Audio and video problem when streaming after flash player update

After i updated to the latest flash player (11.7) I have problems with video streaming. The video plays but after a while the audio stops and the video will keep playing but will also stop after a few seconds. Is the new flash player update at fault?

hello volden, your system details list two versions of the flash plugin (Shockwave Flash 11.7 r700 & Shockwave Flash 11.6 r602) as being installed in firefox, which can lead to problems.
please try to use the [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html flash uninstaller provided by adobe] to remove both versions and afterwards only install the current plugin from https://www.adobe.com/go/getflash

Similar Messages

Problem with Youtube after Flash Player Update (11.9.900.152)

Since I updated my FPlayer i'm having problem watching videos on Youtube..
I have version 11.9.900.152 - the latest but I'm not able to watch videos at all. I installed an older version it worked partly, some videos played the others did not. Installe the last one again. At first on Find Version page I could not see anything then after reinstalling over and over it finally shows that I have latest version. I followed all the steps here http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html nothing works... no luck
what should I do, its pissing me off now not only Desktop but my laptop has the same problem (i didnt know this update causes this problem so yeah i installed it on both - and I dont know what was my older vesion)
same story (2nd paragraph) except the link he provided works for me
http://forums.adobe.com/message/5847321#5847321
I have Opera/Mozilla/IE
Win XP desktop
Win 7 laptop

Did you install BOTH the ActiveX and Standard plugins?
You may need to do a "clean install".
Download the following files by right clicking and selecting "Save target as"
Flash Player Uninstaller
Shockwave Player Uninstaller
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Save ALL files to your Downloads folder - DO NOT RUN anything yet.
Reboot your system.
BEFORE opening anything else, go to your Downloads folder and run the UNINSTALLERS to remove all instances of Flash Player.
Next, run the ActiveX Installer.
Lastly, run the Installer for other browsers.
Once Flash Player is installed go to: http://www.adobe.com/shockwave/download/alternates/#sp
Download BOTH files, the one on the right FIRST by right clicking and selecting "Save target as"... the other by clicking and following the steps to download the FULL ActiveX installer.
After the ActiveX is installed, run the Standard Shockwave FULL installer from the Downloads folder.
Once everything is installed, see:Enabling Flash Player in Internet Explorer and: ActiveX Filtering in Internet Explorer to make 100% sure that Flash Player is enabled and NOT being blocked by ActiveX controls.

HT1926 Quicktime stuttering, MOV file plays fine on my iphone but play it in my PC the sound and video stutters. happened only after the last update. how to fix

Quicktime stuttering, MOV file plays fine on my iphone but play it in my PC the sound and video stutters. happened only after the last update. how to fix?

Hi Richmoller51,
Welcome to Apple Support Communities.
See this article for some troubleshooting steps that can help with video playback in iTunes or Quicktime:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Best,
Jeremy

Audio and Video not matching up after compression

I made a video that is 3:18 minutes long and after about 2 minutes, the audio and video don't match up anymore. I have 2 clips in the video that i conformed to 24p in Cinema Tools and i think that they are causing this problem. I noticed that Audio rate of the clips that i conformed, does not match up to the clips which are not. For example, the audio rate of my 59.94 fps clips is 48.0 KHz, and the audio rate of my 24 fps clips is, 19219 KHz. Is there any solution to this problem? I read a post that said i would need to re-digitize the clips, but i don't know how to do this. Can anyone help me?

I still can't figure out how to solve this problem. I tried to resample the audio, but still, same things happening. If you watch the video, the audio goes off about 2 minutes into it. The audio is correctly matched up with the video when i view it in FCP, but every time i compress it, audio goes off in the exact some spot. Here is a link to the video- http://vimeo.com/21619542
Message was edited by: Gray McClamrock

Final cut pro x, audio and video problem

hi I converted a DVD video movie by DVD converter in order to use it in FCP but when i inport into FCP the audio and video does not line together, I mean the person will speak and the voice follows after. HELP PLEASE!!!

I used a media converter that I downloaded from apple store. I cant really see any option to choose the audio format, sampling .......etc the options on the converter are:-
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3. Video Quality { Highest, High, Normal, Lower, Lowest}
4. Audio Quality { Highest, High, Normal, Lower Lowest }
basically I have no clue how to do it I am a bit new in this world of computers, can you tell me how to to it
please
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Poor audio and video quality when in conference

I have a customer with poor quality in audio/video conferences.
P2P is going really well, there are no problems with sharing desktops and applications until they try to share a powerpoint presentation OR invites a third participant. The behaviour is the same even if the two users are on different network sites with a
WAN between them. Perfect audio and video until sharing ppt or inviting third participant.
The environment is as follows
3 hardware front end servers, two edge servers, Office web apps farm with two servers. All web services are loadbalanced with BigIP. There is a cisco firewall between clients and servers. QoS is implemented on clients, edge and FE-servers. Latest CU on all
servers. approx 390 users now(pilot) should be approx 6500 when fully deployed. There is another pool with same setup, but we do not have users on that pool yet. Users do not have internet.All conversations going bad are classified as green in monitoring reports.
No extreme values in the reports. Clients are running no policies, all servers are default. Servers are flatlining. approx 20 video calls a day at this point e.g. there si more than enough capacity in the network and on the servers.
At this point I suspect either packet inspection on the cisco firewall OR some odd configuration needed on the Frontends.
I have asked the network guys if there is a packet inspection being done on the firewall, and if there is done anythong to optimize this.
I have read about the conferencing policy but do not understand what maximum limits should have anything to do with it.
I am not sure where to start here.

Hi,
The media traffic bandwidth usage can be challenging to calculate because of the number of different variables, such as codec usage, resolution, and activity levels. The bandwidth usage is a function of the codec used and the activity
of the stream, both of which vary between scenarios. The following table lists the audio codecs commonly used in Lync Server 2013 scenarios.
You can refer to the link below of “Network bandwidth requirements for media traffic in Lync Server 2013” to check if the network bandwidth match the requirements (especially for conference
situation):
http://technet.microsoft.com/en-us/library/jj688118.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Premiere Pro CS6 importing/ audio and video problems

I recently recorded gameplay from my xbox, when i open this recording using windows media player it states that the video is 3 hours 30 minutes long, which is correct, when i then import this into premiere pro, premiere pro changes it to be 5 hours and 44 minutes long, when i then play this back it plays in slow motion and audio and video start to desync, i thought it may just be the source editor playing up so i made a clip and put it into the timeline and it still had the same outcome. The speed/duration are still on 100% so im not sure what to do, anyone have any idea as to what this is, or why it is happening?

What are the attributes of your PVR video...
specifically, is it variable frame rate?
Media file evaluation utilities:
GSpot
http://www.headbands.com/gspot/
MediaInfo
http://mediainfo.sourceforge.net/en
If it is VFR, Premiere no-likey.
Variable frame rate video problems:
http://forums.adobe.com/message/4897424#4897424
http://forums.adobe.com/message/4071506#4071506

Audio and Video out of Sync after Pro Res export

I´m getting an audio/video sync issue when I´m exporting to Pro Res.
I started off in a HDV1080i50 sequence. Audio sampling rate is 48khz. (16 bit depth)
The sequence is less than 20 minutes long. It plays correctly on the timeline.
When I export the sequence for DVD and view it on a set top it plays absolutely fine.
When I export the video to ProRes (422 HQ - I used Export using Quicktime Conversion) and the audio to AIFF, they quickly go out of sync. This was brought to my attention first by the guys who were making the DigiBeta master, and when I view the exported material in a Pro Res sequence I can see it for myself.
The audio and video clips are of the exact same duration.
Possible issues...
Some of the narration was recorded at 44.1 khz. I didn´t resample it (I´m still a learning novice..).. but if that is the issue should it not have affected the DVD as well? All the other audio in the project is 48khz.
Most of the material is HDV1080i50..but one clip used was originally an NTSC clip and therefore a different frame rate. However I converted it to a 25fps clip and this is reflected in the vid rate column in the browser where it says 25fps.
Final point, the exported AIFF files..when I import them back into the HDV1080i50 sequence and play back, it is perfectly in sync.
Any help would be greatly appreciated.

First, yes resample the narration to 48k 16 bit. You will probably be able to reconnect to the resampled files. Usually works for me. That's a simple fix and will probably solve the problem. If it doesn't, you can try to change the codec (compressor) in the sequence settings to prores 422HQ, fully render and see if that solves the problem.
Wait, just reread your original post. Export from fcp using file: export: quicktime movie NOT quicktime conversion with current settings. If that works without synch issues, use compressor to convert to prores.

Audio and video out of sync after import

I'm trying to bring some H.264 video into a Premiere project. But when I place it in a sequence (a sequence that is created based upon this very clip), the audio and video are about a second out of sync. (It's also odd: no amount of adjustment will bring them in sync. Seemingly the video is running at some variable rate that makes synchronization impossible...?)
As a test, I tried bringing my video into iMovie, and it works just fine there. But I don't want to use iMovie: I want to use Premiere.
Any ideas?

Thanks. Here's the output:
General
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 1.05 GiB
Duration : 51mn 20s
Overall bit rate mode : Variable
Overall bit rate : 2 937 Kbps
Encoded date : UTC 1904-01-01 00:00:00
Tagged date : UTC 1904-01-01 00:00:00
Writing application : HandBrake 0.10.1 2015030800
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : [email protected]
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 51mn 20s
Bit rate : 2 606 Kbps
Width : 720 pixels
Height : 478 pixels
Display aspect ratio : 4:3
Frame rate mode : Variable
Frame rate : 24.145 fps
Minimum frame rate : 0.167 fps
Maximum frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.314
Stream size : 957 MiB (89%)
Writing library : x264 core 142 r2479 dd79a61
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=18 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 1904-01-01 00:00:00
Tagged date : UTC 1904-01-01 00:00:00
Color range : Limited
Color primaries : BT.601 NTSC
Transfer characteristics : BT.709
Matrix coefficients : BT.601
Audio #1
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 51mn 20s
Bit rate mode : Variable
Bit rate : 132 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Stream size : 47.9 MiB (4%)
Title : Stereo / Stereo
Language : English
Encoded date : UTC 1904-01-01 00:00:00
Tagged date : UTC 1904-01-01 00:00:00
Audio #2
ID : 3
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : ac-3
Duration : 51mn 20s
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 70.5 MiB (7%)
Title : Stereo / Stereo
Language : English
Encoded date : UTC 1904-01-01 00:00:00
Tagged date : UTC 1904-01-01 00:00:00
Menu
ID : 4
Codec ID : text
Duration : 51mn 20s
Language : English
Encoded date : UTC 1904-01-01 00:00:00
Tagged date : UTC 1904-01-01 00:00:00
Bit rate mode : CBR
00:00:00.000 : Chapter 2
00:01:50.877 : Chapter 3
00:03:59.218 : Chapter 4
00:13:26.285 : Chapter 5
00:20:57.685 : Chapter 6
00:32:58.489 : Chapter 7
00:39:14.031 : Chapter 8
00:50:51.611 : Chapter 9

Audio and video out of sync after exporting sequence

I'm a FCP user since years, but not so common with HD footage. Therefore I have an issue with my finished edited movie after exporting: Video and Audio are out of sync.
My sequence settings are: HDV1080i50, 25fps, 48kHz, 16bit, Stereo. I used File-> Export-> Quicktime Movie -> Current Settings
Sequence has a duration of 61 minutes and 38 sec. I tried to find out where's the problem and exported audio and video seperated. This results in:
Video is 61 minutes and 27 sec long
Audio is 61 minutes and 38 sec long
That means exported video is shorter than original sequence.
What could that be ?

I had the same problem with a Panasonic camera, even filming at 30 fps. I was able to fix it; see [this thread|http://discussions.apple.com/thread.jspa?threadID=1783029&tstart=0]. It's a frustating problem, to be sure. You might have to use Easy Setup a couple times before you get things to work properly. Not sure why that's the case.
Good luck!
Message was edited by: Anthony M Kassir MD

Audio and video out of sync after capture from Canon

Help for a newbie please? I have a Canon XHA1S and have a problem after capturing HD video. After capturing a 40 minute clip, the audio and video are out of sync. Seems like there is about a 3 second difference. The entire clip is like that in the source window; I made a couple of quick edits and have the same problem in the program window. Tried exiting and re-opening PP, but that didn't help. I'm running PP in CS6 on an iMac 3.4 GHz i7 with 8G of ram. Thanks!

I have NOT used it, but many say to try this for HDV capture http://strony.aster.pl/paviko/hdvsplit.htm

SCCM 2012 Client and Workstation Audio and Video Problems

SCCM 2012 SP1 environment.
We have pushed out the SCCM Client successfully to our systems - however we have found that on some computers the SCCM Client is causing an audio/video problem - specifically it appears to be with computers that connect monitors via DVI. As an example,
on my laptop (Dell e6420, Win7 x64) I have a docking station that connects my laptop to 2 external monitors. With the SCCM Client installed I cannot listen to music or watch videos - the result is an unusable choppiness/stuttering listening to music
and with a video the audio and video get out of sync. As well, my mouse no longer functions smoothly - it jumps around. This happens whether accessing content from a website or simply a local file on my computer. If I uninstall the SCCM client,
the issue goes away entirely. I have tried disabling the SMS and Remote control services but doing so does not resolve the issue, only a client uninstall. Note that this only happens when the laptop is on the docking station - with DVI - it doesn't
happen when the laptop is running without an external monitor or if plugged into an HDMI output device.
At first we believed this was limited to this model of laptop in our environment (Win8 or Win7 - both result in the same problem), but now we are hearing about "audio and video issues" on Dell 990 workstations as well. I believe these stations
have DVI connected monitors. Driver updates do not appear to resolve the issue.
Has anyone experienced this in their environment? Note that this happens on imaged workstations and workstations installed from a vanilla Windows 7 or 8 CD.

Try installing the client without Silverlight and see if it helps (this is only used for the Application Catalog).
ccmsetup.exe /skipprereq:silverlight.exe
Gerry Hampson | Blog:
www.gerryhampsoncm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson

Skype V. 7.6 (409) Mac audio and video problems

I am getting inconsistent problems with audio and video. Here are the problems when calling three different contacts.
1. Audio to Audio worked fine with my first contact, but trying to add video crashed the audio. This happened when I tried to add video, and also when the other person tried to add video. These same problems persisted regardless of who called whom. In the end, we had a good audio to audio conversation and were also able to send messages and share files without problems.
2. My audio and video were received by the second contact, but I could not receive audio or video from them. These same problems persisted regardless of who called whom. In the end, I used audio and video while the other person typed messages in response.
3. My audio and video were received by the third contact, and I could receive their video, but they could not hear my audio. These same problems persisted regardless of who called whom. We didn't bother trying to continue our conversation.
So, I checked all my settings to ensure audio and video were properly set up. Also, I made a successful skype test call. It is very puzzling to me since the results were inconsistent with each of these contacts. If the same problem existed at my end, then I could expect a hardware or driver issue on my computer, but sometimes the other person had the problem, I think. Can anyone help? Cheers

Lueh, try the steps outlined in the KB below. Looks like there is an issue with the full text index that can be resolved by removing/rebuilding.
http://blogs.skype.com/2015/03/18/skype-7-6-for-mac/
Please feel free to get in touch if you need any help.
Cheers,
Lando

Ichat audio and video problem

my ichat audio and video don't work with any of my friends, no problems with a text chat, i'm using tiger and they all have leopard, all macs are up to date, i've tried messing around with the ports, firewall is off, internet sharing is off, i know a lot of people are having this problem, are there any answers to this that actually work, i'd appreciate any help

Hi Ben
Welcome to the  Discussion Pages
Presumably you mean this Linksys is set to Not Block Pings on the WAN port (Or whatever phrase your device has) ?
I also presume that you have done the Quicktime Setting that Steve mentions above ?
I presume the Linksys is the modem as well and it is doing UPnP ?
At this stage I have two suggestions.
1)
Shut down the computer and remove the Ethernet cable (modem or computer end does not matter) (Make sure it will not connect Wirelessly when restarted before hand)
Restart the computer
Restart iChat.
Reconnect the Internet
Log iChat in.
2) Try a reinstall of the COMBO version of the 10.5.2 update
Both of these suggestions have been used in previous iChat's when other things have not worked and the set up appears OK on the surface.
Also try
3) Rebooting the router and a Modem if separate.
4) In System Preferences > Network > Connection method > Advanced Button > DNS tab add the DNS servers of your ISP
DO them one at a time so you know which one works.
8:26 PM Friday; February 29, 2008

Audio and video not in synch after upgrade

I have 12.1.1.4. I'm using this new version for the first time tonight, to watch some Walking Dead episodes, and the audio and video drift out of synch. I can bring them back into synch by pausing then replaying, but it doesn't last. I watched some older videos that I know to be good and had the same issue, so it's not a problem with the episodes.
What I've tried:
Making sure that the Quicktime audio settings match the ones on my sound card.
Uninstalling and reinstalling iTunes.

I also have this problem, and some videos will no longer play in iTunes.
I get a message that this video is not compatible with this version of iTunes. I have to open the video in Quicktime to watch it.
Unacceptable! This hardware and software is too expensive to have these performance issues.
2011 Mac Mini, 8GB RAM, Duo core, iTunes library on NAS on wired network. Mountain Lion 10.8.2. iTunes 10.7 64 bit.

Audio and video problem when streaming after flash player update

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