Audigy 2ZS - No Sound!

For Christmas I got the audigy 2 ZS sound card for my 5. Altec Lansing Speakers. I booted up my computer and detected new hardware and installed it automatically and boom I had sound. Then I put in the audigy 2 ZS cd to install eveything and then asked to reboot so I did... then when windows started up I heard the windows start up tune and then it cracks out and I have no more sound. Can't listen to anything. I've tried several time unistalling the drivers and starting from scratch and the same thing always happens I get no sound after completely installing everything. I've noticed a number of people with this problem and I think Creative should finally help us out and give us a solution. I know its not the speakers as I've tried them on another system. Please help me out I've been struggly the past 2 days to try and get this to work and I'm getting tired of it...
Thanks,
Andrew

Hey,
The only thing i coudl think that might be the problem is when you installed the software and it asked you if you wanted "digital out sound" you selected it and continued with the instalation. That would prevent any sound coming out unless you are plugged into the digital port on you sound card.
Go into speaker settings in the creative folder from the start bar and make sure the digital sound box is unticked.
Let us know if this fails

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    (Mod Note: Name Removed)
    Creative Customer Support Services
    Creative Labs Europe:
    Original Message Follows:
    Hi
    I understand you must be busy, so no problem.
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    Regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 24 January 2006 5:44
    To: Martin
    Dear Martin
    I apologize for the delay on the answer.
    If you select Dolby Prologic mode on the decoder, are you able to listen
    the game audio, with EAX, in all of the speakers?
    Regarding to the optional bay dri've, you can purchase it from ou
    Best Regards
    (Mod Note: Name Removed)
    Original Message Follows:
    Hello
    Your email was helpful, unfortunately, not for my unit, you see I would
    have
    connected the Jack leads in by now if the inspire had Jack lead inputs
    as
    you describe
    Please don't think I am being sarcastic, but from reading the
    correspondence
    below it would seem as if your department is having difficulty
    understanding
    my problem.
    Also it would seem your department doesn't have the necessary technical
    information on your very own product, so to help with your dilemma I
    have
    taken photos of the input/outputs on the Inspire unit.
    You will clearly see the inspire has no inputs other than Coaxial and
    Optic.
    This leaves me back to my last post. I think the solution would be for
    me to
    purchase the correct processor, which would have come with the original
    sound card had I not been a little tight on the money front.
    I have attached a photo of the sound card with the processor, I would
    love
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    your
    web site. Would you possibly be able to send me the correct link to this
    item so I can buy this Processor Please?
    Kind regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 8 January 2006 0:3
    To: Martin
    Subject: RE: CLE -
    Dear Martin
    Thanks for your reply
    Your soundcard is Audigy 2 ZS
    Your speaker is Creative Inspire 5. Digital 5500
    You will need to have a 3:3 cable(with the color green, black, orange)
    to connect your soundcard to your speaker, to achieve the 5. effects
    with games.
    Below is the connection:
    - Connect line out jack of Audigy 2 ZS
    to 'Front' of Creative Inspire 5. Digital 5500 using the green color
    connection
    - Connect line out 2 jack of Audigy 2 ZS
    to 'Rear' of Creative Inspire 5. Digital 5500 using the black color
    connection
    - Connect line out 3 jack of Audigy 2 ZS
    to 'Center/Subwoofer' of Creative Inspire 5. Digital 5500 using the
    orange color connection
    Once you have done the correct connection, play the game DOOM3.
    Ensure you have selected either the EAX or surround option in the game
    settings.
    Does it work?
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Creative Labs Europe
    Original Message Follows:
    You have lost me. Your sound card clearly states that I can have EAX
    surround decoding from the sound card I have purchased.
    All of the games on your web site claim to give me an environmental
    effect
    that will blow my mind, hence EAX.
    All I have done wrong is NOT buying your decoder that comes with the
    sound
    card. My mistake.
    All I want to do is re-address this issue and buy the correct
    decoder/processor.
    Can you point me to the correct link on your web site so I can buy the
    correct decoder/processor?
    As for the PCM out of the above cables, this foxes me as my other
    equipment
    only use Optical cabling on my Lexicon processor and from that I have DD
    7., DTS 7. and meridian 5. lossless.
    My issue is more to do with NO EAX from the rear and centre channels
    while
    in-game.
    Kind regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 6 January 2006 09:3
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM887805I6636L0KM)
    Dear Martin
    Thanks for your reply
    All commercial digital connection eg. optical or coaxial cable will only
    carry PCM stereo signal. If you want to output the signal to a surround
    5. with extra EAX environment effects, it will not be possible at all
    since it is only restricted to stereo channel signal.
    As per current industry limitations, we are bound to follow the standard
    one-signal output for all our SPDIF and Optical output jacks. This is
    something that is currently shared by all vendors for all products.
    Please note that all games are not dolby digital, even they are , it
    will require certain motherboard to encode it to dolby digital signal,
    which our soundcard does not support.
    You can only use analog connections to gain true 5. surround for
    gaming..
    email.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Creative Labs Europe
    Original Message Follows:
    Hi Joong
    I don't fully understand your email, but I do get the gist of what
    you're
    saying and understand I need to connect the analogue cable to fully
    appreciate the sound in EAX.
    Would you be able to tell me what product I could buy from your
    catalogue
    which would marry up with the sound card I have, as I understand now
    that
    the Inspire 5. will not do the job.
    Kind regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 6 January 2006 04:00
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM8875697I6636L0KM)
    Dear Martin
    Thank you for the reply.
    Computer games written with support for 3D audio do not require a Dolby
    Digital Interacti've Content Encoder (DICE) to output multichannel sound,
    with no exceptions. Sound devices that support the real time encoder
    technology from Dolby will simply receive the multichannel wave file
    output and encode it in real time to a somewhat modified Dolby Digital
    bitstream. Creative does not support the Dolby Digital Interacti've
    Content Encoder on any of its sound cards.
    The only difference between a Sound Blaster card and an audio card that
    has a real time encoder, is that you can make a one-wire, digital
    connection from your audio card to your home theater receiver and enjoy
    discrete multichannel sound from the game. However there will be a
    continuous, slight delay, known as "latency", as the encoder is creating
    and transmitting the bitstream, and of course the compression scheme
    being used is "lossy" (i.e. not bit-accurate).
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    surround sound with a Sound Blaster card, it is recommended that you
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    another one for front center and subwoofer. Though it requires more
    cables than a real time encoder system, it will not have any latency
    issues. When connecting PC audio to a home theater receiver, Creative's
    latest sound cards such as Sound Blaster Audigy, Sound Blaster Audigy 2
    are likely to provide higher quality audio than any Dolby Digital real
    time encode system available for the PC today.
    Please retain all the previous correspondence when replying to this
    email.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Services
    Please do not use this link to submit technical queries
    Original Message Follows:
    Hi
    One particular game which has "in-game" DD is Farcry; I used this as my
    benchmark disc for DD and to push my Nvidia 7800 GTX GPU's (I have tried
    it
    on friend's machines and they get the full surround effect so I Know
    this
    version is ok. I also have ALL of the game patches & updates.
    I would like to point out that while playing Doom 3, Half Life 2,Fear,
    Colin
    McRae rally 04,FIFA 2004,Meddle of honour pacific assault, Rome, Shadow
    ops, All these games have EAX HD, which is enabled within the options
    menu
    "in-game", But I do not get ANY use out of the rear's and I might as
    well
    listen in stereo.
    No, inspire 5500 does not automatically switch while "in-game" when DD
    is present as you would expect, but does if it was a Movie, which makes
    me
    think the DD stream isn't getting to the processor.
    I originally thought I could put all this to rest if I could buy the
    control
    panel that would have come with the Sound card if I had not tried to
    save
    money, but every time I search your accessories site I get completely
    lost,
    it really isn't user friendly, the sub-menus are very time consuming and
    point you in the wrong direction because they are not categorised as Joe
    public would understand
    I downloaded your TEST Movies and creative demo player utility, ran it
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    I want to put this card and Processor into my boys computer (which is
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    if
    I cannot find a logical reason why this set-up cannot work first.
    Would it have anything to do with the pins on the Digital out on the
    sound
    card plug, the one I bought and was attached to the last email? Only
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    Regards
    Martin
    -----Original Message-----
    From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
    Sent: 5 January 2006 08:09
    To: Martin
    Subject: RE: CLE - Technical Support Request (KMM8868993I6636L0KM)
    Dear Martin
    Thanks for your reply
    Your speakers are fine as you mentioned that there is sound from all the
    speakers when you are playing movie.
    May i know what game are you playing when there are no sound from the
    rear speakers?
    Have you done the appropriate settings in the game to achieve the 5.
    sound?
    Is there any game patches that you will need to update?
    Does the Dolby Digital LED light up when you are playing the game?
    Please retain all the previous correspondence when replying to this
    email.
    Best Regards
    (Mod Note: Name Removed)
    Creative Customer Support Servic
    Original Message Follows:
    Hi
    I am sorry; I should have said the Inspire 5. was model number digital
    5500
    S/N SW330030026.
    The inspire has these connection on the back of the processor
    >From top/back of unit
    Audio Outputs
    Front
    Rear
    Centre/subwoofer
    Audio inputs
    Audio line in
    Coaxial
    Optical
    DIN
    The Din to a remotely located Subwoofer which has the speaker leads
    inputting into it. Plus power.
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    the
    invoice I was sent, it shows the lead I was told to fit.
    As I said, I can now hear DD5. while within a movie from ALL speakers
    BUT
    no sound from rears during IN GAME DD5.
    I do not use this PC for films only games.
    Regards
    Martin
    If you are having a digital connection, it is normal for only get only
    front left/right is you use the speaker test option.
    http://us.creative.com/support/kb/article.asp?l=3&sid=4858
    Speaker test only outputs from two front speakers?
    You mentioned that that you are unable to get any sound from the rear
    speakers when playing game right? May i know are you using a digital
    connection? May i know what speaker settings have been made under
    Creative Speaker settings?
    Do get back to me on the above.
    Thanks
    Original Message Follows:
    Operating System: Windows XP Professional x64 Edition
    Creative Model Number: SBO 350
    Computer Brand/Model: home made
    Processor/CPU: AMD 64
    Memory: Gig DDR 4
    BIOS Type/Revision: 5. 39
    System Board/Chipset: ASUS A8N-SLI Deluxe
    Detailed Problem Description:
    I have the above Sound card.
    I also own Inspire 5. amp/processor
    I Wanted to save money by connecting above sound
    card to amp/processor
    Connections on sound card made life very difficult
    I contacted Creative for help. you told me to buy
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    web site, (I tried to find
    the product number for you, but your sub-menu
    system is so poor I couldn't locate the RCA/mini
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    setting on every program/utility/kitchen sink and all.
    I have an SP-Diff wire from DVD burner to creative
    sound card, and yes its enabled and digital only
    is selected.
    I can play a DVD and see the inspire 5.
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    digital when it See's an AC-3 stream.
    when I try and play ANY game you say has EAX
    ,2,3,4 I cannot get any sound from my rear
    speakers (see above in Dolby Digital ALL speakers
    work correctly)
    when I enter the set-up menu within the creative
    software you supply with the sound card and select
    5. speaker, digital only, test the speakers via
    the white noise function, all i hear is left and
    right noise. no centre, no rears.
    I phoned you tech support line, the boy on the
    phone didn't have much of a clue about your
    product and I had to tell him what connections sit
    on the inspire 5. series amp/processor.
    I want to build another PC for my son, I want to
    add the FX series sound card and amp, but i am not
    willing to buy anything until i feel you have
    helped me to solve this problem first.
    please can you help, I am at the end of my tether
    with this sound card.
    kind regards
    Martin Waite
    Message Edited by Daniel-CL on 0-28-2006 :36 PM

  • Loud crackeling noise and barely any sound-Audigy 2zs, Dell Dimension 2

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    http://forums.creative.com/creativelabs/board/message?board.id=soundblaster&message.id=5343 --
    You can either use the audigy to decode the sound or your reciever to decode the sound with the SPDIF passthrough. Just whichever has the better specs.
    From my situation I would recommend having speakers with analog hookups to the front/rear/center sub rather then the digital output. The only way to take advantage of the digital output is with a DVD and in that case you can just watch a DVD on your TV rather then your computer. For games the analog 5. hooks is better as well because with games it decodes it and with your reciever it would only have 2. sound.

  • Question on hooking up an Audigy 2zs to my home theatre syste

    im trying to hook up my home theatre system to my pc. does anybody know if the "creative sound blaster digital I/O module cable" (which is an adapter that converts /8" headphone jack to a digital optical cable), is compatible with the Audigy 2zs card? so far i heard its only compatible with the audigy 2 value card..why not the 2zs?
    Message Edited by listento3 on 06-27-2006 :6 AM

    listento3,
    Are you referring to the Digital I/O module unit's If that's the one, then no, I'm afraid it doesn't work with the Audigy 2 ZS soundcard. If your HT system works with coaxial input, you can use coaxial instead of optical.
    Jason

  • SB Audigy 2ZS Plarinum Pro: setting source for recording

    Hello!
    I am having problems setting the source for recording. I want to set the recording source from 'Wave' (default) to 'Line-In /Mic'. After doing so with the mixer or the MediaSource Player it resets to 'Wave' after some time. Why? Can I force the software to make 'Line-In /Mic' the default setting? It really dri'ves me nuts to see that the source has changed without me being notified. I want to have the source changed only by myself and not by some cozmic radiation, God's will, voodoo magic and whatnot.
    Greetings
    ClustalW

    <Re: SB Audigy 2ZS Plarinum Pro: setting source for recording? Okay ClustalW, I understand the "Default" problem you are having. So can you go to control panel, and sound and there look at your recording devices and tell me what do you see? If your desired device is there, you can choose it as the default and then throughout the rest of windows, this will be THE global default recording device or the first choice, when you are in other programs to record from. Also, make sure your device is plugged in when making this change. On my system with that board, a few years ago, I could make the choice, but it would always pick something else when the source was unplugged. For example, if I were using the front bay inputs as recording, when I would unplug them and reboot, my system picked the next thing as default.
    Next go into to your Creative Control panel and do the same thing there. Theoretically your choices should be linked, but this is not always the result. I can choose mine in Vista and windows 7, but lastly I always go to the Creative mixer applet and do it there and that works best. For me, my default is my front panel Mic or Microphone FP but as soon as I unplug it, it wants to make my back mic jack the default.

  • SB Audigy 2ZS clicking quest

    Before I go through the hassle of tweaking all kinds of settings in windows and scrubbing and reinstall drivers (and thereby getting progressi'vely more frustrated), I want to see if anyone else has had the same problem I am and if they found a solid solution.
    I have an Intel P4 based machine with a gugabyte 8KNXP mobo. The only cards in my machine are an ATI Radeon All-In-Wonder 9800 PRO, and my Audigy 2ZS. The vid card is riding in the AGP slot, and I have moved my sound card to every PCI slot except the one next to the video card due to heat reasons.
    My sound is perfectly fine whenever I am not gaming. When it does act up, I do not get the crackling I have heard posted here by other people. What I get is a very regular click/pop. It is very sudden, very short, and *very* regular. The clicks are usually about a second and a half apart. The clicking isn't always present. It will come and go. When it shows up, it usually continues until I shut the game down, although there are cases when it will just suddenly stop and everything is ok again.
    I have had this problem playing online games. WoW, EQ2, EVE, GuildWars, etc... Non-network games don't give me this problem.
    The obvious assumption here is that it is network related. My motherboards onboard network controller is on IRQ 8. My audigy is on IRQ 22. No conflict there.
    Has anyone experienced a similar problem?

    Hello,
    Thanks for the reply! In surround mixer, under source, I do see the last slide on the right is mic, but there isn't a mute option under the slide. I tried moving the slide all the way down, but that didn't help. Any other ideas? I'm desperate!!!!!!! Need communication during game!! Thanks

  • SB Audigy 2ZS distorted so

    I upgraded my SB Li've card with the SB Audigy 2ZS and noticed that while listening to songs and playing games, the sound is distorted. It sounds like the music is playing at a high speed and breaking in short intervals.
    I have upgraded the drivers with the latest version available from the Creative website. I also upgraded to the latest Direct X driver - Ver 9. The Creative Diagnostics indicate no issues with the card.
    Please advise, Thanks

    PaulBrain wrote:
    Hi!
    I've noticed partially extremely distorted MIDI-Sound on my Audigy 2ZS Platinum Pro; it seems that the problem gets worse the more instruments are playing simultaneously; it doesn't seem to depend on which soundfont is loaded, and if, then only slightly. I didn't encounter the problem with the original drivers (at least I believe so), but I can't step back to the old ones because of their awful BF2-support. Currently I'm using the latest drivers (not beta). Anyone else experiencing this problem? Thanks for your answers!Message Edited by PaulBrain on 02-04-2006 07:7 AM
    Select another MIDI Playback Device on Windows Audio settings (try "SB Audigy 2 Zs Synth A [xxxx]" for example).
    jutapaMessage Edited by jutapa on 02-04-2006 09:27 AM

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