Audio Disappears After Export

I've come across a bug that's occurred twice to me in the past 3-4 months. When exporting a sequence out of Premiere Pro, the resulting file loses some of its audio. Here are the details:
A section of 10 minutes of audio towards the end of the project disappear in the resulting .mov QuickTime file
Export settings are
I cannot get the problem to reoccur after it has happened. It seems to be at random.
The first time this issue occurred, I used H.264 as the codec. So I know that does not fix the issue.
Both times I have sent the sequence to Adobe Media Encoder for export.
Here is a screenshot of the project, showing that everything in the audio mixer window is fine, as well as individual tracks in the timeline. I've set in/out points over the section that disappeared in the export. The green audio track in this area is the audio that was missing, the disabled clip above it is scratch audio and is supposed to be disabled.
Can anyone help me figure out why this issue has occurred? Both times it has happened have been in critical scenarios where the file needs to work (one being a backup in case our satellite feed has issues, and this most recent time it happened on our television broadcast without me knowing until after).

Hi Codyn,
I'm really not sure. And it sounds like it is not easily repeatable. Can you file a bug report? Here is the link: http://adobe.ly/ReportBug
Thanks,
Kevin

Similar Messages

All audio disappears after exporting to .mov file

I'm creating a short 'montage' piece, and all audio is muted except for a song which I added into the timeline. I've tried exporting it several times, even replacing the source file for the song, but nothing seems to work. The audio is visible and playing in the timeline, but as soon as I export it, it magically disappears.
Any suggestions?

Adding to Russ's comments and questions: if you are exporting a file, you get to choose to export only audio, only video or both. Check your setttings in that regard; to complicate matters, this setting sometimes does not stick (a known bug in 10.0.8). If that is the case, the usual workaround is to change some other parameter, make an export (which you can cancel), then go back to the export panel and change it back.

Export file disappears after exporting

Export file disappears after exporting
Tried dataexport(calc script), report script,need du=ynamic calc members too..
its urgent now....please help
But I have lots and lots of dynamic calc members...its huge...will take hours together to change...so I planned to make stored for only those members which are required in export file...but now...It seems that default calc is not getting executed... may be that happened because I changed few member properties...
Any thoguths why now dynamic calc is not working?
Thanks a lot for any help..its really urgent now...

Regardless of which limited export process you are using (dataexport calc script, report script, or MaxL/Esscmd export) I can't imagine the export file disappearing if it in fact gets written out at all.
As rinku wrote, if it's a true Esssbase export it's either in the app folder or where ever you wrote it with MaxL/Esscmd.
There are known issues with dynamic calc and dataexport. I've seen this myself and ultimately gave up on exporting the dynamic members. Yes, your changes could cause your exising aggregation scripts to give different results.
How about this:
1) Reduce scope of export process and remove dynamically calculated Accounts/Periods (a guess on my part, but likely right)
2) Export to known location (app folder under Essbase folder or some server-addressable folder). Btw, how are you doing the export? It wasn't clear from your post, but I guess it doesn't really matter.
3) See if that works, and if so, expand until failure. That will tell you what is and isn't going to work.
Regards,
Cameron Lackpour

InDesign CC: Text in editable text fields disappearing after exporting

Hi,
I'm having an issue of text disappearing from editable text fields after exporting the document as an interactive pdf. I've created the text that needs to be editable in acrobat with InDesign CC. So for example, I want to have an editable text field that already says "I'm Mary." I want users to have an ability to change "Mary" to "Tom" or "Ben" in Acrobat. So the pdf should have an editable text form saying "I'm Mary" sentence when users open the pdf in Acrobat. However, after exporting, the text fields remains but the text itself "I'm Mary." is gone. I don't understand why this happens because the text is there when previewed in SWF preview window in InDesign.
The below is the list of steps I took.
STEP 1: Create some texts (For example, m with the text frame tool in InDesign CC
STEP 2: Right click the frame, and click on "Interactive > Convert to Text Field"
OR
STEP 2: Select the text frame, open "Buttons and Forms" window and change the type as "Text Field"
STEP 3: Export the document as an interactive pdf. The setting is default.
Result: When I open the pdf in Acrobat, the text field is there, but it is blank.
Please help me to resolve this issue. I know this is possible because a person before me at my job did it.
Thank you!

As far as I know, to have a pre-populated text form [I'm Mary] appear in the text field, you will need to set the Default Value of the text field in Acrobat. You can do that by selecting the property of the field > Options > Default Value

Poor audio quality after exporting to .MOV.

Voiceover in my video sounds crystal clear in the timeline but then thin and "rattley" after export when playing back with Quicktime player. Background music on other tracks always seems to be unaffected. Audio export set to AAC, 48 kHZ, Stereo. I must export to a Quicktime .mov format because it's the only file type that I can upload to YouTube without the color quality being distorted after upload. Adobe Updater says all of my programs are updated.
Any help would be greatly appreciated. Thanks!

How did you record the VO? is it a mono or stereo track, how are you viewing the export. Sometimes when just one section of the audio is wrong it is due to audio phase problems, I have not seen this with a vo before but it might be the issue. See:
Re: 1 of 2 audio tracks missing on certain browsers (h.264)

Audio issues after exporting

I've made a 40 minute video of my friends' wedding, which plays beautifully in iMovie, but when I export it, there are some audio issues. I've read other forums and detached all audio before exporting and still the same result.
1) Part of the opening sequence has a piece of audio (from another part of the video) that runs with some slow motion clips of bride and groom. When I export, the warped, slowed down original audio can be heard in the background. I've tried everything - detach audio and delete the offending piece of original audio to reducing the volume level of the original audio to 0. It's still there after exporting!!!
2) Maybe as a result of the above, not sure, but once exported, the whole video audio is out of sync by a few seconds. Went back and checked the project and it's all good with all the audio lining up with the clips, but export and it's out of whack
My friends are hounding me to see the video and I keep stalling, quoting some 'technical issues'.
Please help!

Just wanted to let you all know you've saved my sanity by posting on this board. Your solution - while not what I would have guessed in a million years was the problem source - fixed my video. I can't believe it was so simple! Now, if I could only get the hour(s) back where I tried to find the audio track I 'hadn't muted'...

Formatted fields disappear after exporting to Infoview

Hi Experts,
In my CR2008 report file, I have date fields which are disappeared after opening in Infoview.
Here is an example of the formatted date field:
{@StatementDate} =
if {@Timezone}="EST"
then cstr(dateadd("n",(5+{?Offset})*60,),{?DateFormat})
else if {@Timezone}="EDT"
then cstr(dateadd("n",(4+{?Offset})*60,),{?DateFormat})
{@Timezone} : This formula field checks if the PrintTimeZone falls in Daylight Savings or not and returns either EST or EDT
Similary, another formula field uses CurrentDateTime and returns the report run date in user timezone based on the {?Offset} value.
When {@StatementDate} is used in the report in CR2008, there is no issue. Everything comes up correctly. When the same report is opened through Infoview, the {@StatementDate} field is showing blank.
Please suggest at the earliest .Thanks in advance.
Regards,
Naresh

HI Jamie,
I've tried your suggestion. When using the Timezone formula to display in Infoview, it's returning 'E' instead of 'EST', where actually the formula is failing.
Timezone formula is based on PrintTimeZone function of CR2008 to extract the abbreviated form of the User Timezone who logs in and runs a report. So, it checks for daylight savings and returns the abbreviated form like EST or EDT or IST so on.....
In Timezone formula there is a loop which tried to extract the first character of the PrintTimeZone function and returns the abbreviated formula. If PrintTimeZone is Eastern Standard Time, -300, Daylight Saving, -60, 03.0.0 2:00,11.1.0 1:00, it first checks whether the current month and date falls in Daylight Savings or not and returns True if Daylight Savings, Then, it returns EST or EDT. This works for all the TimeZone across the globe
So, in Infoview, it returns 'E' and failing to extract the rest of the characters to form EST or EDT. Any clue as why this could happen? For now, I've hard coded the formula to return EST or EDT depending on the Daylight savings true or false.
Thanks
Naresh

Audio missing after exportation

I exported a 8.5 miuntes film (cmd E, video codec:actual settings). When I run it with Quicktime player (10.0) everything is ok, but after approx.7 minutes the sound has sudenly disappeared. I use FCPX 10.0.1. With version 10.0.0 I never faced this problem.
Does anybody know how to fix this ?

I'm work on a PC, but in years past when on rare occasion my audio was somehow messed up in the final export, this has worked for me:
Export the timeline as AUDIO ONLY. I used .wav format on the PC. Then Import that new .wav file and drop into an empty timeline track. MUTE all other audio tracks. Check the audio - if it is all intact and good, you can now export the video with the good audio
Thanks
Jeff Pulera
Safe Harbor Computers

Picture disappears after exporting to Excel and saving.

Afternoon,
I appologise if this question has been asked before, but I did try search past posts.
I am using CR4E, the latest version.
I have designed a report with a Logo in the Page Header. (JPG). If I export the report as a Excel Report (Page Based), the
Picture is displayed as expected.
I can open and close the Excel Report as many times as I want and the picture remains. BUT as soon as I make a change to the
spreadsheet, and save, the Picture disappears.
I have tried using a BMP file, but still the same, I have tried having the picture in different sections but no luck.
If anyone has any ideas as to how I can keep the picture after saving the Excel version I would be greatly in your debt.
Cheers
Darren

Morning,
I have managed to find a work around, although I am not 100% why it works but it does.
I was unable to find a solution to the problem using the Eclipse version of CR, but I found a version of CR2008 at the office, and
using that, inserted a OLE Object attached to my Logo (JPG) and placed this OLE object on the report. My original Picture of the logo was left in its correct placement.
With this OLE Object, it appears that I am not able to export the XLS file and then manipulate the spreadsheet and save as many times
as I wish and the logo remains.
The only issue I have with the OLE Object, and this is probably down to my lack of knowledge, is that the Object contains
a text reference to the file name "Company_Logo.jpg" and that it. It does not display the picture or anything but the text.
I am then unable to hide this text or change the colour of the font to "hide" it. What I have had to do is make the object as small
as possible and place it in the bottom right corner of the report and hope no one notices it
So as you can see my solution is not the greatest but it is working.
Krishnan, I tried you suggestion of moving it the picture object back and forward did not help, and then your File Export Options
idea is not possible in Eclipse Crystal Reports (not that I could find). What version of CR would you be refering to?
Thanks for the suggestions/help.
Cheers
Darren

Media Disappears After Exporting to Soundtrack Pro

I have an HD project I'm working on that was shot on the HVX200. The files have been converted and imported into FCPS2 and the edit went fine. Then I tried to export the sequence to Soundtrack Pro for audio editing and clips started disappearing from the drive. The only solution I have found is to re-convert and import the files.
This has happened twice now and all the same files. What's happening? Does anyone know of a way to prevent this?
Message was edited by: Marc Buhmann

Reports of this strange file disappearing behavior surface every few months and almost always involve having both apps (STP and FCP) open at the same time. Speculation has been that somewhere in the round trip, FCP gets confused and believes the original files are renders and are deleted. And when FCP deletes something, it is gone.
The work around has been to make sure that both apps are not running at the same time - i.e. export your file from FCP then close FCP. Launch STP, make changes then export back and close STP. Launch FCP, import edited file back in and continue on your merry way.
This is a pain for certain. The other way is make sure you always have a set of the media stored offline (which you would anyway with P2 sourced files) and simply do an offline/online reconnect when the files go missing.
Good luck.
x

Audio problems after exporting

I have created a 43 minute iMovie with very, very heavy editing.
I love my movie, and until recently, it would play back fine within the application.
(but now, not even this works for me anymore.)
When I export the movie in any format, My audio gets all mixed up.. Random audio clips from other parts of the movie are heard with, or substituted during other parts. It is so frustrating after so much hard work.
Is there any way to resolve this problem without having to start from scratch?

Dito! I just worked for months on 45 min movie and the same problem. And the answer is WHAT?!!!!!!!!!!!!!!!!!!!!!!!!!!!!! whats the piont of beat markers and the ability to use all these things and now i have to WHAT??????? go back and try to re edit the speeds? Great I switched to an Apple only to find out BIG mistake. I cannot believe this has not been fixed. Whata joke! I have to get this DVD in the hands of someone by the end of the weekend that might be able to change my life and i have made a GRAVE mistake in intrusting it in a MAC

Audio issues after export to QT (Christmas present - please help!)

I've made a nice presentation in Keynote 4.0.1. My plan was to export it to QT, then
make a DVD of the result. It's supposed to be a chrismas gift to my parents (a presentation
about their newborn grandchild) but now I'm stuck with no working audio.
The presentation includes a few video clips and mp3-audio. They work perfectly when I
preview the presentation in Keynote, but when I try to export them the sound from the
videoclips is gone, and the audio from all the mp3:s stops after about a second.
I have tried to work around this by converting the presentation to Flash, it helps the audio,
but then all the transitions, slides and pictures are messed up.
I've been working with this all night, looked on all forums, without success.
Please, pretty please, all you Santas out there - HELP ME BEFORE CHRISTMAS!!!
Thanks,
Henrik

Ok. Now I've tried a lot more ways to make this work. I'm getting more and more desperate!
One way was to plug in a headphone cable in the line-in and plug-it in "headphones", and record the audio from the slide as "recorded narrations" in Keynote. This worked on one slide - with lots of audio latency, but when I tried it on the whole slideshow Keynote freaked out and crashed.
I hate this excellent program. I wonder - how can Apple release, and expect people to pay for something so buggy and obviously unfinished as iWork '08.
I've worked with MS Office and Open Office, but never, ever had so much trouble with sudden crashes, missing audio, latency and non-working videoclips! If I had a company I would never risk
to use this software for important speaches and annual reports.
//Henrik
P.S Sorry for my English, I'm to upset to think about grammar and spelling. D.S

Audio Drift after exporting OMF to Pro Tools and importing back AIFF

Hi,
I have an HDV 1080i50 Final Cut Pro project at 25 FPS (PAL). I exported a quicktime video without sound, as well as an OMF file of the audio. We mixed the OMF audio file using the quicktime file as reference on Pro Tools. In Pro Tools, the mix was done on 25 FPS, same as the original project. Synch was good.
However, after saving the file as AIFF 48/16 and importing it into the original FCP project, there is considerable audio synch drift with the original video.
It was edited in PAL, exported as PAL, mixed as PAL, but now it's not synching with the original PAL video in FCP. It still synchs up with the PAL quicktime, however.
What am I doing wrong? Any ideas???

Problem solved: trashed user prefs.

Audio problems after exporting out of iMovie

Aloha!
I have a 48 minute movie created in imovie with lots of audio, clips and transitions. It works perfectly when I preview or play it in iMovie. When I try to share it to iDvd, export to iDvd, or to save it as a Quicktime movie, it looks great for several minutes, then the audio tracks get messed up. The correct audio is there, but overlayed on it is snippets from farther into the project, or whole tracks from later in the project, or places where the audio drops out completely. I spent about 70 hours creating this movie and really want to burn it to DVD so I can play it on the big screen. I did burn one version to dvd, and it looked and sounded great - until the audio problems began... any help would be greatly appreciated.
In Garage Band there is a feature where you can consolidate your bits into one track - should I be doing something in iMovie after I finish it before I export it?

what kind of speed changes do you mean? If you mean using some clips in slo-mo (with the sound dropped out) then yes I used a LOT of them... but they are also working fine for the first several minutes...

Project Disappeared after exporting (iMovie '11)

I created a photo slide show type movie in iMovie '11. After I exported it, the Project no longer appeared under the Edit Project tab in the app.
There's been a lot of talk here about remving some prefernce files to get missing project to reappear. I've done that but with no results.
What's strange to me is even going back into Time Machine I see no evidence of this project. There's not file for it in the iMovie Porject folder in the past. It is almost as if this .mov file I created came out of nowhere.
I'm glad the project was done when I expoerted it, but am confused as to why the project file no loner exists in the app itsself or any folder.
Any idea where m work went?
Thanks
Ty

Hello! I am having the same problems. I have tried exporting it every which way, have detached every piece of audio that I could, been doing this for days, and nothing is working. I new it had to be a bug.
Can you tell me how to remove the iMovie update, and re-install the original iMovie? Do I download this from the mac site?
I am turning in a huge project for a grant, and I need this done in 2 days!
Thank you for the help...

Audio Disappears After Export

Similar Messages

Maybe you are looking for