Audigy SE not outputting bass in some mov

Hi everyone.
I've just built myself a HTPC, primarily for playing back HD movies. Stupidly, I decided to save some money and purchase a cheap soundcard, and opted for a Creative Audigy SE. Since setting everything up, this soundcard has given me nothing but headaches.
I have my soundcard connected to a Samsung AV70 reciever, which in turn is connected to a 5. speaker setup. When I watch movies from my PC, I either get bass or no bass. Some films sound absolutely glorious, whereas others are tinny and the subwoofer simply doesn't work. Obviously this is no good, as I've just blown a lot of money on a huge TV etc and I want the experience to seem 'complete'.
I've got a selection of movie files and I've noticed some patterns to this problem. All the WMV files I've played (through Windows Media Player) sound great, some . TS files sound ok whereas others don't, and all the MKV files I've tried do not work properly. I've tried a variety of different programs to playback in (VLC, MPC etc), but with no luck. I know that all the outputs are connected up correctly, as the speaker audio test function confirms this. I'm thinking that this is my soundcard's fault, as the Vista drivers feel quite rushed and incomplete. Can anyone else confirm that this, indeed, may be the problem? I'm quite happy to go and buy a new soundcard, but I'd like to know that it might fix the problem before I do so!
I'm really hoping that I might be doing something stupid here, and that it'll be easy to fix. Does this seem familiar to anyone? If anyone can help me, I'll be eternally grateful!

jecek,
Do you have Microphone and Line-In options (might be called Analog Mix, etc) in the REC section of your Creative Surround Mixer applet (or maybe Audio Console)? If so, plug in your hardware and choose the appropriate recording source for your setup.Message Edited by Katman on -03-20062:52 PM

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Audigy SE not outputting bass in *some* mov

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