Audio Drop Outs Last Night on "Goldmember" in HD

Hello Techies, All in all, seeing as I was the chump who had to shell out $600 to get the first gen DirecTV dishes, FiOS is absolutely awesome. I have 2 HD STBs and 1 HD DVR, all Motorola. I have been a devoted FiOS fan since. The HD STB is the QIP 6416-2, the other two STB's are vintage 2009 w/HDMI. Every piece of AV gear in my home is Sony (ES when available), the TV giving me the trouble is the one watched the most, so I can't be sure if these issues are plaguing the other two Sony XBR's or not. The TV that lost the sound intermittently last night while "Goldmember" was playing in HD is a pre-1080p Sony, a KV32HS510, which is a tube type set with the 1080i DVI HD input. During "Goldmember" the sound would drop out for approx 5-7 seconds, then come back on. This occurred for the 70 or so minutes I was watching it. Did anyone else have this same problem? Not to muddy the issue, but very infrequently the screen will turn to a white snowy granulated appearance, but the audio will be unaffected. I simply reboot the STB and everything returns to normal. I was also getting some image pixelation during the last HD showing of "Clash Of The Titans" as well. The TV/STB combo that is exhibiting these problems is the duo furthest from the FiOS router. None of these issues are all that important, but I have checked for loose connections, gone over my TV and STB settings to verify nothing had changed, and all seems well. Any ideas from the Tech Gurus would be most appreciated. FiOS rating IMHO, out of a possible 100 = 99. P.S. I've been at this high end audio and PC stuff for a long time, ( anyone remember MS-DOS, and the sanity testing WFW 3.11?), so please don't hesitate throwing some ideas around involving intricate fixes. Thanks In Advance, Apologies For The Verbosity... Mac

While it was playing did you test the channel on other TV's in your house? Also have you had other audio dropouts on that or other channels?
Anthony_VZ
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My audio drops out randomly, hers is occasionally ...

For the past year I have frequently used Skype on my Android phone (Nexus 5) to talk to my fiancee on her Windows 8.1 laptop. We do so from our respective homes, so we're both on WiFi to a solid Internet connection (DSL in my case, cable Internet in hers). I'm using the latest Android Skype client (5.0.0.55107) and she's using the latest Windows 8.1 Skype client (6.21.0.104). Ever since the Android 5.0 (Lollipop) update, my audio keeps dropping on her end for no apparent reason.
This happens at random but frequent intervals and for short durations (ca. 30 seconds per episode). It is absolutely maddening. Even though she hasn't changed anything on her Windows 8.1 laptop, and I've reinstalled Skype on my Nexus 5, my audio drops out some of the time during every single call. This happens very often during a call. It's to the point that I can't even open my mouth without expecting that my audio will drop out in the middle of what I'm saying, so that I end up having to repeat myself. If I'm really frustrated, I'll just type what I was going to say.
On the first few calls after my Nexus 5 received the Lollipop update, her audio would also sometimes drop out. We had to hang up and reestablish the call for her audio to come back on my end. Since then, we haven't had that particular problem, but sometimes her voice is garbled - as if I'm only hearing every other syllable - even though she's speaking directly at the microphone. Both systems (phone and laptop) are up to date, latest drivers, latest Skype, etc.
Given that she hasn't changed anything at all on her end, it's rather clear that the latest Skype for Android has a problem. TL;DR: I appear to be "muted" to other caller at random, even though I'm not muting myself, and her voice is occasionally garbled. It happens over and over again during a call, without warning.
Solved!
Go to Solution.

Unfortunately, although my audio is no longer dropping out, we have been unable to use Skype for the last couple of days.
Last night, I could neither receive nor make Skype calls using my phone. If she called, it would only ring on my desktop PC. If I called her, it never rang on her end, and would either ring once or not at all (i.e. the sound effect I normally hear when calling didn't play) and would simply "fail" for no apparent reason.
Skype on my laptop doesn't work well, because there is almost always a problem with my audio being replaced with a "white noise" type sound on her end at random intervals and durations.
So, we had to use Google Hangouts video chat last night. It doesn't work that well either; frequently, there is an absolutely terrible audio feedback/echo problem.
I hope Skype can be made to work again on my phone. I've given up hope of it ever working 100% on my laptop, but I'd rather use it on my phone anyway, as it's far more portable.

Audio drops out for a second at the start of the song

I have an 8gb Black Nano 3g. My first time syncing I added songs, video, and photos.
The problem I am having is after selecting a song through cover flow the song will start playing and around the 17 second mark in the song the audio drops for a second then it comes back on and continues playing. At first I thought it was the song file, but it was happening to multiple songs. I also verified the tracks on my computer were fine.
I updated the firmware and Restored the iPod software.
Since my iPod had all of my media wiped out I added back only music and tested it. It worked perfectly, no more audio drops. I listened to it all day just fine. Last night I added some new video clips and photos. Audio drop out problem has now returned.
After work I am going to remove the video files and test it again.
Has anyone else noticed this issue?

Yes I have the same problem, actually I'm guessing everyone has the same issue but everyone hasn't realized yet. Problem occurs just after the the backlight turns off.
After many hours of troubleshooting, I realized the cause is syncing photos.
Tried resetting iPod & and restoring many times, tried different computers (with different new test iTunes/iPhoto libraries), problem occurs with both iLife 2006 & iLife 2008.
Took back to Apple Ginza store in Tokyo for testing and a different iPod nano 8GB 3G has the same issue. Staff believed it was a firmware issue and filed a report. A few days later 1.0.1 firmware was released but still didn't fix the issue.
I have yet to file a bug report with Apple myself.
My screen also seems to be rotated about 1mm.
Andrew.
"I have from an early age abjured the use of meat, and the time will come when men will look upon the murder of animals as they now look upon the murder of men."
-- Leonardo da Vinci

Audio drops out when following video to external monitor

When I play a sequence to an external monitor, the audio drops out for 2 to 3 seconds after changes on the video track, and then pops back in with no interuption in video output. It doesn't happen at every cut, but it's consistent in the places it does. I thought it might be caused by the size the project has become. So I exported the sequence as a quicktime file, closed the lage project, opened a new one and exported the new file and played it and it happened again, even though there were no edits. It doesn't occur at all when I turn off external video, and play it on the computer. I connected a new firewire from the computer to my DV deck, restarted the computer, but it keeps happening.
Is it that the dramatic change in color, light and compostion crowding out the audios ability to follow the video through the wire?
I'm completely stumped. The next step will be to open the computer and try to blow any excess dust out. I do this periodically anyway, and my last time was two months ago, so I'd be surprised if it works.
Maybe the G4 with 2G processing power can no longer handle the program, but it shows no sign of stuggle in any other way.
My clients are starting to grow restless.

Thank you so much X & Paul, for your suggestions. Although they didn't solve the problem, they kept me hopeful enough to continue my quest for an answer. After exhausting all effort to find the problem in the audio, I decided to focus on the video. So, I tried correcting the excess luma on the consolidated QT movie, and suddenly the problem was fixed. Because of the different levels of correction I'd need for each and every cut in the original sequence, and the precious time it would take, I'd planned to save it for the color correction stage, a mere 2 weeks away. I remembered how illegal white would often cause the image on some monitors, specifically consumer TVs, to waver for a second. But this was happening all the way back to the DV deck's audio meter, so I never expected it to be a luma issue.
I assume that the outdating capacity of my G4 played a part, but I wanted to write back with my thanks, and to impart my illuminated wisdom to the next perplexed soul.
Thanks again,
jesterhead

Audio Drop Out/Popping sound Problem

Hi,
For the last few weeks (since i installed snow leopard i think), i have been getting a lot of audio drop outs, where all of a sudden the sound goes dead and i get a popping sound coming from my speakers.
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I am running logic pro 8 with snow leopard 10.6.2.
I think i have narrowed the problem down to my presonus fire studio because i totally disconnected it and used logics built in audio soundcard and i didn't get any audio drop out at all.
I was just wondering if anyone had any similar experiences or ideas and suggestions on what is best to do?
thanks in advance for any help.
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It depends, are you running off battery when this happens? If so then morethan likely it is the audio hardware coming back online. In an effort to conserve power, what Mac OS X does is when you are on battery is that it turns off your audio hardware when it has not been used for a certian amount of time. This popping sound is typical of the audio hardware being powered up.

Audio Drops Out at End of Imported Clips

Hi, Guys,
I have read everything and tried everything, but I can't find a solution to something which seems like it should be obvious:
I am in the process of uploading some TV programs to YouTube. I am using iMovie '11 to cut them into chunks of less than 15 minutes each. When I import the material into iMovie from a file, iMovie automatically breaks the source material into ~5 minute clips. For some reason, the sound for the last half-second or so at the end of each clip is automatically muted by the import process. Needless to say when I cut the clips back together in an attempt to recreate the video stream as it originally was, there is a half-second of audio drop-out marking the spot where the clips are welded together.
How can I get this to stop???
I notice that the advertising makes a big point of 'iMovie HD' allowing the user to adjust the length of the clips that it cuts source material into during import. Please tell me this is not a work-around for this problem 10 years after-the-fact!
Thank you.

I used to have a saying which I applied to John Cage's compositions:
"He's got nothing to say, and he's saying it. And that's BS."
Faceless capricious corporate censorship is good HOW?
As regards iMovie '11 muting a short bit of audio from the ends of clips, it turns out to be the beginnings of the clips:
My prior post uncovered a very different problem in my process. (At the time, a virtually non-existent process!)
Now I have learned my up the learning curve to the point where I am beginning to actually use some of the functionality in iMovie '11. Unfortunately my original observation of "a bit of sound" (50 to 100 milliseconds) disappearing between clips is still a problem. Here are 3 minimalist examples in the form of short test vids: {Just click "Play all". Titles projected over the vid list what you are hearing. The "about box" (YouTube "Description:" field) contains even more detail.}
http://www.youtube.com/viewplaylist?p=7E219251FC3C5FEC
I can now characterize this problem in more detail than I could previously:
The first 50 - 100 milliseconds of sound are squelched in the beginning of a clip when it is uploaded to YouTube from iMovie. This is NOT a YouTube transcoder issue. Reloading multiple copies of the same clip into iMovie yield the same result there: Dead sound between clips.
This demonstrates that iMovie chops the first ~50 milliseconds of audio off of the beginning of a vid when it "shares" (exports) it. Apparently the missing audio in some way becomes an "attribute"of the clip (like a crossfade transition that you can't remove from the beginning!), because attempts to trim the squelched audio off of the beginning of the clip meet with failure; the "bad leading edge" stays with the clip, even after the apparently offending segment has intentionally been discarded.
I checked the audio gaps with Audition, and, while I was guessing 50 - 100 ms, it turns out to be exactly 52 milliseconds of audio is squelched at the beginning of a clip. (I tried to display the image of the spectral & time-domain response here, but I can't figure out how to upload TIFFs into this forum.)
I am sure this must be the result of some simple default setting in iMovie which automatically adds a "style" or something to my vid clips upon export, but I have tried everything I can find, and, if it is, I haven't managed to reliably turn if off yet.
N.B. if I remain inside an iMovie editing session, and paste pieces together into clips without exporting the clip, or interrupting the session (as I did to produce the test vids), everything is fine. But as soon as I save a clip, the first 52 ms of audio seems to irrecoverably disappear. That continues to hold true no matter which frame in the clip subsequently becomes the new beginning.
Please forgive my iMovie newbie ignorance, but: How do I get it to STOP???
Thank you.

Static and audio drops out

I am not sure if I am in the right Discussion area. If not, please advise where to post. After having work done (new mother board and power supply) on my iMac I heard a static or scratchy noise in the lower right side behind my screen while listening to iTunes the week after I got the machine back. Some songs(with more treble) were worse than others. My parents and I iChat every Sunday. The static now interferes with our iChats and the audio drops out and then will come back. They hear it more on their end than I do on mine. I tried turning the speakers way over to the left and that did help some when listening to iTunes, hulu but, not the iChat problem. My question is - do you suppose it is my speakers rather than another issue such as bandwidth or setting elsewhere? And if I were to buy external speakers would those then just amplify the existing issue? The computer on the other end is an iMac running snow leopard. Could it be that the microphone wasn't put back in correctly during my last repair?

Hi paperchase
That kind of sounds like the right internal speaker is bad or loose and the Internal Mic is picking up on the noise from it.
One thing to try before committing to a 2.0 or 2.1 External Speaker System, is to test the iMac's external output sound with iPod buds or a set of headphones. That at least will give you a better idea if the problem is with the right internal speaker or something worse like the sound card.
Likewise if the repair work was recent, then perhaps you should contact the service provider and report that it came back with an intermittent or rattling right speaker.
Dennis

Audio drops out after burning to a disk.

I just finished my Final Cut Express project and used iDVD to burn it to a disk. Half way through the slide show, the audio drops out.
Is there a way to fix this?

Last week, this song played fine on the burned copy.
Is this problem now showing up in the iDVD preview mode? Or is it with subsequent burned DVD's?
Go back to your project in iDVD. Go to File>Save as disk image. This will create a file that can be viewed on your computer's DVD player. The disk image will show you how your project will appear when played on a standard DVD player. See if this problem is repeated. If everything is fine, go ahead and burn the DVD using Disk Utility.
I hope this helps.

Very Brief Audio Drop Out in Sequence

In one particular part of my sequence, I'm experiencing a very brief audio drop out (which effects the entire audio) timeline. For example, I have a clip of a car starting and revving up. Two seconds into that clip, ALL audio drops out for a frame or two and then comes back in again. It sounds like everything in the audio timeline was cut and moved down a few frames (and the playhead is passing over that gap).
At first I thought it was my media clip so I switched it out by deleting it from my bin and capture folder. I recaptured it and used it again. Same thing. As an experiment, I then tried placing some other audio (from another clip) in that same area of the timeline to see if it happened there too. It did. I then made a new sequence and copied and pasted the affected audio and video it in there. Same thing. I never mixed down audio but saw that this was a suggestion on the forums. I tried that but it was still happening.
By the way, when the audio cuts out, ALL TRACKS cut out, so it's just not limited to a certain clip in a certain track.
Would anyone be able to shed some light on this? Is anyone else experiencing this?
Thanks everyone!

_*(SORRY, I DIDN'T MEAN TO POST THIS TWICE) Didn't think the last response went through_.*
Thanks, David. That solution sounds interesting and I'm going to give it a try. I appreciate your quick response, too.
I went back and tried something else, too.
By going to VIEW > EXTERNAL VIDEO > and choosing OFF, I was able to solve the drop out problem. I don't know HOW or even WHY this happened but it seems I can narrow my investigation to my exterior monitor and stereo or my audio/ video card or the actual firewire 800 cable running between the two. I always edit with an external monitor so I've got to jump on this issue quick.
When I turned external viewing back ON again, I got some very weird, garbled audio and static. Turning it off solved the problem. Do you think my video or sound card are going belly up? I have the stock card on my Mac (NVIDIA GT 120).
Message was edited by: Steve Delasantos

HELP! Audio Drops Out When Trying to Capture Canon XL2 Footage

Please help me out here. I'm a freelance camera operator w/ a Canon XL2 and several times now I've gotten calls from the editors saying they're having problems logging my footage, mainly the audio drops out quite a bit, and I'm not talking bout one second for every 2 or 3 minutes. No. It's like every 10 seconds the audio drops in and out.
What's the deal? Two times the guy was using a Panasonic DVX-100A to capture, another time it was a SONY DSR mini-DV deck. With each incident I had to go over with my XL2 and use it as the capture device, which is a pain.
The program they're using is FCP HD or 5. But I think even when they just play the tape in their Sony or Pany cameras, the audio may still suck.
Help me out here, I can't be the only one with this problem.
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Well Robert Swanson, I hope my post wasn't taken offensively, it certainly wasn't meant as such. The only Canon camcorder I owned was the GL1. After switching to Sony's I can honestly say it would take something significant to go back. And, I was merely relating my experiences in trying to capture from other Canon camcorders so that I know where you are coming from. However, I am interested in the HVX being the "noisest" camera on the market. I am seriously considering this camera and would be interested in a review that points this out. I would be using the hard drive recorder instead of P2 cards.
Mike

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Hi all...
I'm new to this forum.
Is there an audio issue (drop-outs) with FCPX (ver 10.1.2) for 1920x1080 24p, 1080p HD & 2048x1240 24p (2k) - note: films in FCPX are in codec Apple ProRes 4444, Linear PCM?
Very recently I've been working on a show reel and I have imported a file (short film) to snip out a section to add to the show reel.
I set the project to the film's settings i.e.. "set based on first video clip"...(1920x1080 24p, 1080p HD). When I play the film in FCPX the audio "hic-cups"..."dips to silence"..."drops-out" briefly (up to 0.5 secs in duration) and very frequently all the way through (approx 15 mins long film)...note: audio set is at stereo 48kHz. The audio monitors on the right hand side also show the dip taking place (if it's a long enough drop-out).
I also have a version of the film in 2048x1240 24p at 2k, again Stereo 48kHz...and this does the same audio "drop-out" all the way through. I'm unsure what other formats will create this problem i.e. higher or lower aspect ratios than those above.
Is this a software and/or OS issue? Or a hardware issue? Or both!?
About This iMac details:
iMac 27 inch: OS X ver 10.9.4
Processor: 3.5 GHz Intel Core i7
Memory: 32 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 780M 4096 MB
Fusion Drive 3.12 TB
Final Cut Pro X was bought & installed with this iMac back in Feb 2014
FCPX version: 10.1.2
Note also: I used Compressor (ver 4.1.2) to convert the files (movies) above to Apple ProRes 422 HQ, Linear PCM and the issue disappeared - the audio and visuals played with no problems. All films play with no issue when opened in QT player. They are also fine when exporting from FCPX. The issue only occurs (as far as I can tell) within FCPX when editing or playing the audio there.
Has anyone encountered this problem?
Kind Regards,
Hakan

Hi Luis,
Thank you for that.
Seems like you have a point about the "hardware" issue. I'm unsure (new to it all) at what data rate my (er...wonderful) fusion drive provides FCPX for smooth playback - or where I can find that info on the iMac. Playing back movies in the 422 HQ codec seems to have no issues (when I converted the movie from 4444 HQ).
But playing the full 4444 HQ, the picture is smooth, but the audio has these drop-outs - even with "best performance" option ticked. Interesting that the audio suffers, not the picture in FCPX - so not sure what's going on there. I also read - perhaps - that to play a smooth ProRes 4444 HQ movie in FCPX the data rate should be min of 500 Mbs (based upon About Apple ProRes) for HD movies and up (i.e. 2k). ProRes 422 HQ needs a data rate of 220 Mbs - so that is my upper-limit to smooth video&audio playback with the current system I have, I guess.
Does anyone recommend a fast USB3 or Thunderbolt drive (500Mbs+) where I am able to run 4444HQ movies with no issues to picture or sound (away from the fusion drive)?
KR
H.

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I have a MacBook Pro with Version 10.7.3, 6 months old. Just recently when I play video, regardless of whether it's in iTunes, iMovie, or embedded in Keynote the video sticks, audio drops out for 1 -2 seconds or the shot freezes. What causes this and how is it fixed.

I apologize for the audio drop outs. I have sent you a private message to get account information from you so we can reprogram your boxes.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
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Is itunes 8 fixed (audio drop out)?

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This was the major pain - even though it only took a pause and restart to get the audio back - it happened so frequently. I should point out that this may be related to my airport Express network, but it went silent on both my external speakers and my computer.
I found a number of posts outlining the same problem but no solutions that worked apart from one great one (sorry, can't find it now) which confirmed it was a problem with itunes 8. True enough, after exhausting every other avenue, i have reverted to itunes 7 and the problem has disappeared.
The problem is that I have lost many other upgraded features so can anyone advise me as soon as this issue is resolved in a more up-to-date version of itunes so I can upgrade without the problem returning.

Unfortunately, this is a known problem which Apple seems to be brushing under the carpet. Communication problems using Airtunes has been affecting a lot of users here. Try following the procedure outlines in the sticky of this forum entitled ' Solutions for AirTunes Issues in iTunes 8', and hope for the best. If that doesn't work, I guess you're in the same boat as the rest of us, and will have to wait till Apple sorts out this problem.

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Hi
I've recently upgraded to IDVD '08 & produced a slideshow of 301 pictures with music. I get a moments audio drop out at each 100th picture. I know this to be a problem when the disc is played on a DVD player, but not on a computer. I had hoped that by upgrading to IDVD '08 the problem would have been eliminated. Can anyone advise if there is a way of solving this issue, other than producing separate slideshows of 99 picture & less.
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The behavior you described above is actually normal for iDvd for anything over 99 images per slideshow. Not much you can do about it short of creating multiple slideshows as you mentioned above. That or making your slideshow as one long QT movie but you may notice a quality loss.
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Audio Drop Out

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Welcome to discussions, Bob:)
What is the source of the audio where the drop-out occurs? Purchased iTunes?
If so, burn the audio to an audio CD and import from that.
Also, how much free space do you have on the iBook?
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Audio Drop Outs Last Night on "Goldmember" in HD

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