Audigy Platinum EX expansion card/external drive prob

I have used this card for home studio recording and gaming for a while with no problems. I recently built a new PC and now cannot get the external dri've or expansion card to work. The sound card works otherwise. Games, CD, wave files, and plugs on back of card work correctly. I just cannot get the any input through the external dri've to work. All connections have been checked and double checked. The card has been uninstalled and reinstalled both physically and through device manager. Drivers have also been uninstalled and reinstalled.
Help.

Marcos69,
Are you getting a red light in the optical out port on the EX dri've? If not it may be that the power lead connected to the card itself is not working. You may want to try another one if possible. Gi'ven the double checking that you have already done, if this doesn't help then you may have a dead dri've. You can contact support to arrange a repair if needed.
Jeremy

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