Audigy ZS Line in and Mic no so

Hello,
I recently purchased this sound card and although the outputs seem fine, both the microphone and line in are silent in both inputting sound to hear it li've and for recording.
I have tried everything on this forum, used old and new drivers, trying the card in two different computers. I even formatted an old hard disk with a fresh install of XP and installed the card for a totally fresh start but the line in and mic are still silent. There isnt even a reading on the on screen meters from touching the jacks or plugging them into a source.
I have checked all the usual options such as un muting and have been using both the ms volume control and creatives, selecting analog mix in the rec option in surround mixer.
Please help as I am on the edge of returning the card as soon a possible within warrenty.
- Thanks -
BTW interesstingly enough the microphone actually crackles when plugging it in as if the soundcard is damaged and giving out some sort of output !?Message Edited by matt09 on 06-25-2006 04:49 AM

Then, as has been said already, it appears it's a hardware defect. This might be a workaround, if you're up to it, and if that part of the input circuit isn't damaged. That last is a big if, so if it were me, I'd jumper a connection and try it before going to a lot of trouble. There's also an AUX input on the card, although I don't know what the input specs are for that. It's meant to connect to the analog output of a CD-ROM, so it won't work for a mic directly connected, but it might take line-level from an external device.
matt09 wrote:
This problem occurrs with both the line in and mic and yes, the 20db is selected. I can playback from all sources on the computer, although I am unable to hear any sound from the microphone source and line in, as well as being unable to record from it. The speaker test works fine, I only have a 2. setup, and Digital output is disabled. I have tried many different sources of microphones, amplified mics and tv and keyboard outputs into both the line in and microphone in the card and have got nothing from all these outputs on both inputs using various leads! I have also turned off EAX although this had made no difference.
Message Edited by Katman on 06-27-2006 :58 AM

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