Audigy 2 ZS Platinum Incompatibility with Norton Anti-Virus Prog

After successfully installing the hardware and software for Audigy 2 ZS Platinum, my Norton Anti-Virus Program quite working (it is part of 2004 System Works). I tried all suggested fixes recommended in the Norton Knowledge Base for this problem but nothing works. There is nothing in the Audigy 2 literature or on the box that says Audigy 2 ZS Platinum is not compatible with Norton but obviously Norton knows there is an issue. What can I do to fix this problem.

JohnZS wrote:
Hi all.
Normally I tend to help, but this time the tables have turned and I am looking for help.
My lovely Audigy 2 ZS Platinum PRO sound card was working lovley, no hickups or problems until I upgraded my monitor yesterday.
I have upgraded to a lovely CTX Triniton USB CRT monitor (to replace my old generic 7" monitor).
For some unknown reason EAX console nolonger works. It crashes with an error report.
"AppName: eax.exe AppVer: 2..8.0 ModName: unknown ModVer: 0.0.0.0 Offset: 0082ce85"
Surround Mixer no longer works either, in fact NONE of the Creative applications work, however the card works in games and music applications.
I am completely at my wits end. I uninstalled ALL of the drivers/applications and deleted the Creative directory. I am using the stock drivers and applications off the CD, but even THEY do NOT work!!!
HELP!!!
I reverted back to my old generic 7" monitor, but the problems still persisted!!
What is going on?
I did a full virus and spyware scan and that found NOTHING!!
Any help and advice would be appreciated.
PS I cannot reformat because I am using a RAID0 array which has important data on it.
Thanks
CTX Triniton USB CRT --> does USB mean, there are USB hub/controller(s) 'onboard' --> how many USB controllers more can be seen on device manager? Some of these may share IRQ with Audigy or its 'add-ons'.
Try to disable all those new USB controllers 'comes with monitor' or turn them OFF (from monitor panel) if it's possible. You can then later apply them easily.
<i>Also, did you install some software bundled with monitor. Thse may have changed some files to newer or older versions. Try re-installing SP2/directX/patches for OS.</i>
.jtpMessage Edited by jutapa on 09-08-2005 :23 PM

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Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
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Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
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Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
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