Audigy 2 ZS freezes / no so

I purchased a Audigy 2 ZS Platinum Pro more than?two years?ago and it was working fine till a couple of days back when suddenly I could hear no sound through the card. I know that there was no hardware problem because when I mute the "line " in the volume control, I can hear the hiss getting muted. But I cannot hear any other sound (wave, mp3, dvd, cd etc). I checked all applications and the control panel as well to see if playback has been muted, but no success. I tried to check if?my recording software could sense the music through "What you hear" input, but?it didn't pickup any sound even then.
Anyways, my system started freezing randomly after that, and upon investigation I found a DCOM database lock error (this seems to be a common error). So I decided to do a complete re-install. I formatted my hard disk and installed windows xp pro. Then I ran service pack 2. Then I tried to install the original drivers of Audigy 2. All creative applications got installed but when it started installing Windows drivers, the system froze. This happened multiple times. I went to the bios and made sure that onboard sound was?disabled,?tried setting "plug n play OS" to both "yes" and "no" etc., but?no success.
I downloaded the latest drivers and tried installing them, but again the system froze while installing the windows drivers. I don't know if this is a hardware problem or a system conflict because this is the first hardware I am installing after a fresh install of windows xp pro!?Can someone tell me what I'm supposed to do? I'm going to try removing the external panel and then try re-installing again, but that's about it. I'm running out of ideas. Please help me!

Hi wap-90,?problem solved.:smileyvery-happy:?. download winrar2. unrar the complete driverpackage to an empty folder3. go to device manager and install the driver manually4. if you were ask where to find the drivers search in the folder where the packages has been unpacked. Takes a bit time to install the drivers, but it works fine for me?Thats it, works with my 64bit Vista system.brSoundser

Similar Messages

  • Audigy 2 ZS Freezing problem..Help!!!

    hi guys,
    I just purchased Audigy 2 ZS. I have updated all the drivers (but not yet for the applications).
    My problem is every time I run the speaker calibration, speaker settings, or feature demo (EAX), the computer just freeze and the speakers have steady screeching sounds in the middle of the test. Even sometimes when I played musics, the computer will freeze and I need to cut off the power supply. It never happened before ( I used sound blaster li've!)
    Currently, Im using windows XP Proffesional.
    Anyone have the solution ?
    I really need the help since I must decide if this is the computer problem or defect. Thanks guys.
    anyways, I love the card. but...this problem

    mlist84,
    Can you give me a rundown of your system specifications. Is it a Prebuilt or a homebuilt system? One thing to always try first when you are having this problem is to move the card to another PCI slot. This will change the resources the card is using and occasionally solve the problem. Also you might try a cleansweep and reinstall. Instructions for that can be found here:
    http://us.creative.com/support/kb/ar...asp?l=2&sid=72
    Jeremy

  • Audigy 2 will not work with my PCI wireless card......causes freezing mouse ......HELP,!

    Hi All,
    I am just about beat with my Audigy2 Plat. card !!!!! .
    IT WORKS A TREAT ON IT'S OWN . but when I attatch my wireless PCI Card all hell breaks loose.
    My wireless card works great with a SoundBlaster Li've card,,,,,,,,,,,,,,,,,,,,,but not the Audigy 2.
    Device manager can't see any conflics.................... I have updated all drivers , but no luck.
    I have had "looking for ctgame.sys " messages ...................managed to find that file on the Installation Disk, but still it won't give me a break.....................just when you think you might be getting some where the mouse freezes and you have to reboot !!!!! What is it about the Audigy 2 ?
    I have a feeling it might be something to do with the Game Port ................... I don't wan't to play games !
    Please help.........
    Cheers
    Blackbob

    Blackbob wrote:
    Hi All,I am just about beat with my Audigy2 Plat. card !!!!! . IT WORKS A TREAT ON IT'S OWN . but when I attatch my wireless PCI Card all hell breaks loose.My wireless card works great with a SoundBlaster Li've card,,,,,,,,,,,,,,,,,,,,,but not the Audigy 2.Device manager can't see any conflics.................... I have updated all drivers , but no luck. I have had "looking for ctgame.sys " messages ...................managed to find that file on the Installation Disk, but still it won't give me a break.....................just when you think you might be getting some where the mouse freezes and you have to reboot !!!!! What is it about the Audigy 2 ?I have a feeling it might be something to do with the Game Port ................... I don't wan't to play games !Please help.........CheersBlackbob
    Just disable the gameport on "Device Manager" to see if it's the culprit.
    Have you also played with mouse settings (acceleration and saple rate)?
    .jtp

  • Temporarily freezing audigy 2 and firewire not working - sol

    hi,
    i had two problems with my audigy 2 using windows xp:
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    b) i experienced random and temporary freezes, not only while gaming but even when writing e-mails. everything would hang for a few seconds and then continue to work like if you write text it will appear after the hang.
    firewire: i used my audigy 2 in my old pc with windows me and win 2000 without any problems. neither with firewire nor with the eax4 driver patch. under win xp i could only transfer mp3s via usb and that is slow as hell as you can imagine. i first tried if transfers using the firewire port on my mobo worked but it didnt, same prob. i found a fix from microsoft that is not listed in windowsupdate at http://www.microsoft.com/downloads/d...DisplayLang=en (KB885222). that did not solve this issue but maybe you need that too so I mention it here. then i found some new drivers on the creative site. "oh you fool, why didnt you say earlier that you're using old drivers?" someone might say but these drivers dont work or more specifically, its setup routine sux. it quits with "an error occurred". wow cool... but it appears as it unpacks the driver to c:\program files\creative\jukebox3 or something (note, i have a zen and not a jb3...) so I uninstalled everything, rebooted and told the device manager manually to get the drivers from that location. now it works.
    freezes: it took me many, many hours to search the internet, but i found absolutely nothing. sure i'm using the latest drivers (yea they actually work), put the card in slot3 and stuff. then i found a post on this board that mentioned that this guy's audigy had a heat problem. it became too hot and hung. hmm. i have 2x 2cm fans sucking heat out of the box through the radiator of my water cooling so heat is actually mostly get rid of through water and whatever else produces heat (harddisc, video card ram etc) is cooled by some really strong air flow. so wth, this card has worked for almost 2 years in my old box. so i opened the case and saw that air circulation around the audigy was impossible as its sandwitched by two other cards. those parts that i was able to touch were not that hot but i dont know how hot the main chip became and i have no clue why a sound card can become too hot from playing an mp3... anyway, i have left my case open and since then i havent had any freezes. now i also know why the freezes suddenly appeared and not since after i setup my box 3 months ago: it was open until i had cut a hole for the radiator...
    oh yea, its good that my expensi've creative stuff works and that it was not creative's fault but that of a moron of a user. now honestly, how is an average user supposed to get their product working when the knowledge base is totally outdated and gives advice such as "update your bios, get the latest drivers and dont put your card into the microwave", when mods in this forum give advice like the knowledge base and the driver is not even installable? creative products are not bad at all, they're not cheap at all too. but the support page is absolutely not informati've and the knowledgebase does not give solutions to known issues. i was never ever able to find anything useful there and i'm really really not an average user but a very experienced one. not everyone wants to use a pre-installed dell box with el-cheapo components. i like to put my own high-end rig together and things must be pushed to the limit BUT still be absolutely rock solid. let me list my recent experience with creative products during the past 2 years:
    -) bought an inspire 6. surround system and even replaced my audigy with version 2 for it. but unfortunately the subwoofer had a problem. it randomly made a popping noise which was so loud that it pushed your adrenaline level to that of a base jumper. i then found out that the whole batch had some faulty component. at least i got a replacement within a week, so i thought "yea, great support".
    -) bought a jukebox zen, 20gb with firewire. it worked great for almost a year. then it died. when i switched it on, only the creative logo appeared, thats it. recovery mode was inaccessible too. it took me 2 months to convince the support lady to let me return this junk. first they sent me a new adapter because maybe it was damaged and the battery was low and therefore it didnt work anymore... then i was told, ok you can have a new one but we dont have firewire versions in stock anymore. you can have a usb one now or you wait until we get the firewire zen again. i said wtf, you produce this so why dont you have them in stock? and the usb version is sure not an equivalent to my firewire player. woot after 2 months i got a new mp3 player... had to rip 250 cds again (i really prefer having originals) and copy them to the player, but ok, i'm happy again. no, i'm not. this one doesnt work properly either. everytime i dont use the player for more than 24 hours i have to rebuild the database and scan the harddisc. that takes about 0 minutes for like 3000 songs!! grr... but i didnt want to argue with the tech support about that, i can li've with that. maybe i can flash to an older bios if i find one somewhere. from what i read somewhere it is caused by the zen going from hibernate into "off power" mode and then it forgets a few things.
    and now i had the two issues described above and had to find a solution myself because the support pages dont help at all. sure you can say i should have thought of a heat problem but all important components are watercooled (even the north bridge) and i had some good airflow in general, but not around the sound card. and who knows that the audigy is that sensiti've to heat and that a sound card even gets hot at all. i've never heard of sound card cooling... i'm not that disappointed about the quality of the hardware because it is ok imo, but with the horrible lack of quality of the support and the buggy driver installation. hey, you get free advice by your customers, think about that. they tell you by themselves what the problem is and what they think may cause it. sure many posts are just flames but you should take ppl here more seriously. and if other manufacturers are to blame then put a list together like: msi k8n neo2 platinum - in this case upgrade to bios .2 or in that case install this or turn on/off that.
    alright, i hope anyone can use this information. sorry for the length but i wanted to describe things as precisely as necessary. cheers from austria.
    (edit: a typo)Message Edited by Temujin666 on 0-05-2005 03:49 AM

    Hi folks,?Initially my audigy 2 nx was not working. But after installing the drivers for vista it started to work. But unfortunately, the other application from creative media source is not working. When I press EAX it says '[color="#000099">the application with the device not found'. But the sound card is working fine.[color="#000099">?[color="#000099">I have even mailed creative with the details. They have sent me a mail with the drivers and an application driver. I have installed the application driver too, but still no luck.[color="#000099">?[color="#000099">Kind regards,[color="#000099">Jwell[color="#000099">?

  • Audigy 2 platinum EX . Computer freeze probl

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    I have a simular problem. On the first boot of the day my system will freeze, could be 2sec in, or 2 hours. Once i restart it runds like a dream. Now confirmed it is soundcard drivers by process of elimination. What drivers did you install to get it working without the freezing?

  • SB Audigy SE (SB0570) / Win 8.1 64bit completely freezes on sound playback

    hi there,
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    I freshened up my pc and installed a clean win 8.1 os on a new harddrive.
    I tried installing the official SB24_PCDRV_LB_1_04_0090a.exe driver.
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    so, both the official and the unofficial drivers are not working.
    has any1 a clue?

    IRe: SB Audigy Series Support Pack 3.0 + DTS Encoder Switcher (08/28/2009).
    blunden wrote:
    EddieObscurant: 4. works fine for me in AC3. I use AC3filter though and it has it's own speaker settings. Perhaps that helps until the next release.
    daniel_k: I uploaded it to 4shared.com and MediaFire for you since I don't really like Rapidshare. I hope you don't mind.
    http://www.4shared.com/file/302793/e9678376/Audigy_SupportPack_3_0.html
    http://www.mediafire.com/download.php?rjmznqa2oy
    Sure I don't mind, thanks for helping, but I've?just uploaded an updated package, version 3..
    Fixes an issue that prevents Speaker Fill from working.
    There is also a hotfix in the main post, so those who have already installed Support Pack 3.0 don't need to reinstall.

  • RS480M2 and Audigy 2 freeze problem

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    Quote from: Junkie248 on 17-March-05, 11:15:47
    Is there somehow who is able to run an Audigy 2 on a RS480M2 board?
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    The install of all of the Audigy S/W was not clean.  I migrated my hard disk from my old PC and re-instaled WINXP over what was already there so this is not a ground up build (I'm kind of surprised that it works).
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  • Audigy 2 Freezes sys

    Since I reinstalled my entire system, I've been having problems with the front panel of my Audigy2 platinum card. While installing drivers, the whole system just freezed, so I tried formatting my HDD (2 times). Nothing happened. I remind you that the problem occured while I was installing audigy 2 drivers (I tried both new and old ones). Eventually, I disconnected the front panel and the problem dissapeared, but I DO WANT to use the front panel, after all, that's one of the reasons I paid 4 the freakin' card a lot more.
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    Suggestions.... ?

    How did you contact Customer Support? By e-mail or phone? If you're referring to not getting a customer-support-response on this forum I'll have to direct you to the red announcement that is at the top of every board. This is not a support forum.
    Regarding your problem, what kind of power supply is in your system? Did you try disconnecting your floppy (if you have one) and using that power connection to connect to the dri've?
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  • System Crashs / Freezes in Games with Audigy 2 ZS b

    Hello,
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    I tried any pci slots, no chance
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    Kingston HyperX 024MB
    Geforce 6600GT
    I follow the Tip with the System..from ACPI Uniprozessor to ACPI-PC and i disabled the Function in my Bios.
    No Chance...Freezes in every Games :?(
    Sry for my English i?m from germany ^^ but i hope anywhere can help me.

    I'm having the same problem. At first I thought it was only in 5. analog mode, but I just had a game crash when using 2. settings. In 5. I get the lockup immediately even when playing an mp3.
    windows xp pro
    dell dimension 8200
    2.0GH p4
    768MB ram
    s/b audigy 2 zs platinum
    I just did a full OS reinstall (I was overdue on it, and having this problem crop up only gave me another reason to get it done). I ran all the utilities off the driver disk that came with the card, and then used the creative auto-update feature to download all the latest drivers. Conflict with recent windows update, perhaps?
    Message Edited by Hal on 06-3-2005 09:52 PM

  • SB Audigy 4 causes system to freeze

    Hello,
    As the title suggests, I've got a problem with my Audigy 4. From time to time it will freeze my computer completely, often creating a sound loop or some wierd screeching noises. It mostly happens when playing certain games, but also sometimes in Windows or when watching video/TV. However it is not possible to predict if and when it will happen, as there are no signs of crashing before the actual freeze and it can happen after 5 minutes as well as after several hours.
    The same happened by the way with my previous (completely different) system, I just didn't realize that it was the soundcard that caused those crashes...
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    Thanks for the hint, I gave it a try.
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  • Audigy 2 ZS Platinum, EAX/Game Major Problems(Crackling, Pops, Freezing, Screeec

    ok, well, here is my story, ok, in about early august 2004, i purchased my Audigy 2ZS platinum, of cousre i was excited because i knew i was getting one of the best sound cards out there, it wasnt too long until i realized that there was a problem with my soundcard, i was playing Rainbow Six 3(one of the games that came with it), when out of nowhere, it froze with an anoying loud repeating high pitched screeching noise. at first i thought it was just a little first game streching thing that happened, but then it happened again, and again, then it happened in other games, i.e. Halo PC(mostly cuz i was playing that most of the time). i was so tired of it freezing that i just took it out and i decided to test it out with my brother's audigy 2, but again, it did the same thing, so i just sticked with my onboard audio. I went on some forums and i saw that the majority of people have fixed the problem by getting a new motherboard, so i saved up for a new one(i also did it cuz i wanted more pci and memory slots). once i got my new motherboard, i was again, excited to finally use my audigy, once everything was set, i thought it was fine, then it froze once, i updated to the latest dri'ves, didnt freeze again, but then it did, then 2 weeks later, the soundcard started acting funny, whenever i played halo pc, battlefield vietnam, and any other game that took advantage of EAX made these weird crackling and pops with i.e. explosions, environments, and bullets, and even on the main menu of BFV(battlefield vietnam). i tried switching pci slots, did the same thing, i've tried uninstalling, reinstalling, nothing did anything, then i thought maybe this problem was a windows problem, so i did a clean install, so far it works great, besides the fact that it does the same problems, besides freezing, but i do know that it is EAX because whenever i turn EAX off, it works fine and doesnt make any crackles what so ever...but who wants to play a game and not take full advantage of one of the best soundcards, right now, i just reinstalled and installed the soundcard again and it still proceeds to do the same problems, everything is up to date, vid card, sound card, except bios, but, i dont see why it would be the bios because it did the same thing with the old mobo, someone did say it might be a vid card driver, but i dont see y that would be concidering my brother has the latest ATI dri'ves(same with me) and his works fine, i sure hope this is a fix or something coming out to fix this problem because i've noticed that people have been having the same problems.
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    ATI Radeon 9600 SE
    60GB Hard Dri've
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    D-Link AirPlus ExtremeG Wireless Adapter
    Samsung CDR-RW
    please help me, because i've had this problem for almost 7-8 months, and right now i am really frustrated with this soundcard.

    My story goes much the same way...got an Audigy 2 ZS last summer and was nothing but pleased with it at first. A few months later I noticed static in some games, but ignored it for a while. Then Doom3 came along and static was very heavy whenever surround sound was enabled. No amount of IRQ switching, BIOS tweaking and driver reinstallation could resolve the problem. I continued to li've with it until I upgraded my 9600pro video card to a 6600GT, after which the static was prevalent in all games and random freezing started occurring, usually involving what has unfortunately become known as the "screech of death". The only solution to these problems was to bump the sound acceleration slider down two notches to 'basic directsound features', which is obviously less than optimal for a $20 sound card. Sorry, but as I try more and more things and I read more and more stories it is becaming clear to me that for whatever reason, this card simply will not work properly in some systems.

  • Please help me CREATIVE !!! Audigy 2 ZS causes hiccup/stutter/freeze during game p

    HI,
    During game play it would freeze (or stutter) for about sec and then back to normal and this happens about every -2 mins, if I take out the audigy sound card then the prob goes away
    It didn't used to do this or at least I wasn;t aware of until I ran a program called PCI Latency Tool 2.0 to test different settings of the PCI latency timer and all hell broke loose. Ive tried reloadingh the BIOS and reimaging the partition to the state where everything used to work but to no avail
    I look at the IRQ table in WIn XP and the AGP card & the Audigy are sharing the same IRQ but I guess this is normal for WIn XP
    I have no spyware running in the background, no USB game pad/controller plugged in, AGAIN the prob goes away when I take out the sound card
    I only have AGP and PCI slot, I have a mini motherboard
    My spec:
    P4 3. Ghz
    GB PC3500 Kingston
    Audigy 2 ZS
    NVIDIA 6600GT
    Maxtor SATA 60 GB
    Windows XP Pro with SP2
    DirectX 9.0c
    Latest Creative Driver
    Message Edited by webaccount on <SPAN class=date_text>0-5-2005 <SPAN class=time_text>04:43 AM
    Message Edited by webaccount on 0-5-2005 04:45 AM

    HI,
    During game play it would freeze (or stutter) for about sec and then back to normal and this happens about every -2 mins, if I take out the audigy sound card then the prob goes away
    It didn't used to do this or at least I wasn;t aware of until I ran a program called PCI Latency Tool 2.0 to test different settings of the PCI latency timer and all hell broke loose. Ive tried reloadingh the BIOS and reimaging the partition to the state where everything used to work but to no avail
    I look at the IRQ table in WIn XP and the AGP card & the Audigy are sharing the same IRQ but I guess this is normal for WIn XP
    I have no spyware running in the background, no USB game pad/controller plugged in, AGAIN the prob goes away when I take out the sound card
    I only have AGP and PCI slot, I have a mini motherboard
    My spec:
    P4 3. Ghz
    GB PC3500 Kingston
    Audigy 2 ZS
    NVIDIA 6600GT
    Maxtor SATA 60 GB
    Windows XP Pro with SP2
    DirectX 9.0c
    Latest Creative Driver
    Message Edited by webaccount on <SPAN class=date_text>0-5-2005 <SPAN class=time_text>04:43 AM
    Message Edited by webaccount on 0-5-2005 04:45 AM

  • AUDIGY 2 zs comp freezes at end of boot screen H

    I built this computer p23g motherboard, pentD 3.0. So I loaded my counterfit XP PRO and my video card didnt work. Radeon 9250 DVI/VGA. The audigy was in the machine and booted fine but I didnt hook speakers to it yet,as I needed this video card to work.Long story short I had to Buy XP PRO sp2. First thing the video card worked great but putting the Audigy2zs makes the computer freezeat the end of the boot screen. However I did get it to work by slipping the card in just after bootup but before windows loads (scary I know). Go to device manager and scan for hardware changes and it detects the audigy and can install software. Problem is I cant turn off my computer ever again, except to repeat the procces. on boared audio is off in bios. Did all sp2 and board and creative updates but it just seems its not being reconized as a pci card or something. I've contacted cust support at pc chips and they are no help. They act like there botherd to answer questions about products, Microsoft cant explain it and I havn't seen any forums that cover this. Can anyone help? .. MikeMessage Edited by custsupsucks on 04-7-2007:34 PM
    Message Edited by custsupsucks on 04-8-20072:47 PM
    Message Edited by custsupsucks on 04-8-20072:52 PM
    Message Edited by custsupsucks on 04-8-20072:53 PM

    OK. I contacted PC Chips because an bios update didnt work, They say its not the bios? and they thought one thing could be the power supply. So I disconnected my extra hard dri've and cd roms and the same result.At least the person I got this time wasn't in a hurry to get off the phone. I have tried the Audigy in my other computer and it works.My machine (new one) booted up with the card in, as sometimes it will do,scan hardware for changes and it see's it. I am using the card right now and it works great,so I dont think its the card. I just cant reboot or on the bootup screen stops at NVRAM UPDATE : OK...... pc chips doesn't seem to be any help. I tested all pci slots and they work so they think its not their problem. If the card works (plays music in all channels) I dont understand why it freezes on bootup. Can the card be bad in any way if it is able to function like it is? Can it be bad and work in one computer and not another?Mike P.S. I also tried the msconfig, booting up with minimal startup items and its the same.Message Edited by custsupsucks on 04-8-20072:50 PM
    Message Edited by custsupsucks on 04-8-20070:22 PM

  • Audigy LS freezing prob

    While I am playing Half Life 2, my game always freezes up with a looping sound. I know for fact that it is the sound card because when I turned off my sound card in the game, the game ran flawlessly. How can I fix this problem so I can play the game and have sound without it freezing up?

    I never have had a freezing problem when i played half life 2 with my Audigy LS and that was when i had my old AMD Athlon XP 700+ w/ my Asus A7n266vm motherboard and a Radeon 9200. I don't think drivers are at fault.

  • Soundblaster Audigy 2 ZS Platinum Pro Freezing Prob

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    I use usb for a USB internet connection and the other for a plug and play USB Midi controller. Could this be interfering?
    My computer specs are.
    Windows XP Pro
    2.0GHZ athlon XP
    768 MB ram
    60 gig HDD
    64 MB graphics card
    I did not have this problem before and has suddenly started happening. I hgave tried reinstalling software etc but the problem still occurs.
    Please Help
    Many Thanks

    Thanks for this answere, but it is the wrong one, i need this one:
    http://www.picupload.net/t-bfdbe8aca930c09d294905088c6c26df.jpgMessage Edited by BigDL on -24-200709:43 AM

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