Audigy LS not recognized, Audio Suite won't inst

I've had my Audigy LS for a few years and the EAX feature has been working fine most of the time. But recently, after not playing for awhile, San Andreas has become a bit screwed up, as well as some other games. I cannot hear sounds directly in front of me/my character. Things are loudest from the sides. I know EAX is supposed to simulate surround sound and environment noise (Which it does very well in Splinter Cell and Battlefield 2), but not being able to hear what's in front of me isn't good. I haven't been able to disable EAX because the Audio Suite won't install. When I try, it give me the message:
"Setup is unable to detect a supported product on your system.
Click the Retry button to re-detect your device and continue the installation.
Click the Cancel button to quit this installation and go back to your Windows desktop."
I can see Audigy LS in my device manager, it says it's "working properly", and it's set as the device for all my audio. So what's the problem? I also tried extracting the app's .exe, but to no avail (works for installing .NET 2.0). Please help.
Edit: I have installed the latest drivers from the downloads section, but no help.Message Edited by Brat_Boy on 0-9-200709:39 PM

sitting in the same boat. there are many threads out there, trying to find a solution to the same problem http://forums.creative.com/creativelabs/board/message?board.id=soundblaster&message.id=7204&page =7
CREATIVE doesn't want to hear about it. e-mails are not being answered, no-one of Creative is offering any advice as to how to resolve this urgent issue.

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