Audio clip brought in that keeps randomly slowing in pitch. Help!

brought an audio file in (music) from safari to Premiere Pro video we shot and suddenly and randomly the audio changes (slows) pitch. I read in another help post to edit the sound file in Audition and interpret sample rate to 44800, which did indeed fix the audio problem however now the video is choppy! Pls help. Thanks.

preston398 wrote:
So now i know its not a signal issue, modem issue or cable line issue so am i right in thinking it would be comcast side?
The signal stats that are read by the modem is only part of the picture. There are three additional signal stats which can't be read by the modem. They can only be read from their end by them polling the CMTS (Cable Modem Termination System) at the local headend facility.
They are the 'Upstream Receive Power Level', the 'uSNR' (upstream Signal To Noise Ratio), and the "ICFR" (In Channel Frequency Response). These are as equally important in diagnosing connectivity issues as are the modem's stats.
You can call in and ask what these figures are. The Upstream Receive Power Level should fall within the range of -2dB to +2dB with 0dB being in the middle and perfect.
The Upstream SNR should be least 31dB, and the higher it is the better.
The ICFR should be no higher than 2 dB.
You could have an intermittent noise ingress issue in only the upstream channel(s) / return path only somewhere.
They will be able to see whether or not everything is in the green zone and also see a history plot for the modem.

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