Audio conforming nightmare - Premiere 2014 - Mac OS 10.9.5 - AVCHD

We shoot a lot of AVCHD and I've often had audio conforming problems but I think it is actually worse in the latest version.
I did a four camera shoot of a guest lecturer yesterday. I archived all four cards (entire cord structure) and then wisely put them onto our pristine backup because I know Premiere 'touches' source folders. Then I brought them into Premiere and waited for the clips to conform. After they did **none** of them had any audio (even though the original files were fine). I couldn't find any evidence of conforming files in the STREAM. Where is that information stored?
I decided the easiest thing to do was just to trash the project and start again. This time I imported each card individually, waited for it to conform and checked that the audio was there before I brought in the next card. The first three went in fine; the last one did not. The audio conformed but it sounded garbled, like it decompressed wrong. Also, it stopped about halfway through even though the audio on the card was fine.
Finally, I connected to our pristine archive to retrieve the original, untouched files. That's when I noticed that the files in the local, Working Scratch, folder were about 2 gig bigger than the original files in the Pristine Archive for the cameras that *had* conformed properly. Clearly Adobe is storing something in there somewhere but Apple, in their infinite wisdom, has determined that I don't need to know what is it or where it's been put! Help! If I could find the files I could trash them locally and re-conform. Thank goodness for the Pristine Archive and I *always* put stuff there before I start to edit but... um... other folks don't.
Where does Adobe store the 2 gig of conforming info and why won't Apple let me see it?

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I found it strange that this was happening only on two of my sequences (timelines) in the project, while other sequences have no issue with Audio Gain. It's either the sequence, or one-or-more clips—not Premiere, right? First, I ran CCleaner and re-launched Premiere. Clearing system crud with CCleaner seems to have aleviated the problem for *some* of the clips. I could now perform Audio Gain functions on some of the clips.
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Premiere 2014 audio drops at exactly 4:55 min

Been working on a project for a while (Mac system) and suddenly several clips in the browser stop playing the audio.You can see images in the waveform, but there is no audio playing. To add to the mystery, these clips have one thing in common, they stop at 4:55 min. I believe I started this project in Premiere Cc and must have converted to Premiere 2014 during a moment of temporary blindness. Any clues?

Jude, The files are 5.0 and 8 gb...but I have done other work, even within this project that we larger. So, after doing more investigating, these errors seem to all flow from one batch of files...from one particular shoot . So I re-loaded the back up files and all seems to be ok for now...just lost time. I have been backing up to Blu- Ray and hard drives...just grateful the Blu-ray worked this time!
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Experiencing issues with audio scrubbing in Premiere cc 2014

Since upgrading I've been having issues with audio scrubbing in Premiere CC 2014.
Some of the time it won't scrub at all (silence) when I know that scrubbing option is turned on. Other times it will scrub the wrong section of the timeline, I'll hear dialogue from a different point in a clip.
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thank you.

Hi IP,
Intensity pro wrote:
...Adobe are you listening?
Yes, but it's Saturday. And I'm on vacation. You know??
Sorry that we do not have 24-7 support. The best time to catch us is 7AM-7PM PST, Monday to Friday.
Intensity pro wrote:
Currently using / testing a 30 day trial of CC 2014 (CS5 user for years with no issues) and all was fine yesterday when editing. Turned on today and had no way to scrub audio. Also had no Intensity Pro external monitor which worked fine the day before. Restarted PC and still nothing so starting poking around with the playback settings in preferences by choosing Adobe Desktop audio in the audio device section choosing OK then selecting back to Blackmagic audio then hit Ok. All of a sudden there was my external monitor and was able to scrub audio again. It's like it's sleeping knowing it should work until you poke it a few times to wake it up. How my Intensity Pro external monitor and scrubbing audio being related in any way is perplexing. Or am I being obtuse?
I would contact Blackmagic Design to make sure your drivers are current. Can you try that?
Thanks,
Kevin

Is new 2014 mac mini good for audio production

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+1...
My 'problem' with the current range is that the memory is no longer upgradable.... (What you buy initially is what you get) and i7 Quad Cores are no longer available for the MMs.. just Dual Cores....
This is why earlier MM models via the Apple Refurb store, have been is such short supply because they sell out within an hour or so of becoming available!
You might find this site useful for tracking down Refurbs....
https://www.refurb.me/us/
Note: Apple refurbs are excellent value for money as they come with the same warranties as new models... plus you can purchase the extended Applecare as you can for new models... but typically sell for 15-45% less. I haven't bought a non-refurbed Mac in several years now... and couldn't be happier with the quality and reliability of the refurbished ones.
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Premiere Pro Mac - VST & Audio Unit Support - Something is wrong....

I run PPRO on Mac Lion.
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Adobe does NOT seem to be aware of the fact that most audio plugs are 32 bit.
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This is from page 326 of the PrCS5 user guide:
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CC Premiere 2014 crashes on start

CC Premiere 2014 crashes on start. "Adobe Premiere Pro CC quit unexpectedly..."
retina macbook pro, osx 10.9.3.
Have had to use CS6 for months,
cannot get any CC Premiere version working...
was naively hoping this latest update would fix that..
Any reliable solutions out there, @ADOBE?

Hi Sean,
sean healy wrote:
Thanks Kevin - I have no plugin folders in my premiere CC installation - where would I find the plugins for uninstalling?
I have http://fxfactory.com
installed on my machine... and it has previously shown up in AE + Premiere... though I can't get Premiere CC to open, nor can I see any Premiere CC plugin folders..
( only folders are : configuration and presets )
I would recommend uninstalling FXFactory as it has been the source of crashes for this release. See the Noise Industries site for any updates. Use their uninstaller. Plug-ins are located here on Mac: User/Library/Application Support/Adobe/Common/Plug-ins/8.0/MediaCore/
sean healy wrote:
Could you also point me to any specific folder addresses where I should try and delete preferences or any other premiere CC files that may be corrupted or need permissions checked etc?
Preferences are located here: User/Library/Preferences/com.Adobe.Premiere Pro.8.0.plist
It's easier just to relaunch with the Shift+Option keys held down until you see the splash screen.
sean healy wrote:
... I'll have to check and see if AE CC does dynamic link to Prem CS 6...
It does not. You must have the exact same versions of these applications in order for dynamic link to function properly.
sean healy wrote:
There seems to be a lot of users complaining specifically about Prem CC crashing on start - while all of their other apps work fine - it'd be great if Adobe addressed this...
OK. However, crashing on launch can occur for a variety of reasons, including installing plug-ins that are not updated for the version. I am investigating other cases and seeing if there's anything we can do from our side to prevent this from happening. I do appreciate your concern.
Thanks,
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How to get audio into Adobe Premiere Elements 12?
I have filmed an air show with a very good camera JVC pro
And when I pick up the clips in Adobe Premiere Elements 12, it works too, but only without sound.
I think I tried everything for 4 days now.
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I go to where the video files are located and try to run them in VLC or in Nero Kwik so it works fine with both audio and video.
I have checked the sound card.
Yes, I have tried everything so now I'm so tired of this lousy so I'm ready to throw this program at the dump.
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My name is Thore Hult
live in Karlshamn in Sweden

Thore Hult
On what computer operating system is your Premiere Elements 12 working on? Have you updated it from 12 to 12.1 Update using an opened project's Help Menu/Update. If not, please do so.
For your immediate problem.
What is the model/settings for the JVC camera that recorded you video. I want to get at the properties of your source video including the file extension.
Since you are getting video, but no audio, please download and install the free codec utility named GSpot to see what is shows
for your Audio Name and Status.
http://www.headbands.com/gspot/
The other properties of the file there would also be of interest.
When you import your source file into the project, do you see any "conforming" activity going in a progress bar at the bottom right corner of the workspace?
If so, do you wait for it to complete before you move forward in the project?
Can you get sound in any of your Premiere Elements projects with this current JVC file or other?
Can we assume that your troubleshooting has included checking
a. Volume control within the project
b. Edit Menu/Preferences/Audio Hardware ASIO
Let us start here and then we can decide what next if necessary.
Thanks.
ATR

ENCORE CS5.5: Audio Conforming Is Eating Up My Hard Drive

Hi guys. I am using Adobe Encore CS5.5 (Windows 7) for a DVD project. My project is pretty much a series of audio files synch with .PSD images. In other words, I do not use real video. Rather, I Use Images wity audio running in the bagground of the timelines.
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After much research, I found that the Media Cache Files Folder is being loaded with replicas of my audio files with the following extensions .ac3 48000.cfa and .ac3 48000.pek
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Thanks for your reply.
I have 6 timelines. The total program length, as shown in the build tab, is about 3GB used. And it's a DVD project, not BD.
I use MP3 files and I can see the audio keeps conforming from the Progress tab. There's a Stop button,but it's grayed out, so I can't stop it. The setting I am using to transcode is a3c as you mentioned.
The funny thing is that I even deleted the project's audio files from the timelines and Project Assets as well. At this point the audio files don't even exist in my project, and yet the Progress tab shows the audio keeps conforming and my hard drive keeps being swallowed by this monster. That's driving me Nuts!
Originally, and of course, the audio was Untranscoded. I performed the transcoding and yes, PSD images are brought directly as asssets into Encore. I probably should have done this from Premiere, but a) I have never used Premiere, and b) I was just learning how to use Encore by watching some video tutorials.
The thing is that my project was complete and everything was set, including audio conforming. I even outputed a disk image, which I then burned into a DVD. At the time I did this my project was still somewhat small as I just wanted to test the whole process with just a few files. The thing is that at this point I didn't realize what was happening in the background with my hard drive's free space until I later got a Windows warning message of low disk space. And that's when the saga began for me.
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Unable to update Premiere 2014 to 2014.1 (8.1) on PC (Windows 8.1). CC says it is 'up-to-date'

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Dym when you reinstall Premiere all available updates will be applied. Do you meet or exceed all of the system requirements listed at System requirements | Adobe Premiere Pro?
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Premiere 2014 CC Crashing - Please direct me to any definitive answers

So I'm having the problem that many seem to be having with Premiere 2014 CC continually, continually crashing.
I'm wondering:
Has Adobe released any definitive statement as to exactly why this is happening, and exactly how to remedy the situation? I see a lot of random people saying "maybe try this...this might work for awhile...etc. etc. etc.", but in my search through the communities forums, I haven't seen anything official from Adobe. Granted I haven't had time to comb the forums because I'm on a GD deadline and I have to get what work I can done in the midst of this ridiculousness...

Hi Franklin Glass,
Chris Clifford wrote:
Thanks Kevin,
System is a Mac OS X 10.8.5.
Installed Cuda at one point, have since tried to remove it from everywhere.
Application is Premiere Pro CC 2014 8.1
Media is H.264 in Quicktime.
Crashes occur during editing. Most commonly what happens is the viewer will freeze up. I'll still be able to move the playhead back and forth, but the image won't move. At this point in 'Force quit applications', it will say that Premiere isn't responding, and I'll force quit.
Less common, but still regular, is that Premiere will crash on it's own, seemingly randomly, with the note "Sorry, Premiere has encountered a serious error etc."
I have almost the same setup but experience none of these issues.
One problem a lot of people had were unexpected behaviors when updating your project file from 8.0 to 8.1, like crashing. Tell me, did you update your project file midway through your project? If so, and it's not too late, is it possible to return to 8.0 to complete your project?
If that is not possible, you may want to try each of the following steps:
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Ensure Adobe folder preferences are set to read/write in all 3 locations.
Delete media cache
Delete preview files
Remove plug-ins
If you have AMD GPUs, make sure CUDA is not installed
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
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Disable App Nap
Reboot
Report back if anything here worked for you.
Thanks,
Kevin

Audio Sync issues Premiere CC and AJA T-AP

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Thanks, Scott

Hi team!
cc: petergaraway
Wondering if anyone has any updates on the Premiere CC v AJA T-Tap situation?
I just bought an AJA to go with our new trash can iMac, which has been beasted out so it shouldn't have any performance issues. I have two thunderbolt displays for the edit and a Samsung LED TV on the wall for client monitoring. There is a 10m HDMI cable running to get to the TV, through walls and ceiling, which I just replaced to a cable with a booster in the middle because I thought that distance might be the first cause of the lag.
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Audio is coming out through the Headphones jack on the mac to a small Behringer mixer, where I have monitor speakers for the edit and then wall speakers for the client. So I have been keeping the Audio output to the Adobe Desktop Audio. If I select AJA T-Tap it sends the audio straight to the TV, even despite going back into the system settings.
In Preferences > Playback, the AJA settings are to Match Sequence and Minimum Buffer. Playing with the m/s frame offsets doesn't seem to make any progress on the issue. And infact if I push it to 500m/s it only worsens the buffering problem I described above.
I went into the AJA control panel and have made sure everything is set to 1080p25 as our timelines will invariably always be 25fps (Australia).
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Why Audio Conforming?

I'm just curious as to why Encore has to conform AC3 audio files. The Encore 2.0 Help Center has no info at all on audio conforming.
What is the purpose of the conformed audio file, especially if the file is in an AC3 file format ready for the DVD?
Is the conformed audio only used for playback within Encore and nothing else?
Encore 1.5 played my AC3 files without conforming, why does Encore 2.0 need to?
My 2 hour long AC3 file is 175MB. The conformed file is 2.7GB! This is a waste of disc space and a waste of processing time. I often create 2 hour DVDs with 8 audio tracks using AC3 files. Now my project is going to require 21.6GB of space for conformed audio files and take about 16 minutes to conform the 8 AC3 files!
Mike

> Why indeed.....
It's a nice feature to be able to listen to the sound as it will sound on DVD - maybe, but how many of you does that ? I somewhat thrust the encoder, specify the bitrate and pretty much know what I will get.
It should of course been an option. And why 32bit sound ? Just to make the files bigger ?? Some say it's better because the prosessor is 32bit. Will Encore 3 then use 64bit audio to match the new prosessors ??
All audio software can mix almost unlimited tracks of 16bit audio and many throws in a videotrack too....only Adobe does this conforming and the worst is that they are probably proud of it.
(sigh)
I refer you to Joe Bowdens original answer in the second post in this thread.
i Encore uses the Premiere playback engine, which does not support AC3.
Removing the conforming means one of 3 things:
1 - A completely different playback engine, and given the complaints about the OS one, that is not a good idea.
2 - No audio in preview at all.
3 - Paying more money for Encore so there can be an AC3 decoder included. As this is licensed technology, it is NOT free.

Audio conforming nightmare - Premiere 2014 - Mac OS 10.9.5 - AVCHD

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