Audio disappears after going backwards 10 slides

I have 2 Captivate projects with 30 slides each and mp3 audio on all slides. The audio is imported To Slide. The slide does not advance after the audio finishes. The user needs to use a forward button in the navigation. Everything works fine moving forward. But if the user starts clicking backwards through the presentation the audio will stop playing after the 10th slide. And it doesn't matter where you start moving backwards. It could be slide 30, slide 23  etc. But after 10 slides the audio no longer plays. This problem seems to only happen with HTML5 output. Flash output doesn't seem to have the problem. Of course, our client wants to use HTML5.
Any ideas?

OK, I finally got around to testing my project and it does the same thing. This is a pretty serious issue if there is no work around. I'll log a bug.

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