Audigy 2 ZS Install Probl

Hello,
I recently upgraded to an Audigy 2 zs. I am having some problems installing the card.
Main problem is when I try to install the drivers from the cd. It gives me an error saying the card was not detected. Odd I thought. I went to the soundblaster site and did the auto detect devices to update drivers and it detetected it as an Audigy 2zs. I downloaded the drivers and installed and it worked for a day or two and then it stopped working. I unistalled drivers made sure onboard was disabled even moved to a different pci slot and same thing when I try to install from disk it doesnt detect it and your website does. What am I doing wrong? Any thoughts please help me.

My Audigy 2 ZS works fine with original drivers found on the installation CD but when I try to install driver 2.03.0004 (latest on autoupdate) I see installation failure and system totally hangs after reboot (unable to complete reboot). This happens with both 32 and 64 bit version of driver 2.03.0004 (installed on 32 and 64 bit Windows correspondingly). Since my original CD has no 64-bit driver at all I am not able to boot my 64bit system or just able to boot it with no sound support. Earlier versions of 64-bit driver worked just fine but they seem to be not available for autoupdate anymore Unfortunatelly, recently I reinstalled 64-bit Windows so I cannot roll back to any previous driver This is so bad I am getting really nervious on that

Similar Messages

Audigy 2 ZS Install proble

hi
had a few problems installing new drivers so i removed them and used the orignal install disk that came with the card when brought new but now when i try to set the card up with EAX it says "the audio device supported by this application is not detected. The application will now exit"
if i try to use THXConsole it says " THX setup console cannot execute!Audio driver is incompatible"
please please does anyone know how i can fix this?

Hi,
Check the Device Manager, under Sound Video and Game make sure the Audigy is listed there without any errors. Also check for any entries such as "MS Audio Kernel MIxer", "Wave Device for Voice Modem" or anything related to your onboard audio card (if you have one). Disable these entries if found. You'll have a few entries for Legacy Video/Audio and A/V Codecs which you can ignore as well as Media Control Devices.
Once done re-attempt the install.
Hope this hel
ps.
John

Sound blaster Audigy LS install probl

HI, I just bought a sound blaster Audigy LS, and after installing the card Windows finds the new hardware,but when I put in INSTALLATION CD I get "setup could not detect any sound blaster audio card on your system" I`ve disabled all onboard sound and old drivers,and tried ALL pci slots now as well. Im very sure the card is fitted correctly, the model no is: SB030. any advice would be very helpful. Thanks alot ` WILLEEEE `

All,
In order to give any helpful suggestions to these kinds of problems we will need a couple of extra bits of information:
) Steps already taken to resolve problem
2) System Specs including processor and chipset
3) Model Number of the sound card
4) Operating system and service pack
Willeeee provided most of this, however he has also done all of the steps I would suggest without knowing #2 and #4. In all of these cases it is worth trying to install the latest drivers from our website. I know that the original Audigy can be installed using only the drivers found on the webpage and I would suggest trying that first. Also make sure that you have tried different PCI slots in your system.
Jeremy

Audigy Gamer re install prob

I am trying to re install my Audigy Gamer sound card and when I attempt this with the original install disk I get a error message saying that "Setup could not detect any sound blaster audigy on your system. Please ensure that your sound blaster hardware is properly installed before running this setup program. Setup will exit now". When I look in the device manager I can see that Windows has a "Creative Audigy Audio Processor (WDM)" listed.
How is it possible that Windows sees Audigy hardware and yet Audigy's own install software doesn't? Also how can I get this thing properly installed ? I've un installed it several times and physically removed the card already and after 3 hours of this fun stuff I am right back where I started.
Thanks for any help

Hi. I've got the same problem after reinstalling windows and installing sp2. I keep getting the same error messages. few times on reinstall of old drivers from the cd it actualy went frough with installation and there actualy was sound at windows shut down. but on starup nothing again. tried reinstalling few times. tried installing new updated drivers, but thouse would not install at all! tried changing pci slots, nothing.. and it seems that creatives techs or c.s. reps have no interest in looking in forum nor they have any idea what the problem is with this issue . I suspect it has to do with sp2 update. may be direct x issue. but can't roll back to previuse version of direct x without reinstalling the sp2. any one has any idea how to fix this sound card issue?

Audigy 2 OEM installation probl

Hi all,
Basically im here to moan and complain :P
Bought audigy 2 card from overlcockers.co.uk
installed into machine, machine recognised new audio control card, cant wait i think to myself whilst i enjoy 24 bit sound rather than crappy realtek 97 on board audio i using.
Now to get drivers, go to soundblaster.com click on auto update web finds i have the audigy 2 card installed and recomends the right set of drivers.
go to install them and get error message saying "Setup can not find the required set of components, etc etc", hmmmm i thought to myself.
Basically i've spent 2 days and roughly 0 hours trying to install drivers all to no succes for this card. Before any of you say try this try that, i have tried EVERYTHING.
Changed PCI slots, tried different drivers, reformated PC, etc etc. Everything some one has mentioned on a forum i have tried.
So i emailed creative, "Sorry sir, but you can not get this working without the original installtion CD, we have no working drivers for this card on the website, only updates"
Great, whats the friggin point of selling an OEM with no CD when you need the CD to get it working?
Im friggin pissed, if anyone can send me an iso of the cd (which i have found on the net but it downloads at 0k a second and its 566 meg big) can you email me at [email][email protected]][email protected][/url]
All the forums i've read about this loads of people have had the same problem, its something to do with OEM hardware not having a hardware identifier on it and therefore the web drivers wont recognise the card is installed.
This thread may get deleted im sure by someone at creative for me swearing in it, but seriously im so unhappy with creative and the audigy 2 oem card i have that i've just got to the point where i dont care,
VERY UNHAPPY CUSTOMER, i will be really happy if some one at creative does something for me so i can get the soundcard working.

Thanks guys for responding to my post,
Ive tried everything that you have mentioned and still have no success, the kx drivers dont seem to have the audigy 2 oem driver (which is the sb0400) and when i try to install the generic driver my machine crashed and reboots with a "windows has recovered from a serious error" message.
The guide of how to properly install the soundblaster drivers i've already tried to no avail just to find the same "Setup did not find the required set of hardware on your machine" error message.
Im now sitting in my mates bedroom with my PC set up (having a LAN :P), and tried his audigy oem installation CD and still i get the same error message (just to remind you i have the audigy 2 OEM card, hey it was worth a try)
Im now at the point where i cant get my hands on an audigy 2 OEM CD as the helpdesk from soundblaster has refered me to my "vendor" and its now the weekened and they arent open till monday.
To say im furious is a bit of an understatement as i now have to use my realtek 97 onboard sound and has ruined my LAN party.
Im now contemplating purchasing a retail card from PC World and putting the OEM card back in the box and taking it back to PCWorld for a refund LOL.
My advice, dont purchase an OEM card PERIOD.

Audigy Platnium EX re-install probl

Hello everyone,
I'm having major problems reinstalling my drivers and creative programs for my Sound Blaster Audigy Platnium EX card. My system dri've had problems and I had to restore from a backup. Everything else but the sound card is working BETTER than before the crash.
Here's my system info:
Windows XP Pro SP, completely up to date
MSI motherboard
Intel Pentium 4 3.2 GHz HT on
4GB RAM
ATI X850 AGP Graphics Card
Raid on MB used for (2) RAID 0 stripes of SATA dri'ves.
Audigy Platnium Card#?? SB0090
External Break Out Box#? SB00B
I?do a cleansweep following this article:
Solution ID # 72
How to un-install Sound Blaster drivers and applications?
Then I run DriverCleanerPro and CCleaner. Then I install from the original CD-ROM from a services disabled startup. I keep running into these errors both on install and when I try to cleanup for another attempt:
?You have previously uninstalled drivers without rebooting. Please reboot now and try again.
or
?You have previously installed drivers without rebooting. Please reboot now and try again.
The IRQs are sharing with minimal devices. They are actually much better set know than before when it was working. I've tried the card in many locations. It used to work fine. The hardware device manager shows no conflicts.
Sometimes the drivers do in fact install and the device manager reports that the card is functioning fine but the creative programs don't find the card and report that it is missing or not functioning?
Other times the drivers fail to install reporting that they were previously installed without a reboot.
Is there a secret order to installing successfully?
such-as
-cleanup
2-install from original CD
3-autoupdate drivers and programs
I've been at it 2 days now with no luck. Any ideas would be very welcome...
Thanks much,
-mikey

I have a simular problem. On the first boot of the day my system will freeze, could be 2sec in, or 2 hours. Once i restart it runds like a dream. Now confirmed it is soundcard drivers by process of elimination. What drivers did you install to get it working without the freezing?

SB Audigy 2 ZS Notebook driver install probl

Hello there i just bought a new notebook edition SB Audigy 2 ZS card and im having alot of trouble installing the driver and ap
ps.
When using either the cd it came with or the updated driver install from creative.com about half way through the install my computer crashes. My computer detects the sound card. Ive also tried using the driver update feature and when it starts about 3/4 the way installing from the cd it stops and asks for the directory to the file ha20x2k.sys to continue. Well i've searched the entire cd and only found one file that resembles it and its labeled ha0k2k.sys I dunno what the deal is with that. Im using an Averatec 3300 series notebook running Windows XP pro SP2. Ive searched up and down for some kind of information that can help me but nothing so if anyone has some input that might be of some help it would be greatly appreciated

Hello?

Creative Audigy 2 ZS Notebook install probl

Lets start off with the system owned:
Acer Aspire 9920G, Windows Vista Home Premium x86 32bit, Intel Core 2 Duo processor T7500 (2.2GHz/FSB: 800MHz/4MB L2 cache), 4GB DDR II RAM (2x 2GB), 2x 250GB (5400rpm S-ATA), NVIDIA GeForce 8600M-GT 280MB TC.
With a realtek onboard HD soundcard.
Now here's the problem:
I purchased the Creative Audigy 2 ZS Notebook last monday, went home and read the instructions.
I made sure to disable and uninstall the onboard card before hand and then pushed the card into the PCMCIA slot and press cancel on the automatic driver search vista gives me, afterwards starting the installation of the vista drivers that i downloaded seeing a small sticker on the box notified me that the installation cd would only work on XP.
Mind you, this is on a clean install, i reinstalled the whole system in the weekend and made a full backup that can be put back in less then 40 minutes in case something would go wrong.
Anyway, next thing i know after starting the install the system freezes entirely at the point where the installation says: "Updating windows drivers".
Hard reboot is the following action ofcourse, system freezes up and refuses to boot only giving me all the nifty blue lights and a black screen.
I pull out the zs notebook and reboot, works fine, however the second i push in the zs notebook the whole system freezes and i have to pull the plug yet again to force it to reboot.
Only action left is putting the backup back and everything works fine again and now i can actually push in the zs notebook card again without the system crashing.
I have tried multiple things after that reinstall so far with multiple results:
- Installing the drivers listed for vista in the drivers section: install freezes, have to reset by cutting the power, but i can reboot with the card still in the laptop, however its not installed at all nor are any programs installed.
- Installing with daniel's drivers: install freezes, cut power to reset and laptop refuses to boot with the zs notebook card in the slot and when in windows the card is pushed in the laptop freezes up yet again.
- Installing either of both drivers in safe mode results in a normal correct install: no freezing or crashing however the second i boot up in normal mode the laptop freezes before loading windows and the power has to be cut yet again.
So far every time this is fixed by using the recovery backup i made to have everything to normal again.
Probable cause that i was able to find:
If i install in safe mode the onboard sound card doesnt get loaded at all, then the installation of the zs notebook runs correctly.
However, in normal mode even if i disable and uninstall the drivers for the onboard card when the install runs it triesto install both the "Creative Audigy Audio Processor (WDM)" drivers for the audigy zs notebook, but it also tries to reinstall the realtek onboard, and i have no clue how to get rid of that since there is no option to disable the onboard soundcard through the bios at all.
Either way, the only time the laptop actually freezes is when the "Creative Audigy Audio Processor (WDM)" gets installed.
If that process doesnt manage to install itself the system doesnt crash, but doesnt see the ZS notebook card either.
Any ideas of random throughts that might help me solve this problem
Also, sorry for the long post, but i tried to make everything as complete and detailed as possible because i really want this fixed seeing i own both an older 5. creative sound set and a logitech z5500 with THX and would like to be able to run both on my laptop when i am at home.
Either way if i end up not being able to fix this i might end up swapping in the audigy 2 zs notebook for the x-fi xtreme audio notebook, problem there is though that it does not have THX and that i'll aslo have to seperatly buy the docking cable.
With regards,
Natharneal.
Message Edited by Natharneal on 05-23-2008 07:35 PM

Thank you for the reply split0,
as for the informati've post, thank you for the compliment, i tend to not open a thread at all unless i have spent enough time on the problem and searched around enough for solutions, and after that i only post if it has enough info regarding everything in inside the thread.
In regard to the known incompatibility list, unfortunatly this is one of the things i checked beforehand already.
The PCMCIA adapter in my laptop is a Texas Instruments PCI-8x2/7x2/6x2 CardBus-controller.
Which is one of the most common controllers and should normally not cause any troubles at all, also in another thread on this forum i found a differant driver for it, i even tried that with no result sadly.
At the moment personally i am thinking the whole problem lies within not being able to uninstall the onboard sound card to full extent somehow, and while i posted here i also have all this info in a direct message sent to creative, and even acer for that matter.
In hopes of some kind of solution for this so i can keep my hopes up for not having to return the card itself.
What bugs me is that there is option at all to disable the onboard sound through the bios.
Because right now whenever i install the ZS notebook card it checks hardware for the onboard first installing it again, then setting priority for the zs notebook.
This is what seems to result in the crashes through a conflict in drivers in my idea, but thats just a hunch which i cant do anything about currently in regard to testing unless someone has an idea for me to try.
Message Edited by Natharneal on 05-23-2008 0:54 PM

Soundblaster Audigy 4 instalation probl

I have trouble with instaling entertainment center, when i instal drivers from original cd it stops after 50% and doesn't respond i think it stops when it instal entertainment center. Every time when i do it its the same. Where in internet can i find entertainment center instalation files or what i should do to avoid it in the future?

You definately don't need the CD. Here's what I did:
Uninstall old SoundBlaster stuff. Everything, anywhere I could find it.</LI>
Do complete install (without IR-receiver installed).</LI>
Wait 2 days (I never thought I'd use the IR-receiver).</LI>
Install IR-receiver - I don't remember if I had to "cancel" anything, but I do remember that whatever driver was needed was installed when I did the complete Audigy 4 install 2 days prior. Upon prompt, I rebooted.</LI>
In my case, I moved the IR-receiver to another port (on back, instead of on front of the PC). Again, it auto-detected. Again, it prompted me to reboot.</LI>
Personally, I'd try 00% of the above, except substitute "reboot" for "Wait 2 days". A lot of messages suggest install of the Audigy can be fussy. In your case, you may care to double-check for any USB drivers (Control Panel, System, Hardware, Device Manager) you don't need.

Audigy 2 install probl

Hello,
I have windows XP and an audigy 2.
When i run the autosoftware update on the websites it suggest this driver:
SBA2_PCWDRV_LB__84_55-R
But when i try to install thios driver it tells me that i can't install it because i dont have an audigy 2 installed.
Before i ran the web setup i installed the soundcard with the cd that came with the card.
Bas

Hello,
I have windows XP and an audigy 2.
When i run the autosoftware update on the websites it suggest this driver:
SBA2_PCWDRV_LB__84_55-R
But when i try to install thios driver it tells me that i can't install it because i dont have an audigy 2 installed.
Before i ran the web setup i installed the soundcard with the cd that came with the card.
Bas

Vista 5242 audigy 4 wont install drivers

I have windows vista build 5342 on my desktop which currently has an internal pci audigy 4 card...i installed the "SBAX_PCDVTBETA_US_2_08_0002" driver creative has put out for such audio cards. After i installed, i restarted, and still no audio card installed!! is there something im missing? PLEASE HELP!!!

I've just spent the last 3 days trying to get some kind of sound out of my SB live 24 on build 5384. Nothing! I've tried every conceivable combination of drivers (including the old '05 vista drivers) and still nothing. Now Vista is in an endless loop of booting and "installing device drivers" until it finds nothing and gives up until next boot. Infuriating. Part of the beta process is to see what works and doesn't work on Vista. Well, we know SB's don't work.

Audigy 2 Platinum sync probl

Hello. I have had an Audigy 2 Platinum for over a year now and use it as a decoder for our pioneer stand alone dvd player.Speakers are Megaworks 550. The problem is the audio lags behind the video after an hour or so into the movie. The souncard is in its own irq 8 with no conflicts. The latest drivers and software are installed and the same with xp pro service pack 4.Any idea how to resolve this for the only fix now is to stop and restart the player or toggle between spdif ac3 decode and default i audio hq. Im getting fed up with this and will just get a regular reciever and speakers if it cannot be resolved . Thanks in advance.
Bug

I came here looking for this exact problem. However mine is NEVER in sync when I use the SPDIF mode. As soon as I turn it to normal stereo it works fine. In a related issue, the sound playback of any DVD is about half of everything else on my system. I have to turn up the volume to about 80% to hear a DVD at a listenable level whereas normal volume for me is at 40%.
My stats are as follows: P4 3.2c, Abit IC7-G, 2GB DDR PC3200, Audigy 2 ZS Platinum, BFG 6800GT OC, XP Home SP2, and the Nvidia DVD Decoder. Everything is running the latest drivers. The volume problem has been happening ever since I purchased this ZS. I never had the problem with my older Audigy 2. The SPDIF issue is new to me since I have only recently been using it. Any ideas?
Message Edited by aqualite75 on 2-3-2004 2:5 AM

Audigy 4 external hub probl

Hi, my audigy 4 pro external hub has stopped working completely. The power light doesn't turn on. I have reinstalled the drivers several times, and I get an error message, something about an NT failed or invalid handler I think? Will the external hub power light come on as soon as the computer turns on, or after windows loads? That way I can determine whether it's a hardware or software problem. Also, there is no power plug anywhere on the I/O hub, so it is powered by the audigy 4 card correct? I found a creative power cord next to the hub, but I think it's for an old MP3 player that has long since died; I can't find anywhere to plug it into anyway. Please help?Thanks,-UnSaniTiZ

Well having spoken to Technical support for about an hour, they told me it could because my onboard sound card hadnt been disabled. Well I've disabled that and uninstalled its drivers. Then I did a clean install of the audigy4. Still the same problem. For some reason, the headphone volume slider in the surround mixer is greyed out and the isnt any headphone tab in the Audio console. Having been told that this is Creatives best product and "it cant have anything wrong with it", I am beggining to wonder just what is going on? I've completly disabled my old onboard sound, done a clean install and still the headphones/volume/remote etc arent working. Is there anything else I can try?

Audigy 4 Pro Hub probl

Hi
I have just got an Audigy 4 pro. Everything seems to be working fine except parts of the hub. At the moment the Remote Control, volume, headphones and cmss etc dont seem to be working. But the other posrts like the Firewire, optical, and spidf etc are all working.
So is this a problem with the hub or have I done something wrong?
Thanks

Well having spoken to Technical support for about an hour, they told me it could because my onboard sound card hadnt been disabled. Well I've disabled that and uninstalled its drivers. Then I did a clean install of the audigy4. Still the same problem. For some reason, the headphone volume slider in the surround mixer is greyed out and the isnt any headphone tab in the Audio console. Having been told that this is Creatives best product and "it cant have anything wrong with it", I am beggining to wonder just what is going on? I've completly disabled my old onboard sound, done a clean install and still the headphones/volume/remote etc arent working. Is there anything else I can try?

Audigy 2 Value Install on Vista... Is it POSSIB

Ok, the Vista drivers that are supposedly for this card, do not detect it. The ONLY way I was able to install drivers for this on Vista was to use the original CD that came with the card. I had to use the XP drivers... OK, fine and dandy. Now, I'm stuck without any software for the card, because the ones on the CD won't work with Vista, and the Vista download will not install either for whatever reason. What gives with this card?

Make sure you download updates for "Audigy 2 Value", not "Audigy 2"; also you will probably need the original installation CD since they're updates.

Audigy 2 ZS Install Probl

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