Audio cuts out randomly...known issue?

Most Keynote presentations we record capture the entire audio of the person speaking just fine. However, random presentations will drop the audio with no rhyme or reason. Record it again and all is well. But this requires us to reschedule the trainer to record and it is a frustrating process.
Is this a known issue?
Is there a way to make sure that all the audio is captured start to finish for every presentation?

Are you playing it from a CD-R, a server, or is the file copied to the hard drive of the system playing it?

Similar Messages

Audio cuts out for a few seconds

Hi,
I'm not sure if anyone is experiencing this but it happens to me all the time and it's so so annoying.
When playingback the timeline on CS6 the audio cuts out at random places and then it comes back, then it goes again for a few seconds then back again,..while video keeps on playing.....this is just random and it can happen as soon as you press play or after a few seconds and it happens when audio is stereo, mono, mp3,wav,aif, you name it.
Also, it happens regardless of playback quality or timeline render status (red, yellow or green). My computer is quite fast + 24gb RAM so I dont think the PC is a problem, It also happens on a different computer within our studio.
Needless to say that editing under these circumstances is becoming impossible/frustrating and I'm even considering finding other software to edit with! I've found others with this same problem at cretive cow http://forums.creativecow.net/thread/3/935424
If anyone from Adobe reads this, please help!!!
thanks in advance

Unfortunately there's no fix for this problem that plagues Classic since release. Considering that a new generation appeared I guess we have no reason to expect a fix anymore.
I also have the problem and it makes the iPod Classic less desirable to be used as a music player than a generic $10 (no name) usb stick.

Audio cut out and midi miss sync

Lately I have been getting audio cut out, and the missing, 'error while trying to sync audio and midi'.
I thought it was that I had too many instances of virtual instruments. So I mixed the song down. Imported that into a NEW song, with only one audio track, and then proceeded to try to do an organ overdub...Well Logic still drops out and gives me the message, even though there is NO midi information in this file...
Then I noticed that even AIF or mp3 files, didn't play properly from the desktop preview mode. They stop too. Activity monitor doesn't seem to be showing anything overworking..
Disk Warrior fixed some volume errors,
Anyone have any ideas to try?

I'm using a motu828. I disconnected the firewire connection, and ran audio from the headphone jack to the motu, and VOILA, no problems... Last year, I went thru two motu units, not really sure if they are the issue.
I think it might be LOGIC's firewire circuitry. Apple techs couldn't find the issue, I had the G5 motherboard replaced. Another factor was I had 3 Lacie firewire drives (2 firewire 800, 1 400) I have had 4 Lacie drives die on me in the last 3 years. They are the only firewire drives I have, so I don't know if the fault lies with them, or the again Apples firewire circuitry, stressing the drives out???
I also put a firewire 800 card in my system.
I have now switched to an external ESATA raid setup. No more firewire drives. So far so good. Since I had the whole motherboard replaced, I don't know what that means in terms of MOTU connected via firewire..
For now, I'm running audio out of headphone jack, using all virtual instruments, so I know it will sound better when I get firewire audio up and running, but I got tired of it cutting out every 3 - 30 minutes. I'm thinking about the apogee duet unit. But again if it's connected via firewire, I don't know where that leaves me..
My G5 is three and half years old, perhaps it's tired and wants to be retired....
The dark part of me wonders, if Apple computers don't start crapping out after three years of heavy use, or is it that technology, software, updates, push the hardware beyond it's capacity after a few years.

Why does audio cut out 10-15 minutes into iTunes movie? Using Windows 8.1 Pro 64 bit

My audio cuts out in any completely downloaded iTunes movie (SD or HD) 10-15 minutes into watching it in iTunes how can I fix this?
I have to shut down iTunes completely and restart it again to get the audio to come back. 10-15 minutes later the audio disapears again.
I am running a Windows 8.1 Professional 64-bit on a PC, 8 GB RAM, ADM Athlon II X2 265 Processor, 3.30 GHz
Running iTunes application version 11.1.3.8
Quicktime 7.7.4 (1680.86)
I tried uninstalling and reinstalling iTunes already.
Any ideas?

Hi RonaldRenaud,
If my understanding is right, this RDP issue only occur in the connection between Windows 8.1 and Server 2008.
Please check if you have installed the update kb2984006.
To resolve this issue caused by update 2989039, install update rollup 2984006. For more information, please refer to the following KB.
http://support2.microsoft.com/kb/2989039/en-us
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

After recent upgrade to Yosemite on Macbook air bluetooth audio cuts out and associated video stops with audio. Likewise with airplay and Apple TV. I have deleted all my saved wifi connections and restarted numerous times. I do not expect a resolutio

After recent upgrade to Yosemite on Macbook air bluetooth audio cuts out and associated video stops with audio. Likewise with airplay and Apple TV. I have deleted all my saved wifi connections and restarted numerous times. I do not expect a resolution from the community, but hope to get the attention of Apple engineers. If you are having same problems or have a miracle cure I am all ears.

May start my own thread, but I'm having similar issues.
I've been using an old iMac (running 10.7.5) and Apple TV for years with no issues. Last week I bought a new Macbook Pro running Yosemite and have had audio issues multiple times. The weird thing is that sometimes it works flawlessly, other times (like now) I spend half an hour just trying to get a song to play.
My issues are: When I got to "computers" in Apple TV to stream my music, my music is sometimes chopper or intermittent, and I seen to know when it's going to happen based on the status wheel just before it plays. When I choose a song, the status wheel will spin for an unusually long time, usually an indicator that the audio is either not going to work, or stutter.
When it does finally pull up a song, the playhead sits at the beginning of the song for a good 3-5 seconds before actually playing. Then, when it starts playing, it's all downhill. It will play a few seconds, drop out, play a few more seconds, drop out, and then ultimately the playhead will keep moving across the song as if it's playing, but there's no audio.
Again, this is a new phenomenon never experienced by me. I've tried everything I could think of, some of them all at once:
• restart Apple TV
• restart Macbook Pro
• quite iTunes/open
• turn off Home Sharing on iTunes then reconnect it
• unplugging and cycling both my modem and router
None of these have alleviated the problem.
The odd thing is, like this morning, the audio started up perfectly and never gave me any issues. It wasn't until later in the day that it started. Perhaps after the macbook pro had been put to sleep? Not sure.
Regardless, this is an annoying trait, one that's new to me and my system (as stated, worked flawlessly until my new purchase), and is 100% limited to either a) the macbook pro b) Yosemite or c) both of them.

Sony STR-DN1040 audio cuts out briefly, frequently

Audio on my new Sony STR-DN1040 cuts out whan SAT/CATV is the source. This happens frequently (every 30 seconds to a minute, unpredictably), though it is only for a fraction of a second each time.
When the audio cuts out, the following items on the front display panel of the receiver all flash off momentarily:
A.P.M.Dolby Digital SymbolD.L.L.
When I reconnect the cable box directly to the TV instead of the receiver (same HDMI cable), the audio issue goes away. I have tried resetting/clearing the receiver. Any thoughts/suggestions?

Thanks again for your suggestions! They are much appreciated.
I have noticed that the problem is apparent on some TV channels more than others. Some channels seem to cause the audio drop and other channels don't.
I have now tried attaching my Blu-Ray player to the SAT/CATV port using the same HDMI cable. The problem was not apparent (but I haven't noticed the issue with the Blu-Ray source previously, so perhaps that helps rule out the SAT/CATV port).
I also tried attaching the cable box/PVR to the BD port and the problem was still present (as mentioned earlier, mostly present on certain channels).
The software is up to date as of last week (ver. s9327.1074.0).
I also tried powering off and disconnecting everything, then reconnecting and powering everything on in the described order. The issue is still present, regardless of the HDMI input port that I use. As mentioned before, this happens only when I route the SAT/CATV signal through the receiver. When I bypass the receiver, by connecting the cable box/PVR directly to the TV, the audio does not cut out on the usual affected channels.

Audio cuts out over hdmi

My current setup is a 2010 mac mini running OS X 10.7 with audio and video going through a HDMI cable to a onkyo receiver which then passes sound to my home theater speakers and HD TV. Every now and then, the audio will cut out for about 4-5 seconds but the video will be fine. When the audio cuts out, the status display on the receiver will show "no signal". This never happened when it was running OS X 10.6. Has anyone else experienced this problem? Any suggestions for a fix would be greatly appreciated.

Hello dmurfett,
Welcome to the HP Forums!
I see you have some issue with sound cutting out at higher levels. Can you please confirm if this is happening with the notebook speakers and headphones, or if it's only one of them.
Just to make sure the correct driver is installed and not the Windows driver, uninstall the audio drivers and reinstall using one of these downloads:
Windows 7 64-bit - IDT High Definition (HD) Audio Driver
Windows 8 64-bit - IDT Audio Driver
You can also try this:
1. Open Control Panel and click Hardware and Sound.
2. Click Sound.
3. While on the Playback tab double click on Speakers to open the Properties window.
4. Go to the Advanced tab and click the Default Quality drop-down.
5. Select the highest quality output (the highest Hz setting), and click Apply.
6. Click OK, and test this setting.
If this doesn't work, try the following:
1. Open Control Panel and click Hardware and Sound.
2. Click Sound.
3. Click on the Recording tab, and double click Stereo Mix to open the Properties window.
4. Go to the Advanced tab and click the Default Quality drop-down.
5. Select the highest quality output (the highest Hz setting), and click Apply.
6. Click OK, and test this setting.
It would help to know which operating system you are using. To see which version of Windows you are using click here: Which Windows operating system am I running?
I look forward to your reply!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Bluetooth audio cutting out

The bluetooth connection for all audio speakers is cutting out - especially when scrolling through email and web browser. I'm on a MacBook Pro 13-inch, Mid 2010. The issue of bluetooth cutting out started after loading Yosemite (now 10.10.1.). It doesn't matter what speaker I'm connected to via bluetooth or the distance between the computer and speaker. While listening to any streaming audio - from any source (web, iTunes, etc.), when I type or scroll through email or browse the web, the audio cuts out on the bluetooth speaker. Is there something I can do to fix the connection issue?

Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear, and then again as you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode - Mavericks
Safe Mode - About

Phone audio cutting out

Updated to iOS 4.3.4 this weekend and ever since then, when talking on phone (both my iPhone 3GS and my wife's iPhone 4) the audio cuts out for a second on average every minute during the call (the frequency of the one second cut-out seems to fluctuate). Don't know if this is an iOS issue or an AT&T issue. Anyone else experiencing anything like this and/or have a suggested solution? Thanks.

Yes! I have the same issue too with me Motorokr s9 stereo BT headset and my Jawbone Icon -- This happens both when playing music via the iPod app OR when speaking on the phone. I can't put the phone in my pocket or else this happens!!! I also can't put it on the desk then walk around my 12x12 office without the dropouts. Having to hold the phone close to the headset kinda defeats the purpose. BTW, my 3GS worked almost flawlessly with these devices. I know, early-adopter syndrome but REALLY! I really rely on the BT headsets
Just got off the phone with Apple Support -- they were ver nice and helpful. They've scheduled me a Genius appt for tomorrow morning so they can run diags on the iPhone. They've also asked me to bring the headsets.
Message was edited by: Eric Balch1
Message was edited by: Eric Balch1

Audio Cuts Out During Slideshow Transitions

Hi-
In my iDVD6 slideshow I have embedded audio. It cuts out during each transition. Do I have to not use transitions to keep that from happening?
Are there some transitions that don't make the audio cut out, or is it something else entirely? Thanks for any insights!
-Ranger

MacinTouch has a good discussion of this issue here:
http://www.macintouch.com/readerreports/idvd/topic2244.html
Besides making the slide show in iMovie, one poster at MacinTouch said he had always had success with DVD playback if he created the slideshow in Photo to Movie:
http://lqgraphics.com/software/phototomovie.php.
I just had this same problem with my very first iDVD. The problem does not appear to be with iDVD, but rather with DVD players that do not fully support the DVD spec or have large enough playback buffers. I found a little more insight here:
http://www.aidinc.com/features/dvdfaq.asp
I tried the disc I burned from iDVD in 2 different physical players and also in Tiger's DVD Player app. The disc works perfectly played back from computer. It played with just a slight bit of audio stutter on a 5 year old, under $100 Go player but with lots of stutter and even stutter on menu transitions in a 2 year old $250 Samsung DVD recorder.
I want to try burning the project from a disk image in Disk Utility using a slower burn speed but have not yet tried that.
My slideshow is pictures of a recent visit to relatives who are die-hard PC users. Unfortunately, I bragged to them about my Mac and promised to send them DVDs. Hope the discs will playback okay on their machines.
Hope this helps and Merry Christmas!
Paul

Midi Audio Cuts out when Playback tracks are triggered.

Hi,
I am having an issue where if I open Mainstage 2 and begin playing a Midi Sequence through a 3rd party Plug-in, the audio cuts out from the plug-in when I trigger my group of Playback tracks for the first time and only restarts when a new note is played. This is particularly a problem because the sound is arpegiated and continuous. 9 out of 10 times if I do it again right afterwards it will be fine without any issues at all. There was a time during rehearsal when it absolutely would not work, but I think a restart fixed it. CPU usage and memory usage do not seem to be the problem.
So my question is, is it normal for it to do that on the first time? Is there any reason why it would not absolutely work that time during rehearsal. And lastly, is there anyway to make it just work every time!
I have tried reading up on this, and from what I understand, putting each playback track on a separate patch might help. My issue with that is I have already designed a layout that fits everything on one screen in one patch. I don't want to be switching screens during a song to adjust levels for the playback tracks. I have One Vocal, One Midi Synth, 8 playback tracks, and 3 Aux strips.
I am new to mainstage and might not completely understand how to make a set work with patches, but from what I understand if I put the playback tracks on different patches I can't control everything from one screen.
Any thoughts, insights, or advice is greatly appreciated.

Logic has that issue at times as well- where the first notes of a midi passage may not play. I believe the timing is such that the note starts are actually slightly before the first beat. Check your starting notes to make sure that they are really starting on the first beat and not slightly before.

Audio Cuts out after a few minutes. IChat AV 2.1

I have surfed and have not found any topics like this yet. Audio is cutting out after chatting with another Mac - AV user. Both microphones still appear to work in the preferences, but the person can not hear on the other side. Video works fine, but now audio. Any help or suggestions would be helpful. Virex 7 has already been removed. This solved the video problems. Merry Christmas.

Hi Brian,
Your title states that the audio cuts out during a chat but the post itself seems to imply that you do not have Audio after the chat.
IF it is cutting out during a Video cut can you please tell us what connection speeds both ends have ?
It should be a at least 100kbps up and down.
If it is not you will have problems. You may find that a cable connection varies as the chat goes on and this might be part of the problem.
Soemthings that might help:
GO to System Preferences > Quicktime > Streaming tab and set the Connection sped to mathc the download speed at either end.
GO to iChat > Preferences > Video > bandwidth Limit Drop Down and set this to NONE.
Ralph

Is it possible to have the same audio clip be playing nonstop between menu's in idvd '11? I want to be able to go from one menu to the next without the audio cutting out on me. Thanks for any support! I have tried searching the forrums but no luck yet.

Is it possible to have the same audio clip be playing nonstop between menu's in idvd '11? I want to be able to go from one menu to the next without the audio cutting out on me. Thanks for any support! I have tried searching the forrums but no luck yet.

No.
OT

Why does my facetime audio cut out?

When I am facetiming with mac laptops running snow leapord after a period of time, the audio cuts out.
What causes this and how to prevent it? It is very annoying.
They can hear me but the audio from them is mute.

If the iPod plays fine after you start the car, then most likely its fine and normal. If it doesn't, try contacting your dealer.

Touchsmart 9100 Audio Cuts Out

I have Touchsmart 9100 with Realtek High Definition Audio running Win 7 Home Premium SP1, 8GB RAM (currently: 7.75GB Physical, 1.88GB Available, Total Virtual 13.7GB, Available Virtual 7.53); Dell 5650 5.1 surround sound with the three-to-one reducer connector plugged into the analog audio out port.
Realtek Driver
c:\windows\system32\drivers\rtkvhd64.sys (6.0.1.7076, 3.53 MB (3,698,904 bytes), 2013-12-14 22:28)
Audio Codecs
c:\windows\system32\imaadp32.acm   Microsoft Corporation       OK   C:\Windows\system32\IMAADP32.ACM   6.1.7600.16385   21.50 KB (22,016 bytes)   2009-07-13 20:18
c:\windows\system32\l3codeca.acm   Fraunhofer Institut Integrierte Schaltungen IIS   Fraunhofer IIS MPEG Layer-3 Codec   OK   C:\Windows\system32\L3CODECA.ACM   1.9.0.401   79.50 KB (81,408 bytes)   2009-07-13 20:22
c:\windows\system32\msadp32.acm   Microsoft Corporation       OK   C:\Windows\system32\MSADP32.ACM   6.1.7600.16385   23.50 KB (24,064 bytes)   2009-07-13 20:18
c:\windows\system32\msg711.acm   Microsoft Corporation       OK   C:\Windows\system32\MSG711.ACM   6.1.7600.16385   14.50 KB (14,848 bytes)   2009-07-13 20:18
c:\windows\system32\msgsm32.acm   Microsoft Corporation       OK   C:\Windows\system32\MSGSM32.ACM   6.1.7600.16385   28.50 KB (29,184 bytes)   2009-07-13 20:18
My streaming video audio will cut out for several seconds at a time then return to normal again. I can, when the audio cuts out, turn up the manual volume on my surround sound to hear however when audio returns, I get blasted until I turn down the surround sound again. High CPU utilization *may* be a contributor to this problem - currently averaging about 95%.
What can I do to correct this problem?

Hi MDS,
Here are the possible HP products for a Touchsmart 9100. Both models do not list Win 7 Home Premium as an HP supported operating system. Did you upgrade from Vista to Win 7 or did you perform a clean install of Win 7 Home Premium?
Both models also reflect this updated driver version (6.0.1.5932) for Realtek High Def Audio. You have driver version (6.0.1.7076) installed on your PC.
You could try installing the version per the above link if you have Win 7 Pro 32 bit or 64 bit installed.
Try checking your file system by opening an administrative command prompt and entering the following: sfc /scannow
You may have to schedule this task to run at the next boot. Please reboot your system to run the task.
Do you know which process is consuming all of your PC's CPU time?
Jaco
****I am not an HP employee****
Please give a" Kudos" if advice received is relevant or" Accept as Solution" if your problem has been solved.
+++++++++++++++++++++++++++++++++++++++++++++++++++++
H8 1380t CTO, Intel i7 3820
16 GB DDR3
Pegatron Motherboard- IPIWB-PB (Pittsburgh), Radeon HD 7570 1GB. Win 7 Home Premium upgraded to Windows 8.1 Pro.
Envy Phoenix 810-150se, Intel i7 4820k
16 GB DDR3
Pittsburgh2 Mainboard, NVIDIA GTX 645- 2GB GDDR5. Win 8.1 Pro.
HP 560z CTO AMD Phenom II X6 1090T
16 GB DDR3.
Radeon HD 6570
Win 7 Home Premium upgraded to Win 7 Pro.
HP ENVY 17t-j000 CTO Quad Edition Notebook. I7 4702mq
12 GB DDR3
Nvidia Graphics
Win 8 Pro
Errare humanum est.

Audio cuts out randomly...known issue?

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