AUDIO DRIFT FOR THAT PRICE!!??!

I HAVE PAID BLOODY GOOD MONEY FOR THIS PROGRAM FOR WORK PORPOSES. I CANNOT SIT THREW EVERY 5 MINUTES OF AUDIO TO CORRECT THE AUDIO AS IT CONSTANTLY DRIFTS OUT OF SYNC... FOR THE PRICE I PAID FOR THIS PROGRAM IT SHOULDNT EVEN BE AN ISSUE!!!
I WANT A STRAIGHT AND SIMPLE REAL SOLUTION TO THIS PROBLEM. NO ********.

AngryYoutuber
Like many other programs of its kind, Premiere Elements has its learning curve with workflow details that need to be understood and executed. If you do not have the time and patience, I suggest you return the product if purchased from Adobe within 30 days of purchase to get your money back.
We would be glad for the opportunity to help you work through the issue. But it will require follow up and direct answers to direct questions.The answers will be in the details.
You say that the video is from a Sony Vaio HD webcam. Is the webcam built into the computer or one that you attach to the computer?
What is the scenario for placing your webcam video on the Premiere Elements 12 Timeline
a. Camera Sony Vaio HD webcam/software that came with the webcam (please name)/ that produces a .mp4 file saved to your computer hard drive. And, you import that .mp4 into Premiere Elements 12 with the program's Add Media/Files and Folders/Project Assets from where you drag the video to the Expert workpsace Timeline.
or
b. You open Premiere Elements 12 and go to Add Media/Webcam or WMD Device and in the Capture dialog that appears you see your Sony Vaio HD camera listed in the field where it shows Capturing Source? If so, are you using Full Motion or Stop Motion? If so, what are you ending up with, HD or SD video added to the Timeline?
Once we know how you are getting your .mp4 to the Premiere Elements 12 Timeline, we can back track to figure out if the project settings of the program are being properly set by you or the program. This may be a simple matter of right or wrong project settings or more complex. But we will not know until we work through the details.
Since you present with an audio out of sync with its video issue it is necessary to know the video and audio properties of the file
video compression
audio compression
frame size
frame rate
interlaced or progressive
file extension - we know that from what you told us, .mp4.
pixel aspect ratio
The easy way is if you know the brand/model/settings of the camera recording the video. Any problems in that regard, then you get the properties from free properties readout programs such as MediaInfo or gspot. I suggested MediaInfo here since it will tell us if your video uses a fixed or variable frame rate. Variable frame rates can create problems.
http://sourceforge.net/projects/mediainfo/
Please review the above and let us know your decision on whether or not you have time to troubleshoot the problem that you describe.
Thanks.
ATR

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