Audigy 2ZS 5.1 speaker settings won't h

I've had a problem numerous times. It involves my Audigy 2ZS (Creative) sound card. What happens is that I'll install the most recent software update (driver and Audio Console) for the card and go through the process of making sure the Creative Audio Console recognizes my card as a 5. speaker system (which it is [Creative]). I also make sure that the box is checked to synchronize with the Control Panel in Windows XP. I then make sure Control Panel is set to 5. also. Almost without fail, within a relati'vely short period of time (day/days), the Creative Audio Console has lost the setting and either has Desktop Stereo or nothing as an option that I can chose from as far as a speaker configuration is concerned. I hope that someone of you forum people can lead me in the right direction. Thanks.
Walter
p.s. one other quickie. Should I get 5 speaker separation on all of my audio output or should I only expect it to get it on PC games?

I'm betting it's your antivirus. Many antivirus programs block registry changes, when when you change the speaker settings, it changes them in the registry. You might check into disabling that and see if it makes a difference.
As for when to expect 5. output, generally when you play something that is 5., you'll get 5. output. Most music for instance is stereo (2.0) so that's what you get when you play it. I suggest turning on "CMSS-3d" which will upmix stereo to 5. for you.
Enjoy!
Dale

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Hi all,
I've got an issue with my Creative Audigy 2ZS Platinum Pro, im currently using the most up to date drivers and additional software from the provided Install CD/Creative Update service, however im unable to calibrate my speakers from within the Speaker Settings tool, clicking the "Calicration Wizard" button results in nothing happening.
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EDIT: Thought I'd add in another problem I have:
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I need the Audigy 2 Creative Speaker Settings Util

I have an OEM Audigy 2 card. I need Audigy 2 Creative Speaker Settings utility so I can use the "re-direct bass" option to get my subwoofer in my 5. headphones to work. However when I go to install the utility of course I get that annoying "device not detected" error. Does anyone know a way around this besides buying a retail version of this card? Would like to get my hands on a CD if possible.

orion-74 wrote:
I have an OEM Audigy 2 card. I need Audigy 2 Creative Speaker Settings utility so I can use the "re-direct bass" option to get my subwoofer in my 5. headphones to work. However when I go to install the utility of course I get that annoying "device not detected" error. Does anyone know a way around this besides buying a retail version of this card? Would like to get my hands on a CD if possible.
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jutapa

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I Have had a problem for ages. I have the Audigy 2 ZS Platinum and Inspire 5. digital 5500.
I have copied the advice I received/didnt recieve from creative.
Best of luck
Dear Martin
Thanks for your reply
I am sorry for the problem you are facing.
To achieve outputs from all the speaker during speaker test, you will need to have an analog connection, or digital DIN connection.
That will be possible if you connect the three line out jacks on your soundcard, to the three audio input (analog jacks->green,black,orange) on your speaker, if it has this connection. Or, you may connect them using Digital DIN, if they have this connection.
If you are using digital connection (coaxial, optical), there will be no way to achieve sound output from all the speakers during 5. speaker test, as they carry stereo signal.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe:
Original Message Follows:
Hi
I understand you must be busy, so no problem.
No I do not hear EAX when in Pro-logic mode. I only hear (depending on the game in question)
Half life two: front left-right and centre. NO rears
Fear: Front, left, right, & centre. No rears
Farcry Front left, right & centre. No Rears
When I run your speaker test HISSSSS, No Rears, no front left or right
Beats me?
Regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 24 January 2006 5:44
To: Martin
Dear Martin
I apologize for the delay on the answer.
If you select Dolby Prologic mode on the decoder, are you able to listen
the game audio, with EAX, in all of the speakers?
Regarding to the optional bay dri've, you can purchase it from ou
Best Regards
(Mod Note: Name Removed)
Original Message Follows:
Hello
Your email was helpful, unfortunately, not for my unit, you see I would
have
connected the Jack leads in by now if the inspire had Jack lead inputs
as
you describe
Please don't think I am being sarcastic, but from reading the
correspondence
below it would seem as if your department is having difficulty
understanding
my problem.
Also it would seem your department doesn't have the necessary technical
information on your very own product, so to help with your dilemma I
have
taken photos of the input/outputs on the Inspire unit.
You will clearly see the inspire has no inputs other than Coaxial and
Optic.
This leaves me back to my last post. I think the solution would be for
me to
purchase the correct processor, which would have come with the original
sound card had I not been a little tight on the money front.
I have attached a photo of the sound card with the processor, I would
love
to buy this processor but find myself unable to locate this product on
your
web site. Would you possibly be able to send me the correct link to this
item so I can buy this Processor Please?
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 8 January 2006 0:3
To: Martin
Subject: RE: CLE -
Dear Martin
Thanks for your reply
Your soundcard is Audigy 2 ZS
Your speaker is Creative Inspire 5. Digital 5500
You will need to have a 3:3 cable(with the color green, black, orange)
to connect your soundcard to your speaker, to achieve the 5. effects
with games.
Below is the connection:
- Connect line out jack of Audigy 2 ZS
to 'Front' of Creative Inspire 5. Digital 5500 using the green color
connection
- Connect line out 2 jack of Audigy 2 ZS
to 'Rear' of Creative Inspire 5. Digital 5500 using the black color
connection
- Connect line out 3 jack of Audigy 2 ZS
to 'Center/Subwoofer' of Creative Inspire 5. Digital 5500 using the
orange color connection
Once you have done the correct connection, play the game DOOM3.
Ensure you have selected either the EAX or surround option in the game
settings.
Does it work?
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe
Original Message Follows:
You have lost me. Your sound card clearly states that I can have EAX
surround decoding from the sound card I have purchased.
All of the games on your web site claim to give me an environmental
effect
that will blow my mind, hence EAX.
All I have done wrong is NOT buying your decoder that comes with the
sound
card. My mistake.
All I want to do is re-address this issue and buy the correct
decoder/processor.
Can you point me to the correct link on your web site so I can buy the
correct decoder/processor?
As for the PCM out of the above cables, this foxes me as my other
equipment
only use Optical cabling on my Lexicon processor and from that I have DD
7., DTS 7. and meridian 5. lossless.
My issue is more to do with NO EAX from the rear and centre channels
while
in-game.
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 6 January 2006 09:3
To: Martin
Subject: RE: CLE - Technical Support Request (KMM887805I6636L0KM)
Dear Martin
Thanks for your reply
All commercial digital connection eg. optical or coaxial cable will only
carry PCM stereo signal. If you want to output the signal to a surround
5. with extra EAX environment effects, it will not be possible at all
since it is only restricted to stereo channel signal.
As per current industry limitations, we are bound to follow the standard
one-signal output for all our SPDIF and Optical output jacks. This is
something that is currently shared by all vendors for all products.
Please note that all games are not dolby digital, even they are , it
will require certain motherboard to encode it to dolby digital signal,
which our soundcard does not support.
You can only use analog connections to gain true 5. surround for
gaming..
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe
Original Message Follows:
Hi Joong
I don't fully understand your email, but I do get the gist of what
you're
saying and understand I need to connect the analogue cable to fully
appreciate the sound in EAX.
Would you be able to tell me what product I could buy from your
catalogue
which would marry up with the sound card I have, as I understand now
that
the Inspire 5. will not do the job.
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 6 January 2006 04:00
To: Martin
Subject: RE: CLE - Technical Support Request (KMM8875697I6636L0KM)
Dear Martin
Thank you for the reply.
Computer games written with support for 3D audio do not require a Dolby
Digital Interacti've Content Encoder (DICE) to output multichannel sound,
with no exceptions. Sound devices that support the real time encoder
technology from Dolby will simply receive the multichannel wave file
output and encode it in real time to a somewhat modified Dolby Digital
bitstream. Creative does not support the Dolby Digital Interacti've
Content Encoder on any of its sound cards.
The only difference between a Sound Blaster card and an audio card that
has a real time encoder, is that you can make a one-wire, digital
connection from your audio card to your home theater receiver and enjoy
discrete multichannel sound from the game. However there will be a
continuous, slight delay, known as "latency", as the encoder is creating
and transmitting the bitstream, and of course the compression scheme
being used is "lossy" (i.e. not bit-accurate).
If you want to enjoy 3D audio in 3D enabled PC games in multichannel
surround sound with a Sound Blaster card, it is recommended that you
connect the analog outputs of the sound card directly to the analog
inputs of the receiver. This will require 3 cables for 5. surround
sound, one for front right and left, one for rear left and right, and
another one for front center and subwoofer. Though it requires more
cables than a real time encoder system, it will not have any latency
issues. When connecting PC audio to a home theater receiver, Creative's
latest sound cards such as Sound Blaster Audigy, Sound Blaster Audigy 2
are likely to provide higher quality audio than any Dolby Digital real
time encode system available for the PC today.
Please retain all the previous correspondence when replying to this
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Please do not use this link to submit technical queries
Original Message Follows:
Hi
One particular game which has "in-game" DD is Farcry; I used this as my
benchmark disc for DD and to push my Nvidia 7800 GTX GPU's (I have tried
it
on friend's machines and they get the full surround effect so I Know
this
version is ok. I also have ALL of the game patches & updates.
I would like to point out that while playing Doom 3, Half Life 2,Fear,
Colin
McRae rally 04,FIFA 2004,Meddle of honour pacific assault, Rome, Shadow
ops, All these games have EAX HD, which is enabled within the options
menu
"in-game", But I do not get ANY use out of the rear's and I might as
well
listen in stereo.
No, inspire 5500 does not automatically switch while "in-game" when DD
is present as you would expect, but does if it was a Movie, which makes
me
think the DD stream isn't getting to the processor.
I originally thought I could put all this to rest if I could buy the
control
panel that would have come with the Sound card if I had not tried to
save
money, but every time I search your accessories site I get completely
lost,
it really isn't user friendly, the sub-menus are very time consuming and
point you in the wrong direction because they are not categorised as Joe
public would understand
I downloaded your TEST Movies and creative demo player utility, ran it
but
still no EAX HD or DD if that were present.
I want to put this card and Processor into my boys computer (which is
the
same Spec as mine and I will update to the FX series, but I am unwilling
if
I cannot find a logical reason why this set-up cannot work first.
Would it have anything to do with the pins on the Digital out on the
sound
card plug, the one I bought and was attached to the last email? Only
sending
certain channels down to the processor?
Regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 5 January 2006 08:09
To: Martin
Subject: RE: CLE - Technical Support Request (KMM8868993I6636L0KM)
Dear Martin
Thanks for your reply
Your speakers are fine as you mentioned that there is sound from all the
speakers when you are playing movie.
May i know what game are you playing when there are no sound from the
rear speakers?
Have you done the appropriate settings in the game to achieve the 5.
sound?
Is there any game patches that you will need to update?
Does the Dolby Digital LED light up when you are playing the game?
Please retain all the previous correspondence when replying to this
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Servic
Original Message Follows:
Hi
I am sorry; I should have said the Inspire 5. was model number digital
5500
S/N SW330030026.
The inspire has these connection on the back of the processor
>From top/back of unit
Audio Outputs
Front
Rear
Centre/subwoofer
Audio inputs
Audio line in
Coaxial
Optical
DIN
The Din to a remotely located Subwoofer which has the speaker leads
inputting into it. Plus power.
Attached is the creative view of the controls menu and I have attached
the
invoice I was sent, it shows the lead I was told to fit.
As I said, I can now hear DD5. while within a movie from ALL speakers
BUT
no sound from rears during IN GAME DD5.
I do not use this PC for films only games.
Regards
Martin
If you are having a digital connection, it is normal for only get only
front left/right is you use the speaker test option.
http://us.creative.com/support/kb/article.asp?l=3&sid=4858
Speaker test only outputs from two front speakers?
You mentioned that that you are unable to get any sound from the rear
speakers when playing game right? May i know are you using a digital
connection? May i know what speaker settings have been made under
Creative Speaker settings?
Do get back to me on the above.
Thanks
Original Message Follows:
Operating System: Windows XP Professional x64 Edition
Creative Model Number: SBO 350
Computer Brand/Model: home made
Processor/CPU: AMD 64
Memory: Gig DDR 4
BIOS Type/Revision: 5. 39
System Board/Chipset: ASUS A8N-SLI Deluxe
Detailed Problem Description:
I have the above Sound card.
I also own Inspire 5. amp/processor
I Wanted to save money by connecting above sound
card to amp/processor
Connections on sound card made life very difficult
I contacted Creative for help. you told me to buy
an RCA to mini jack cord which also has other connections, from your
web site, (I tried to find
the product number for you, but your sub-menu
system is so poor I couldn't locate the RCA/mini
3.5 /to phono link for you) this cord connects
directly into the digital in, on the sound card (3.5 Mini jack) to the
coaxial input on the
inspire 5. amp/processor.
I have enabled ALL sp-diff settings and digital in
setting on every program/utility/kitchen sink and all.
I have an SP-Diff wire from DVD burner to creative
sound card, and yes its enabled and digital only
is selected.
I can play a DVD and see the inspire 5.
automatically change from Pro-logic to Dolby
digital when it See's an AC-3 stream.
when I try and play ANY game you say has EAX
,2,3,4 I cannot get any sound from my rear
speakers (see above in Dolby Digital ALL speakers
work correctly)
when I enter the set-up menu within the creative
software you supply with the sound card and select
5. speaker, digital only, test the speakers via
the white noise function, all i hear is left and
right noise. no centre, no rears.
I phoned you tech support line, the boy on the
phone didn't have much of a clue about your
product and I had to tell him what connections sit
on the inspire 5. series amp/processor.
I want to build another PC for my son, I want to
add the FX series sound card and amp, but i am not
willing to buy anything until i feel you have
helped me to solve this problem first.
please can you help, I am at the end of my tether
with this sound card.
kind regards
Martin Waite
Message Edited by Daniel-CL on 0-28-2006 :36 PM

Audigy 2zs to Audigy 4 pro, it is worth

Hi,
I am deceptioned with the sound quality of my X-Fi fatality compared to my old Audigy 2,?so i want to buy Audigy 2zs?or an?Audigy 4 pro, what you guys thinks is the best of the two ?I already know the difrences from the Audigy 2zs?or an?Audigy 4 pro (better dac?s, higher snr) in therms of hardware, what i am seeking is someone wo listen the above two cards and can tell me about sound quality.Message Edited by Rubix on 05-0-200703:56 PM
Message Edited by Rubix on 05-0-200704:00 PM

...the "improved" SNR ratio due to better DACS will probably go unnoticed unless you're one of those "golden ears" who'd willingly spend money over gold-plated mains plugs and the such. In other words, if your speakers and amp don't have a comparable/better SNR ratio than the DAC, you won't even notice any difference. And if you're using a digital speaker/amps connection, then the internal DAC doesn't matter at all.
As the rest is concerned, all Audigys ,Audigy 2 and Audigy 4 cards have that nasty 48 KHz/ 6 bit internal resampling when using their DSPs, so neither card would actually sound different in that respect (and, the poorly resampled 48 KHz/6 bit signal will also appear on the digital outputs).
X-Fis do perform better resampling than Audigys, so they SHOULD sound better.
I don't know exactly what let you down about your F4t4lity, sound quality-wise.Message Edited by CreativeSkeptic on 05-0-200704:2 PM

Problem with Audigy 2ZS and Logitech z5500 speakers

Hi, all. I've had my Audigy 2ZS for a while, and I've been using Creative 4. speakers. I just got the logitech z5500 5. speakers, and I've been trying to get them to work properly with my soundcard, but it's giving me headaches.
The setup: I'm using the 3 direct inputs to go from the sound card to the speakers, so all the various digital issues I've read about *shouldn't* be issues for me.
The problem: When I do my a sound test using the Speaker Settings controller, my rear speakers are reversed, and one of them doesn't play at all! I've confirmed that all my speakers work, and I've used the diagnostic tools that come with the speakers to make sure that the speakers themselves are set up and working correctly.
Does anyone have any suggestions? I'm really frustrated...this seems like it's either a card or software issue, but I'm just not certain how to fix it.
Thanks!

I had the same problem with two different X-Fi extreme music cards. I fixed it by running the speaker test for individual speakers and changin the speaker settings ad nauseum. 'tis an issue with the jack sensing on the drivers.
If you unplug all the connectors and plug them back in, you'll find that some other channel gets screwed up.

Audigy 2ZS Platinum Pro in Vista x64: "Skipping" (Distortion) when record

Hi! I've just setup Vista x64 and installed the latest Drivers for my Audigy 2ZS Platinum Pro. Besides the fact that there's no software available for convenient control of the features of my soundcard (Surround Mixer, Speaker Settings, THX Console etc.), everything is fine for playback (after adjusting the bass and treble-sliders to their 0dB-Position!). But I've got a massive problem when recording audio, or when using the microphone: I can play back sound from any source without distortion, but when recording it or using the microphone for VoIP-Applications like Skype, Teamspeak or In-game communication, I get a constant "skipping" distortion like the clicking when a CD is defective and skips.
It sounds like short disruptions which come at regular, very short intervals (approx. 0 per second or so). This effect is always present, irrespective of the load situation of the system and does not change with it. In XP32, my Audigy 2ZS still works like a charme. Furthermore, I've got a "PCI Input Device" in Device Manager with a question mark, although the Firewire-Port does work. Could this be the Gameport not beeing recognised But that's not nearly as problematic as the flaw from above... Thanks in advance for your advice!

I'd like to also add that I have been observing this same problem for quite some time now. While I do not frequently have a need to record, that is changing now and I would rather not have to reboot to Windows XP in order to have functional recording capabilities.
I am currently running a dual-boot configuration of Windows XP/SP2 and Windows Vista Ultimate 64-Bit/SP, with the Audigy 2 ZS Platinum soundcard, and the latest drivers available for the card as of today's date (0/7/2008).
A clip of audio to illustrate the problem may be heard by saving and playing the MP3 file found at http://ambress.com/audigy/audio_recording_fault.mp3. The following graphic also illustrates how the sound is like a series of recorded pulses, making recording completely useless.
I would greatly appreciate any feedback confirming this problem by Creative and what solution is available or when one is to be expected. If a solution is known by any users that perhaps I have missed in searching the forum, of course I'd be grateful for that help as well.
Thank you,
Daryl
Message Edited by Ambress on 10-26-2008 11:43 PM

Unable to select 5.1 in speaker settings - only Front so

Hello,
i've got the following Problem with my Audigy 4 Pro.
In Audi HQ->Speaker Settings im Not able to select anything besides 2. Speakers. If i click on the combobox nothing happens.
I can activate 5. in the Windows Audio settings but after a system reboot this setting is set back automatically to "Desktop speakers".
As a result i only hear Sound from my Front speakers.
(I've connected the analog 5. Teufel concept e magnum with my audigy)
The settings did work some time ago but now they doesn't (i didnt do something special besides selecting one time "headphones" as my speakers while i used them on a LAN-Party)
No driver change or anything else.
I really hope that this is a known problem and somebody could help me out with this. (Allthoug i didnt found anything similar with the board-search)
Thanks in advance
Hotkey

I'm having the same problem with my audigy 2. I reloaded my computer and installed and updated the drivers, and when I go to the pull down box in Speaker Settings nothings there. Can anyone help?

[Soundblaster Audigy 2ZS] Sound cutting out in middle of gamepl

I have Vista, and I never had this problem with XP.
I downloaded the Vista drivers and have ran Windows Update for all the missing drivers.
When I run dxdiag.exe
I go to the sound tabs and find this.
The file ctaud2k.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
For Sound
and Sound 2
Sound 3 says everythign is fine.

I've found that Audigy series cards "cut out" if you alter speaker properties in Vista Control Panel.
Creative umm... bug I think that's what they call it...
For example
I find 6bit, 48000 Hz (DVD Quality) is the highest quality I can set.
I've seen it on Audigy 2, Audigy 2ZS and Audigy 4. Win32 and Win 64.
Is your adapter set to studio quality If so - that's most probably it.
Hope this helps.

Connecting Soundblaster Audigy 2zs to Home Theater Amplif

Can I connect my Soundblaster Audigy 2zs directly to an amplifier and still get 5.,6.,or7. speaker setup? I feel it's kind of redundant to use a reciever when the Audigy has all the capabilities of a Home Theater Reciever. And it outputs sound at 92khz, which currently is only available on more expensi've recievers.
My goal is to use my pc as a souce and connect it directly to amps and speakers. I would like to put money I save on recievers into a high end speaker system
I have read in the previous posts that it may be possible to do 5. by getting an mini jack to RCA adapter for each channel. But no details on 6. or 7..

I am in the same situation as you. As the CL told me
http://forums.creative.com/creativelabs/board/message?board.id=soundblaster&message.id=5343 --
You can either use the audigy to decode the sound or your reciever to decode the sound with the SPDIF passthrough. Just whichever has the better specs.
From my situation I would recommend having speakers with analog hookups to the front/rear/center sub rather then the digital output. The only way to take advantage of the digital output is with a DVD and in that case you can just watch a DVD on your TV rather then your computer. For games the analog 5. hooks is better as well because with games it decodes it and with your reciever it would only have 2. sound.

Audigy 2ZS 5.1 speaker settings won't h

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