Audigy 2 ZS and inspire T7700 no 7.1 with mov

Hello. Maybe you can help me:
I was trying to watch Episode one (with Dolby sourround EX) with power DVD 6 an Windvd 6 plat but i'm having problems with my 8 channel output because when i start the THX optimizer, the sound that is supoused to be heard on my side speakers, comes from the rear speakers and the sound from channels 6 & 7 (Rear center) its also coming from those speakers. This Failure also happens with the Windvd Channel test: side speakers doesn't work and in power DVD 6, CLMEI II technology does not work with side speakers. The only way to get sound from my side speakers is with CMMS.
The tests for the THX console for audigy 2 complete succesfully altough it keeps me saying that my side speaker and sub aren't wired correctly (polarization test). The channel and noise testing goes ok besides that.
This problem is exclusi've to DVD watching beacause with EAX HD 3.0 or 4.0 games, i'm not having any problem.
is Dolby digital EX in episode really works with 7. configurations (region 4)?
How do i need to configure this players to work with the installed decoders?
Are my speaker set defecti've?
Can i buy some kind of monster cable to imrpove my sound?
It's that all right that the sound from 5. tracks (DD or DTS) is played from the front and rear speaker and not in the side ones?
Note:
The supoused wiring problems repeats itself even if i change the connector of the the side speakers with the rear ones (that are soppoused to work fine). That means (i think) this problem isn't caused by the speakers wiring (i think i made it ok) could it be that the 7. cable is deffecti've?
What to do? Please Help me
Creative Staff: where i can go to check this on Mexico city? is there any sopport center where i can go and get some help?
My config:
Audigy 2 ZS and Creative inspire 7. T7700

My guess is that your PowerDVD and WinDVD versions don't have ES support and you're using the programs to decode. This might be the case if you are configuring the programs for multiple speakers. If you are, try configuring them for SPDIF output, then make sure the soundcard is configured to decode AC3/DTS (it probably is). Does that help?
-Dave
[email protected]

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