Audio Chat Problem
I was trying to voice chat with a friend and received the "Insufficient bandwidth" I have Tiger 10.4.3 with iChat 3.1. She has Panther 10.3.9 and what ever version of iChat that came with it. Would this problem occur because of the differences in versions of software? I don't think she has changed the quicktime streaming preference, could that be only problem? Any help is great, thanks.
Hi David,
There different versions are not the problem.
Quicktime maybe, almost certainly needs doing.
The error also comes up if the ports are not set properly in any modem or router. (adn how the LAN is set up if you have two devices)
12:21 PM Wednesday; March 29, 2006
Similar Messages
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Common Video/Audio Chat problem Error -8
I have the very common problem of being unable to video/audio chat and it ending with error and 8 and iChat telling both parties that they were the one who was unable to respond. I opened all of the ports that was suggested for Ichat to work on my macbook. I reset my modem to facotry settings, and it only contains a 64-bit WEP password, nothing is changed. It is a Netgear WGR614v6. The log from the chat reads as follows. (As a note I was able to connect with a friend who lives 20 or so miles away earlier today, but am unable to connect to other people [only tried one other person, possibly he is the one with the problem?])
Date/Time: 2007-07-26 20:21:40.845 -0400
OS Version: 10.4.10 (Build 8R2232)
Report Version: 4
iChat Connection Log:
AVChat started with ID 1945926652.
pitchblack020810: State change from AVChatNoState to AVChatStateWaiting.
0x16621ff0: State change from AVChatNoState to AVChatStateInvited.
0x16621ff0: State change from AVChatStateInvited to AVChatStateConnecting.
pitchblack020810: State change from AVChatStateWaiting to AVChatStateConnecting.
pitchblack020810: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x16621ff0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
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0x99920000 - 0x99a8cfff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/MessageHi Phorenzic,
By default most Netgears should do UPnP
However they do have a Setting in the WAN page for either DOS or SPI and this is set to Block connections that the device thinks is "Too Much Data too Quickly"
The Check box disables this.
Check the checkbox.
Save Settings.
Any further issues may be solved by lowering the MTU rate to 1492.
7:33 PM Friday; July 27, 2007 -
IBook-to-Macbook Audio chat problem
My girlfriends iBook crashes (disconnects from iChat) when We attempt to Audio chat. We've determined that it is her Router because We were able to Audio chat when she logged in at Her job. What is the procedure to determine what would cause this to happen? If Ralph Johns is out there, You helped Me figure this out 2 years ago with My old Girlfriend Mac-to-PC.
Stealth Macbook, 20in. 1.25 gHz iMac G4 Mac OS X (10.4.7) iSightHi
Ah the speedtouch, it needs the SIP to be unbound from port 5060.
See Ralph's reply here http://discussions.apple.com/thread.jspa?messageID=1765896�
Tony -
Hello Sorry for the inconvenience, but I have a problem in Java I can not open files, audio chat, which type of jnlp after the last update of the Java 2012-004
Please help me in solving this problem.Make sure Java is enable in your browser's security settings.
Open Java Preferences (in Utilities folder)
Make sure Web-start applications are enabled.
Drag Java 32-bit to the top of the list.
jnlp isn't an audio file format. It's just a java web-start program (Java Network Launching Protocol). -
Video & Audio Chat, as well as Screen Sharing Problems.
I have tried many things, and simply cannot figure this out. It's really beginning to frustrate me. My video chat, audio chat, and screen sharing will not work. Any time I attempt to do either of these with anyone, it says they did not respond or connect. I know they are able to video chat, etc. with others, so the problem is on my end. It is probably a simple fix, but I'm just not quite sure where to begin in order to correct the problem.
Hi
Re 1) OK
Re 2) You do not have to set the Ports in Leopard. Either Allow All or Allow Specifics and add iChat too the List.
Re 3) Ok
Re 4a - c)
We need to know which Netgear. Smart Wizard is what the Start Up page says.
In most Netgears you do not have to set ports per se as the devices is normally doing UPnP by default which allows the apps to open ports when they need them.
Typing 192.168.0.1 into a web browser and hitting enter bring s up a pop up asking for User ID and Password.
The defaults for these are normally admin and password respectively.
You should now see the set up pages starting with the Status page.
If you device has it then UPnP should be lower down the menu on the left.
Check it is Enabled.
Next go to the WAN set up page.
In here Disable the Port Scan and DOS/SPI feature (it will say one or the other)
Also set it to Allow Internet Pings.
Save Settings
Re 4d) This means the Netgear is doing DHCP and if it is doing UPnP you need not worry an further about this.
Re 5) OK (no Chax, iGlasses, iChatUSBcam/iUSBCam)
Should be Ok after the changes to the Netgear.
8:24 PM Thursday; July 17, 2008 -
Hi all. I want to make audio chat with my brother. I use iChat on my MBP. He uses Gtalk on his windows PC. The problem is that the audio icon is gray so I cannot start audio chat. Is there anyway? Can iChat make voice chat with Gtalk on windows or not? I am confused.
HI,
You need to satisfy several things along the way
Account type
You need to have a Jabber or Google mail Account your self.
If you have a Google Mail Account then it needs the "Talk" option Enabled in your Google account Settings ( A Facebook with "Chat" enabled is also a valid Jabber ID to use in iChat).
Connection Method
This is about which apps can connect to which apps for Video ro Audio to work.
iChat Video when using a Jabber account is iChat to iChat Only.
iChat connects using a process called SIP (Session Initiation Protocol)
Jabber based Apps if they have an A/V module connect using protocol called Jingle.
Needless to say Google do their own version of this that is written in to the web Browser Plugin that allows Video Chats (there are PC and Mac versions), and in the PC app called GoogleTalk.
However it is also not that compatible with other Jabber apps.
See Jingle here
This claims, now, that Google had a hand in writing the Protocol.
Also in the "Clients Supporting Jingle" list many more version of Google products are mentioned with extended info. (it suggests that someone at Google has been editing the page).
Can iChat make voice chat with Gtalk on windows or not?
The specific answer to this to be clear is NO.
We are talking about different Apps (or web Browser Plugins) using different Internet Protocols that are not compatible.
The simplest thing is to get the Web Browser Plugin (However there can be issues with the Flash Plugin)
At one time Google used Flash to do Video Chats and it would seem their Plugin is very close to this part of Flash.
See the Known Issues and the "Google Talk Plugin Disables iSight On Mac" item.
Options
Use a Web Browser yourself with the Plugin.
Use a Flash Base Site such as MeBeam (Flash has to be enabled in your Browser and the instructions are simple on the page)
Try to find a Jingle capable Mac Jabber Client (app) ( I have not found one).
9:42 PM Monday; July 23, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Problems Setting Up Audio Chat between Panther and Tiger Powerbooks
Hi,
My pal Colin just bought a 1.67ghz Powerbook running Tiger 4.3 (I think). I'm on 1.33 ghz PB running 10.3.9. I've managed to have an audio chat once (with Ralph! ) but I don't use ichat much as most friends don't use macs. But Colin and I want to use audio chat - in common with an earlier attempt with a different friend, it isn't working. Colin's name appears in my buddy list with the green/white phone - OK. My name appears in his buddy list with a phone - OK. When we invite each other to audio chat, we get connections timing out - looks like the UDP SIP invite to (IP address):5060 isn't getting through on Colin's machine. His ichat bonjour is enabled but only mentions the two Bonjour ports, not 5060. We configured two ports to handle 5060 and 5190. Still didn't work. Do you need to restart after configuring ports in order to benefit from opening them? Or is there some other problem? Anybody got any ideas?
Thanks in advance.
Mark
1.33 15" Powerbook Mac OS X (10.3.9)Hi Mark,
Iin his Mac Firewall if On he needs:
TCP 5190
UDP 5060, 5190, 5678, 16384-16403
See here for these ports and the Jabber ones an d Bonjour ones as well.
IF he has a modem that is in default set up he may have to open the ports there as well.
http://www.ralphjohnsuk.dsl.pipex.com/page3.html for methods and other info.
Apple Doc on Subject http://docs.info.apple.com/article.html?artnum=93208
NOTE: note 1 is wrong. It should read
1. All iChat AV traffic is UDP except for ports 5190 and 5298, which need to be open for both TCP and UDP; and 5220, 5222, which need to be open for TCP only.
Ralph -
i installed a logictech pro 9000 webcam to my mini last night, and it was recognized by the computer and seemed to be working, (i was clearly visible on the monitor). however when a friend attempted to accept my invitations to video and audio chats, we both saw an error message that said he "dropped the connection" (or something like that). the same thing happened when i attempted to accept his invites. we tried a few times with no success and the same error message. text chatting was working fine, and we both use AIM.
i have the mini hardwired to a cable modem, and we do have a wireless router running for laptops.
any ideas out there?Hi,
It might help if we knew what sort of Accounts/Screen Names were involved ?
What have you checked ?
Mac Firewall ?
Router ?
Logging on to your Mac with another Mac User ?
Does the Mac User Account you normally use have Parental Controls turned On ?
8:12 PM Thursday; August 18, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Screen Share, Audio Chat and Video Chat not working
Hey everyone.
I recently started having issues with using some of the iChat protocols over AIM with a friend of mine.
I can send IMs and files perfectly, but I can't get Audio Chat, Video Chat or even Screen Sharing (both ways) to work. After a while I get: "Failed to start Screen Sharing because: Screen Sharing could not be established." I also get the exact same message when trying to Audio chat or Video chat.
If anyone knows the answer to this problem please help us...
Thanks in advance
DJ SchepIs this with a Speedtouch ?
Is this you http://discussions.apple.com/thread.jspa?threadID=1668357 ?
11:48 PM Monday; August 18, 2008 -
Throw netgear out the window? can't audio chat.
hi,
I have received the 'unsufficient bandwidth' and 'user not reponding' responses for months now. i just can't audio chat - haven't been able to for months!!! (but i can text chat)
I WAS able to audio chat when i first got my mac (it was brilliant!), then about a week later - gone - won't work. i haven't been able to get it to work since.
when i take my powerbook to my friends house, and connect wirelessly to her d-link modem, then yes - i can audio chat with her. no problems.
but when i come back to my place - it doesn't work. (i'm connected wirelessly to a Netgear DG834G v2 router/modem - a PC is connected directly via ethernet.)
I have spent COUNTLESS hours on help lines to mac, netgear, my service providers. i've even upgraded my broadband service. i am completely and utterly at my wits end.
today i spent more hours trying to fix it again. i updated my firmware. then i turned off the UPnP, and the netgear guy told me to go in to Firewall Rules and have my mac IP address directly accepted (port forwarding?)....still hasn't fixed the problem.
my firewall is off. the PCs firewall is off - as is the PCs norton antivirus.
what else can i do to get this thing working - other than throw the
netgear out the window and buy another brand?
any advice would be greatly appreciated.
LilyDear Ed
Thank you so much for taking the time to post advice for my problem. Unfortunately in my Netgear SmartWizard options I do not have a Port Forwarding or Port Triggering option.
I have the following:
Setup - basic settings, adsl settings, wireless settings
Security - logs, block sites, firewall rules, services, schedule, email
Maintenance - router status, attached devices, backup settings, set password, diagnostics, router upgrade
Advanced - WAN setup, Dynamic DNS, LAN IP Setup, Remote Management, Static Routes, UPnP
Advanced - VPN - VPN wizard, VPN Policies, VPN status
I looked around for anything resembling what you mentioned and found in Services (under Security) i can add a Custom Service...
...i was able to add iChat 1 and iChat 2 and put the ports (but not my server address - it is set up in Firewall Rules). i chose TCP/UDP for both.
I also added AIM as TCP/UDP. [when i tried to add it as TCP it said "Service Port number was defined by another service" so i was forced to choose TCP.]
unfortunately this has not helped. This is probably way too much info for you, as your settings aren't like mine. but am hoping either you or someone may have an idea of what else i could do.
regardless, thanks so much for your help.
Lily -
After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I am using gmail, and I see my buddy (no camera icon next to her name), but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies. My buddy has the same problem as I. We are able to do video chat through gmail, but I had hoped to use iChat. I am using OS 10.6.8, iChat v. 5.0.3. What am I missing?
HI,
iChat will Video chat to another iChat in a Jabber Buddy List (Google run a Jabber server for GoogleTalk)
However it will not Video to the Web Page login to iGoogle or the Web Mail Page login. (where people can Google Chat as it were in a Web Browser).
Nor does it video to the Google Talk Stand alone app for PCs or any other Jabber apps on any platform.
iChat uses a connection Process called SIP (Session Initiation Protocol) which is also used by other VoIP devices.
Jabber/XMPP invited the Jingle Protocol for Jabber Applications.
Google have included this in their Standalone app and the Plug-in for Web Browsers on both PCs and Mac (you can get this as a Standalone Plug-in or as part of Chrome)
More on this here This article has been changed several time in the recent months. It now claims a greater involvement by Google in writing the Jingle Library (Although now Google's version does not work with the others)
This tends to mean that using the web Login to Google to Chat also cannot video chat to other Jabber apps that are using Jingle.
If your Buddy is using iChat then check the Video Menu has two items to Enable Camera/Video chat and Microphone/Audio chats are ticked.
In the View Menu the Show Status Items should be ticked (Selecting them toggles the tick and the function On or Off)
It could be Internet speed but at this stage I would doubt this at this stage.
10:27 PM Saturday; January 21, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
No audio with video chat, but can audio chat!
When I video chat, I don't get or receive audio. Neither does the person I'm "chatting" with. I can audio chat with that person... no problem. But the combination video and audio is a bust. And here's the kicker: it's only when I'm chatting with a particular person. With others, the audio and video combo works perfectly. And to top it all off, this person can audio/video chat with others just fine too! Any hints? My OS X and router firewall are both inactive.
My computer:
QT streaming: 1 Mbps cable
OS X firewall: off
Modem: D-Link cable modem (DCM-201)
Router: Belkin 802.11 wireless router (Model # F5D6231-4)
- firewall is off
- not in bridge mode
No iChat add-ons
Connection speed: 4175 Kbps down, 302.3 Kbps up
Will work on getting the other person's info... I know they're on a MacBook Pro as well. Seems more like a bad preference file or something to me as this person is the only one I have trouble with and vice versa. Thanks for any help!Hi MizzouHusker,
Thanks for starting a new thread.
Is the Modem in Bridge mode ?
Or is it doing DHCP ?
What ports are opened in either device ?
Do either have UPnP ?
With those speeds you can set Quicktime to 1.5meg
It will need you to restart iChat to see the new speed.
If devices use NAT you can have problems if the devices at either end do not like the NAT method used (there are about 6)
UPnP will get around this.
4:26 PM Thursday; July 13, 2006 -
not pleased, ichat wont let me video or audio chat, before i changed from a linksys router of which i found to be the previous problem, i have a new problem listed below
BEFORE CHANGE
short time saying connecting then error send/dont send
AFTER CHANGE
Never ending connecting message
little help pleasei keep getting this message
Date/Time: 2007-02-28 02:54:57.533 -0500
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4
iChat Connection Log:
AVChat started with ID 3053666988.
big60sbeat: State change from AVChatNoState to AVChatStateWaiting.
0x4558b0: State change from AVChatNoState to AVChatStateInvited.
0x4558b0: State change from AVChatStateInvited to AVChatStateConnecting.
big60sbeat: State change from AVChatStateWaiting to AVChatStateConnecting.
big60sbeat: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x4558b0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
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it was working fine while he was in the middle of nowhere in canada on wireless and i was in NYC on wireless and now he is using wireless in LA and I am still in NYC and we are getting that message, we both tried changing ports, what else should we try?
macbookpro Mac OS X (10.4.8) -
every time i want to audio chat with a friend it starts connecting then i wait for about 30seconds then it says that it cant connect because the guy im talking with says that he acsepted my invite but ichat said he didnt please help
Hi,
Welcome to the Discussions
Presumably the Pop up Log (Use the Reveal Triangle "Details" on th e left) said it was an Error 8 issue ?
It would help to know of the Buddy is on AIM for PCs, a different iChat version.
If you have the Mac Firewall ON (System Preferences > Security > Firewall) then you have to go to the Advanced Tab and set "Allow Signed Apps" and have iChat in the List. Stealth needs to be Off as well.
This will allow iChat through the firewall.
You also have to get it through your Router (Or routing modem).
This requires that you open or allow the ports that iChat uses.
If you want to use the iChat Screen Sharing then set your devices to use UPnP (Universal Plug and Play) which will allow the app to tell the router which ports to open.
Not all devices have UPnP and you may need to use either Port Forwarding or Port Triggering (depending how many computers you have to use iChat over the same connection).
You may also need to turn Off Ping Blocking and any Intrusion Protection (Denial of Service in particular)
The ports are:-
||iChat Ports||TCP||UDP||
|AIM|5190|5190|
|A/V|none|5678, 16393-16402|
|Bonjour|5298|5297, 5298, 5353|
|Jabber|5220,5222, 5223|none|
Note this is the iChat 4 and 5 Range
Add port 5060 UDP for iChat 2 and 3 and extend the group of 10 to 16384-16403 (20 ports)
iChat 4 and 5 also uses an undeclared Random port to do the Screen Sharing part and works if you can and do use UPnP (Or Port Mapping Protocol) to open ports in your routing device.
If you have Error 20, 21 or 22 showing in the first paragraph of the Log then you have a different problem.
Of course similar things ought to be done at the Buddies end.
5:01 PM Sunday; June 6, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat" -
Can you use audio chat with PCs with microphones?
Is there a simple way to link audio chat between Windows and Mac?
You can audio-chat with a PC user with the latest version of AIM and a mic (on the PC). On the Mac side though, you need to have a camera (camcorder or iSight) plugged in. You cannot audio-chat with a PC AIM user without a camera.
I use my powerbook 1.33 GHz, iChat AV3 and my Sony DV camcorder (FW) to audio-chat with friends using PCs eqipped with AIM and just a mic. No problems at all.
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