Audigy 2 ZS Gamer software will not uninstall or reinstall HE

This is my last resort before having to completely restore my pc.
I was playing a game and went to turn on a song it was working find
and something happened the sound became muffled and some wouldnt work at all
i tried a full cleansweep of the card but when i tried to uninstall mediasource it says
"could not find file specified" add/remove programs wont work it says
"an installation support file could not be installed"
I have reinstalled it several times , new drivers and so on and have came up with nothing.
it still says the same things and most of the software doestnt even load
Can anyone tell me how to make this reinstall without having to restore my whole computer?
any help at all i will be extremely greatful

go here
http://www.drivercleaner.net/
and download driver cleaner pro (the download is at the bottom of the page so scroll down.
Run driver cleaner pro, select Creative Audio and clean out the creative drivers with that
Then re-install your driver software, also make sure you get the latest updates from the downloads section
hopefuly that works.

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