Audigy 2 ZS Notebook Iss

Hello, I recently purchased a Dell XPS Gen 2 system and with it I received my Audigy 2 ZS Notebook card. Upon arrival I opened up the package and installed the card and all the accompanying software and when I started up a game (Battlefield 2 to be exact) I found out that I had no sound. Figuring that it was a dilemma with my sound I turned up the volume to no avail, worked around in the BF2 options with no luck, and then headed to your website.
I have run the card's diagnostic program and I tell the system that it was a 2/2. speaker setting but when running the diagnostic I hear no sound during the speaker test. I went to control panel > Sounds and Audio Devices and set my speakers to a laptop stereo system rather then a desktop stereos system but I still lack sound. Also, I've repeatedly tried removing and putting the card back in yet I lack sound. Know that the default sound card is currently this one and I still have these issues. Please help!

Try this. What i suspect the problem to be is the failure of the "CTAPR.exe" application to start at the same time as the other startup applications.
To rectify this problem, create a shortcut to the below path on your desktop:
"C:\Program Files\Creative\Sound Blaster Audigy 2\Feature Mode Utility\CTAPR.exe"
and then move it into the "startup" folder of your start menu. You may well need to first of all try opening the application manually from the shortcut, and enabling "advanced features mode". You will also be given the opportunity to test the notebook speakers.
Obviously this is only guesswork on my part: if this is to no avail, my apologies for wasting your time!

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