Audio combo jack Not Working

Hello all
I have purchased a Combo Jack Splitter which is like this one:
http://forums.lenovo.com/t5/image/serverpage/image​-id/169i7439D0FCBFE8A695/image-size/medium?v=mpbl-​...
I have made sure it's a 4 segment type of combo jack. I have an external microhpone 3.5mm 3segment that clips onto the headphones which is also a 3.5mm 3 segment jack.
The combo jack works fine on other PC's, the Microphone works fine on other PC's. However on my lenovo edge E520, it simply says that the device is not plugged in (microphone) (the headphones work fine with the combo jack just not the microphone)
Any ideas of what to do? I have tried reinstalling drivers. Any adivce will be good.
Cheers.

I'd just like to make an update,
If you plug the combo jack ion 3/4 the way, it detects the microphone, but the headset and microphone are pretty crappy quality.
Any Ideas?

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