Applications:
    Creative MediaSource Player-Organizer v.3.30.2
    Creative MediaSource Plugin for Remote Control v.2.30.02
    I use 5. configurations of speakers.
    When, I use remote controller to adjust volume.
    Front left and right channels working correctly.
    Center, Low Frequency and Back Left channels apply max high volume level and don t apply any other volume levels.
    Back Right channel apply max low volume level and don t apply any others volume levels.

  • Audigy 2 ZS Platinum Pro - GigaWorks 7.1 - Tracktor DJ Studio - Setup help ple

    I am trying to work out the best way to configure the following components so I can mix 2 tunes - listen to the mix on one channel and the incoming song on the headphones.
    SoundBlaster Audigy 2 ZS Platinum Pro
    GigaWorks 7.
    Tracktor DJ Studio
    Currently with the Gigaworks connected to the Audigy and the headphones connected into the External IO Hub - selecting any combination of channels in Traktor to become master or headphone yields all tunes being played through speakers and headphones.
    Reading the spec on the Audigy it appears I can use Line out on the soundcard itself to connect the headphones direct - but with the Gigaworks requiring all 3 line outs - how should i then best connect the speakers?
    The Traktor instructions indicate that this config is possible using a multichannel soundcard - which this is.
    I've attempted config in Traktor using all of the following Audio Devices:-
    SB Audigy 2 ZS ASIO [ECCO]
    SB Audigy 2 ZS ASIO 24/96 [ECCO]
    Creative ASIO
    DS SB Audigy 2 ZS Audio [ ECCO]
    No luck with any of them.
    Im obviously not understanding something - and im sure im not the first person to attempt this.
    Any help appreciated.
    Regards
    Simon

    I think what you're missing is that the headphone out is really connected to the same signal as the front speakers out. The assumption is that you're either going to be listening to the headphones or to the speakers. Tracktor can probably use the soundcard channels independently, but anything directed to the headphones also goes to the front speaker output. I believe you can set things up so plugging in the headphones will mute the speakers, but that doesn't help the front speakers play a different signal than the headphones.
    I don't think there's a connection setup which you can use both for Tractor and for 7. listening. You can probably get Tractor to send the output you want to hear on your headphones to line out 2 and the mixed signal to line out . That would mean connecting the headphones to what is normally the surround left/right output, which you'd need to disconnect from the speakers while you're doing this.
    If you end up trying to rig up switching to help you go back and forth, using 4 Sony-type camcorder cables for line out 2 and 3, and 2 stereo minijack to RCA cables will probabably be helpful because it will be a lot easier to get RCA-connector switching than 4-pole minijack switching.
    -Dave
    [email protected]

  • Audigy 2 Zs platinum pro - Spdif in Prob

    I ' ve got an audigy 2 zs platinum pro card and xbox hooked up to its optical in. Here is my problem:
    - At boot up of xbox a stereo signal is coming out of it in dashboard menu. I can hear the sound coming out of the front speakers. When I start a game with dolby digital sound (fifa2005), no sound is heart. I unplug the optical cable and plug it rigth back. It says "dolby digital" on pc' s screen, and dolby digital sound begins (coming out of all speakers)
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    I have EXACTLY the same proble. There is not only no signal in, I cant hear anything monitored at all when using Cubase or in fact any other sound application. The only sound I can hear is when I plug my speakers/headphones straight into the back of the sound card. I checked my 'Digital Output Only' setting as previously suggested (it wasn't checked) - still no joy.
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  • Audigy 2 ZS Platinum Pro - spdif and optical at the same t

    Hi,
    I own a Audigy 2 ZS Platinum Pro, DR release .84.40. I have an optical source and an coax spdif source that I would like to connect to the external module. I have found that as soon as I connect a spdif source the optical is cut off. I can't get it back on until I reboot. Is this as designed? Is the setup capable of taking two spdif and optical input at the same time?Thanks in advance for any help!

    I'm no expert but I think he should be fine. Might want to make sure that both the computer and speaker setup are connected to a surge protector (I would recommend one with at least 3000 joule protection). With a good surge protector I don't think he will have any problems...

  • Audigy 2 ZS platinum pro and msvcrt.

    scard: Audigy 2 ZS Platinum Pro
    OS: Windows XP SP3
    msvcrt.dll: 7.0.2600.552 located only in windows\system32 and windows\ServicePackFiles\i386
    I tried to update the driver. (Full uninstall of the previous one as per the FAQ plus some cleaning tools like Driver Sweeper, Driver Cleaner, regcleaners etc) I started getting MANY msgs about "different".exe - ENTRY POINT NOT FOUND "The procedure entry point _mbsnbcpy_s could not be located in dynamic link library msvcrt.dll" (the"different".exe contains eg. CTRegSvr.EXE among others).
    After restart the driver works but I don't have access to any Creative tools like the mixer for example. It's just the sound working. Nothing else.
    I uninstalled everything again. After the previously described cleaning proccess I tried to reinstall the old driver from the installation CD. Same thing. Many errors during the installation proccess about "ENTRY POINT NOT FOUND on msvcrt.dll".
    Any Ideas?
    I appreciate the help
    Pan

    Problem solved.
    Uninstall/Reinstall SP3 did the job
    Pan

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