Audigy 4 Pro problem "setup is unable to detect a supported product on your system"

I have reinstalled my windows 7 one week ago and my audio card stopped working. I've managed to install manually one component of the audio card (multimedia audio controller) and now i have sound but the other one (PCI input device) still doesn't work, even if I try to install manually the driver, it says it's not supported (I tried with 4 different version of drivers xp sp2, sp3, vista and w7). The external hub doesn't work either.
Please tell me if I did something wrong because i don't know what to do with it.

I had the same problem when I uninstalled the drivers through device manager and then tried to install without rebooting. What I found was that after rebooting Vista detected the card and installed the old drivers. I simply installed the new drivers over the top and it updgraded them without a problem - other than the problems these drivers already have. Perhaps the new installer has fixed this problem.

Similar Messages

Setup is Unable to supported product on your system

Ive had this message ever since i had the card
and id like to update, i've tried software autoupdate, and even downloading the beta
i followed all the instructions etc etc
XP SP2, Audigy 2, AMD 3500+, gb ram
What exactly is the problem, shouldnt the software be functional?

I got a new computer with Vista installed. The new drivers worked fine, all good. Then I installed Win XP in dual boot to get some of my games running and had big problems installing the XP driver. "Setup is unable to detect a supported product on your system". So after hours and hours of browsing and testing I found this driver: http://www.joker.si/mn3njalnik/index...howtopic=86650?It is a driver modified from the newly released Vista drivers. Now to get these to work I had extract the files manually from the file and run the Setup.exe in the Drivers folder. Can't get the audio console to work though only drivers. Atleast I have sound now so I am semi happy.

Xtreme music sb0460 model, is this oem ? Can't find driver "Setup is unable to detect a supported.."

Hello, I have bought creative xtreme music sb0460 model, and its probably oem product. My msi 880 gma motherboard recognise device in windows 7 32 bit as pci device, tries to find update. But nothing. Actually I did many things, I've disabled my onboard sound device, tired manually to install. Tried many new updates from 2008 for this model from creative database, but nothing I just only get message "Setup is unable to detect a supported product in your system" when try launch a setup. I don't know why is that. I will give some numbers and maybe you will help me. Serial number MASB0467641R08326T; Tested to comply with fcc standrats for home or office use complies with Canadian ICES-003 class b
Thank you for advices !

Download the newest drivers for the card and extract them using WinZip, 7-zip, or WinRAR. Then you can manually browse to the driver folder with the .inf file inside and install the driver that way. Done it many times myself and it works well.
Originally Posted by Erna
Hello, I have bought creative xtreme music sb0460 model, and its probably oem product. My msi 880 gma motherboard recognise device in windows 7 32 bit as pci device, tries to find update. But nothing. Actually I did many things, I've disabled my onboard sound device, tired manually to install. Tried many new updates from 2008 for this model from creative database, but nothing I just only get message "Setup is unable to detect a supported product in your system" when try launch a setup. I don't know why is that. I will give some numbers and maybe you will help me. Serial number MASB0467641R08326T; Tested to comply with fcc standrats for home or office use complies with Canadian ICES-003 class b
Thank you for advices !

Zen 20gb - Setup is unable to detect a supported device

Trying to install my Zen 20gb (bigger version of the micro!) onto my work-laptop;
Unfotunately I cannot find the original installation disk, but I have downloaded the latest software from the Creative website. When I try to install CMS_PCAPP_LB_3_30_2.exe, I get a message "Setup is unable to detect a supported device...". Immediately before this, the Zen shows Docked, but then reverts back to the Play screen.
I have searched this forum and tried as many different soultions as I can find, all to no avail. I have installed NomadSync and that connects without problem... but why won't the "official" software?

Yep... already tried that. I've even used the Software AutoUpdate that says I need the:
Creative MediaSource Player/Organizer 3.30.2
Creative MediaSource Plugin for CD Burner 3.0.8
Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource
... so that is detecting the Zen, but when I try to install Media Source Player/Organizer, it can't detect it!

HT4436 i have a problem with my Macbook Pro. When i tried to open it, something appeared : "enter your system lock PIN code to unlock this Mac". What should i do?

i have a problem with my Macbook Pro. When i tried to open it, something appeared : "enter your system lock PIN code to unlock this Mac". What should i do?

Question is did you lock your Mac from Find my iPhone using iCloud or is the Macbook really yours?
If you have in fact locked your Mac using Find my iPhone on iCloud then you will need to enter the PIN you have set when you locked the Mac.
*If you have not iniate the remote Lock then someone else has used your Apple ID and Password to lock your mac.
Message was edited by: Ammadz

"Setup was unable to detect a usable Java 2 Runtime Environment"

HI,
I have installed JDK 1.3.1 on my W2K professional machine. It runs fine. During the installation of Java Web start, the setup dialog box shows "setup was unable to detect a usable Java 2 Runtime Environment" and ask me to install JRE 1.3.0_02. From control panel, I can see JRE 1.3.1 is installed. Does anyone know why this setup program can not detect my existing JRE 1.3.1 from Sun? Please advise.
Thanks.
-Fred
[email protected]

BTW, same thing happened here.... 1.3.1 FCS installed on WinNT prior to installing JWS 1.0.1 and Web Start failed to detect the JRE. I just cancelled the 1.3.0_02 install & Web Start apps worked fine with the 1.3.1 installed...
Somewhere in Web Start's config is a pointer/field to the JRE it uses...
Good luck,
Chris

Audigy 4 Pro Problems in Vista Ultimate 64

Hello,?I have Problems with the Recording Source Line in / Mic and What you Hear on my Soundblaster Audigy 4 Pro in Windows Vista Ultimate 64bit. I use the Beta Drivers 2.2.0002When i record over Line in / mic or What you hear sometimes the recording iss?distorted.When i restart my System sometimes it works sometimes not.

I have not had that issue with an Audigy 4 with 32bit Vista. Don't expect to get many answers from Creative here though. I would use your onboard sound untill they get decent drivers out for Vista 64. Are u from Ohio Good luck, Diseaseboy

AUDIGY 4 PRO PROBLEM WITH I/O

NEW MEMBER Just purchased a AUDIGY 4 PRO sound card, card works GREAT, however the external I/O hub which is connected via a multiconductor cable from the sound card, appears to be
DEAD, no LED indicator light come on;, when the headset is pluged into the I/O hub, the speaker audio is
NOT mute. The instructions are not TOO clear as to how to test the I/O hub. In summary I think I have a
DEFECTIVE cable or I/O hub! Any suggestions would be appreciated. Thanks [email][email protected]][email protected][/url]
SENT 700EST27JAN06

HI DAN Yes, the card is working properly, but the external I/O hub which has various jacks and controls is not showing any signs of life. I think there is some type of LED's to indicate something, but they do NOT light. A multiconductor cable is used to connect from the rear of the sound card to the external I/O hub. I have reconnected this cable several times, so as to reduce the chance of a poor connection, but NO luck. Thanks for your suggestions, best regards **bleep**:smileyindifferent:

Acrobat X Pro: Check for Updates Error 1007 Updates have been disabled by your system policy

Because of another Acrobat problem (I won't go into here), today I uninstalled Acrobat Pro 10.1.9 and re-installed Acrobat 10.0.0. I thought I could get back to 10.1.9 by selecting "Check for Updates" after installation. My system is Win7x64 and I'm running as a named user with Administrator rights on a machine that is not part of domain.
When I select "Check for Updates", I receive a window titled "Adobe Acrobat Updater" that says "Update failed Updates have been disabled by your system policy. Error: 1007 <Close>" About ten seconds later, Acrobat X terminates, leaving this window hanging around.
What do I do to enable checking for updates?

Thanks Bill@VT and LeoAdobeX. It's still not working though.
Over the last few days, Windows System Restore says I have done 4 (four) Remove/Install Pairs. I tried the helpful cleaner you suggested. I knew I probably had some Acrobat9 cruft, so I ran the Acrobat9 and Reader9 cleaners, then the AcrobatX cleaner (I never had ReaderX). I also uninstalled absolutely every Adobe program from my system: Flash Player (three versions), iFilter, Adobe AIR, Amazon Music Importer (relies on Adobe AIR).
I tried it both as 10.0.0, and installing 10.0.0 and then the 10.1.9 MSP you pointed me to at the "update link" above. I installed as "Trial" mostly, but once with my registration key.
Starting up Acrobat X still fails epically. Also, every time I've looked, it hasn't solved the "other Acrobat problem" that initiated all of this.
The most that I've received from Acrobat X today is the splash screen came up once. Only once. Even after a restart of Windows 7, launching AcrobatX from the Start Menu, Desktop or even directly from the EXE under "Program Files (x86) does nothing. I thought it might just be slow the last time, so I took a 15 minute coffee break after attempting to launch. Nothing.
Ergo, I am looking at Windows System Restore. I miss two days of not being able to read PDF's even if the "other Acrobat problem" remains.
However, I got a whiff that I have another problem headed my way. I bought update version of Acrobat9 and AcrobatX. I've now wiped all traces of Acrobat9 (and will shortly do another wipe of AcrobatX). The Cleaner log reports "** Info : Installed product not found for upgrade code". The MyAdobe website has all my install codes back to Acrobat4, but I'm not sure I could locate my Adobe 4 CDROM or the intervening CDROM's that would be required to source me back to a full version (maybe Acrobat6?).
As I understand it, System Restore will do many things but not actually install the program files that I've been writing and deleting from my disk over the last two days. So, I'm going to have to do some install of AcrobatX after I do the System Restore and I now have little hope that even that installation will work to "just put things back the way they were".
Is AcrobatX supported on Windows7x64 Ultimate? Is there some place to track down what may be the "issues due to the 64-bit system"?
I have checked the policies under Control Panel->Administrator and there is more to check there. My account is a member of Administrators, which I would think would give me the rights to do just about anything, but when I click on the "Local Security Policy" shortcut, I get a "Group Policy Error: Failed to open the Group Policy Object on this computer. You may not have the appropriate rights. <Close> Details: Unspecified error". I'll chase this down if the System Restore does not make this error go away, but this part is clearly not a problem with Adobe software. All of the Other Admin/MMC Tools like Computer Management open fine.
Thank you very much for the responses. I found them to be very helpful but I still feel I've got a big problem ahead.

Unable to Log in. Please see your System Administrator. Laptop chucks Spack

Hi all,
Got great responses from people in my first post recently, but before I managed to try any of them, my laptop chucked a spack attack.
It will start up, and get to the Log in Window, but when I type in my password (yes, it is the right one...) I get a message which says something like, 'There is a Problem logging in. Please see your System Administrator'. I can't remember the exact wording, but it is pretty much that.
Unfortunately, I am the System Administrator, and I'm using the only log in and password attached to the computer. So I've got no idea how to get into it. A friend suggested I start it up in target disk mode from another computer, but I've got Filevault turned on, so I suspect I'm going to have the same problem.
Recently installed an Apple security Update, but thats the only thing that has changed.
Any suggestions very welcome, as it has been about five days now.
Thanks,
Jonathan

Hi Jonathan!
Have you tried resetting the Admin PW?
To reset the administrator password using the Mac OS X CD:
1. Insert the Mac OS X Install Disc 1 CD and restart the computer.
2. When you hear the startup tone, hold down the C key until you see the spinning gear.
3. When the Installer appears, choose Installer > Reset Password.
4. Follow the onscreen instructions to change the password.
5. Quit the Installer and restart your computer while holding down the mouse button to eject the CD.
Copied From Changing your administrator password
Good Luck!
ali b

Unable to detect a compatible DVR in your household

Have found lots of posts about this issue but no fixes. iPad TV remote app worked well with my old silver Magnovox cable box, but that died, so now I have a black Xfinity modem (not the new X1). Cannot connect the DVR through the xfinity website or the TV remote app. Multiple calls and dropped calls have me quite frustrated. Now waiting to hear back from a "specialist." Tried rebooting cable box, deleting app from iPad and reinstalling, emptying the cache in my browser, etc. multiple times. Still get the error message. The cable box I have now is supposed to work with the remote app and the online site. Did anyone find out what the fix was? Hate to replace the box again, but that may be our next option...

Changes to the account or new DVR's take 24-48 hours for the DVR manager to work as the backend systems sync up.
It will probably start working by Saturday.

Audigy 4 Pro - Trouble increasing/decreasing the volume using remote (RM 1500)

NAudigy 4 Pro - Trouble increasing/decreasing the volume using remote (RM 500) As the title says, I'm having troubles with increasing/decreasing the sound volume using the remote controller unit - RM 500 on my Audigy 4 Pro.
The sound volume inc/dec works just fine if I do it via the keyboard buttons, Audigy's External Hub or any other "software method", except when i'm using the remote.
If i press + or - on the remote, only the left channel reacts.
I'm using the latest drivers/apps (via AutoUpdate) over a fresh Win XP Pro / Audigy drivers (from the original CD).
It does not have this strange behavior with the drivers/apps from the original CD, but only after installing the updated drivers. The reason i'm not keeping the original drivers is that a few years ago, when the original CD drivers were the only ones available, they caused the BSOD to my ex-system several times. It was something related to the fact I was using (and I still am) 4 DDR memory bars...
I would really need some help on fixing this issue.
Thanks in advance!

R Thanks for the fast answer Loi.
I downloaded the "ECUP_XPPCAPPBETA_US_3_40_2.exe" file but at installation start it gives me the message:
"Setup is unable to detect a supported product on your system. Please ensure that your product is properly installed before running this Setup program. Setup will exit."
PS: I just tried to install this beta app over the one i already have installed.

Setup can not find a supported product

&Setup can not find a supported product3 I have an XFi XtremeGamer and I tried to update the console launcher and received the error that setup could not find a supported product. I have had this machine for 2 years on XP, and I used the autoupdate feature on the website. This feature found the device on my machine and listed a few updates including the console launcher. I would think if there was a problem, the autoupdate would issue some kind of error. I was able to update the driver on 2/7/08 without any problems using the autoupdate with the website, and I did install the wave studio suite yesterday with autoupdate without issues too. I have made no hardware changes to this machine. Device Manager lists the device as working properly. I do have sound from the card. I tried to download the launcher.exe package with the same result. It would seem that I would have had more issues if the card wasn't installed correctly including the?autoupdate feature not?working and not finding the card and other autoupdate software packages not installing correctly.
Any ideas? Thanks.

[color="#000000"]The Creative Console Launcher 2.60.35 update does not work for my X-Fi XtremeMusic soundcard with Vista 64-Bit OS.
Edit:
Either going through the creative autoupdate or downloading the file manually and trying to install this update, I get this message below. Yes, I have went to the right download webpage for my soundcard and operating system.
My Soundcard : X-Fi XtremeMusic SB0460
My Operating System : Vista 64-Bit
[color="#ff0000"]"Setup is unable to detect a supported product on your system. Please
ensure that your product is properly installed before running this
setup program".
[color="#ff0000"]?
[color="#000000"]?=======
[color="#ff0000"]?
<div class="DownloadFileName">File Name : CSL_PCAPP_LB_2_60_35.exe<div class="DownloadText">This download contains?the Creative Console Launcher application. For more information, read the rest of this web release note. This download supports the following audio devices only:
Sound Blaster? X-Fi? XtremeMusic<
Sound Blaster X-Fi XtremeGamer<
Sound Blaster X-Fi Platinum<
Sound Blaster X-Fi Fatalty?<
Sound Blaster X-Fi Elite Pro<
Sound Blaster X-Fi<
Sound Blaster X-Fi Surround 5. <
USB Sound Blaster X-Fi Xtreme Audio?Karaoke<
Fixes:
Rectifies the output delay when using line-in/microphone monitoring.<<font face="Tms Rmn">?<font face="Helv" size="2">?
Requirements:
Microsoft? Windows Vista? 32-bit or 64-bit, Windows? XP Professional x64 Edition or Windows XP Service Pack 2 (SP2)<
Creative Sound Blaster?audio devices listed above<
[color="#ff0000"]?
Message Edited by freesky on 0-02-2009 0:28 PM

RS480M2 and Audigy 2 freeze problem

Is there somehow who is able to run an Audigy 2 on a RS480M2 board?
I've done some googleing to realize that no one seems to be able to run an Audigy 2 on that board. After some time (10 minutes, 1 hours, some hours, etc.), the computer freezes. Some are talking about conflicts between the onboard LAN controller and the Audigy 2 both nobody made the combination work even when tweaking devices IRQ. Do somehow know how to make this work? Is there a way to disable the onboard LAN? It's not a very good solution, but I would still be able to use my Audigy 2.
My setup:
Antec 1080Amg (430W)
AMD64 3000+
MSI RS480M2
Audigy 2
1 Gig Corsair Value Select DDR400 Dual Channel
Raptor 74 Gig
As you see, the Audigy 2 causes problem with just the onboard peripherals.
Thanks for all your comments. I hope that MSI support is aware of that problem.

Quote from: Junkie248 on 17-March-05, 11:15:47
Is there somehow who is able to run an Audigy 2 on a RS480M2 board?
I have an RS480M2-IL and I'm running an Audigy 2 Platinum EX with no sound card issues so far. I didn't do anything exotic in my BIOS settings. I have some other problems but they are not sound card related. The card is installed in the farthest slot from the CPU. I had to use an adaptor to get the extra supply cable to the card because the ANTEC Aria doesn't come with a floppy power connector on the PSU. I have the external module installed as well with Firewire and MIDI ports and remote control all working.
The card works for Cubasis/Soundfonts and VST plugins such as Crystal and Supersaw. It's much more responsive in this system than in my old PIII system especially for Crystal (a very CPU demanding additive synthesizer). I am using on board video (64MB) and LAN. FSB is 1000MHz.
I can do a detailed check of my BIOS settings if you want.
The install of all of the Audigy S/W was not clean. I migrated my hard disk from my old PC and re-instaled WINXP over what was already there so this is not a ground up build (I'm kind of surprised that it works).
Let me know.

Audio latency problem with VST, SONAR and Audigy 4 PRO

Hello all,
I have a slight problem with audio performance on my computer and I can't isolate what is wrong. I am using Cakewalk SONAR 4 studio edition, and a recently purchased Audigy 4 Pro soundcard. ( I know it's not quite professional grade, but it works well for me) I recently bought some string instruments from the Vienna Symphonic Library. So far, I love the sound of these "virtual instruments" if you will. The problem comes when I try to record them. I get stuttering and dropouts when I try to record the track in Sonar. I've tried the WDM drivers in 16 and 24 bit modes and the ASIO drivers (which apparently only support 16 bit!?) I know Creative has mentioned that these cards can record easily at 24/96 which is what I'd like if possible. Vienna instruments come in a 24 bit format. Is there something I'm doing wrong or do I need to seriously consider a different soundcard? I use Sonar to bring in the Vienna instruments as a VST. I also apply a reverb on it. When I just play this stuff on my MIDI keyboard, it all sounds great and keeps up. The moment I go to record though, I get dropouts after about 15 seconds or so. Also, is there no way to get ASIO 24 bit support for creative's consumer level cards? I'd be happy with the WDM's personally if those would work. I've looked into the KX project as well but haven't had a chance to try their drivers yet. On a different note, what are the significant differences between ASIO and WDM if any at all? (aside from supported bit rates) My current computer setup is quite powerful and I don't use much CPU power at all so I don't think it's my setup. Intel E6700 (2.67Ghz) Core 2 Duo, 2GB DDR2-800, 320GB Seagate SATA in RAID 1, Nvidia 7600GT, and Creative Audigy 4 Pro. Any help, or insight would be greatly appreciated!
Matthew

Audigy 4 Pro should support 24-bit/96 kHz w/ ASIO --> have you selected those I/O drivers in Sonar audio settings (Options-Audio-Drivers -tab). ! You need to unselect all I/O drivers first to get those 24/96 drivers selectable)?
Dropouts comes from various sources. Have you checked if the read/write caching is set properly (Sonar, try different settings)?
Stuttering may come from shared IRQ/resources and PCI Latency settings.
If your graphics card is not PCIe then, make this registry tweak
Run regedit and search the key named as DisableProgPCILatency
- set all 'DisableProgPCILatency' key values to 1 (HEX or DEC) (1 = disabled, 0 = enabled)
- boot to BIOS settings and find the "PCI latency timer" option --> set its value to 32 or 64 (this is global PCI latency setting)
- reboot
and check the IRQ situation. If there are IRQ shares between Audigy and other devices/controllers, try to get those fixed by disabling unneeded controllers/devices or by moving the Audigy into another PCI slot (PCI slots #3 and #4 are normally not shared).
Couple meaninful differences between WDM/KS and ASIO are;
- you can't get latency lower than 10 ms w/ WDM/KS (well, you can in Sonar by manually editing those buffer values but, the result is not good when you go under 10 ms buffer values (buffersize / samplerate * 1000 = latency in ms --> 512/96000*1000=5.33ms)
and
- you can record from one stereo (you can split this to two mono) source at a time w/ WDM (recording source is set in CT Surround Mixer (or windows recording controls))
- ASIO supports (Audigy serie) locked 'resolutions' only - 16/48 or 24/96
Also, tweak your system for music - http://www.musicxp.net/
Some information on CT ASIO -
http://forums.creative.com/creativel...essage.id=1726
jutapa
Message Edited by jutapa on 12-17-200606:01 PM

Audigy 4 Pro problem "setup is unable to detect a supported product on your system"

Similar Messages

Maybe you are looking for