Audigy 2 Platinum remote cont

Whenever I press a button on my Creative remote control (after installing Mediasource and Remote control for the front dri've) which brings up the OSD, an error occurs a split second after the "processing" box appears. This error reads:
Runtime error!
Program: C:\P...
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
Sometimes the menu will continue working, sometimes it will bomb out. It's annoying either way! I just used the software off the installation disc I got with the sound card years ago, I hardly expected Vista to sympathise. Will an update from the Creative support center fix it's It would be handy to use in conjuction with Media Center if that was at all possible, since it can of course support other software like media player to some extent.
Any suggestions appreciated!

Similar Messages

Audigy Zs Platinum Remote Control Driver For windows Vist

Anybody knows when will this come out', i can't use my remote.

I miss my audigy 2 platinum remote too...... I wonder if it will control windows media center

SB Audigy 2 Platinum Remote Control Problem, Need THis Resolved quic

Hi
this is a Known issue to Symantec Support, I really really want to be able to use my Audigy 2 Remote Control with this Soundcard, but I can't, until Symantec or YOUR SLOW AS MOLASSES COMPANY UPDATES MEDIASOURCE SOFTWARE SO THESE 2 PROGRAMS DON"T CONFLICT, WITH REMOTE CENTER LOADING ON STARTUP, IT WILL NOT LOAD AUTOPROTECT FOR NORTON ANTIVIRUS 2005
FIX THIS, and quickly, is all I have to say
Or let use SB Audigy 2 Platinum Users download the newest versions of the software
Message Edited by bikeman on 0-22-2004 03:34 AM

Hi
I don't have that file on startup--SBDrvdet, All I have is Creative DVD Audio Driver Detector, CTHelper, and RCman, which is disabled so Norton's Autoprotect will work ok.
Thanks for the reply though
Here is Symantecs workaround, I guess I can li've with these, but if Norton's Autoprotect winds up disabling by this workaround, and I happen to get a trojan or virus in..then I won't be very happy
To stop Creative MediaSource Go! from running when the computer starts
On the Windows taskbar, click Start >Programs >Creative >Creative MediaSource Go!, and then click Creative MediaSource Go!</LI>
Right-click anywhere on Creative MediaSource Go!</LI>
In the new window that appears, click Close. This prevents the program from loading when the computer starts.</LI>
Do one of the following:
If you also have Creative RemoteCenter, then go on to "To stop Creative RemoteCenter from running when the computer starts."</LI>
If you do not have Creative RemoteCenter, then restart the computer and go to the next step.</LI>
</LI>
After the computer starts and Norton AntiVirus runs without a problem, then re-enable Creative MediaSource Go!</LI>
To stop Creative RemoteCenter from running when the computer starts
Do one of the following:
In Windows XP, on the taskbar, click Start >Control Panel >Remote Control Center.</LI>
In Windows 2000, on the taskbar, click Start >Settings >Control Panel >Remote Control Center.</LI>
</LI>
Uncheck Enable RemoteCenter.</LI>
Uncheck Show RemoteCenter icon on taskbar.</LI>
Uncheck Show RemoteCenter splash screen when RemoteCenter is started.</LI>
Restart the computer.</LI>
After the computer starts and Norton AntiVirus runs without a problem, then re-enable RemoteCenter. To re-enable RemoteCenter, repeat steps through 5, this time checking each entry.You must repeat these steps whenever you start the computer.</LI>
After Disabling Creative DVD Audio Detector, I reenabled the Remote Control and restarted, and so far so good last 2 days without a conflict With Norton Antivirus, if it really does solve the problem, I will email Symantec Support and let them know the solution, so they can inform other users with the same problem, since obviously creative doesn't want to assist them in finding the problem or provide help fixing it. So far Remote Control hasn't been an issue, but I'm gonna wait til end of month to send off an email to Symantec to make sure it's actually fixed. Since if it doesn't drop out of me by then, then I know it's fixed, since was only in 2 weeks before it got the internal program error before.
Message Edited by bikeman on 0-25-200404:47 AM
Message Edited by bikeman on 0-25-2004 04:47 AM
Message Edited by bikeman on 0-29-2004 04:08 AM

AUDIGY 2 PLATINUM REMOTE CONTROL SSOFTWARE QUESTION.......

:. I HAVE INSTALLED AUDIGY 2 PLATINUM'S SOUND DRIVERS BUT I DON'T HAVE THE SOFTWARE TO SET UP THE REMOTE CONTROL, WOULD ANYBODY HAVE ONE OF THESE CARDS? AND IF SO WHAT SOFTWARE DO I NEED TO DOWNLOAD A SUITABLE COPY OF THE SOFTWARE NEEDED SO I CAN USE THE REMOTE. ANY HELP WOULD BE GRATEFULLY APPRECIATED. THANKS.

:. I HAVE INSTALLED AUDIGY 2 PLATINUM'S SOUND DRIVERS BUT I DON'T HAVE THE SOFTWARE TO SET UP THE REMOTE CONTROL, WOULD ANYBODY HAVE ONE OF THESE CARDS? AND IF SO WHAT SOFTWARE DO I NEED TO DOWNLOAD A SUITABLE COPY OF THE SOFTWARE NEEDED SO I CAN USE THE REMOTE. ANY HELP WOULD BE GRATEFULLY APPRECIATED. THANKS.

SB Audigy 2 zs Platinum Remot

Is it posible to cofigure the remote to Windows Media Player? and Cool Edit Pro?

I have absolutely same problem.
I use Audigy 2 Platinum.
Operation System:
Win XP Pro 32bit
Driver:
Creative Sound Blaster Audigy series Driver v.2.8.000
Applications:
Creative MediaSource Player-Organizer v.3.30.2
Creative MediaSource Plugin for Remote Control v.2.30.02
I use 5. configurations of speakers.
When, I use remote controller to adjust volume.
Front left and right channels working correctly.
Center, Low Frequency and Back Left channels apply max high volume level and don t apply any other volume levels.
Back Right channel apply max low volume level and don t apply any others volume levels.

Audigy 2 Platinum Pro remote probl

I was looking over to my Audigy 2 Platinum Pro today and noticed that the remote light is flashing wildly, and I'm not sure why, as I haven't noticed it doing this before. The remote works if you click it, and I even removed the battery to see if the flashing would stop, but still no go. What's the deal?

Tkzoo,
Check your connections to the Audigy card. It may be that the cables aren't all the way in on either side. Is there anything else in the room that might be emitting a IR signal? This could cause the light to blink also.
Jeremy

Sound blaster Audigy 2zs platinum setup with creative inspire 5.1 digital 5

what should the setup be for the sound blaster Audigy 2zs platinum and the reati've inspire 5. digital 5500 because with the decoder in i only get center fl fr on games. i dont get sound from the rear speakers.but when i take the decoder out and just plug the 3 leads straight into the back of my sound card i get 5. any help plz.i done a thx sound test with the decoder in it does fl i can hear it but i can hear the center as well
and no sound comes out on the 2 rear speakers when doing the test.but when puting the 3 cables straight into the back of the sound card i runed the test and i could hear all the speakers fine even the rear speakers any help plz is this ment 2 happen or do i have to change some settings thanks for any help plz help me thanks.

I Have had a problem for ages. I have the Audigy 2 ZS Platinum and Inspire 5. digital 5500.
I have copied the advice I received/didnt recieve from creative.
Best of luck
Dear Martin
Thanks for your reply
I am sorry for the problem you are facing.
To achieve outputs from all the speaker during speaker test, you will need to have an analog connection, or digital DIN connection.
That will be possible if you connect the three line out jacks on your soundcard, to the three audio input (analog jacks->green,black,orange) on your speaker, if it has this connection. Or, you may connect them using Digital DIN, if they have this connection.
If you are using digital connection (coaxial, optical), there will be no way to achieve sound output from all the speakers during 5. speaker test, as they carry stereo signal.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe:
Original Message Follows:
Hi
I understand you must be busy, so no problem.
No I do not hear EAX when in Pro-logic mode. I only hear (depending on the game in question)
Half life two: front left-right and centre. NO rears
Fear: Front, left, right, & centre. No rears
Farcry Front left, right & centre. No Rears
When I run your speaker test HISSSSS, No Rears, no front left or right
Beats me?
Regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 24 January 2006 5:44
To: Martin
Dear Martin
I apologize for the delay on the answer.
If you select Dolby Prologic mode on the decoder, are you able to listen
the game audio, with EAX, in all of the speakers?
Regarding to the optional bay dri've, you can purchase it from ou
Best Regards
(Mod Note: Name Removed)
Original Message Follows:
Hello
Your email was helpful, unfortunately, not for my unit, you see I would
have
connected the Jack leads in by now if the inspire had Jack lead inputs
as
you describe
Please don't think I am being sarcastic, but from reading the
correspondence
below it would seem as if your department is having difficulty
understanding
my problem.
Also it would seem your department doesn't have the necessary technical
information on your very own product, so to help with your dilemma I
have
taken photos of the input/outputs on the Inspire unit.
You will clearly see the inspire has no inputs other than Coaxial and
Optic.
This leaves me back to my last post. I think the solution would be for
me to
purchase the correct processor, which would have come with the original
sound card had I not been a little tight on the money front.
I have attached a photo of the sound card with the processor, I would
love
to buy this processor but find myself unable to locate this product on
your
web site. Would you possibly be able to send me the correct link to this
item so I can buy this Processor Please?
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 8 January 2006 0:3
To: Martin
Subject: RE: CLE -
Dear Martin
Thanks for your reply
Your soundcard is Audigy 2 ZS
Your speaker is Creative Inspire 5. Digital 5500
You will need to have a 3:3 cable(with the color green, black, orange)
to connect your soundcard to your speaker, to achieve the 5. effects
with games.
Below is the connection:
- Connect line out jack of Audigy 2 ZS
to 'Front' of Creative Inspire 5. Digital 5500 using the green color
connection
- Connect line out 2 jack of Audigy 2 ZS
to 'Rear' of Creative Inspire 5. Digital 5500 using the black color
connection
- Connect line out 3 jack of Audigy 2 ZS
to 'Center/Subwoofer' of Creative Inspire 5. Digital 5500 using the
orange color connection
Once you have done the correct connection, play the game DOOM3.
Ensure you have selected either the EAX or surround option in the game
settings.
Does it work?
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe
Original Message Follows:
You have lost me. Your sound card clearly states that I can have EAX
surround decoding from the sound card I have purchased.
All of the games on your web site claim to give me an environmental
effect
that will blow my mind, hence EAX.
All I have done wrong is NOT buying your decoder that comes with the
sound
card. My mistake.
All I want to do is re-address this issue and buy the correct
decoder/processor.
Can you point me to the correct link on your web site so I can buy the
correct decoder/processor?
As for the PCM out of the above cables, this foxes me as my other
equipment
only use Optical cabling on my Lexicon processor and from that I have DD
7., DTS 7. and meridian 5. lossless.
My issue is more to do with NO EAX from the rear and centre channels
while
in-game.
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 6 January 2006 09:3
To: Martin
Subject: RE: CLE - Technical Support Request (KMM887805I6636L0KM)
Dear Martin
Thanks for your reply
All commercial digital connection eg. optical or coaxial cable will only
carry PCM stereo signal. If you want to output the signal to a surround
5. with extra EAX environment effects, it will not be possible at all
since it is only restricted to stereo channel signal.
As per current industry limitations, we are bound to follow the standard
one-signal output for all our SPDIF and Optical output jacks. This is
something that is currently shared by all vendors for all products.
Please note that all games are not dolby digital, even they are , it
will require certain motherboard to encode it to dolby digital signal,
which our soundcard does not support.
You can only use analog connections to gain true 5. surround for
gaming..
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe
Original Message Follows:
Hi Joong
I don't fully understand your email, but I do get the gist of what
you're
saying and understand I need to connect the analogue cable to fully
appreciate the sound in EAX.
Would you be able to tell me what product I could buy from your
catalogue
which would marry up with the sound card I have, as I understand now
that
the Inspire 5. will not do the job.
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 6 January 2006 04:00
To: Martin
Subject: RE: CLE - Technical Support Request (KMM8875697I6636L0KM)
Dear Martin
Thank you for the reply.
Computer games written with support for 3D audio do not require a Dolby
Digital Interacti've Content Encoder (DICE) to output multichannel sound,
with no exceptions. Sound devices that support the real time encoder
technology from Dolby will simply receive the multichannel wave file
output and encode it in real time to a somewhat modified Dolby Digital
bitstream. Creative does not support the Dolby Digital Interacti've
Content Encoder on any of its sound cards.
The only difference between a Sound Blaster card and an audio card that
has a real time encoder, is that you can make a one-wire, digital
connection from your audio card to your home theater receiver and enjoy
discrete multichannel sound from the game. However there will be a
continuous, slight delay, known as "latency", as the encoder is creating
and transmitting the bitstream, and of course the compression scheme
being used is "lossy" (i.e. not bit-accurate).
If you want to enjoy 3D audio in 3D enabled PC games in multichannel
surround sound with a Sound Blaster card, it is recommended that you
connect the analog outputs of the sound card directly to the analog
inputs of the receiver. This will require 3 cables for 5. surround
sound, one for front right and left, one for rear left and right, and
another one for front center and subwoofer. Though it requires more
cables than a real time encoder system, it will not have any latency
issues. When connecting PC audio to a home theater receiver, Creative's
latest sound cards such as Sound Blaster Audigy, Sound Blaster Audigy 2
are likely to provide higher quality audio than any Dolby Digital real
time encode system available for the PC today.
Please retain all the previous correspondence when replying to this
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Please do not use this link to submit technical queries
Original Message Follows:
Hi
One particular game which has "in-game" DD is Farcry; I used this as my
benchmark disc for DD and to push my Nvidia 7800 GTX GPU's (I have tried
it
on friend's machines and they get the full surround effect so I Know
this
version is ok. I also have ALL of the game patches & updates.
I would like to point out that while playing Doom 3, Half Life 2,Fear,
Colin
McRae rally 04,FIFA 2004,Meddle of honour pacific assault, Rome, Shadow
ops, All these games have EAX HD, which is enabled within the options
menu
"in-game", But I do not get ANY use out of the rear's and I might as
well
listen in stereo.
No, inspire 5500 does not automatically switch while "in-game" when DD
is present as you would expect, but does if it was a Movie, which makes
me
think the DD stream isn't getting to the processor.
I originally thought I could put all this to rest if I could buy the
control
panel that would have come with the Sound card if I had not tried to
save
money, but every time I search your accessories site I get completely
lost,
it really isn't user friendly, the sub-menus are very time consuming and
point you in the wrong direction because they are not categorised as Joe
public would understand
I downloaded your TEST Movies and creative demo player utility, ran it
but
still no EAX HD or DD if that were present.
I want to put this card and Processor into my boys computer (which is
the
same Spec as mine and I will update to the FX series, but I am unwilling
if
I cannot find a logical reason why this set-up cannot work first.
Would it have anything to do with the pins on the Digital out on the
sound
card plug, the one I bought and was attached to the last email? Only
sending
certain channels down to the processor?
Regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 5 January 2006 08:09
To: Martin
Subject: RE: CLE - Technical Support Request (KMM8868993I6636L0KM)
Dear Martin
Thanks for your reply
Your speakers are fine as you mentioned that there is sound from all the
speakers when you are playing movie.
May i know what game are you playing when there are no sound from the
rear speakers?
Have you done the appropriate settings in the game to achieve the 5.
sound?
Is there any game patches that you will need to update?
Does the Dolby Digital LED light up when you are playing the game?
Please retain all the previous correspondence when replying to this
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Servic
Original Message Follows:
Hi
I am sorry; I should have said the Inspire 5. was model number digital
5500
S/N SW330030026.
The inspire has these connection on the back of the processor
>From top/back of unit
Audio Outputs
Front
Rear
Centre/subwoofer
Audio inputs
Audio line in
Coaxial
Optical
DIN
The Din to a remotely located Subwoofer which has the speaker leads
inputting into it. Plus power.
Attached is the creative view of the controls menu and I have attached
the
invoice I was sent, it shows the lead I was told to fit.
As I said, I can now hear DD5. while within a movie from ALL speakers
BUT
no sound from rears during IN GAME DD5.
I do not use this PC for films only games.
Regards
Martin
If you are having a digital connection, it is normal for only get only
front left/right is you use the speaker test option.
http://us.creative.com/support/kb/article.asp?l=3&sid=4858
Speaker test only outputs from two front speakers?
You mentioned that that you are unable to get any sound from the rear
speakers when playing game right? May i know are you using a digital
connection? May i know what speaker settings have been made under
Creative Speaker settings?
Do get back to me on the above.
Thanks
Original Message Follows:
Operating System: Windows XP Professional x64 Edition
Creative Model Number: SBO 350
Computer Brand/Model: home made
Processor/CPU: AMD 64
Memory: Gig DDR 4
BIOS Type/Revision: 5. 39
System Board/Chipset: ASUS A8N-SLI Deluxe
Detailed Problem Description:
I have the above Sound card.
I also own Inspire 5. amp/processor
I Wanted to save money by connecting above sound
card to amp/processor
Connections on sound card made life very difficult
I contacted Creative for help. you told me to buy
an RCA to mini jack cord which also has other connections, from your
web site, (I tried to find
the product number for you, but your sub-menu
system is so poor I couldn't locate the RCA/mini
3.5 /to phono link for you) this cord connects
directly into the digital in, on the sound card (3.5 Mini jack) to the
coaxial input on the
inspire 5. amp/processor.
I have enabled ALL sp-diff settings and digital in
setting on every program/utility/kitchen sink and all.
I have an SP-Diff wire from DVD burner to creative
sound card, and yes its enabled and digital only
is selected.
I can play a DVD and see the inspire 5.
automatically change from Pro-logic to Dolby
digital when it See's an AC-3 stream.
when I try and play ANY game you say has EAX
,2,3,4 I cannot get any sound from my rear
speakers (see above in Dolby Digital ALL speakers
work correctly)
when I enter the set-up menu within the creative
software you supply with the sound card and select
5. speaker, digital only, test the speakers via
the white noise function, all i hear is left and
right noise. no centre, no rears.
I phoned you tech support line, the boy on the
phone didn't have much of a clue about your
product and I had to tell him what connections sit
on the inspire 5. series amp/processor.
I want to build another PC for my son, I want to
add the FX series sound card and amp, but i am not
willing to buy anything until i feel you have
helped me to solve this problem first.
please can you help, I am at the end of my tether
with this sound card.
kind regards
Martin Waite
Message Edited by Daniel-CL on 0-28-2006 :36 PM

Xfi Platinum Remote (Creative RM-18

Hi everyone. Is there any way for me to configure the remote control so that I can use it to control 3rd party applications?I have a friend who own Creative Audigy 2 Platinum Pro and he can use his remote to control "non-creative applications". It is kind of pointless having the remote because it only works with Creative Entertainment Center which I dont use at the moment because I am using Windows MCE. Thanks in advance!

Hi enchekere.
Take a closer look at this Thread.
http://forums.creative.com/creativelabs/board/message?board.id=soundblaster&message.id=4756&quer y.id=236#M4756
This will might by helpful for you.
Nanosoft

AUDIGY 2 PLATINUM SOFTWARE SUITE NEEDEED, ANY IDEAS PEOPLE?

I HAVE A SOUNDBLASTER AUDIGY 2 PLATINUM SOUND CARD, WHICH IS WORKING FINE EXCEPT THAT I DON'T HAVE THE SOFTWARE SO'S I CAN USE THE REMOTE CONTROL, DOES ANYONE KNOW WHAT SOFTWARE I NEED FOR THIS?

Please move your thread here: http://forums.creative.com/creativelabs/board/message?board.id=soundblaster&message.id=39573
Are you using Ventrillo or TeamSpeak?
Describe the stuff you are doing when this happends...

Audigy 2 Platinum probl

I have Audigy 2 Platinum up to date with drivers and software. Running a XPsp2 pentium 4 2.4 pc. I have suddenly developed a problem. It appears to be able to play audio with media player but I can not get any audio from aux input. I have checked the mixer to make sure it is not muted and ran diagnostics which says everything is ok. Also my remote control does not seem to work. It doesn't show up on installed software list but is shown to have been installed in log. Next my midi input is not recognized. And last, there is no speaker option in speaker configuration drop down list. I can run a test on the speakers and get audio though. I have no clue where to begin. Reinstall? The only recent change to my pc was a update of my zonealarm firewall.

I came here looking for this exact problem. However mine is NEVER in sync when I use the SPDIF mode. As soon as I turn it to normal stereo it works fine. In a related issue, the sound playback of any DVD is about half of everything else on my system. I have to turn up the volume to about 80% to hear a DVD at a listenable level whereas normal volume for me is at 40%.
My stats are as follows: P4 3.2c, Abit IC7-G, 2GB DDR PC3200, Audigy 2 ZS Platinum, BFG 6800GT OC, XP Home SP2, and the Nvidia DVD Decoder. Everything is running the latest drivers. The volume problem has been happening ever since I purchased this ZS. I never had the problem with my older Audigy 2. The SPDIF issue is new to me since I have only recently been using it. Any ideas?
Message Edited by aqualite75 on 2-3-2004 2:5 AM

Audigy 2 Platinum EX and Windows 7 :'''(

)Audigy 2 Platinum EX and Windows 7 :'''(? Hi to all! I'm new here and my english is so bad..... so excuse me!
With Windows7 (x64 or x84 both!) my Audigy 2 Platinum EX doesn't work correctly!
I've just tried with official driver and update.... last driver are very very bad :'''(
I've partly resolved with unofficial drivers (downloaded on this forum) but external module
still doesn't? work :'''(? i can use only line-in and lin-out, but remote control is completly
unusable.... how can i do? Can you help me, plz?
TXH to all.
P.S.
Excuse me for my english....

)Audigy 2 Platinum EX and Windows 7 :'''(? Hi to all! I'm new here and my english is so bad..... so excuse me!
With Windows7 (x64 or x84 both!) my Audigy 2 Platinum EX doesn't work correctly!
I've just tried with official driver and update.... last driver are very very bad :'''(
I've partly resolved with unofficial drivers (downloaded on this forum) but external module
still doesn't? work :'''(? i can use only line-in and lin-out, but remote control is completly
unusable.... how can i do? Can you help me, plz?
TXH to all.
P.S.
Excuse me for my english....

Audigy 2 Platinum Rem

Hey guys.
I have just recently bought the audigy 2 platinum sound card and there is something i would like to know about the remote. Once i installed the card i was playing around with the remote using all the menus and stuff and then i updated to the latest drivers on the website. Now im not sure if this has anything to do with the update but the next day i used the remote and instead of it brining up all the blue media source menus when i pressed buttons, it seemed to me mapped to windows so for example if i pressed the blue power buton on the remote, instead of it brining up the blue screen that says power off or reboot etc it bought up the turn off menu when u click start shut down in the start menu. Also when i clicked all the other buttons they were completley different to what it should be. I have since un installed my drivers and for some reason i cant seem to work out how to get it back to this. I know it mite sound stupid but i prefer the remote to be mapped to actual windows functions and not what creative has pre defined as i can change tracks with my music a lot easier when it was like this. Has anybody else discovered this or do they know how to change it to this.
Thanks for any help
Andrew

Bruskey,
You might want to make sure that MediaSource is configured in it's remote settings to have the On Screen Display (OSD) enabled. This may change what you are seeing.
Jeremy

Audigy 2 Platinum Ex No longer working properly under vista

;Audigy 2 Platinum Ex No longer working properly under vistat I have just upgraded to vista and I find my sound card to be no longer functional
I have upgraded all the fri'vers I can find
SBAX_PCDRVBETA_US_2_8_000.exe
creative_sbxfi_250002_vista.exe
and a couple of others that SecurityCentre found
And when I open "Surround Mixer" I get "The selected soundcard is not supprted by the application," whatever the hell that means.
Ihave spent all day researching installing rebooting, and cannot get microphone, and all the other functions "what you hear" etc to work.
What must I do to get this perfectly good sound card to work please. Vista has been out for some time now, and I would export supportingdrivers yo have been redily visible.
Thank you in anticipation.

? I guess Creative doesn't care about living up to the promise that their product is upgradeable as new technologies emerge such as VISTA. They were give plenty of warning, that it was coming out, and it has been out for some time. I guess the $700AUS I spent is down the tubes, because the lazy people at creative cannot be bothered to bring it into compatibility - AS PROMISED with "peace of mind" they said. There is no way that I will acti'vely tell people how good creative is any more. In fact I will be acti've in just the opposite.
Get of your backsides and support AS PROMISED, we deserve it, instead of giving us second rate partial compatibilities. I have wasted the best part of a week trying to get it all sorted, where do I send the bill for my time? Hvae I got sour grapes? No, I just expect decent support as promised.
I issue the challenge - ?Provide decent support and I will retract. Fair is fair. I PROMISE.

Audigy 4 platinum pro Microphone im

Simple one here, i'm just about to buy some leads to connect my condensor mic to my external hub. I just bought a preamp, yet don't have all the leads for it to work. Will a 'balanced /4" TRS connector' fit into the 'Mic imput'/'line-in' of my Audigy 4 platinum pro soundcard? This is opposed to an 'Unbalanced /4" TS connector'. Help will be appreciated! Carry on being CREATIVE
P3U6!SUn 3H+

Hi there,
I nearly freaked out when I got the platinum pro as I thought I could get no decent power in direct guitar and microphones. You said you bought a preamp, but there is a preamp switch for Line In/Mic on the front of the hub. I have been using this for boosting mic and guitar signals and it is okay but was wandering what preamp you bought and if you rate it.
Hope I haven't upset you by telling you about the built in pre-amp as it probably isn't the best quality anyway.
Cheers,
Paul D.

Audigy 2 Platinum sync probl

Hello. I have had an Audigy 2 Platinum for over a year now and use it as a decoder for our pioneer stand alone dvd player.Speakers are Megaworks 550. The problem is the audio lags behind the video after an hour or so into the movie. The souncard is in its own irq 8 with no conflicts. The latest drivers and software are installed and the same with xp pro service pack 4.Any idea how to resolve this for the only fix now is to stop and restart the player or toggle between spdif ac3 decode and default i audio hq. Im getting fed up with this and will just get a regular reciever and speakers if it cannot be resolved . Thanks in advance.
Bug

I came here looking for this exact problem. However mine is NEVER in sync when I use the SPDIF mode. As soon as I turn it to normal stereo it works fine. In a related issue, the sound playback of any DVD is about half of everything else on my system. I have to turn up the volume to about 80% to hear a DVD at a listenable level whereas normal volume for me is at 40%.
My stats are as follows: P4 3.2c, Abit IC7-G, 2GB DDR PC3200, Audigy 2 ZS Platinum, BFG 6800GT OC, XP Home SP2, and the Nvidia DVD Decoder. Everything is running the latest drivers. The volume problem has been happening ever since I purchased this ZS. I never had the problem with my older Audigy 2. The SPDIF issue is new to me since I have only recently been using it. Any ideas?
Message Edited by aqualite75 on 2-3-2004 2:5 AM

Audigy 2 Platinum remote cont

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