Audio and video issue after Win 10 Upgrade - Split X2 laptop 64-bit

Any solution to the Audio and Video issues on Split X2 13" laptop after Windows 10 FREE Upgrade?? - Intel Core i5 processor- 4GB memory I'm sure others are have the same Audio/video problems: - there is Sound and video playback but the sound and video is repeated slowly forward....impossible to understand the audio. The video is clear but also being played in repeated frames as it moves slowly forward!- sounds coming out of the speakers ok - everything was working great on Windows 8.1 (before upgrading to Windows 10). there must be some kind of driver upgrade for IDT High Definition CODEC BEATS audio... is there a work-around until a real fix is provided?? Regards - VK

I have downloaded and installed the HP recommended IDT Audio Driver using the HP Assistant. The current installed IDT High Definition Audio CODEC driver is: STWRT64.sys 6.10.6498.0 The laptop was rebooted but the problem still the same.....Audio is garbeled and impossible to understand the words...video seems ok when playing Youtube videos. My Split 13 X2 product id is: E2S66AV BIOS F.27

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Audio and (sometimes) video issue after Win 10 Upgrade - Split X2 laptop 64-bit

Any solution to the Audio and Video issues on Split X2 laptop after Windows 10 FREE Upgrade?? I'm sure others are have the same Audio/video problems: - very slow, Repeating audio and video on YouTube and Netflix playback....totally unwatchable- speakers work fine- everything was working great on Windows 8.1 there must be some kind of driver upgrade for IDT High Definition CODEC BEATS audio... is there a work-around until the real problem is fixed? Regards - VK

I have downloaded and installed the HP recommended IDT Audio Driver using the HP Assistant. The current installed IDT High Definition Audio CODEC driver is: STWRT64.sys 6.10.6498.0 The laptop was rebooted but the problem still the same.....Audio is garbeled and impossible to understand the words...video seems ok when playing Youtube videos. My Split 13 X2 product id is: E2S66AV BIOS F.27

Audio and Video issue with Windows 8.1 upgrade on Ideapad n585

I upgraded my Ideapad N585 to Windows 8.1 the other day, took forever, but it made it through. Unfortunately, I now get boot erors for the Dolby software, and the AMD Vision/Catalysyt Control Center. Neither of these programs are able to start, from startup or even manually. They just won't run. Sound seems to come out fine still, but I do have video issues.
First off, my computer doesn't seem to recognize a HDtv as a monitor through the HDMI port. I still get an image, but it's set to current screen resolution instead of 1080i. I tried using the detect button to force it to look for a second monitor (my TV), but it showed nothing connected, though at the time I was using two screens. Now my monitor's screen resolution seems to be a little higher than my TV's, but it doesn't fit the screen properly, and will sometimes put a black border around the desktop, not using the full screen. I have also noticed, that when plugged into the tv, if a background program like a screen saver starts (and I am one of the few people who still use them, I like BOINC, sue me), it will reset the screen resolution to what it requires. When the program exits, the screen resolution stays, and that becomes the new max screen resolution until I restart the computer. So far, it only does this through the tv, if I run the laptop monitor alone, it doesn't happen.
I did try updating the software with what's available through the support site, but nothing happened. I even went as far as to use the Windows 9x~XP standbys of completely uninstalling, manually removing everything from the system registry I could find relating to these two programs, and then finally reinstalling the software. Giving the audio and video a complete clean slate to work from, and got no positive results. I restart the computer, Dolby and Catalyst won't boot, and blind to HDtv. Problems as described above still apply.
Anybody else have this issue? Anybody got a fix?

have you found a solution to this?
My computer updated to 8.1 without my wanting it to, I have the same problems as you. I installed the video driver because the brightness was locked on what I had it. (the bar would move but did not change)
I searched for brightness and n585 and I was able to find a driver, now brightness works but HDMI still does not. When I plug in the TV both screens go black with all 4 options in the "project" screen.
*edit*
this worked for me i stumbled across this
I unplugged the power cable with the hdmi cable plugged in. Hit (windows key+p) scrolled to duplicate and it worked.I plugged in the power cord back in and it still worked.

Audio and video skip after installing USB Sound Blaster Audigy 2

Hi community,?Since installing my USB Sound Blaster Audigy 2 NX, audio and video skip when being played with either windows media player, winamp, iTunes, neroshow, winDVD 7, creatives own media players etc. in fact anything I can try, won't work. Games are fine, in fact the sound is brilliant. I'd be really grateful for any feedback on this, not being able to listen to music is driving me crazy. Thanks.

Hello thebro90,I had the same problem.After tryed everything, uninstall, reinstall audio drivers, etc, I finally manage to solved it by updating the CPU drivers... I have a AMD Atlhon X2 4800+Never had the problem again.Best regards.
S?rgio

Qosmio F60 - No additional touchpad and Fn function after Win 8 upgrade

I recently installed Windows 8 on my Qosmio F60 and now I have some issues, I think it might be driver related but not sure which drivers in particular.
1. The touchpad still works for moving the pointer but swiping along the right edge doesn't scroll anymore, I have had a look on the drivers webpage but cant find which driver I need it install to make this work. Also does anyone know if there is a Windows 8 driver so that i can swipe the edge to bring up the charms and switch tabs?
2. The FN keys no longer work so i can't control the brightness or the other functions along the top row of the keyboard.
If anyone can help with either of these issues that would be great.
Thanks,
Phillip

Hi
As you can see there are no special Win 8 drivers fro the Qosmio F60 series.
Its not Win 8 supported.
However, I think you should be able to use the Win 8 upgrade drivers released for Qosmio F750.
Try it.
Recommend installing the touchpad driver (from Synaptics), the Toshiba Function Key Utility, Value Added Package and Toshiba System Driver

Windows 8.1 Audio and Video issues

I recently updated Windows 8 to 8.1 on my 2012 MacBook Pro and it now appers that Headphone/Line In have stopped working.
This only occurs in Windows mode, when running in OS X Mavericks the issue does not occur so I am assuming that it is a driver related issue rather than hardware.
I also have an issue with dual monitor setup, if I attempt to change the resolution or go from Dual to Single then back again, it fails to locate the second monitor again. Once again, this all worked with no issue before the 8.1 update and no issue occurs while running OS X.
Has anyone else experienced these issues and/or know how to resolve them?
I have gone through device manager and it indicates that all drivers are up to date.

i too have the same issue. I did a fresh Bootcamp install of Windows 8.1 64-bit on my mid 2011 iMac and my built in audio and headphones have stopped working on the Windows side. OSX Maveriks is ok.
i also went to the device manager and all of my audio drivers are up to date...still no sound.
i have uninstalled and reinstalled all audio drivers, disabled then enabled them several times...still no sound.
i have unistalled the graphics driver (i read somewhere else that there was an issue with it)...but still no sound.
can someone help us out?
NOTE: i have a usb audio dongle that works on windows. but it only controls my headphones. when i plug in the headphones into the built in audio jack on the iMac it doesnt work.

Sound issues after win 10 upgrade

I upgraded to Windows 10 from Windows 8.1 yesterday (August 1, 2015). The update went smoothly. However, there is no sound on my computer. The sound icon in the tray has a red cross and says, "No speakers or head phones plugged in," when I hover the mouse on it. I have AMD Radeon sound card and I have updated the driver from AMD website. Despite all recommended fixes on various forums, including the Microsoft suggestions, there is still no sound. I don't have sound for any music or video. Appreciate any help. Thanks.

Wow - sound like you are having a bad time of it with the upgrade. If you have an AMD APU processor - which I assume you have, like A6, A8 etc. Usually AMD has integrated drivers for both the video and the audio of the computer. Have you gone to AMD's website with your specific APU (Integrated Processor and GPU) to see if they have updated drivers for Windows 10? Your laptop manufacturer, (I assume HP) should also have them, but HP seems to be asleep at the switch with this OS release. Check out the AMD site and do a search for your specific APU. There should be some integrated drivers for Windows 10 posted. Usually you just execute the .exe file and it installs everything. It would be worth a shot anyway before you revert back to Windows 8. And....yes you can easily roll back to your last Operating system. Here's a link to an article on how to do this: http://www.pcadvisor.co.uk/how-to/windows/how-downgrade-windows-10-to-windows-7-8-3615606/

Touch screen issues after win 10 upgrade

Hello! I upgraded my Touchsmart 600 (http://support.hp.com/id-en/document/c02507415) to Windows 10. Everything works fine besides touch screen. It actually worked right after I installed new drivers for Graphic card, it worked really fine. After Shutdown or Restart, so after rebooting it stopped working. Now only works on login screen, strange. Whwn I log in, stops. I tried reinstalling Graphic drivers, just to see what happens, and my touch screen worked again. When I restart, again only on login screen. Awkward. Any help would be appreciated. Thanks in advance, Hrvoje.

Similar issues here with a Pavilion TS11. Touch screen works intermittently. Works fine immediately after booting, then randomly quits working. I started to think it was just a coincidence and a wire was loose or something was malfunction in the screen itself. It does randomly start to work again though. I hate it because so far I really like Win10.

HELLLLP - Audio and Video gap after capturing

I am in desperate need of some help. I have been working on logging tapes into my FCP project, and when i went back to view the clips, the last few tapes that i have logged are not right. The audio is about 1-2 seconds ahead of the video. I was willing to just restart the project, and logged my first tape, and the problem is persisting. About my setup: I have a MBP hooked up to a 20" ACD. I have a Sony DSP-11 running into a firewire 400 port, and all my data for the project is going to a LaCie 500GB external HD via Firewire 800. Does anyone have any thoughts or suggestions as to why this is happening. I have 35 tapes to log, and am only renting this tape deck until thursday. Please help. If there are any final cut experts in the chicago area that could help me out, i could pay you to come out. Thanks

Do you have "abort capture on dropped frames" and "make new clip on timecode break" enabled in your preferences? If not, that might be the cause of the problem.
What format is the Sony DSP-11? Is it DV? With DV there can be problems if your audio samplin of your tape does not match the audio sampling of your capture preset. Not sure about other formats.

Audio and video issue

hey please help me... I bought nokia asha 309 recently...The problem is ,while playing Mp4 movies of around 600 MB , the sound gets stuck in the middle of the video...please help me out...how could i see the full movie with sound.

This could be a bug in your microSD. Please, try a genuine SanDisk, a slow one is sufficient for your Nokia because it is not that fast. Who made you current microSD?

SCCM 2012 Client and Workstation Audio and Video Problems

SCCM 2012 SP1 environment.
We have pushed out the SCCM Client successfully to our systems - however we have found that on some computers the SCCM Client is causing an audio/video problem - specifically it appears to be with computers that connect monitors via DVI. As an example,
on my laptop (Dell e6420, Win7 x64) I have a docking station that connects my laptop to 2 external monitors. With the SCCM Client installed I cannot listen to music or watch videos - the result is an unusable choppiness/stuttering listening to music
and with a video the audio and video get out of sync. As well, my mouse no longer functions smoothly - it jumps around. This happens whether accessing content from a website or simply a local file on my computer. If I uninstall the SCCM client,
the issue goes away entirely. I have tried disabling the SMS and Remote control services but doing so does not resolve the issue, only a client uninstall. Note that this only happens when the laptop is on the docking station - with DVI - it doesn't
happen when the laptop is running without an external monitor or if plugged into an HDMI output device.
At first we believed this was limited to this model of laptop in our environment (Win8 or Win7 - both result in the same problem), but now we are hearing about "audio and video issues" on Dell 990 workstations as well. I believe these stations
have DVI connected monitors. Driver updates do not appear to resolve the issue.
Has anyone experienced this in their environment? Note that this happens on imaged workstations and workstations installed from a vanilla Windows 7 or 8 CD.

Try installing the client without Silverlight and see if it helps (this is only used for the Application Catalog).
ccmsetup.exe /skipprereq:silverlight.exe
Gerry Hampson | Blog:
www.gerryhampsoncm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson

Audio and video

When watching a netflix movie, the audio and video are not in sync. The sound moves ahead of the video.

Hi @patd61 ,
Welcome to the HP Forums!
It is a grand place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that when you watch Netflix your audio and video are out of sync.
Have you done all your Windows updates?
Have you ran the HP Support Assistant to aid with any HP updates ?
If you try a different browser do you have the same issue?
Here is a link a document from the Netflix help center that you may find helpful. audio and video issues
If you should respond back would you please include your exact model of HP notebook and your Operating System.
How Do I Find My Model Number or Product Number?
I hope this helped!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Audio and video not in synch after upgrade

I have 12.1.1.4. I'm using this new version for the first time tonight, to watch some Walking Dead episodes, and the audio and video drift out of synch. I can bring them back into synch by pausing then replaying, but it doesn't last. I watched some older videos that I know to be good and had the same issue, so it's not a problem with the episodes.
What I've tried:
Making sure that the Quicktime audio settings match the ones on my sound card.
Uninstalling and reinstalling iTunes.

I also have this problem, and some videos will no longer play in iTunes.
I get a message that this video is not compatible with this version of iTunes. I have to open the video in Quicktime to watch it.
Unacceptable! This hardware and software is too expensive to have these performance issues.
2011 Mac Mini, 8GB RAM, Duo core, iTunes library on NAS on wired network. Mountain Lion 10.8.2. iTunes 10.7 64 bit.

Audio and video sticking and jumping after installing windows 8.1

Hello,
I have a HP Pavilion G6 - 2292sa
The product no is C1Y93EA#ABU
I have recently upgraded my system from windows 8 to the windows 8.1 update. Since I updated my audio won't work properly at all. During random intervals when playing songs on itunes the song will jump and stick for a few seconds then continue playing with random jumps like this throught all the songs. When I watch a music video on youtube the audio does the same thing as it does in itunes as well as the video sticking and jumping. I have tried an audio fix I saw on the HP forums that suggested I delete the hd audio driver, hard reset then reinstall them but this didn't have any affect what so ever. This is a huge problem since I can't watch netflix, listen to songs or pretty much do anything media related.
Any help you could give would be really apreciated.

Hi Greum,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that after updating to Windows 8.1 your audio and video sticks or jumps and you have been unable to resolve it. You have tried uninstalling and reinstalling the audio driver to no avail.
I suggest you run The HP Support Assistant to look for updates and help resolve issues. You also have a built in troubleshooter in Windows 8 and 8.1.
Press the Windows key +C to open charms
Type troubleshoot audio/video and press enter
Follow the on screen prompts.
If these steps have failed to resolve the issue, I suggest you do a recovery back to factory and then retry the update.
Performing an HP System Recovery (Windows 8). You will see an option to backup your personal files during this process, if you have not done one yet, I suggest you do one now, to prevent any data loss. Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
Here is a link to a document to assist you with updating.Updating Windows 8 to 8.1. Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Audio and video out of sync after exporting sequence

I'm a FCP user since years, but not so common with HD footage. Therefore I have an issue with my finished edited movie after exporting: Video and Audio are out of sync.
My sequence settings are: HDV1080i50, 25fps, 48kHz, 16bit, Stereo. I used File-> Export-> Quicktime Movie -> Current Settings
Sequence has a duration of 61 minutes and 38 sec. I tried to find out where's the problem and exported audio and video seperated. This results in:
Video is 61 minutes and 27 sec long
Audio is 61 minutes and 38 sec long
That means exported video is shorter than original sequence.
What could that be ?

I had the same problem with a Panasonic camera, even filming at 30 fps. I was able to fix it; see [this thread|http://discussions.apple.com/thread.jspa?threadID=1783029&tstart=0]. It's a frustating problem, to be sure. You might have to use Easy Setup a couple times before you get things to work properly. Not sure why that's the case.
Good luck!
Message was edited by: Anthony M Kassir MD

Audio and video issue after Win 10 Upgrade - Split X2 laptop 64-bit

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