Audigy 2 ZS: Channels wrong - hardware defe

I have my Audigy 2 ZS connected with my Surround-receiver (5.) via analog (3 cables: 2xchinch on 3,5 mm miniplug). The soundcard transfers four channels to lineout 2 and 3 (correct) but there is a big problem at lineout . The white cinch-end of lineout plays Subwoofer AND Center, while the red end doesnt transfer any channel at all.
I checked multiple cables already and it didnt help. The software should be also setted up correctly (5.).
So, can this be a hardware defect and I cant do anything? Or could a reinstall of the software maybe help?
Thanks already,greets,
Bator

has nobody an idea? =(
cu
Bator

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Description: SB Audigy 2 ZS Audio [9C00]
Hardware ID: PCI\VEN_02&DEV_0004&SUBSYS_200202&REV_04
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Audigy 2 ZS: Channels wrong - hardware defe

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