Audio disappears after "conforming"

In Premiere Pro CS6 (6.05), when I import a spanned clip, the audio works fine, BUT as soon as it finishes "conforming" the audio on the file stops working. Any ideas?

I have no idea what might cause that for newly imported media.  The report just doesn't make any sense to me.
For old projects, it's a different story.  There, at least, the media is already conformed, which explains the audio and waveform.  But then something is getting messed up in the reconforming process.  Unfortunately, I can't think of anything for that one either.
Maybe try resetting preferences.
https://blogs.adobe.com/genesisproject/2011/02/premiere-pro-cs5-maintenance-two-great-tips .html

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