Audio Box on Monitor won't go away

I have a Hp w19b which I use as an external display off of my dell laptop. In the past couple months, this audio box started popping up every so often but would go away. However, it has been 2-3 weeks since the audio box has come up, and I can't do anything to get rid of it. I use Windows 7 64 bit. The audio box just says volume is at 0 (which is weird bc i'm running the audio through my laptop speakers anyway). I've tried turning the monitor off, unplugging for 10 seconds, to no avail. Help?

I don't know this model - are there screws at the back?
Here are some hints:
http://h30434.www3.hp.com/t5/Desktop-Audio-Video-Monitors/HP-w2207h-monitor/td-p/222913
Maybe it works with the tape - else you have to disconnect from power, open the case (without screws you have to find the clip connections and unsnap it with a screwdriver) and disable the damaged button.
From the manual:
http://h10032.www1.hp.com/ctg/Manual/c00739792.pdf
it seems to be the 'decrease volume' button.
You could cut the wires to the button and isolate them.
Or maybe you can ask a electrical service or a friend with experience.
HTH
V.
*** Say 'Thanks' with Kudos ***

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Audio Box on Monitor won't go away

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