Audio distorted when import MXF files converted by XDCAM Transfer

I am new to CF Cards and mistakenly copied the clips inside my CONTENTS folder to my hard drive as a backup. These are shot on Canon XF100.
Now I realise you must always keep the clips in the CONTENTS folder or else FCPX will not like it.
However I am trying to bring my clips back to life. I have used XDCAM Transfer and hey presto they look and sound beautiful.
FCPX does not agree. When I import them there is horrible sound distortion.
Anyone out there can help me?
I am looking at my old boxes of tapes with a degree of nostalgia...........

That folder idea worked
Good news
One of the folders still does the boucing progress bar thing
Boo ... have you checked to see that you have correctly renamed that folder BPAV (not BPVA or BPAV and a space or other slightly wrong variation)?

Similar Messages

FAQ: How do I troubleshoot audio issues when importing .MTS files?

Hello. The link FAQ: How do I troubleshoot audio issues when importing .MTS files?
does not work, and i need the answer please. My imported MTS clips are not playing back audio because it seems that no audio imported with the video. Thanks, Don.

Hi there
Audio plays when the object with the audio assigned appears. This is why you hear it when the Button appears.
Try assigning the audio instead to the object that appears when you click the button. Perhaps the caption.
Cheers... Rick
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Audio problem when importing video files.

Hello everyone,
I just started using FCP X a few days ago for a university project and I seem to encounter an audio problem when importing videos in .mp4, .mov format or via the import from camera option.
Indeed I need to import videos in .mp4 and .mov format into FCP X. The import in itself is normal I can see my videos into the events/clips library and if I play them from the library I can hear the sound quite perfectly.
However, when I want to edit my videos and put it in the timeline, there is no audio. As a result I started to think that my videos could be the problem so I tried the option "import from camera" option using the Isight camera of my macbook pro but the same things happened. I could hear the sound from the events/clips library but not from the timeline (I can't see any audiowaves in the timeline).
I found a solution using quicktime and extracting the audio of the video in .m4a then importing the videos files and the audi files corresponding but it's a long process and a waste of time as FCP X should be able to import the audio of my video into the timeline directly. Especially if it can read it from events/clips library.
I hope I explained myself clearly and you could help me resolve my problem.
Cheers
Christophe
PS: I'm using FCP X version 10.0

Update to 10.0.5.
You have an incorrect setting when you edit. Try trashing your preferences. Post screen shots of your timeline and toolbar.

Video distortion when importing MOV file into Premiere Pro

On my mac my premiere is having issues when I import .Mov files. I was shooting on my Canon 70D DSLR at 30frames and when I import files the playback breaks up and is distorted at various points. It doesn't seem like all the files are doing this only some of them have this problem when they are imported. The footage was all shot under the same settings in the same 3 hour period. I tried exporting files and the distortion is still present in the exported media file. I've attached a screen shot of what it looks like.

Interesting that it's on the same frames ... have you certain effects that would impact those more than others?
Also ... only 8Gb RAM, sounds like one internal that's pretty much stuffed, and footage on an external ... PrPro runs a ton of crap through both the CPU & the GPU (depending on what you're doing and how much it "likes" your GPU/Vram) and also writes massive files to the database, media cache, and through the CPU use the OS's system cache typically. You've got a LOT of readin'/writin' going on, and with only 40Gb free there's not a lot of free space for things to be just parked for random access in a moment or two.
Also curious ... what's the connection to the external? USB2 or 3? Thunderbolt? eSATA?
Neil

Generic error when importing .mxf files

Hi, this will be my first time editing MXF files from the Canon XF100, but when i import them to Premiere Pro CS6, non updated version u get that the fil can not be imported because of a generic error. I usually work with AVI. I am on a Windows 7 64 bit with a quad core 3.3 and 8 gb ram 1667 mhz. I have not downloaded any software except the Canon XF Utility. Anybody who can help me? And yes i imported the whole File map with SIF files and MXF files, and in the map there are also XML and XMP.
Thank you on beforehand§

How do you import the footage?
Ulf

PP CS6 give "general error" when importing MXF files

Hi there,
I'm a videographer at a school and they recently purchased CS6 for me to use to edit footage. I shoot on a Sony PXW-X70.
However, anytime I attempt to import using Media Browser (or the input feature) any files from the camera, PP gives me an error (seen below).
The camera outputs XAVC files wrapped as MXF. I've tried importing files from this camera as well as from a Sony F5 and both sets of files don't work. I got the F5 files to import, but they don't play. However, I have also tried importing footage from a Canon XA10 and they did import correctly. So, it clearly has something to do with these MXF files.
I also downloaded a trial of PP CC and it imported the MXF's no problem. Adobe's literature seems to say that CS6 should import the MXFs without a problem.
Any thoughts?

Hi Brian,
Thanks, Kevin.
Interestingly I tried a live chat with Adobe and they definitely told me the support cycle ended for CS6 and I'd basically have to ask a question on the forums here. But I'll try again and say it's an installation issue.
I'll let you know how it goes!
Yeah, you have to be very literal about it being an installation issue. If you still get the runaround, let me know and I'll have an agent contact you.
Thanks,
Kevin

Trouble importing MXF files into Premiere Pro CC

When importing MXF files into Premier Pro (CC or CS6) from a Canon C300, If I have stopped and started the Camera (during an interview for instance) ie, if there are several takes, multiple duplicate verions of my fooatge appear in the folder on my card, when viewed through the media browser in Premier Pro.
If I try to ingest the footage into Premiere Pro (CC/CS6) or use Prelude (CC/CS6) the conformed footage file does not start in the right place. Example, an interview with two takes once ingested (as one file) has the second take first.
Has anybody else encountered this?

Yes, MXF should play perfectly in PP CS6, but if you can't work this out at this point, you may wrap your MXF video to something intermediate. as a matter of face, Adobe Premiere Pro CS6 seems to work fine if you import your MXF clips directly from a camera or camcorder, but if have already copied MXF recordings your HDD or you downloaded them from somewhere else, the import error may occur.
So i suggest you convert the MXF footage to something mezzanine we would recommend DNxHD.mov (if you are on a PC) or Apple ProRes .mov (if on a mac). those two intermediate codecs are good mezzanine codecs that handle recompression well and standup well in other areas of post-production (color grading, graphics, compositing, etc,). You can see what I wrote about the solution. "Why Premiere Pro CS6 can't import MXF files?" i hope that it is helpful to you.

Issue with importing MXF files - Canon

The issue is, when importing MXF files from a Canon camera, we experience "spanned" files. This has been occuring now for sometime. Why has Adobe not fixed this. Surely there is a large community using Canon MXF files? Can someone from Adobe or Canon reply to this message. If anyone else has a fix or a workaround other than mannually addressing this, please advise.

I'm afraid I don't understand the question.
7.2 now correctly parses the Canon XF .CIF sidecar files to determine whether the media is supposed to be spanned or not. This has been a feature request that has been finally addressed to work correctly.
(It also was there in 7.1 & previous, but had limitations: the performance wasn't as good, there had been issues in the past with audio pops at cut points, and it required that the Canon XF folder structure remain intact, ie if you copied the media to a flattened folder structure, it would fail to do the spanning correctly.)
If you are looking for a means to disable the automatic spanning, simply removing the .CIF files will achieve that. Although i'm not sure I understand why you're looking to do that. Most people *want* spanning to happen automatically, otherwise you're forced to manually sync spanned media segments by hand.

I shot video on a Panasonic P2 and I'm trying to import the MXF files to Final Cut Pro but when I try to import, the only thing that imports is a blurry image of each clip. There's no audio and no video...how can I import MXF files into Final Cut Pro?

I shot video on a Panasonic P2 and I'm trying to import the MXF files to Final Cut Pro but when I try to import, the only thing that imports is a blurry image of each clip. There's no audio and no video...how can I import MXF files into Final Cut Pro?

at the end, you say "import preferences", which program are you describing?
So im safer using footage that is remotely being pulled from iphoto...
vs
using footage that is imported into FCP from imovie?
Is there anything i can do in fcp to make this footage more reliable or safer or more stable as i pull remotely from iphoto?
All the footage, and all the libraries to all programs, or on a new pegasus 12tb raid 5 setup fyi.

I can't import MXF files shot on a Canon C300 into FCP 10.1.2. I have the Canon plug in for MXF file to FCP import but FCPX still doesn't recognize MXF files when I try to import. Premiere works fine importing MXF on the same computer.

I can't import MXF files shot on a Canon C300 into FCP 10.1.2. I have the Canon plug in for MXF file to FCP import but FCPX still doesn't recognize MXF files when I try to import. Premiere works fine importing MXF on the same computer. Any help is appreciated.

Russ and Luis,
I did uninstall and re-install Canon XF Utility and the Canon FCPX plug in. Still no luck. I checked the CanonXF64.RADPlug folder is on my computer in the Rad Plugins folder in application support This is where it is supposed to be as far as I can figure out.
Another piece of the puzzle is that footage shot on a Canon C300 in 2013 and I reimported today and it DOES import into FCP10.1.3. Footage shot on a different Canon C300 filmed this summer will NOT import into FCPX. The latter will import into Premiere. But I am trying to work in FCPX, but maybe I shouldn’t be??
Any ideas? (screen shots below)
Thanks.
Peace, Huey
FYI Here is what Canon says
"There is another trick that works sometimes though. Try uninstalling the plugin and XF Utility. Then, install the latest XF Utility, followed by the plugin, in that order."
I did do this but no results. Otherwise they say I need to wait for a new plugin.
Here's 2014 Canon C300 files does NOT import to FCPX
Here's 2013 Canon C300 files does import into FCPX. I thought it was Contents folder but another set of footage shot on C300 does import and there is no contents folder for that.

Can not import MXF files into Final Cut Pro

I am full of anger and frustration!!! I purchased final cut pro only to find out that it WILL NOT import MXF files. How insane is that? ADOBE - NO PROBLEM. Then I had to go back to YOUR STORE and buy two different file converter applications before I found one that worked. Now FINAL CUT PRO will only import the audio segment of converted files after converting to PRORES in PAVTUBE. Are you BUCKING kidding me? This work flow BLOWS. Why the FELL does this have to be sooooo hard! I am gone to creative cow and other forums to try to find out why I am sooo stupid that I can't get this simple process sorted out. YOU BUCKING MONEY MACHINE! How many more aps will I have to buy before I can edit CANON XF100 files in Final Cut Pro. BUCK politics! You should make your software with plugins that would allow you to edit without this kind of added step. JUST LIKE ADOBE. I want refunds for my final cut pro purchase. This is BUCKING rediculous. What a waste of time!

Jeff Eyler wrote:
Good thing I still have an iMac on Snow Leopard with FCP7 where I can import these files. I was hoping to upgrade that system next month when the new iMac comes out
There is definite upside to dragging one's feet on upgrades until necessary and this is a prime example. On a desktop running 10.6, and the XF Utility, FCP 7 L&T works reliably. And like you, that's my workflow for FCPX projects. Running 10,7 on a laptop, the EOS plug-in works well for FCPX imports – no workarounds needed. When I finally get around to updating, I will partition the HD, with one SL partition and the other partition with a later OS. Of course this strategy will work only as long as my hardware holds up.
Russ

How to import MXF files to Final Cut Pro with smooth editing

Summary: Follow this tutorial to learn how to import and edit MXF files in Final Cut Pro by converting MTS to FCP native format.
If you have a Panasonic P2, Canon XF or Sony XDCAM series camcorder,
you may be familiar with Material eXchange Format (MXF). Though MXF is a
great video format to record high-definition videos, it is not easy to
use in that they are not natively supported by most NLE systems like
Final Cut Pro. In order to import MXF to FCP for editing, the easy workaround is to transcode MXF files to FCP compatible video formats.
Along with some help from a top MXF Converter, it can be done. To
help those who wanna edit MXF files in FCP without problems, here I
share with you a simple guide on how to convert MXF files to edit in
Final Cut Pro 6/7 or FCP X.
First of all, downloading the App- Brorsoft MXF Converter for Mac
Overall, the program is a professional yet easy-to-use MXF Converter
on Mac (Mavericks included) which can not only convert XF100, Canon
C300, XF105 and XF305, Panasonic P2 recorded MXF files, but also provide
simple video editing functions for you. The MXF to FCP Converter not
only can convert MXF to ProRes for FCP, but also can transcode MXF
videos for editing in Avid MC, Adobe Premiere Pro, iMovie, FCE, etc.
Just download it and follow the tutorial below to get the work done.
Transcoding (P2) MXF files to ProRes for Final Cut Pro 6/7/X
1. Import MXF files to the converter
Launch the best MXF to FCP Converter, and then click the “add files” button to browse and import MXF videos from your camcorder or hard drive.
2. Select FCP editable format
Click the Format bar, and move mouse cursor to choose “Final Cut Pro > Apple ProRes 422 (*.mov)” as output format.
Tips:
a. Settings- click to set video
resolution(1920×1080/1440×1080/1280×720/720×480), bitrate (from 1Mbps to
20Mbps), frame rate (24p/30p)
b. Editor (next to “Add” icon)- click to set deinterlace, trim, crop, add effect, attach subtitles, etc
3. Start transcoding MXF video to FCP
Click “Convert” button to start converting MXF files to Apple ProRes
MOV for FCP 6/7/X under Mac OS. Once the MXF to ProRes 422 conversion
is done, you can transfer MXF footage into Final Cut Pro (X) for editing
smoothly on Mac with ease.
Source:How to import MXF files to Final Cut Pro with smooth editing
[quote] jacknjchn.tumblr.com/post/76914947404/cant-import-mxf-footage-to-fcp-transcoding-mxf-to-fcp [/quote]

You may refer to this step by step guide on how to convert MXF to Final Cut Pro more supported Apple ProRes or DV at http://www.idealshare.net/imovie-fcp/mxf-final-cut-pro.html
It also applies to convert MXF to other video or audio format. It even applies to convert other videos like AVCHD, MOD, TOD, AVI, and MPEG etc to FCP format.

Importing .MXF file into Premiere Pro

Hi there, I'd like some advice on how to import .MXF files into Adobe Premiere Pro for editing.
At university, the Premiere software there can support it. It even has a Canon XF100 preset all ready for .MXF files to be imported into and editing. However, the version I have does not have that preset and thus can not support it.
I have come across a decent video converter that maintains the HD quality it was recorded in. However, it places a watermark above it unless I buy the full version. I am unsure, and as a student, it is pretty expensive.
So I'd like to know, is there a way of adding the Canon XF100/.MXF preset into Premiere so I can edit these clips? Or is there a free converter out there which maintains the HD quality without placing a watermark above the video?
I would greatly appreciate any help and advice for this situation.

Hi kazpar0071,
I'm using the latest Macbook Pro, OSX Yosemite. 8.0.1 is the Build number of the software.
The preset is not there when creating a new sequence, however, I usually just create any sequence then drag and drop the media into the sequence, where Premiere will notify me that the sequence settings are different and whether or not I want to keep the existing settings, or change it, which automatically changes it according to the media.
This is not the case, as even when I attempt to import the media into Premiere, I get the error message 'Unsupported format or damaged file'.
Thanks for the info. In your case, the solution usually lies in signing out of Creative Cloud and then signing back in. Sign out, Sign in | Creative Cloud Desktop app
Does it work now? Afterward, be sure to ingest from the Media Browser and not File > Import or by dragging.
Thanks,
Kevin

Trouble importing .mxf files into Premiere Pro CS6

Having problems importing MXF. file types into my Premiere CS6 project. I will go to import the folder and the yellow loading bar will come up to say that it's importing. Then it will freeze and the color wheeled loading symbol will come up (I'm using a Mac) and will just sit there. From there I'm forced to do a force quit on my project and re-open it again. Is there any way to fix this issue and if so what is the problem causing this issue?
Also my mac is running on OSX v10.7.5 and Premiere is running on cs6 v6.0.2

Yes, MXF should play perfectly in PP CS6, but if you can't work this out at this point, you may wrap your MXF video to something intermediate. as a matter of face, Adobe Premiere Pro CS6 seems to work fine if you import your MXF clips directly from a camera or camcorder, but if have already copied MXF recordings your HDD or you downloaded them from somewhere else, the import error may occur.
So i suggest you convert the MXF footage to something mezzanine we would recommend DNxHD.mov (if you are on a PC) or Apple ProRes .mov (if on a mac). those two intermediate codecs are good mezzanine codecs that handle recompression well and standup well in other areas of post-production (color grading, graphics, compositing, etc,). You can see what I wrote about the solution. "Why Premiere Pro CS6 can't import MXF files?" i hope that it is helpful to you.

Can´t Import .mxf Files.

i´ve just updated to premiere pro cc 2014. now i can´t import mxf files anymore. when trying i get an error-message, that something went wrong, but no explanation. so what can i do?, does any body know the problem?
[Please choose only a short description for the thread title.]
Message was edited by: Jim Simon

Try moving or renaming the folder the media is is.

Audio distorted when import MXF files converted by XDCAM Transfer

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