Audigy 2 ZS Platinum Pro not recognised by Vista 32 b

Hi
I cannot get my new computer to recognise my Creative Audigy 2 ZS Platinum Pro Sound Card. Have tried a new mobo, interchanged video cards, HD's, ram, and just about everything else that could ever possibly be incompatible with hte sound card. Have even tried different power supplies. I have all latest drivers installed and have disabled the onboard sound card in the bios.I've had the card for over a year now and it used to work well in my old computer running XP.
Can anyone help
Thanks.
My system: Asus P5K Premium/Wifi, EVGA 8800GTX, Corsair 2GB DDR2 800, Creative Audigy 2 ZS Platinum Pro, 50GB WD Raptor HD + 250GB Seagate, 620w Corsair power supply, Vista Home Premium 32 bit.

Sound card recognition issues are usually related to software/driver conflicts. I had an Audigy2 that thought it was an Audigy once! I'm confident that a FULL remove of Creative files will solve your issue. It did for me anyway.We've made a list of all the problem Creative files & entries that need to be removed here.http://nomoregoatsoup.wordpress.com/...tall-problems/ After that, your drivers will install properly.Hope this helps

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Audigy 2 ZS Platinum Pro Not Working ! External Hub Has No Lights

In the device manager it shows 'multimedia audio controller' with a yellow '?' and '!' through it and when you click properties it says 'driver not installed'. I just installed the new driver pack w/ audio console from the creative site!!! What's going on?! I have no sound and no lights on my external hub! A little frustrating... any help would be appreicated. Thanks
The sound card itself seems to be working and songs can be played however the external hub has no lights and seems non-functional. I've tried it in several different pci slots. Is the hub supposed to light up upon bootup or do you have to turn it on with the remote? I think the remote battery may be dead but there should be some kind of lights on the hub unit once the pc is booted... Both AD.Link Cables are connected so this thing should be working..
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Thank you for your help. It seems as if there is no power whatsoever, although the ad.link cables & 2 are both hooked up. Perhaps faulty cables or hub? Is there anything else that needs to be hooked up?Both were factory fresh before installation... I am unable to fix the driver issue using normal methods. I have tried re-installing the driver package from creative several times..

Audigy 2 ZS Platinum Pro - Not reading line 1 or any external input po

I had my soundcard installed, but then I had to reformat a few weeks later. After I reformated, everything worked fine, I can listen to my music through the same speakers, I can use Creative Player and all that good stuff...but when I open the surround mixer, where "Line " used to be, now there's "Auxiliary" and "CD Digital" and I have no way to control the inputs. I'm trying to plug my guitar into "line one" and I'm not getting anything. Help please?

Forgot to mention - I use Windows XP Professional.

Audigy 2 ZS Platinum Pro Not Working

In the device manager it shows 'multimedia audio contreoller' with a yellow '?' and '!' through it and when you click properties it says 'drivers not installed'. I just installed the new driver pack w/ audio console from the creative site!!! What's going on?! I have no sound and no lights on my external hub! A little frustrating... any help would be appreicated. Thanks

Update :: The sound card itself seems to be working and songs can be played however the external hub has no lights and seems non-functional. I've tried it in several different pci slots. Is the hub supposed to light up on it's on upon bootup or do you have to turn it on with the remote? I think the remote battery may be dead but there should be some kind of lights on the unit once the pc is booted... one would think...

Audigy 2 ZS Platinum Pro and Inspire T7700 does not recognize Mic on Audio Control

Hi folks,
I decided to hook up my headphone and mic sets to the Audio Control Pod for the first time recently to chat online. I'm not sure if I ever tried this when I bought the Inspire T7700 speaker system, but I cannot seem to get any voice to come through in Windows' Sound Recorder (the headphones work fine). I'm hoping that someone here can help...otherwise, I suppose I'll have to find an alternate solution than using my soundcard system.
Here are some specs:
OS: Windows XP SP2 and all current updates
Soundcard: Audigy 2 ZS Platinum Pro
Speakers: Inspire T7700 with Audio Control Pod (contains the headphone and mic jack)
Here's what I have tried:
. Updated drivers to: SBAX_WBUP2_LB_2_09_006.exe
2. Tested headsets and mics out on another one of my computers with a SoundBlaster Li've. They work fine.
3. Set each audio source with full volume in the Recording Control window as the source while recording in Windows' Sound Recorder (I know some of these aren't right, but I tried them all nonetheless):
- MIDI Synth
- Line-In 3
- Line-In /Mic (this should be the one, I think)
- S/PDIF-In
- Auxiliary (this might be the one for the Audio Control Pod)
- "What U Hear"
- Line-In 2
- CD Digital
- Wave
4. Installed the Creative software from the official CD to manage the audio and speaker settings. Retested the same as item 3 above within this software. Same results.
5. Disconnected the external I/O hub (since I am connecting to the Audio Control Pod, which connects to the speaker system and then my sound card). Interestingly, the Line-In /Mic input disappeared. All that I saw for an input (I believe) was Auxiliary. I tried even that as noted in item 3, but nothing.
Has anyone had any luck in getting a mic from a headphone set to work with the Audio Control Pod for the Inspire T7700 speaker system along with the Audigy 2 ZS Platinum Pro?
Thanks in advance for the help!

Read the FAQ on top of the soundcard forum concerning SPDIF and digital out. The reason is very easy to find out if you read that. In short: the digital out can only send out a PCM stereo signal (which is why you only get FL/FR sound) and an encoded AC-3 signal.

Audigy 2 ZS Platinum Pro Front Panel not functio

Okay, so I recently bought a new motherboard, processor and ram.
Upon installing all components, everything works just fine.
Except my Audigy 2 zs plat pro front panel.
The power light is on, but it won't recognize ANYTHING plugged in to it.
It worked just fine on my old set up, so I'm not sure what's going on.
Here's my current set up;
Asus A8n SLI Nforce4 socket 939 mobo
AMD 64 3800+ cpu
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BFG GeForce 7800 GT graphics card
Audigy 2 ZS Platinum Pro (with completely updated drivers, btw)
The mobo DOES have onboard sound, so I don't know if that would be conflicting with anything, but I can't find any problems anywhere.
Power is hooked up correctly, and all wires are, too.
Blah! Any suggestions?Message Edited by iherbie on 2-28-2005 :4 PM

iherbie,
I don't have a platinum pro, just a plain Audigy 2 ZS. So I can only offer some general troubleshooting ideas. First, check for IRQ conflicts with other cards. Second, make sure the cable from the card to the front panel is securely seated. Removing and replugging is a quick way to verify this. If you have a multi-meter, you could test the integrity of the cable. Third, removing and reseating the sound card itself, or moving it to another PCI slot would be a good idea. If that doesn't help, then I'd uninstall and reinstall the software and drivers because perhaps front panel functions weren't properly installed the first time. I'm assuming that the rear in/out jacks work, and that the Creative CD that came with your Audigy is compatible with your current version of Windows and service pack, and that you have disabled onboard sound in your BIOS.Message Edited by Katman on 0-07-2006 08:38 PM

Headphone jack dead on Audigy 2 ZS Platinum Pro front pa

I have the Creative Soundblaster Audigy 2 ZS Platinum Pro running on a 2.4 GHz, Gb PC?with XP Pro. Everything was running perfectly yesterday evening. I went away for about one hour, came back to listen to some music and couldn't hear anything in my headphones. I hadn't made any hardware or software changes since I last used them. The headphones are plugged into the large (6.5mm) jack on the external front panel. The system is recognising them because the speakers mute?when they are plugged in, but no sound comes out. (If I plug headphones into the 3.5mm jack on the little volume control handset coming from the woofer, they work fine). I've tried two sets of headphones and I know that they are OK. In summary:- No sound from front panel 6.5mm headphone jack.- Sound connections and volumes seem to be OK, because speakers and woofer volume control headphone jack work fine.- Headphones are not the problem.- Speakers are muted when headphones are plugged in, but still no sound from 6.5mm jack.- No hardware or software changes since they were last working. HELP PLEASE!

OK problem solved. The flat connector on the card at the back of the computer was very slightly loose on one side only. I could only tell when I actually tried to move it myself - it certainly looked OK. Strange that the audio made it to the speakers OK but not to the headphones!

Analog inputs no longer working on Audigy 2 ZS Platinum Pro's external dr

I have an Audigy 2 ZS Platinum Pro. After two years of use without problems, the analog inputs on the external dri've have stopped working. I get no signal from them, not even noise. All 3 inputs are silent, Line in / Mic and Line 2 in the front, and Line 3 in the back. Otherwise the dri've appears to function normally - I get output from the headphone jack, and the volume control knob works. I have not tested digital inputs or outputs, as I currently have no digital devices to connect to them.
I had made no major changes to my computer - software or hardware - when the problems began. I recently added a new SATA hard dri've, but the Audigy dri've did work after that.
I've taken steps suggested in another thread on this forum and uninstalled all Creative software and drivers, used the latest driver package's uninstall program as well as Driver Cleaner, and finally manually deleted everything related to Creative and Audigy from the system registry (and rebooted quite a few times in between). I then installed the original drivers from the CD that came with the sound card (a setup that has worked before), but still the problem persists.
Any ideas on where to even begin looking for a solution? I find it hard to believe that it's a hardware problem, since three inputs suddenly went silent at the same time, and no other connections were affected. Yet I've done as clean a reinstall as possible, and that hasn't solved the problem.
My current computer configuration:
OS: Windows XP Pro (SP2 and all latest updates)
CPU: Athlon XP 500+
RAM: 2x 52 MB
Motherboard: Abit AN7 (integrated sound chip disabled)
Video card: Sapphire Radeon 9800 Pro
Network card: D-Link DFE-530TX
Hard dri've : Seagate ST320026A, 20 GB IDE
Hard dri've 2: Maxtor 6L080J4, 80 GB IDE
Hard dri've 3: Seagate ST330083, 300 GB SATA-II

I don't have a Platinum Pro or the dri've, but a general hardware troubleshooting step I would take would be to remove the soundcard and either move it to another slot or re-seat it. Also, I'd disconnnect and reconnect all cables to and from the card and the dri've. If I had another machine I could try the card or dri've in, I'd do that. If I could borrow another dri've or even another card, I'd test those too. (Swapping parts is often the simplest diagnostic.) Yeah, maybe it's not a hardware problem, but I'd take these steps just to rule out some possibilities.
Edit: And if you can remove or disconnect the SATA dri've and restore the system to the condition before you installed it, that's another good test.Message Edited by Katman on 2-8-2005 2:56 AM

Microphone connection problems with SB audigy 2 ZX platinum pro

I am using an old SB audigy 2 ZX platinum pro purchased back in 2004. It is installed on a PC that I stopped using it in 2005. The pc has no problems and I have started using it again.My problem is that I cannot connect the microphone. Everything was working fine at the time I was this pc including the microphone.At that time I had installed win xp pro( no service packs were available). But after I had to move physically in another location(connection and disconnections etc)and a pc format I cannot use the microphone again. I am trying to connect it to the front panel and to the appropriate places as indicated in the user manual but nothing is happening. I have connected properly the sound cart and all other components are working fine. I checked whether the microphone is checked to silent mode and all other software/di'vers nonetheless everything is working fine. I am now using Win xp pro sp3. I have contacted Creative and they told me to check the mic boost option. But there is no mic boost option now. I clearly recall that there was one when I was using this pc in 2004 under win xp pro(again no service packs were available at that time).One solution I could think is to format again and install some old version of win xp pro (say 2003 or so) and then update to current. But I do not want to format again since I do not have that version of windows available(copyright issues may also raise) plus for some other reasons I do not think I should mention them on an Internet forum. I also tried to download the latest drivers ans apps form creative ,clean installation from the orginal cd including Daniel_K pack and everything someone could think without solving the issue.Creative during our last communication in a very polite way told me to stop emailing them and try to solve the issue on my own as this product is no longer supported. One thing I neglected to mention above is that the mic boost option is available in the motherboard sound chipset. I checked it in one of my attempts to solve the problem. But it disappears when installing the SB driver. I know that if I manage to configure mic boost in the driver settings I will solve the problem.But once again there is no such option. Could you please provide with some suggestions and solutions on how to solve this?. Thank you very in advance for any suggestion and help

Anybody?

Need help connecting Audigy 2 ZS Platinum Pro to ATI All-in-wonder 9600XT to get sound from tv tu

Recently purchased an Audigy 2 ZS?Platinum?Pro sound card. I need help figuring out how to get sound when I us the tv tuner for my?All-In-Wonder?9600XT video card. The audio output on the video card needs an audio input to connect on the sound card, but this sound card?does not appear have one.
Does anyone know how I can connect the video card to sound card so I get sound when using tv tuner? Where is the micro In line?I have it on the front panel on the external unit!!? But I would don't use this In line for this application!On my old sound card SB Li've! Platinum, I had a line at the rear PCI card (Line In & Micro Line In) and I had two others Line In on the Front Panel, It's the best, but this old card work only with Win 98 or Win 2000.... ? My new system have WinXP Pro!!!!I buy a new SB card (Audigy 2 ZS Platinum pro), but How to get sound fromo the TV tuner and what's the best setup for my micro (for MSN, Skype) ??Help will be greatly appreciated.

Anybody wants to help me ?I wait your answer for my question...!
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A very frustrated,
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Hi Joko,
Please check your private message.

Help Needed : Audigy 2 ZS Platinum Pro Hub doesn't w

Hi all,
I got a wierd problem with my SB Audigy 2 ZS Platinum Pro. The external Hub is VERY unstable, I mean that I own my SB card for two weeks now and I have the following behaviour:
* Midi IN on external HUb doesn't works. "SB Audigy 2 ZS MIDI IO 2" is not visible on all MIDI applications (but "SB Audigy 2 ZS" yes!)
* CMSS light on external Hub doesn't turn green when I turn CMSS on
* OSD doesn't show and sound volume does not change when I change volume from the external Hub button.
* Remote control doesn't works but red light flash on the external Hub when I press a button on the remote control.
* FYI the optical out is always red which seems to say that the optical out is working correctly (but I haven't tested it because I have nothing to connect on it)
For complexifying the problem I succeed in making all this stuff works only TWO times (in tow weeks) by reinstalling drivers and NOT restarting the computer. In this configuration, all the previous points works. I means that I can connect my midi keyboard to the Hub and play music thought the MIDI IO (and "SB Audigy 2 ZS MIDI IO 2" is available when everything works), I can use the remote control, OSD is showing etc ...
I have really no idea why it was working only two times during these two weeks and I reinstalled the drivers and all softwares at least 5 times, rebooted the PC 30 times, etc ...
Does anybody encoutered and solved the same problem ? Does my Hub must be changed.
For your information, I have checked the internal configuration of my soundcard and everything seems to be correctly connected (including alim). I have also connected correctly the Two AD_Link cables. I have Windows XP SP2 on Intel 3Ghz with GB memory on Soltek QBIC system. No antivirus loaded.
Please help.
Thanks in advance.
UPDATE :
I had the support by phone yesterday and for the moment they have no explanation on what's going on ! I will try to phone again to the support tomorrow for advancing. For information they proposed me to do the following tests:
- Does the optical out light is red when my hub doesn't work - the response is yes
2- Does I have installed correctly the Hub alim - the response is yes
3- Does I have installed correctly the connection cables between hub and card - The response is yes
For information my analysis is that is doesn't comes from the software as when the hub work the CMSS light turn green during the boot of windows XP, moreover in computer science the behavious is most of the time reproductible. So from my mind it could comes from the following point:
a- PC Alim not powerful enouth
b- bad connection cables
c- hub is not working and need to be changed

Jminardi,
I think I am in agreement with conclusion b or c. Although there are a couple things to check, first off go to Device Manager and go to view/resources by type. In here look and see what the IRQ assigned to the Audigy 2 ZS is and see if it is sharing with anything important like the video card. If so you might try another PCI slot just to sure there aren't difficulties caused by this. If everything checks out you might want to call tech support back and try to arrange a repair on the external box and cables.
Jeremy

SB Audigy 2 ZS Platinum Pro stutter during DVD playb

I've just recently installed the SB Audigy 2 ZS Platinum Pro into my PVR. I am connecting to my stereo system via the SPDIF connector using a coax cable. I've set, via AudioHQ, to pass through any Dobly Digital and DTS signals to my amp therefore the Audigy card is doing no decoding of any kind for digital signals.
The player I'm using is the latest VideoLAN player available (v0.8.4a) and have also set the player to use SPDIF output. When I try to playback my DVD's using VLC, the audio stutters constantly. I know it's not a DVD problem because when I switch the player back to normal stereo, the audio comes through fine.
My amp also detects the signal properly as it goes from Dolby Pro Logic to either Dolby Digital or DTS depending on which audio track I use from the DVD.
My system has a P4 3.0GHz CPU, GB RAM, 200GB HD (partitioned 0GB for OS, ~80GB for PVR recording, 0GB swap), with XP SP2. My swap is system managed and the OS has set it to ~.5GB.
Has anyone experienced the same or similar problem? Any help would be appreciated as I've banged my head against the wall all weekend long trying to figure this out.
TIA...

I have absolutely same problem.
I use Audigy 2 Platinum.
Operation System:
Win XP Pro 32bit
Driver:
Creative Sound Blaster Audigy series Driver v.2.8.000
Applications:
Creative MediaSource Player-Organizer v.3.30.2
Creative MediaSource Plugin for Remote Control v.2.30.02
I use 5. configurations of speakers.
When, I use remote controller to adjust volume.
Front left and right channels working correctly.
Center, Low Frequency and Back Left channels apply max high volume level and don t apply any other volume levels.
Back Right channel apply max low volume level and don t apply any others volume levels.

Audigy 2 ZS Platinum Pro - GigaWorks 7.1 - Tracktor DJ Studio - Setup help ple

I am trying to work out the best way to configure the following components so I can mix 2 tunes - listen to the mix on one channel and the incoming song on the headphones.
SoundBlaster Audigy 2 ZS Platinum Pro
GigaWorks 7.
Tracktor DJ Studio
Currently with the Gigaworks connected to the Audigy and the headphones connected into the External IO Hub - selecting any combination of channels in Traktor to become master or headphone yields all tunes being played through speakers and headphones.
Reading the spec on the Audigy it appears I can use Line out on the soundcard itself to connect the headphones direct - but with the Gigaworks requiring all 3 line outs - how should i then best connect the speakers?
The Traktor instructions indicate that this config is possible using a multichannel soundcard - which this is.
I've attempted config in Traktor using all of the following Audio Devices:-
SB Audigy 2 ZS ASIO [ECCO]
SB Audigy 2 ZS ASIO 24/96 [ECCO]
Creative ASIO
DS SB Audigy 2 ZS Audio [ ECCO]
No luck with any of them.
Im obviously not understanding something - and im sure im not the first person to attempt this.
Any help appreciated.
Regards
Simon

I think what you're missing is that the headphone out is really connected to the same signal as the front speakers out. The assumption is that you're either going to be listening to the headphones or to the speakers. Tracktor can probably use the soundcard channels independently, but anything directed to the headphones also goes to the front speaker output. I believe you can set things up so plugging in the headphones will mute the speakers, but that doesn't help the front speakers play a different signal than the headphones.
I don't think there's a connection setup which you can use both for Tractor and for 7. listening. You can probably get Tractor to send the output you want to hear on your headphones to line out 2 and the mixed signal to line out . That would mean connecting the headphones to what is normally the surround left/right output, which you'd need to disconnect from the speakers while you're doing this.
If you end up trying to rig up switching to help you go back and forth, using 4 Sony-type camcorder cables for line out 2 and 3, and 2 stereo minijack to RCA cables will probabably be helpful because it will be a lot easier to get RCA-connector switching than 4-pole minijack switching.
-Dave
[email protected]

Audigy 2 Zs platinum pro - Spdif in Prob

I ' ve got an audigy 2 zs platinum pro card and xbox hooked up to its optical in. Here is my problem:
- At boot up of xbox a stereo signal is coming out of it in dashboard menu. I can hear the sound coming out of the front speakers. When I start a game with dolby digital sound (fifa2005), no sound is heart. I unplug the optical cable and plug it rigth back. It says "dolby digital" on pc' s screen, and dolby digital sound begins (coming out of all speakers)
I guess that audigy accepts the first sound format coming from the optical in ( stereo in this case), and when the signal changes to dolby digital audigy does not recognize it. So when it is unplugged and plugged again, it recognizes that the format is dolby digital.
Is there anyway that Audigy looks to check if the format is same and changes it accordingly?

I have EXACTLY the same proble. There is not only no signal in, I cant hear anything monitored at all when using Cubase or in fact any other sound application. The only sound I can hear is when I plug my speakers/headphones straight into the back of the sound card. I checked my 'Digital Output Only' setting as previously suggested (it wasn't checked) - still no joy.
Somebody please help....

Audigy 2 ZS Platinum Pro not recognised by Vista 32 b

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