Audigy 2 value. Creative smart recorder has encountered a problem and needs to clo
At last I installed the audigy 2v software but I get this error when I try to open creative smart recorder."Creative smart recorder has encountered a problem and needs to close." My mic functions but my speakers don't. So I have switched to my on board card now. I am using Windows Xp, service pack 2. Everything functioned perfectly until I got the last updates using autoupdate. Any suggestions?
Thanks PeeBee! For some reason WMP burned those songs as write-protected (although at some point in the past I had turned it off). I reburned those songs and they uploaded just fine. Now if only I can figure out this video thing. Thnaks again. - Chris
Similar Messages
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Has anyone had this problem and solved it? I'm just trying to email the fillable document to myself so that I can post it on our website. I can't get tech support because I have a volume license.
Thank you in advance!Hi- I'm using form distribution, not "attach to email."
(If I'm just in my form and click on the submit button I put in, it sends the filled out form nicely to my email. But it refuses to send it (and I get that error message about Adobe having "encountered a problem and needing to close") when I'm in "form distribution" and trying to send it to myself, or any other email address for that matter. -
Skype has encountered a problem and needs to clos...
I use windows xp x34
Problem Statement: Skype working fine. Then two days ago, I opened the skype program and this time it immediateley began an automatic update (nothing unusual,, has been doing this for years) Upon installation of the update (presumably for ver 7.6) I received a dialog box message "Skype update has encountered a problem and has to close"...... you know the drill...send error report to microsoft,etc.I then tried to reopen skype, but no skype window opened, Instead another error dialogue box "Skype has encountered a problem, yada,yada,yada send error report to microsoft"After consulting the support pages, did a COMPLETE uninstall/reinstall of ver 7.6 Evidently the install went fine (or did it ?) Skype is in my program files folder, the desktop icon is in place, but again, when I double click to open skype, the dialoge error message appears instead,, as before, "Skype has encounteed a problem...send erreor report to microsoft" Of course, using XP, SP 3 1.2 Ghz processor, 512 MB RAM, IE 8.0 which meets min requirements for skype. Considered other posts here suggesting to retro back to a previous version, but with auto-updates, how long will that last ? (can they be disabled ?)To sum up, 7. 6 auto update installation started the problem, and nothing I've tried seems to solve the problem. P.S. I installed a Netgear wireless USB adapter and corresponding driver between the date of the last successful Skype auto update, and the time the current issue occurred. Skype had worked fine with the wireless connection before the 7.6 update. But I wouldn't think there would be a connectivity problem, as Skype simply refuses to open. Or maybe I'm wrong. As of now I am clueless and skypeless.
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Creative Import Wizard File has encountered a problem and needs to clo
Hello everyone. My name is Chris, I'm from Killeen, TX. I am new here, and came in looking for a little help. Now on to my problem.
Whenever I am trying to sync music to my player, I get this message quite frequently. It's the one where it wants me to send an error report. It always comes up when copying the same songs, and everytime. If I take those songs out of the sync list, it won't do it. However, almost half of my collection seems to be causing this error. What in the world could be causing this? It happens no matter what program I use to try and sync music. Any suggestions?Thanks PeeBee! For some reason WMP burned those songs as write-protected (although at some point in the past I had turned it off). I reburned those songs and they uploaded just fine. Now if only I can figure out this video thing. Thnaks again. - Chris
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InterVideo WinDVR Application has encountered a problem and needs to close.
My TV Anywhere has suddenly stopoed working and the message "InterVideo WinDVR Application has encountered a problem and needs to close. We are sorry for the inconvenience." appears each time I try to open the program. MSI Radio works fine. I have uninstalled and re-installed the programe (originally MSIPVS now MSIPVS3). I did try to download the new Beta drivers just to try, but the zip file shows 0 bytes!
Has anyone come across this, or can anyone suggest what I can try to resolve the issue?
Many thanks in anticipation
GarethJeremy:
I should point out that I am much more confident with software issues. I am not a hardware person and have never attempted to open up the box!
Realtek is the card on the motherboard.
I hope this is the information required:
OS Information:
Property Value
OS Name Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS
Processor:
Property Value
Current Clock Speed 3000
Description x86 Family 15 Model 2 Stepping 9
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory (RAM):
Property Value
Bank Label RAS 0 & 1
Capacity 536870912
Bank Label RAS 2 & 3
Capacity 536870912
Total Memory Deteced in Hardware: ~1024 MB
Memory Reported to Operating System: 1023MB
Disk Drives:
Property Value
Description Disk drive
Manufacturer (Standard disk drives)
Model Maxtor 6Y160M0
Media Type Fixed hard disk media
Size 163921605120 (~153 GB)
Number of Partitions 2
Description Disk drive
Manufacturer (Standard disk drives)
Model Canon MP Memory Card USB Device
Media Type
Number of Partitions
Description Disk drive
Manufacturer (Standard disk drives)
Model IC35L060 AVV207-0 USB Device
Media Type Fixed hard disk media
Size 61492193280 (~57 GB)
Number of Partitions 1
Installed Printers:
Property Value
Name PaperPort Color Image
Port Name BIPORT
Default False
Driver Name PaperPort Color Printer Driver
Name PaperPort Black & White Image
Port Name BIPORT
Default False
Driver Name PaperPort Mono Printer Driver
Name Microsoft Office Document Image Writer
Port Name Microsoft Document Imaging Writer Port:
Default False
Driver Name Microsoft Office Document Image Writer Driver
Name Generic / Text Only
Port Name LPT1:
Default False
Driver Name Generic / Text Only
Name Canon MP370 Series Printer
Port Name USB001
Default True
Driver Name Canon MP370 Series Printer
Name Auto Microsoft Office Document Image Writer on GARETH-14ETIB74
Port Name \\GARETH-14ETIB74\Printer
Default False
Driver Name Microsoft Office Document Image Writer Driver
Motherboard:
Property Value
Manufacturer MICRO-STAR INC.
Model
Name Base Board
Part Number
Product MS-6758
Serial Number 00000000
Version 2.00
BIOS:
Property Value
Manufacturer American Megatrends Inc.
Name Version 1.00
Release Date 20040324000000.000000+000
Version AMIINT - 10
Monitor:
Property Value
Description SyncMaster 173V/172V/173S/173B
Name SyncMaster 173V/172V/173S/173B
Screen Height 768
Screen Width 1024
Keyboard:
Property Value
Description Easy Internet Keyboard
Pointing Device:
Property Value
Manufacturer Logitech
Name HID-compliant Wheel Mouse
Sound Card:
Property Value
Manufacturer Creative Technology, Ltd.
Description Creative EMU10K1 Audio Processor (WDM)
Device ID PCI\VEN_1102&DEV_0002&SUBSYS_80661102&REV_0A\4&1F7DBC9F&0&08F0
Manufacturer Realtek
Description Realtek AC'97 Audio
Device ID PCI\VEN_8086&DEV_24D5&SUBSYS_75851462&REV_02\3&13C0B0C5&0&FD
Video Card:
Property Value
Adapter Compatibility NVIDIA
Adapter RAM 268435456
Description NVIDIA GeForce FX 5600XT
Installed Display Drivers nv4_disp.dll
Driver Version 6.14.10.6693
Driver Date 29/10/2004 16:50:00
Video Mode Description 1024 x 768 x 4294967296 colors
DirectX Installation:
Property Value
Version 6.03.01.0146
Modem:
Property Value
Network Adapters:
Property Value
Description Intel(R) PRO/1000 CT Network Connection - Packet Scheduler Miniport
Description Packet Scheduler Miniport
Description Microsoft TV/Video Connection
Description 1394 Net Adapter
Description 1394 Net Adapter
External Ports:
Property Value
External Reference Designator Def
External Reference Designator Sanjoy
Expansion Slots:
Property Value
Slot Designation PCI1
Slot Designation PCI2
Slot Designation PCI3
Slot Designation PCI4
Slot Designation PCI5
Slot Designation AGP
Copy To Clipboard
I do very much appreciate the help from you all!
Gareth -
Alright so basically, my parents got a buy-one-get-one-free offer on webcams at christmas, and so they gave me one for my own as i lost my old one. Everything was working fine, seemed like a great camera.
However, randomly one evening when i tried to open Live! Cam Center to record a video, it refused to open, instead giving me a small white box with the loading symbol inside (thats where live! cam center usually opens out into the UI) and a boz saying "LiveCam.exe has encountered a problem and needs to close. We are sorry for the inconvenience.".
Now i thought that it was just a random one-off thing, but it happens EVERY time, WITHOUT fail. The cam works fine on MSN and skype etc, just when i try to record anything or manually take pictures , cam center doesn't work. And it doesn't seem to just be cam center, almost every software i've tried for just plain recording/capturing failed.
Tried updating to latest drivers and software, tried using older versions, tried using the cam from my family pc (identical cam) - failed, tried using all different USB ports randomly, failed. I'm really desperate here now, i'm at the point where i'm almost going to give it away and buy a non-creative webcam cos its really annoying.
My webcam is the Live! Cam Video IM Pro. Here's a copy of the error report from windows, its the same every time:
AppName: livecam.exe AppVer: 2.2.3.0 ModName: ctvidcap2.dll
ModVer: 2.2.3.0 Offset: 00002ca
PLEASE HELP! IM DESPERATE >_See if there are any Crash Reports ID's saved.
Type '''about:crashes''' in the Location Bar and hit Enter.
Then open each Crash Report and once the report is loaded completely, copy and paste the URL of each report into the the '''''Post as Reply''''' box in this thread.
IMO, seeing that you are using WinXP, you might be better off with the older Flash 10.3.183.90 version. Flash 11.0 and later have "improvements" that don't work on WinXP - only Vista and later. Adobe did continue to support and provide security updates for Flash 10.3 until a few months before WinXP went EOL back in April of this year. -
I get following message:
Adobe® Flash® Player Update Service 11.3 r300 has encountered a problem and needs to close. We are sorry for the inconvenience.
How can I solve this?People,
Listen. This service is, has been and seemingly will be: FREE. So while emotions are running on the hot side of the guage, let's remember; it is FREE. Adobe owes no one anything. Now who's to blame, really? We, the people are to blame. Why? Because everyone has been ok with the fact that one company essentially designed and released a technology for streaming from the net. One company. And almost all of us are using this one company's technology to stream; for FREE.
But now we are not ok with it when, after we are prompted to update, we have the issue of it not working? We all never saw the ridiculously high potential for this one company to screw things up, intentionally or otherwise? What the ramifications, that we are now experiencing, might be? Nah, we just took it for granted that we would continue to be served. Well the serve came, everyone. Mistake or otherwise.
It's like this country [US], up until four-years ago. Everyone was either running around with snow shovels and hefty garbage bags to gather all the money they were making or sailing the seas of expectation and an, 'I am out there to get mine' attitude, and then the sh*t hits the fan and now people are complaining? About the very system until four years ago was spoon feeding them poolside with mai-tai's? While it was crushing everyone else in the known world?
No doubt it seems incredulous that a multi-billion dollar company has an IT department that would include in an update, for their own software, that would be inconducive to working. No doubt. But keep in mind: we are all either using browsers by Apple or MS. Anything happens to these browsers, including a virus or anything else that threatens our use of them and...?
So climb off the haughty, 'I deserve' crap and walk on the solid ground of trying to resolve this issue here at Adobe and around the net. If we were to band together, as the 99%, we could solve this, no problem. But then that holds true with resolving this fictitious economic downturn nonsense, that we solidly take for truth at face value, because our mainstream media says so. But no other species on this rock flying through space would know what the f*ck we were talking about. -
I submitted this support request to NI on 8/12/2010.
When I compile my LV 8.6 app in LV2010 I get this error:
"LabVIEW 10.0 Development System has encountered a problem and needs to close. We are sorry for the inconvenience."
I was told to do a "Mass Compile" of my LV 8.6 app in LV2010...this failed too.
I was then told to go to each and every vi and "Mass Compile" individually...after about the 50th vi this got old quickly...and it still didn't compile. I then sent NI tech support "my code". The good news is my LV 8.6 app didn't compile with LV2010 @ NI.
My LV 8.6 app compiles and runs great in LV 8.6. I don't want to be left behind with the newer upgrades and I want to move to LV2010. I have lots of LV8.6 code to maintain and I really don't have the time to debug all of my apps.
I was told this will be looked @ in LV2010 SP1.
One note...back up your LV8.6 data before you move to LV2010. Once your LV8.6 code is compiled in LV2010 you will not be able to go back to LV8.6.
I restored all of my LV8.6 code and I'm back working with LV8.6.
It's a tough call, do I stay in LV8.6 and get left behind?
Do I bite the bullet and try to debug this mess in LV2010?
I was told the compiler is completely different in LV2010. That's great, but one reason I have NI Maintenance Agreement is to keep updated with the latest software. I can't afford to re-compile LV code every few years. Like most people, maintaining my Apps with customer's revisions, and modifications is enough work. I don't want more work!
I was told LV2010 SP1 would likely appear in May or June of 2011. I'd hate to break out my old Turbo Pascal apps again...but hey...they still work! My NI maintenance agreement is due this month too, I guess I'll pay NI one more year, and see if they come up with a solution. But if NI doesn't fix this LV8.6 compile in LV2010 problem...I don't see any value staying current with LV software.
I found another Bug with LV2010...you are going to love this one!
There is a new "LV Update Service". Perfect! I like updating my LV software when new patches are available. When I click "update" the update spins over and over "Checking for New Version". I have let it run ALL day with no results...just sits and spins over and over.
OK, I know give NI a break! Yes, LV2010 has a new compiler...and Yes, I will renew my NI maintenance agreement. I just want NI to know failing to compile just one LV8.6 app in LV2010 is not a good idea for customer relations.
Thanks,
DougFor your update service problem
Unable to Update Current Version of NI Update Service
Why am I Unable to Update My Version of NI Update Service in Windows Vista or Windows 7? -
Xcelsius.exe has encountered a problem and needs to close
Hello all,
I've been having a continual problem with an Xcelsius document I've been developing and I'm hoping someone might be able to assist. When in design mode, all of the dynamic controls & calculations are working fine.
I have 5 tabs :
1 which stores my main data (about 4000 rows)
1 which stores fields bound to drop-down selections, and also some dsum calculations for 3 charts (about 10 rows)
1 which stores static values to populate the drop-down combos with (about 50 rows)
1 which stores some test data (about 80 rows)
1 which stores data which I've managed to replicate the functionality of a pivot table (using sumif), so the user is dynamically changing this data accoring to combo selections (about 50 rows & 30 columns) - about 9 pie charts reference this data
Basically whenever I try to then preview as a swf, Xcelsius tries to generate for about 5 minutes and then comes up with the subject message "Xcelsius.exe has encountered a problem and needs to close".
Any ideas of how to solve? I've tried uninstalling & re-installing, and the service pack 1 made no difference. I don't think what I've developed is that complex to render in swf.
Any help would be much appreciated.
Cheers,
MarcoOf a similar nature; since installying SP1, I can open Xcelsius, do nothing, close it and get the same message Marco is getting.
-
IMP.EXE has encountered a problem and needs to close
Dear all,
I have a dmp file which need to import into the oracle9i database. The dmp file size which is 1.6GB. Im using the imp cmd to run the import. When importing half way, i encountered an error which is IMP.EXE has encountered a problem and needs to close . Pls advice
ThanksDear Dean,
Herewith the log file and print screen that the IMP.EXE hang issue occured while doing the imp.
http://yfrog.com/bfimpexehangoj
Connected to: Oracle9i Enterprise Edition Release 9.2.0.1.0 - Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.1.0 - Production
Export file created by EXPORT:V08.01.07 via conventional path
Warning: the objects were exported by SYSTEM, not by you
import done in WE8MSWIN1252 character set and AL16UTF16 NCHAR character set
export client uses US7ASCII character set (possible charset conversion)
export server uses US7ASCII NCHAR character set (possible ncharset conversion)
IMP-00046: using FILESIZE value from export file of 2097152000
IMP-00015: following statement failed because the object already exists:
"CREATE SEQUENCE "CNTRSTATUSUPDATETOCUST_SEQ" MINVALUE 1 MAXVALUE 99999999 I"
"NCREMENT BY 1 START WITH 159 CACHE 20 NOORDER CYCLE"
IMP-00015: following statement failed because the object already exists:
"CREATE SEQUENCE "GENMESSAGINGERRORID_SEQ" MINVALUE 1 MAXVALUE 99999999 INCR"
"EMENT BY 1 START WITH 22 CACHE 20 NOORDER CYCLE"
IMP-00015: following statement failed because the object already exists:
"CREATE SEQUENCE "S_AUDITTRAIL" MINVALUE 1 MAXVALUE 99999999 INCREMENT BY 1 "
"START WITH 5238868 CACHE 20 NOORDER CYCLE"
IMP-00015: following statement failed because the object already exists:
Thanks,
Rgs,
Oraclebb -
I just purchased a Bold 9700 and am trying to sync my Lotus Notes 8 calendar to my BB. I am using Desktop Manager 5.0.1. I appear to have set up the syncronization properly because it starts but when it reaches record 1057, I receive a message that reads "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience." When I click on "details" I see the following information: Error Signature. AppName: Desktopmgr.exe AppVer: 5.0.1.37 ModName: Insections.dll ModVer: 7.1.1.129 Offset: 001a32ed. How can I successfully sync my calendar and BB?
laureng wrote:
I just purchased a Bold 9700 and am trying to sync my Lotus Notes 8 calendar to my BB. I am using Desktop Manager 5.0.1. I appear to have set up the syncronization properly because it starts but when it reaches record 1057, I receive a message that reads "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience." When I click on "details" I see the following information: Error Signature. AppName: Desktopmgr.exe AppVer: 5.0.1.37 ModName: Insections.dll ModVer: 7.1.1.129 Offset: 001a32ed. How can I successfully sync my calendar and BB?
Hi and Welcome to the Forums!
Here is an article that may be pertinent:
KB10340 "BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience." during the synchronization process
Otherwise, I would think that record 1057 is a bad record and is causing this problem. You might try figuring out which item that is and deleting it, then trying again.
You also could try activating advanced logging and seeing it that provides more details to help you:
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Hi,
Today i installed Microsoft Office 2016 preview for my Mac OS X 10.10 Yosemite. Word, Excel and Powerpoint applications are working without any problem. However, Outlook getting crashed and throws an alert message as "microsoft outlook has encountered a problem and needs to close.", it's happens always, when i launch outlook. please suggest me, how can i comet from this issue.
Thanks in advance,
Suresh Balakrishnan.Go to the Microsoft site for help. These forums are not offering support for MS products, especially not for beta products.
-
I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close. We are sorry for the inconvenience.
After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
"It might also be worth trying a temporary test catalog, just to see whether it's specific to that catalog. To do so, go to File menu > New Catalog and create a new catalog somewhere easy - Desktop perhaps - and just try importing a few photos into that test catalog and see if you can get it to freeze. I'm wondering if the catalog's been damaged slightly by that initial unexpected close, and if so, we'll see if we can get that sorted out for you."
I did exactly that (created a test catalog) and I don't get the error. I am not clear on what does that mean. Could you help me understand it? What do I need to do to use my old catalog? Is it damaged? How can I fix it? Did I loose all the work that I did in my previous pictures?
If I go back to my original catalog, I still get the error.
Thank you in advanced for your assistance.
TonyTony,
Here's something you might try:
Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal -
Adobe Audition has encountered a problem and needs to close.
I have been using Audition 2.0 on this computer for quite some time and suddenly now when I open it, I get the cryptic error dialogue:
"Adobe Audition has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. For more information about this error, click here."
When I click for more information, it's something useless like:
AppName: audition.exe AppVer: 2.0.5306.2 ModName: unknown
ModVer: 0.0.0.0 Offset: 65726168
Nothing on my computer has changed. There are no viruses. I have not added any new audio plug-ins. I am completely up to date with all critical Windows XP SP3 updates and none have been downloaded and installed recently anyway.
I searched the knowledgebase and found a document that suggesting many things to try. I tried them all, including running the Windows hard disk "check disk" tool with options to fix file system errors and recover bad sectors. I also defragmented the hard drive. Lastly, I completely uninstalled Audition, then manually deleted any remaining files, including registry entries as suggested in another knowledgebase article.
I then re-installed Audition 2.0 and it did exactly the same thing! This it maddening. Now it gets even more interesting. I discovered that if I start up the
Adobe ExtendScript Toolkit that Adobe Audition installed also, then try to launch Audition from the toolkit, IT STARTS CORRECTLY! I can then close the toolkit and use it like normal. Weird work-around.
What the heck could possibly be going on? Anyone have any ideas? I've attached the error log file that is generated by the error but I doubt it will be of much help.
Thanks!
Steve in Chicagostevefoobar2: I may have found a solution for you.
I had the same thing happen to me today. I was using Audition 2 this morning without any problems. But this afternoon, it started giving me the exact same error with no apparent reason. Nothing on my system had changed.
So I uninstalled it and installed Audition 3 in its place. Audition 3 continued to have the same problem that Audition 2 had, so we can assume that this is not something that was changed between versions.
But my attention was brought to the fact that you and I are both running Windows XP SP3 fully up-to-date. So I thought I'd try seeing it from the angle of a problem with Windows instead of Audition, and see if I didn't get a better result -
First, I logged on to Windows as Administrator. This may or may not be required, but you'll probably want to do it just in case (you'll see what I mean later). At this point, Audition still crashed the same way when I opened it, so I moved on to my next troubleshooting strategy -
Instead of opening Audition directly, I right-clicked the Audition icon and selected "Run as..." This may seem odd since I was already logged in as Administrator, but it proved to be the solution in my case.
In the "Run As" diolog, there are two main options: run as current user, or run as another user.
Since I was already logged in as Administrator, I could safely select the first option (run as current user). But here's the catch: selecting the first option allowed me to UNcheck the box underneath that says "Protect my computer and data from unauthorized program activity" (see the attached picture)
Audition opened without any problems when I did this.
This makes me think that one of the Windows security features suddenly decided to block something that Audition was trying to do, crashing the program in the process. By turning off this security feature, the problem was solved. And I only had to do it once. Every time afterwards, Audition has opened without any problems when I simply open it from my desktop. Perhaps Windows now remembers not to block Audition in the future.
However, I have not restarted my computer yet, or logged off as Administrator. You may need to tweak this solution if you plan to do either of these things. You may end up having to "Run as" Audition every time you restart your computer or log off. You may even need to select the SECOND option, and run the program as Administrator with the appropriate password.
Anyway, this was the only post I could find on Adobe.com concerning this problem, so I thought I'd post my solution in case it helped someone else. -
I am trying to use Adobe Captivate 5 and I am receiving this message when trying to open the application,
"Adobe® Captivate® has encountered a problem and needs to close. We are sorry for the inconvenience."
Can you explain how this issue can be resolve!?Hi there,
On which operating system are you using Adobe Captivate?
Please recreate the preferences of Captivate, following is the location of Captivate Preferences:
Windows 7: C:\Users\[user name]\AppData (hidden folder)\Local\Adobe\Adobe Captivate 5 folder
Windows XP: C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 5 folder
Mac: /Users/[user name]/Library/Preferences/Adobe Captivate 5 folder
rename Captivate 5 to Captivate 5_old
and then try to launch Captivate 5
Thanks.
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