Audio and playback devices

When i turn my 80gb ipod on a error message comes up and audio and video playback may not work properly then i cannot play any music this also relates to all sounds on my computer, can anyone help with this issue.

Hi Joeharry13,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
i grasp that while playing ITunes your speakers quit. You have verified that the speakers are not muted and the Windows troubleshooter  does not identify the problem.  You would like the audio driver for you notebook. 
Here is a link to HP ENVY TouchSmart Ultrabook 4-1195ca Drivers. You will need to select your correct Operating System  and click next to display a list of recommended drivers for you notebook.
Have you run The HP Support Assistant to help with HP updates and resolving issues.
Here is a link to a document on No Sound from Speakers (Windows 8), that may also assist.
If you connect an external speaker does it work?
Please let me  know the outcome and have a terrific day!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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    Hi @dskrobow,
    Welcome to the HP Forums!
    It is a terrific place to find answers and suggestions!
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
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    If you appreciate my responding please click the kudos button below to say thanks.
    Good Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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