Audigy 2 ZS Platinum Pro Not Working

In the device manager it shows 'multimedia audio contreoller' with a yellow '?' and '!' through it and when you click properties it says 'drivers not installed'. I just installed the new driver pack w/ audio console from the creative site!!! What's going on?! I have no sound and no lights on my external hub! A little frustrating... any help would be appreicated. Thanks

Update :: The sound card itself seems to be working and songs can be played however the external hub has no lights and seems non-functional. I've tried it in several different pci slots. Is the hub supposed to light up on it's on upon bootup or do you have to turn it on with the remote? I think the remote battery may be dead but there should be some kind of lights on the unit once the pc is booted... one would think...

Similar Messages

Will the external hub of an audigy 2 platinum pro ZS work with an X-fi Xtreme Mus

Topic title says it all.
I recently bought a new pc with a Soundblaster X-fi Xtreme Music, I love the new features of the card however I don't really want to shell out on getting a usb hub.
With my old pc I had a Soundblaster Audigy 2 Platinum Pro ZS (phew that name is long) and it came with a very usefull external hub with midi and audio inputs, the works. I was wondering if it is possible to hook these two up?
Thanks in advance

No, they aren't compatible. The X-Fi card doesn't have any AD_Link connector to link up with the external I/O console you have.
Jason

Audigy 2 platinum livedrive not working in wind

I just got my ZS Platinum after a brief stint with the Platinum Pro. Anywho, the card and li'vedri've work just fine in Linux, the headphone jack and volume knob at least. However in windows (not surprising) I am having some difficulty. No matter what I do the li'vedri've doesn't appear to be working. I plug in the headphones into the jack and my speakers keep playing, and nothing plays in the headphones. Plus the volume knob doesn't control the master volume. I've reinstalled the drivers about 3 or 4 times, half the time the card stops working at all. I know the li'vedri've works because A it works in Linux and B I can see the red light inside the optical out so I know its getting power. I'm rather stumped, the platinum pro worked just fine after installing the drivers. Any help would be much appreciated.

I have the same problem. My Audigy 2 EX Platinum doesnt work properly either. The master volume knob and the remote :-( (using the latest drivers)

Audigy 2 platinum drive not work

I have a Audigy 2 platinum and the front dri've is not working. The card itself is working fine. I see the red light coming out of the opitcal out so the power is plugged in. Is the cable the runs from the card to the dri've a regular IDE cable?
My specs:
P4 3.05/533
G ram
Asus P4P800-E motherboard

Hi,
Is the opitcal out light on on the dri've bay? I'm assuming this has never worked and its a new unit. Two things that may help you. In the BIOS check the PnP OS option (usually under PnP/PCI Config) and set this to No.
Also there is a utility called SBDRVDET.EXE...do you have this file on your system? Try manually running this file and see if this hel
ps.
This should be loadingo n startup so it its not it may point to a problem during the installation.
Hope this hel
ps.
John

Audigy 2 ZS Platinum Pro Not Working ! External Hub Has No Lights

In the device manager it shows 'multimedia audio controller' with a yellow '?' and '!' through it and when you click properties it says 'driver not installed'. I just installed the new driver pack w/ audio console from the creative site!!! What's going on?! I have no sound and no lights on my external hub! A little frustrating... any help would be appreicated. Thanks
The sound card itself seems to be working and songs can be played however the external hub has no lights and seems non-functional. I've tried it in several different pci slots. Is the hub supposed to light up upon bootup or do you have to turn it on with the remote? I think the remote battery may be dead but there should be some kind of lights on the hub unit once the pc is booted... Both AD.Link Cables are connected so this thing should be working..
<div class="dropdown_menu"><img width="20" alt="" src="http://null/i/p.gif" height=""><img width="" alt="" src="http://null/i/p.gif" height="0"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff">Edit Message [color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff">Add This Message to My Bookmarks [color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff">Add This Message to My Subscriptions [color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff"><img width="250" alt="" src="http://null/i/p.gif[/img] height="">[color="#ffffff"><img width="250" alt="" src="http://null/i/p.gif[/img] height="">[color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff">Subscribe to this message's RSS Feed [color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff"><img width="250" alt="" src="http://null/i/p.gif[/img] height="">[color="#ffffff"><img width="250" alt="" src="http://null/i/p.gif[/img] height="">[color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff">Highlight This Message [color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff">Print This Message [color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff">E-Mail this Message to a Friend [color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="22">[color="#ffffff"><img width="" alt="" src="http://null/i/p.gif" height="0">[color="#ffffff"><img width="20" alt="" src="http://null/i/p.gif" height="">]] ? <img width="" alt="" src="http://null/i/p.gif[/img] height="">
<img width="" alt="" src="http://null/i/p.gif[/img] height="">

Thank you for your help. It seems as if there is no power whatsoever, although the ad.link cables & 2 are both hooked up. Perhaps faulty cables or hub? Is there anything else that needs to be hooked up?Both were factory fresh before installation... I am unable to fix the driver issue using normal methods. I have tried re-installing the driver package from creative several times..

Audigy 2ZS Platinum Pro - breakout box not work

I have an an external external breakoput box which was working fine in my old computer. I upgraded the mother board and cpu and installed the Audigy as before. The actual card works but the break out box doesn't light up. If I plug the external box firewire cable in to another firewire port on the computer the power LED lights but that's all. Any ideas anyone?

I am sorry to bump this topic but it is the same as my question and does not seem to have been answered.
I have a Audigy 2ZS Platinum Pro - my old one which I decided to use in lieu of the on-board sound. I installed the latest drivers I could find SBAX_PCDRV_LB_2_18_0017.exe (after unistalling the existing ones)
The card itself works fine but the external interface box is as dead as a doornail. The power for the interface is supposed to come from the two connectors.
No lights no nothing - obviously I have checked the leads and the seating of the card itself. Playback is fine on MP3, midi, wave files etc. I have disabled the on-board sound in the BIOS of course.
Unfortunately the jacks on the back of the card are 1/8 in. outputs only and the external interface provides the inputs which I need for recording etc. They are 1/4in proper ones - guitar lead size which are much better.
I know it is an old card but I like it. The last time I used in in my old computer it was fine. Card/drivers show up in the device manager. I have installed this both on a Win 7 partition and a Win XP partition on my 2 HDDs with the same result. :mansad:
Any ideas appreciated! Is there something I am doing wrong? Thanks.

Audigy 2ZS Platinum Pro - ...trying to record with Videostudio, Virtual VCR, Roxio DVD Builder

...just bought (and installed) a SoundBlaster Audigy 2ZS Platinum Pro - the one with the "breakout box" - to replace the on-board Dell audio sound system, which seems to have died after 4 months.
I am able to get good, clear sound from any and all applications that use "playback" audio.
At present, I can get "playback sound" from one program feature that came with my capture device - an Aver Media USB 300, which was plugged in to the "Line in 2" socket on the break out box. Then I tried to record with it... - "Record Operation Failure!" I'm stilll waiting to see what responses I get from the Aver message board in that regard.
Then I tried recording video (and the accompanying audio) with Ulead Videostudio 8, Virtual VCR, and Roxio DVD Builder, none of which could record sound, even in "preview mode". Before the on board sound system stopped functioning, those features worked on all of the above programs except for Virtual VCR, which I hadn't yet installed or tried out.
I've checked the Play/Record Volume Control in "Accessories/Entertainment" and the Line 2 is activated and selected. I've tried plugging in to Line /Mic but that hasn't worked either. I need to go to Radio Shack to get an adapter to plug in to Line 3 and give that a try.
But before I spend even more money, have you ever seen anything like this?
- Jeff.

Jorge,
Thanks kindly for the suggestion, during the installation it did not complain about this patch being installed allready, I'll give this one more shot and see if it persits.
I ran memtest on the machine (10 cycles) wow this thing (G5) is loud in single user mode. I guess the fans don't have power management enabled.
I'm guessing that the issue is from lack of RAM, (512) but I am not 100% on this. Though my research points towards that, It's kind of odd that an app would reach into some other memory segment.
Thank You Again.
I throught all Tiger updates would be obtainable via "Software Update" . I should have searched support.apple.com first.
Quad G5 Mac OS X (10.4.7) 512MB Ram (Stock Config)

Audigy 2 Platinum Pro remote probl

I was looking over to my Audigy 2 Platinum Pro today and noticed that the remote light is flashing wildly, and I'm not sure why, as I haven't noticed it doing this before. The remote works if you click it, and I even removed the battery to see if the flashing would stop, but still no go. What's the deal?

Tkzoo,
Check your connections to the Audigy card. It may be that the cables aren't all the way in on either side. Is there anything else in the room that might be emitting a IR signal? This could cause the light to blink also.
Jeremy

Audigy 2ZS Platinum Pro in Vista x64: "Skipping" (Distortion) when record

Hi! I've just setup Vista x64 and installed the latest Drivers for my Audigy 2ZS Platinum Pro. Besides the fact that there's no software available for convenient control of the features of my soundcard (Surround Mixer, Speaker Settings, THX Console etc.), everything is fine for playback (after adjusting the bass and treble-sliders to their 0dB-Position!). But I've got a massive problem when recording audio, or when using the microphone: I can play back sound from any source without distortion, but when recording it or using the microphone for VoIP-Applications like Skype, Teamspeak or In-game communication, I get a constant "skipping" distortion like the clicking when a CD is defective and skips.
It sounds like short disruptions which come at regular, very short intervals (approx. 0 per second or so). This effect is always present, irrespective of the load situation of the system and does not change with it. In XP32, my Audigy 2ZS still works like a charme. Furthermore, I've got a "PCI Input Device" in Device Manager with a question mark, although the Firewire-Port does work. Could this be the Gameport not beeing recognised But that's not nearly as problematic as the flaw from above... Thanks in advance for your advice!

I'd like to also add that I have been observing this same problem for quite some time now. While I do not frequently have a need to record, that is changing now and I would rather not have to reboot to Windows XP in order to have functional recording capabilities.
I am currently running a dual-boot configuration of Windows XP/SP2 and Windows Vista Ultimate 64-Bit/SP, with the Audigy 2 ZS Platinum soundcard, and the latest drivers available for the card as of today's date (0/7/2008).
A clip of audio to illustrate the problem may be heard by saving and playing the MP3 file found at http://ambress.com/audigy/audio_recording_fault.mp3. The following graphic also illustrates how the sound is like a series of recorded pulses, making recording completely useless.
I would greatly appreciate any feedback confirming this problem by Creative and what solution is available or when one is to be expected. If a solution is known by any users that perhaps I have missed in searching the forum, of course I'd be grateful for that help as well.
Thank you,
Daryl
Message Edited by Ambress on 10-26-2008 11:43 PM

Audigy 2 Platinum Pro stutters when decoding from AC3 via ffds

hi all
i am playing a movie with ac3 soundtrack on it.
My Configuration:
Audigy 2 Platinum Pro->AudioHQ->Hardwarecontrol (ger?testeuerung in German)->->Digital Input->Dolby Digital/SPDIF-In-Decoding
->Decoder->use installed Decoder->all settings enabled for Digital EX and DTS ES.
ffdshow->AC3 passthrough to SPDIF and DTS passthrough to SPDIF
I have 6. Analog Speakers connected. (Creative Set)
Problem: Audio stutters like hell !!
Since i also have HTPC (HomeCinema PC) configured with a external decoder, i know the file is ok, and its with all files. on my HTPC i have AC3 Passthrough (SPDIF passthrough if you like) and the decoder (Denon AVR) shows Digital In detected and decodes properly.
Well know to my PCs configuraton where the Audigy should make the decoding. As i play the file, regardless what programm (VLC, Media Player/Classic, InterVideo WinDVD) it shows me the Dolby Digital icon in the lower right screen as i start the movie, so it realizes the Digtial Audio, but why doesnt it decode it properly??

"problem now is, repack decodes all streams as dolby even if its mp3, and very funny, it only works with normal media player, media player classic has no audio anymore".
repack ? I think you mean reclock. mmmh, your problem sounds like a really bad installation, which creates a complete mess in the filter graphs.
Since I'm one who insists on bulding his architectures around generic softwares only (mediaplayer 6.4 and 0 for example), I'll advise you to first uninstall FFDShow, every codecs and parsers installed, and every players too (except the windows integrated ones ) Allways avoid all-in-one solutions if you want a super-flexible and easy to maintain system.
When you've cleaned your system, you can install the codecs and parsers you need for each format. Be aware to configure each one to decode only its format). Avoid the codec pack which are just good to mess what should be a clean installation. Avoid AC3filter, the ac3 decoder from your installed DVD player will be sufficient if it has a good SPDIF option (powerdvd5 audio decoder for example). You might need in some case an XFormer for your ac3 streams http://inmatrix.osnn.net/ac3xform.exe . And don't forget reclock. That's all.
"well, clearly decoding on the PC is far more complex then running it through a external decoder."
Decoding with the PC is complete piece of cake, that's building a good PC with a good system that is not something everything can do with just instinct
"can i control audio buffer in ffd? (id rather be in control then repack, since repack crashes after every movie...)", I don't know, I decided years ago to avoid all-in-one solutions, and on top of all, FFDShow.
" the audigy doesnt do all the work, which is very astonishing and very disapointing..."
What do you mean ? It uses CPU when decoding ? My ZS do not.

Temporarily freezing audigy 2 and firewire not working - sol

hi,
i had two problems with my audigy 2 using windows xp:
a) my firewire port didnt appear to work. i had only one device using firewire which was my creative jukebox zen. i could only transfer 95% of the first mp3 and then it would say that my mp3 player is not responding.
b) i experienced random and temporary freezes, not only while gaming but even when writing e-mails. everything would hang for a few seconds and then continue to work like if you write text it will appear after the hang.
firewire: i used my audigy 2 in my old pc with windows me and win 2000 without any problems. neither with firewire nor with the eax4 driver patch. under win xp i could only transfer mp3s via usb and that is slow as hell as you can imagine. i first tried if transfers using the firewire port on my mobo worked but it didnt, same prob. i found a fix from microsoft that is not listed in windowsupdate at http://www.microsoft.com/downloads/d...DisplayLang=en (KB885222). that did not solve this issue but maybe you need that too so I mention it here. then i found some new drivers on the creative site. "oh you fool, why didnt you say earlier that you're using old drivers?" someone might say but these drivers dont work or more specifically, its setup routine sux. it quits with "an error occurred". wow cool... but it appears as it unpacks the driver to c:\program files\creative\jukebox3 or something (note, i have a zen and not a jb3...) so I uninstalled everything, rebooted and told the device manager manually to get the drivers from that location. now it works.
freezes: it took me many, many hours to search the internet, but i found absolutely nothing. sure i'm using the latest drivers (yea they actually work), put the card in slot3 and stuff. then i found a post on this board that mentioned that this guy's audigy had a heat problem. it became too hot and hung. hmm. i have 2x 2cm fans sucking heat out of the box through the radiator of my water cooling so heat is actually mostly get rid of through water and whatever else produces heat (harddisc, video card ram etc) is cooled by some really strong air flow. so wth, this card has worked for almost 2 years in my old box. so i opened the case and saw that air circulation around the audigy was impossible as its sandwitched by two other cards. those parts that i was able to touch were not that hot but i dont know how hot the main chip became and i have no clue why a sound card can become too hot from playing an mp3... anyway, i have left my case open and since then i havent had any freezes. now i also know why the freezes suddenly appeared and not since after i setup my box 3 months ago: it was open until i had cut a hole for the radiator...
oh yea, its good that my expensi've creative stuff works and that it was not creative's fault but that of a moron of a user. now honestly, how is an average user supposed to get their product working when the knowledge base is totally outdated and gives advice such as "update your bios, get the latest drivers and dont put your card into the microwave", when mods in this forum give advice like the knowledge base and the driver is not even installable? creative products are not bad at all, they're not cheap at all too. but the support page is absolutely not informati've and the knowledgebase does not give solutions to known issues. i was never ever able to find anything useful there and i'm really really not an average user but a very experienced one. not everyone wants to use a pre-installed dell box with el-cheapo components. i like to put my own high-end rig together and things must be pushed to the limit BUT still be absolutely rock solid. let me list my recent experience with creative products during the past 2 years:
-) bought an inspire 6. surround system and even replaced my audigy with version 2 for it. but unfortunately the subwoofer had a problem. it randomly made a popping noise which was so loud that it pushed your adrenaline level to that of a base jumper. i then found out that the whole batch had some faulty component. at least i got a replacement within a week, so i thought "yea, great support".
-) bought a jukebox zen, 20gb with firewire. it worked great for almost a year. then it died. when i switched it on, only the creative logo appeared, thats it. recovery mode was inaccessible too. it took me 2 months to convince the support lady to let me return this junk. first they sent me a new adapter because maybe it was damaged and the battery was low and therefore it didnt work anymore... then i was told, ok you can have a new one but we dont have firewire versions in stock anymore. you can have a usb one now or you wait until we get the firewire zen again. i said wtf, you produce this so why dont you have them in stock? and the usb version is sure not an equivalent to my firewire player. woot after 2 months i got a new mp3 player... had to rip 250 cds again (i really prefer having originals) and copy them to the player, but ok, i'm happy again. no, i'm not. this one doesnt work properly either. everytime i dont use the player for more than 24 hours i have to rebuild the database and scan the harddisc. that takes about 0 minutes for like 3000 songs!! grr... but i didnt want to argue with the tech support about that, i can li've with that. maybe i can flash to an older bios if i find one somewhere. from what i read somewhere it is caused by the zen going from hibernate into "off power" mode and then it forgets a few things.
and now i had the two issues described above and had to find a solution myself because the support pages dont help at all. sure you can say i should have thought of a heat problem but all important components are watercooled (even the north bridge) and i had some good airflow in general, but not around the sound card. and who knows that the audigy is that sensiti've to heat and that a sound card even gets hot at all. i've never heard of sound card cooling... i'm not that disappointed about the quality of the hardware because it is ok imo, but with the horrible lack of quality of the support and the buggy driver installation. hey, you get free advice by your customers, think about that. they tell you by themselves what the problem is and what they think may cause it. sure many posts are just flames but you should take ppl here more seriously. and if other manufacturers are to blame then put a list together like: msi k8n neo2 platinum - in this case upgrade to bios .2 or in that case install this or turn on/off that.
alright, i hope anyone can use this information. sorry for the length but i wanted to describe things as precisely as necessary. cheers from austria.
(edit: a typo)Message Edited by Temujin666 on 0-05-2005 03:49 AM

Hi folks,?Initially my audigy 2 nx was not working. But after installing the drivers for vista it started to work. But unfortunately, the other application from creative media source is not working. When I press EAX it says '[color="#000099">the application with the device not found'. But the sound card is working fine.[color="#000099">?[color="#000099">I have even mailed creative with the details. They have sent me a mail with the drivers and an application driver. I have installed the application driver too, but still no luck.[color="#000099">?[color="#000099">Kind regards,[color="#000099">Jwell[color="#000099">?

Audigy 4 platinum pro Microphone im

Simple one here, i'm just about to buy some leads to connect my condensor mic to my external hub. I just bought a preamp, yet don't have all the leads for it to work. Will a 'balanced /4" TRS connector' fit into the 'Mic imput'/'line-in' of my Audigy 4 platinum pro soundcard? This is opposed to an 'Unbalanced /4" TS connector'. Help will be appreciated! Carry on being CREATIVE
P3U6!SUn 3H+

Hi there,
I nearly freaked out when I got the platinum pro as I thought I could get no decent power in direct guitar and microphones. You said you bought a preamp, but there is a preamp switch for Line In/Mic on the front of the hub. I have been using this for boosting mic and guitar signals and it is okay but was wandering what preamp you bought and if you rate it.
Hope I haven't upset you by telling you about the built in pre-amp as it probably isn't the best quality anyway.
Cheers,
Paul D.

Front I/0 panel on Sound Blaster Audigy 2 Platinum ZS not fo

The front I/0 panel on Sound Blaster Audigy 2 Platinum ZS not found by Creative Volume Control Application. Under recording sources, I can only choose from "What you hear", MIDI Synth, S/PDIF-In, CD Digital, Analog Mix (Line/CD/Aux/TAD/PC), Microphone and Wave. The option to record from anything on the front panel, (Aux-in 2, Line-in/Mic-in 2) have disappeared. I have tried re-installing the software from scratch, just installing Creative Update components and even formatting the hard-dri've and re-loading Windows but it still doesn't work!!?Does anybody have any helpful suggestions on this frustrating matter?

If you're using a dynamic microphone, the Audigy 2 ZS dri've bay has a jumper which you can change for it to support dynamic microphones instead of electret microphones. However once this is done you won't be able to use electret mics until you've changed the jumper setting back.

Audigy 2 Platinum Pro I/O hub Line 3 damaged ?

Hello everybody, I've been using since 2003 an Audigy 2 Platinum Pro but never had the need to use all the inputs of the I/O hub. Now i have and connected an FM Tuner to Line 3 Input. First everything ran fine but the next day i had noise and loud buzz on this input. As i thought that my OS (Win7 Ultimate) was the cause i also installed XP Pro on another partition and just the initial drivers that came with the card years ago but the same behaviour also there in a clean fresh environment without interfering with other drivers or an OS update. So now i must believe that Line 3 is damaged. I connected a VCR over RCA to Line 1 and Line 2. Everything's ok there but Line 3 has noise before connecting and noise and buzz when connecting anything. I also can hear the source but not clearly.
Is there a way to find out if Line 3 is definitely damaged ?
Besides that, is there any restriction in connecting devices over RCA ? I mean can under certain circumstances a damage occur ?
Thanks very much in advance. Happy new year to everybody. Best regards from Germany.

Seems that nobody else has had this problem yet. In the meantime i have found out that just one channel is full of noise. Even under Ubuntu i have this noise so it's definitely the hardware. Must be something damaged indeed. the point is that i would like to know how can i avoid to happen this once again. In the last 25 years i am dealing with RCA Audio i connected the devices always not powering them off before. Seems that the problem is here. It could have shortcutted something inside the I/O box.

Acrobat X Pro not working, tryed to re-install and does not recognize Serial Number?

Acrobat X Pro not working, Serial Number not recognized?

Hi lv123321,
Do you have Acrobat only License no or is it a part of suite. If Acrobat X pro is a part of suite then you need to use the suite setup to install Acrobat.
Also if possible could you please private message me the serial no so I can try decoding it.
Regards,
Abhijit

Audigy 2 ZS Platinum Pro Not Working

Similar Messages

Maybe you are looking for