Audigy 4 external hub probl

Hi, my audigy 4 pro external hub has stopped working completely. The power light doesn't turn on. I have reinstalled the drivers several times, and I get an error message, something about an NT failed or invalid handler I think? Will the external hub power light come on as soon as the computer turns on, or after windows loads? That way I can determine whether it's a hardware or software problem. Also, there is no power plug anywhere on the I/O hub, so it is powered by the audigy 4 card correct? I found a creative power cord next to the hub, but I think it's for an old MP3 player that has long since died; I can't find anywhere to plug it into anyway. Please help?Thanks,-UnSaniTiZ

Well having spoken to Technical support for about an hour, they told me it could because my onboard sound card hadnt been disabled. Well I've disabled that and uninstalled its drivers. Then I did a clean install of the audigy4. Still the same problem. For some reason, the headphone volume slider in the surround mixer is greyed out and the isnt any headphone tab in the Audio console. Having been told that this is Creatives best product and "it cant have anything wrong with it", I am beggining to wonder just what is going on? I've completly disabled my old onboard sound, done a clean install and still the headphones/volume/remote etc arent working. Is there anything else I can try?

Similar Messages

Power to external hub of Audigy 2 ZS Pl

I recently bought an Audigy 2 ZS PL Pro sound card, and have (as many seem to have) problems with powering up the external hub. I try to be as specific about my questions as I can.
() I don't get clear about what is meant in the Quickstart Manual, step 3. Sofar, I have only placed the sound card in its slot, and tried to connect the 2 AD links appropriately. But should I do more than this to get the hub working? I see a mention of something called "power splitter cable". This is something I have not used, should I (there is a big OR in the manual that is really confusing)?
(2) And here comes my second problem: I bought the card second hand (so I am not accusing Creative of anything, yet) and it seems that the seller did not include a power splitter cable in the package. So, I have to ask, if these are easily available things?

bernt,
The power splitter is a pretty standard cable, it's the same type of connection as a floppy dri've uses. You should be able to get a power splitter like it in an computer/electronics store.
The power splitter/connection is needed for the external dri've. The card itself does not need extra power, but the external dri've connects to the card and needs power to operate.
Cat

Will the external hub of an audigy 2 platinum pro ZS work with an X-fi Xtreme Mus

Topic title says it all.
I recently bought a new pc with a Soundblaster X-fi Xtreme Music, I love the new features of the card however I don't really want to shell out on getting a usb hub.
With my old pc I had a Soundblaster Audigy 2 Platinum Pro ZS (phew that name is long) and it came with a very usefull external hub with midi and audio inputs, the works. I was wondering if it is possible to hook these two up?
Thanks in advance

No, they aren't compatible. The X-Fi card doesn't have any AD_Link connector to link up with the external I/O console you have.
Jason

Headphones not working on external hub of Audigy 2 ZS Platinum

Hi,
I've just got a new Audigy ZS Platinum Pro for christmas, installed fine, but for some reason, I can't get the headphone jack to work on the external hub. I've tried a number of /4" adaptors, with a number of pairs of headphnes and played around with the MediaCentre settings, etc to no avail. Followed the instructions in the help document all to no avail. My external speakers work fine, and I have tried removing the external speakers and just having the headphones but it still doesn't work. Does anyone have any ideas?

Hi Jeremy,
Thanks for getting back to me so quickly. I have checked all the other outputs/inputs of the dri've (Optical has red light) firewire is working, MIC is working, remote is working, so I think the dri've is getting power. Do you know of any other cases where the headphone jack was physicaly faulty? I plugged the headphones into the sound card itself last night and that worked, but it is not a sustainable solution, as my computer is on the floor and the cable is not long enough!
Any other suggestions?
Cheers,
Rob.

Audigy 2 ZS Platinum Pro Not Working ! External Hub Has No Lights

In the device manager it shows 'multimedia audio controller' with a yellow '?' and '!' through it and when you click properties it says 'driver not installed'. I just installed the new driver pack w/ audio console from the creative site!!! What's going on?! I have no sound and no lights on my external hub! A little frustrating... any help would be appreicated. Thanks
The sound card itself seems to be working and songs can be played however the external hub has no lights and seems non-functional. I've tried it in several different pci slots. Is the hub supposed to light up upon bootup or do you have to turn it on with the remote? I think the remote battery may be dead but there should be some kind of lights on the hub unit once the pc is booted... Both AD.Link Cables are connected so this thing should be working..
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Thank you for your help. It seems as if there is no power whatsoever, although the ad.link cables & 2 are both hooked up. Perhaps faulty cables or hub? Is there anything else that needs to be hooked up?Both were factory fresh before installation... I am unable to fix the driver issue using normal methods. I have tried re-installing the driver package from creative several times..

Sound Blaster Audigy 2 ZS Platinum Pro, External hub is without power

This might be a tough one...
I'm hooking up my external hub for the first time since I've purchased the card (over .5 years ago). I've got the two huge cables (bound together) coming from my sound card to the external hub and, naturally, the black, green and orange cables coming from the sound card on into my S750 sub.
Am I missing some other cable that powers the external hub? Is it broken if I'm certain I have it connected properly, otherwise?
I'm pretty sure I've got the right sound card drivers (got them directly off the Creative website--lost my driver CD)... does this look right? (http://www.dieirl.com/temp/soundcard.jpg)

ufkaz wrote:
This might be a tough one...
I'm hooking up my external hub for the first time since I've purchased the card (over .5 years ago). I've got the two huge cables (bound together) coming from my sound card to the external hub and, naturally, the black, green and orange cables coming from the sound card on into my S750 sub.
Am I missing some other cable that powers the external hub? Is it broken if I'm certain I have it connected properly, otherwise?
I'm pretty sure I've got the right sound card drivers (got them directly off the Creative website--lost my driver CD)... does this look right? (http://www.dieirl.com/temp/soundcard.jpg)
Have you looked from the User's Guide --> is power cable connected too (one free floppy disc power connector).
jutapa

Audigy 4 pro probl

Hi,
I am having problems getting dts sound from my audigy 4 pro soundcard.
i am using inspire t7900 speakers.
when i play a movie in powerdvd i only get 2 front channel working, even though i select dts format.
what am i doing wrong?
i get the same effect when a play a movie on my dvd player [home]. i am using the left and right audio leads commected toline in 3 on the back of the audigy external box, but still only get two channels.
Please help, what am i doing wrong?

Do you have the 2 pin Digital cable running from the DVDrom dri've to you card or to/from the I/O port?
Use it if you dont.
Go to windows control panel then audio HQ.
Open up device controls and then decoder.
Select SPDIF passthrough. ( ensure you speaker set up can decode it though ) Id say yours do
In control panel open up sound and audio devices then hardware. Select your sound card in the list.
Highlight and go properties then go to properties in the next window.
Open up each device and ensure its set to use audio features on this device.
With powerdvd in the advance options for audio ensure its set to 5. or which ever speaker set you have. Same with audio in windows control panel and Creative Surround Mixer.
What codecs/filters are you running? IF you have installed too many codec packs that can/may cause issues.
For the most part all you need is WMP0 + AC3 filter and or FFDshow. Your DVD player software ( your case Power DVD ) and Xvid or full Divx version, for most common AVI files and the like.
In the advance options in Power DVD is there an Audio option for SPDIF? If yes, select it.
Also ensure its set to use your card and NOT default audio device which is, I think wav - direct sound, in other words not full range, you want full range that your card can do. an excample.
WMP has 2 options for its sond device - open up tools, options, devices then speakers - properties. Here you will see default direct sound and then your card. You should have simular setup system in Power DVD.
If that fails.
Can you uninstall Power DVD and try WinDVD, you may have this with your mainboard?
If you can get WIN DVD ensure its set up to use SPDIF.
Ok, try that for starters and see how you go.
It will be somthing simple Id say

External hub not working

I had to disconnect the external hub from the ZS pro sound card on my XP system and on reconnecting I now find that the lights on the hub dont show. It does not do anything,control the volume or work the headphones. The pro gamer G500 speakers can be controlled from the wired controller and the headphones work from it but the on screen display does not show. I have double checked the connection.Has any one got ant ideas please

I have the same problem. Using a powered USB hub to connect my LaCie disk makes no difference versus a direct USB connection to TC.
Overall, I think I have other problems with TC, as I can access it via Time Machine, but not via Finder. I can see it in Finder, but any attempt to connect this way results in a "Connection Failed" message

SB Audigy External drive (SB0110) + SB Audigy 2 ZS card (SB0350) =

Hi,
I was wondering if there was a way to hook up the Sound Blaster Audigy External dri've (SB00) that came with the SB Audigy Platinum EX package to the Sound Blaster Audigy 2 ZS card (SB0350) and if so, could somebody please explain to me what i need to do to get it done? I hooked them up together but i couldn't really get the drivers to work so i'd really like to know if it's even possible to do that.
Thank you !Message Edited by DjStik93 on 07-09-2006 07:02 PM

Hello!
Is this 00% that is not compatible to a Audigy 2 ZS with a AUD_EXT header?
Is it not the same?
Look => http://ali've.singnet.com.sg/audigy/review/audigy-dri've-ext.htm
Plz reply!
Regards,..

Audigy 4 Pro Hub probl

Hi
I have just got an Audigy 4 pro. Everything seems to be working fine except parts of the hub. At the moment the Remote Control, volume, headphones and cmss etc dont seem to be working. But the other posrts like the Firewire, optical, and spidf etc are all working.
So is this a problem with the hub or have I done something wrong?
Thanks

Well having spoken to Technical support for about an hour, they told me it could because my onboard sound card hadnt been disabled. Well I've disabled that and uninstalled its drivers. Then I did a clean install of the audigy4. Still the same problem. For some reason, the headphone volume slider in the surround mixer is greyed out and the isnt any headphone tab in the Audio console. Having been told that this is Creatives best product and "it cant have anything wrong with it", I am beggining to wonder just what is going on? I've completly disabled my old onboard sound, done a clean install and still the headphones/volume/remote etc arent working. Is there anything else I can try?

Audigy 1 external bay : proble

Hi,
I recently bought a Creative Audigy Platinum eX with external dri've, but I can't figure how to make it work..
The sound card installs and runs fine, but nothing from the external dri've.
The optical output light is on, so the dri've has power, but nothing more...
I tried to de-install / reinstall drivers only, entire software suite (found on this forum), tried modded and updated drivers, but nothing works.
So.. did I miss something ? Is there something more i could test (like changing PCI slot ?) ?
I bought it to play guitar, so i really need a solution...
Thank you all for your future help
Edit : I forgot to mention : I'm using WinXP pro SP2, and everything is running fine...
Message Edited by stouf on 04-29-2008 0:32 AM

But the power supply doesn't make the noise if it's plugged into the wall but not plugged into the external sound card? Can you test the output of the power supply with a multimeter?
rocket4275 wrote:
Yes it does make noise, it doesn't even power up, so the computer can't even recognise the device.

Audigy 2 nx external (mute probl

first of all , i cannot operate sound control from the remote control.. When i press the volume button , it displays in the computer whether i increase the volume or decrease the volume , but nothing has changed in the sound volume..
secondly, when i press the mute button in the remote control , it mutes the sound but after that i cannot remute the sound..(by pressing the remote control) .. I tried to shutdown the sound card but when i re open it , it is still in mute mode.. After muting something strange is beginning to occur and when i tried to open speaker settings, or eax console or other thing , it says "the audio device supported by this application is not detected. The application will exit"
what does it mean?.. Can a mute button create this much problem ? .. thanks for help..

Tiger33 wrote:highly doubt anyone that brought a nx will be using it for multi track recording mate (no offence) even the box itselves says clearly "GAMING AND PLAYING MUSIC" and for the job it was built for it is excellent.
I think we all agree that few people would buy an NX for multitrack recording but check all the other posts out, you'd be amazed. Multi track mixing is just an example which just as easily could have been printer, DV cam etc on a hub on a system with USB 2.0 disabled (and most people do not know how to enable it or even check it).
Also a lot of people here with problems buy a card that does not have the box you refer too, these are known as bulk packs and have little more than than bubble wrap.
And lastly, don't think everyone's as lucky as you they might not have the education or cash you have access to.

Length of cable from card to external hub

Is there anyone that can tell me how long the cable is from the card to the external I/O hub on the Audigy 4 Pro? Thanks.......Cleorich

I would assume the same!
You're welcome!

Creative Audigy 4 Pro probl

I have the speaker system Sven HT-485 and sound card Creative Audigy 4 Pro. As to me correctly to connect all this through the external module of the sound card that worked normally. And I connect that, but through a coaxial and optical there is no sound. And when I connect to the most sound card through AUX a sound is, but a stereo. And how to me to achieve 5. Or it is impossible? Help, very much I ask! Thanks

tim55555 wrote:
I have the speaker system Sven HT-485 and sound card Creative Audigy 4 Pro. As to me correctly to connect all this through the external module of the sound card that worked normally. And I connect that, but through a coaxial and optical there is no sound. And when I connect to the most sound card through AUX a sound is, but a stereo. And how to me to achieve 5. Or it is impossible? Help, very much I ask! Thanks
Speaker configurations are made on Speaker Settings -panel (can be runned from Surround Mixer too).
Perhaps on Speaker Settings -> digital output only may help when you connect through digital output. There is also utility called CTPanel you may want to check out.
.jtp

Ipod plugged to external hub / Hard disk = system crashed !!

Hello I have an external disk with a hub (minipartner from Macway) it seems that it isn't possible to plugged it & using Itunes (in despite that under the explorer I can see my ipod)
I tried few times & windows crased down each time, it's boring because I have only a 4 pins firewire used for that external disk, otherwise I have a pc card as well but it put extra wire again on my desk which contains already many things so anybody have a good experience with that configuration. Otherwise i had no success as well to put my the itunes library on the external disk, i have some errors messages each times during synchronisation......
Thanks for any suggestion !
toshiba Windows XP Ipod 2 g (still working ...)

Any hooks in particular? I don't know which hook to add other then the 'blocks' hook, which is there already:
HOOKS="base udev autodetect modconf block filesystems keyboard fsck"
Also, I don't think that could be the problem since loading the initramfs image takes place after choosing something from the Grub Menu. That menu never appears, I just get "welcome to grub!" with a blinking cursor underneath.
I did add "insmod usbms" in grub.cfg, but that didn't change anything.
What strikes me as odd is that in grub.cfg, the disk is referred to as "hd1", where I think it could just as well be "hd0" if that's the first hard disk the BIOS boots from. But I'm not sure if that really matters since the search is done with the UUID.
Another thing I tested earlier: I dd 'd the Arch Live image to the external usb HDD, and then it boots fine...

Audigy 4 external hub probl

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