Audigy Platinum eX External Bay is not work

So I posted a few days ago with this same problem. My external bay is not working, and not even getting power. I uninstalled my Audigy, removed the card and put it in a different PCI slot. Then I reinstalled it. I also unplugged all cables and then put them back in to make sure they are well attached. Still I have problems, and the external bay is useless and unpowered. Anyone have any ideas?

LoopyG,
If you have done all of these steps and you are still not getting any power from the dri've bay then you will probably want to contact Technical Support to arrange repairs. Their contact page is: http://us.creative.com/support/custsup.
Jeremy

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