Audio dropout once we bought a subscription...

The audio is dropping out in my sequence like crazy. mid clip, sometimes switching between clips. It was all running fine this morning. The only thing that has changed is that we were running the trial and now have the subscription...
I also installed Bridge.
Thoughts on what might have gone wrong?

It was fine this morning. I figured the computer had good nights rest and sorted it's self out. I've been cutting all day since about 930 and at 430 it started dropping audio in the timeline. I did notice that the audio levels in the meter are drop off when the problem occurs.
What version of Premiere Pro?
8.0.0 (build 169)
Have you installed the recent updates? No.
What operating system? Windows 8 Pro
What kind(s) of source footage? I believe it's ex or xd cam. some 5d as well. it's in a unhelpful .mp4 wrapper that won't open in quicktime.
If you are getting error message(s), Audio Dropout Detected at 00:05:54 in "169_2183_01.MP4"
What were you doing when the problem occurred? Nothing different than I'd been doing all day
Has this ever worked before? You mean broken? Yes Yesterday about this same time?
What other software are you running? Chrome, Word, VLC
Do you have any third-party effects or codecs installed? NO
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware Nothing out of the ordinary. The Audio card is an ASUS Xonar Essence STX
Are you using Mercury Playback Engine GPU Acceleration? Yes
Does the problem only happen with your final output, with previews, or both? Both

Similar Messages

I just finished my audition trial and bought the subscription the 2014 version.

i just finished my audition trial and bought the subscription. i updated and now it will no longer work . it starts but closes stating it is trying to initialize DLMS file. what do i need to do? Even the help chat technician could not find the problem with the 2014 version.
I have a Windows 8.1 operating system 64-bit
Here is a copy of the chat help Center discussion:
info: You are now chatting with 'Pradeep'
Pradeep: Hello. Welcome to Adobe Technical Support.
Pradeep: Hi Dennis.
info: Your chat transcript will be sent to at the end of your chat.
Pradeep: How may I assist you today?
Dennis Linam: hello
Dennis Linam: I am having problem with my Adobe audition's program.
Pradeep: I am sorry for the inconvenience.
Pradeep: Please elaborate so that I can assist you accordingly.
Dennis Linam: I used the download client to download the trial version, which worked perfectly fine. But when I upgraded my cloud and you guys received my payment. I received an update which has locked me out of the program
Pradeep: Thank you for the information. I will be glad to provide information on this.
Pradeep: Dennis, may I know what happens when you try to activate it?
Dennis Linam: I have a screenshot of the final situation that shows on my computer screen and it says something about trying to activate the DLL
Dennis Linam: the cloud updater showed that I needed to update once I bought this subscription, so I clicked on the update button and
Dennis Linam: it updated the program. I then went back to my Windows 8.1 desktop and clicked on auditions. It asked me if I wanted to delete the previous session
Dennis Linam: the first time I clicked on. Yes, and it went through a series of uploading and shut down and said the above statement
Dennis Linam: the second time I clicked on the other button and it started its process and it did the exact same thing
Dennis Linam: I had no problem in using the previous trial version, but for some reason when I uploaded the update. I cannot even open auditions now
Pradeep: Alright. I will give you a link. Please upload the screen shot so that I can assist you accordingly.
Dennis Linam: okay
Pradeep: Click here.
Pradeep: Let me know once you have uploaded.
Pradeep: Have you uploaded the file yet?
Dennis Linam: okay I have done it..., I labeled it auditions update problem Dennis Linam
Pradeep: Thank you.
Pradeep: Allow me a minute or two while I check and get back to you.
Dennis Linam: Thank you
Pradeep: Thank you for your time.
Pradeep: Dennis, please click on Continue.
Dennis Linam: I will have to start the program again
Dennis Linam: I have already tried clicking continue and that is exactly what it shows even when I click any button
Dennis Linam: But I will try it again
Pradeep: Okay. Please click on Delete this time.
Dennis Linam: When I click on the button to start the program and then click back to the website that I am talking to you on the section of the screen blacked out where the auditions start up box is. And then it again said Adobe audition cc 2014.0 has stopped working. It also states a problem cause the program to stop working correctly. Windows will close the program and notify you if there is a solution available
Dennis Linam: I have also use the delete button and it says exactly what I just stated
Pradeep: Okay.
Pradeep: May I know what you get when you click on the 'Cancel'button?
Dennis Linam: okay I will restart it and try it because Windows close the program
Pradeep: Okay.
Pradeep: May I know the status?
Dennis Linam: it stalls and says trying to initialize DLMS. it opens the addition screen with only a white screen, and the file edit multitrack clip effects, favorites views Windows and help bar at the top.
Pradeep: Okay.
Dennis Linam: As a matter of fact, the file edit multitrack clip ethics, favorites views Windows and help bar seems to be printed twice at the top of the screen\
Pradeep: Please open the Task manager.
Dennis Linam: Okay, it is open
Pradeep: Under the processes tab in Task manager, If there are any Adobe processes running, end all of them.
Pradeep: The Adobe processes are AAM updater, AAM notifier, Adobe crash demon, CEF helper, IPC broker, Coresync.
Pradeep: Also, if you locate any other, end them.
Dennis Linam: I noticed some of the background processes are 32-bit does it matter that I have 64-bit on my computer
Dennis Linam: I am sorry the Adobe CEF helper is 32-bit
Pradeep: You can end all of them.
Dennis Linam: it does not allow me to shut down two of the four of them I have 6 applications running Adobe auditions Adobe creative cloud and firefox task manager and windows explorer
Pradeep: Apart from Firefox, you can end all other processes.
Dennis Linam: if I shut down Firefox and Windows Explorer. My computer will's restart and we will lose connection?
Pradeep: Yes. If you end firefox, the chat will be ended
Dennis Linam: okay the only thing that is open is Firefox and the task manager and Windows Explorer
Pradeep: Alright. Please check the list of Background processes. Under that, if there are Adobe processes, any other, end them.
Dennis Linam: okay
Pradeep: If all are ended, retry the launch of Audition now.
Dennis Linam: starting that process now
Dennis Linam: again, it is asking me whether I want to continue ,delete orcancel
Pradeep: Alright.
Pradeep: Please allow me a minute.
Dennis Linam: is there any way to get a hard disk of the program. Since I am a cloud member?
Pradeep: Sorry for the delay in response.
Pradeep: Dennis, I am sorry but the DVDs for CC version are not available.
Dennis Linam: is there a possibility that Norton virus protection has identified your server as a threat and blocked it?
Pradeep: I am sorry but, as we are from download and installation support team, we do not have information on this.
Pradeep: As this is a product specific issue, I will have to forward your case to the senior support team.
Pradeep: They will check your case and reply to you soon.
Dennis Linam: the information is on my computer so I am more than willing to let the support team link in with my computer to fix the problem. If it is an antivirus block
Pradeep: Since you were able to use it previously, there is no blocking from the Antivirus.
Dennis Linam: please have them contact me as soon as possible since I use this program in my job and I will need it as soon as possible or have to find another program to use at the radio station for mind news reports.
Pradeep: I will forward your case to the relevant team. They will assist you further with email.
Dennis Linam: Thank you
Pradeep: IF you want, you can provide me your conact number. So that I can attach it to your case.
Dennis Linam: ----- You can call me anytime between 10 AM and 8 PM any day of the week or weekend
Pradeep: Thank you.
Dennis Linam: my email address is -----
Pradeep: I will forward your case to the relevant team.
Pradeep: Is there anything else I can help you with?
Dennis Linam: no thank you and I appreciate your time
Pradeep: It was pleasure chatting with you. Have a great day!
Pradeep: Thank you for contacting Adobe. Good Bye.
Here is a copy of the things told to do by different users:
"You can try opening Audition by holding down the Shift key whilst clicking on the Audition icon. This should bypass any settings that Audition may have installed and just use the defaults. However I am not sure that this will work if Audition fails to find the link to DMLS on launch. You probably need some suggestions from one of the developers who might turn up here after the weekend.
I noticed looking at Audition's start up log that it looks for the DMLS link by loading "C:\Program Files (x86)\Common Files\Adobe\dynamiclink\7.0\dynamiclinkmanager.exe". So it might be worth checking that that .exe is installed in that location on your PC.
Have you checked to see that DLMS support is turned on in Preferences/Media & Disk Cache?"
what I did:
I tried using the a shift key and the program loaded with only the file bar at the top with a white page, none of the file menus at the top. The screen would work. and after a few minutes, Windows asked to close the program because it was not responding.
I do have dynamiclinkmanager.EXE in the file extension...C:\Program Files (x86)\Common Files\Adobe\dynamiclink\7.0\dynamiclinkmanager.exe
I have completely taken the cloud program and the audition program off the computer using the control panel uninstall program feature
I reloaded both programs, the cloud program and audition 2014 with update.
I then turned off the computer and turned it back on using the restart Windows method and tried to start audition again, but had exactly the same results.
I was told to check the DL MS and make sure the preference is turned on. I cannot open the program to do this so I do not know any way of completing this process without a program that opens.
The funny thing is, the trial version worked perfectly, but when I bought the reoccurring payment program and the cloud updated 2014 audition, It never worked again. I am a student and an intern, and this program is vital to my success in school and with the radio station I am interning with. I would appreciate someone who is a technician or a programmer to help me fix this problem, or I will be forced to delete the program and stop my subscription.
Thank you for your quick response
Monday, September 8, 2014, 12:16 p.m. central time
Dennis
Message was edited by: Durin G removed personal information.

Attached is Dennis Linam’s Audition – “Log File” and “Log – Last File”
Contact information Dennis [email protected]
Previous contact information with your organization (DURIM):
Dennis - i just finished my audition trial and bought the subscription the 2014 version.
created by durin in Audition CS5.5, CS6 & CC - View the full discussion
DURIM - Okay. I would expect the "Cache Warning" message because your default directories would not be the same as the ones in the settings file I generated.
If you go back to the "7.0" directory and open the "Logs" folder, can you copy the "Audition Log.txt" file and send it as an attachment to [email protected]? We'll take a look in that logfile and see if it gives us more information about why this is failing now.
Also, do you have any other Adobe applications installed on this machine, such as Premiere Pro? If so, do they launch as expected or fail as well?
I do have the trial Pro version of Adobe reader, but I have not activated it, because I fear the same thing will happen did it. I cannot afford to activate the subscription for that product and take the chance of it not working either. I depend on those two programs religiously. Here is the files that you requested. I appreciate any help you can give me to get this audition program started
Audition Log- file
Ticks = 16 C:\Program Files (x86)\Common Files\Adobe\dynamiclink\7.0\dynamiclinkmanager.exe
Sent from Windows Mail

I have bought a new airport express and using it with my macbook (iTunes 10.2.2). I have joined an existing network for internet in my home and with that i am trying to play the music via itunes but there is audio dropouts every 60 secs or so. any soln ?

I have bought a new airport express and using it with my macbook (iTunes 10.2.2). I have joined an existing wireless network for internet in my home and with that i am trying to play the music via itunes but there is audio dropouts every 60 secs or so. I am using a set of speakers from kenwood connected to the airport express. The operating system on my macbook is mac os X 10.5.8. i am sure it is not a problem of streaming music online because i have even tried playing music which are stored in my macbook.
Is there any problem with the setting in itunes or quicktime ? Kindly reply...... I am waiting for your valuable suggestion.
Thank you a lot in advance.

I am shocked to have found this same AX audio dropout problem starting TODAY, every few seconds the audio just drops for a couple seconds and then resumes: Latest software versions of everything. No iPad, iPhone or Touch. Internet hardwired to D-Link DES1105 (1000baseT Switch) hardwired to new 80211N AX, AX optical to stereo, AX Wi-Fi internet to basic 1st-gen MacBook operating at 80211G, and an older 'G' AX extender at the far end of the house, away from all this. The MacBook streaming iTunes is usually 12 feet from AX. I've used this setup for years of trouble-free AirTunes / Airplay until today. Today I also found 2 very reliable fixes and 1 way to force a dropout, but first, I read some posts and tried ALL following settings one-at-a-time and restored them ALL because NONE of them helped: Turned off IPV6. Streamed to multiple speakers 'Computer' and 'AX' (restored to just AX). Turned off 'Ask to Join new (WiFi) Networks'. Turned off Bluetooth (can't live without Magic Trackpad, so glad that wasn't it). Here's my discoveries: Lo and behold, each time I click the Airport icon in the Menu (you know it shows you've got 4 bars from AX) when the status switches to 'Looking for Networks' for a second it CAUSES the AX audio to drop out for a couple seconds (it never did that before today.) iTunes still playing, streaming, AX laser still lit, but the 'PCM' light on stereo and the sound GOES OUT EVERY time I click the Airport icon in the menubar, just like the regular, annoying dropouts. So, to reduce traffic I quit Safari (3 tabs, no streaming, just Gmail, Google, and Netflix browsing). Lo and behold, the dropouts stopped altogether. No other Web apps going (not iTunes Store, Genius, Ping, nothing), so I launched Chrome to the same 3 tabs and the dropouts HAVE NOT RETURNED. That's right, not only did simply QUITTING SAFARI cure it, and Chrome doesn't contribute to it, but I can demonstrate it just by forcing my Airport to re-scan. Works for me, written using Chrome. The other reliable fix is to hardwire MacBook to the Switch. This is obviously not ideal, but Airplay audio doesn't drop out over Ethernet. Also, in all my tests, it made no difference whether iTunes did the streaming, or Airfoil did.

External display at 1920x1200 causing audio dropouts

I've got my Macbook hooked up to a Samsung Syncmaster 245B+ 24" monitor running at 1920x1200 with the Macbook in clamshell mode, I bought the monitor a couple of weeks ago and ever since I've been having problems with audio dropouts, both with the onboard soundcard and my external Presonus Firefox Firewire audio interface.
It seems the CPU is being overloaded at random, usually when there is some kind of graphical happening in a web browser for example. If I load up a page with a lot of graphical elements on it, sometimes the audio cuts out for a few seconds and then comes back, even then it can come back distorted. I can usually force these dropouts by briskly resizing the browser window, which makes the CPU usage level increase somewhat and thus the audio cuts out.
I first of all put this down to the Macbook not being able to display at this resolution sufficiently, but I have seen no other complaints from people running a 24" external. What's even more concerning is that I can switch the external down to lower resolutions (ie 1024x640) and still get the audio dropouts, which should not be happening as the Macbooks own display runs higher than this and I never get a problem when using it that way.
I've tried creating a new user account and the problem persists. Tried repairing disk permissions (although I knew it would make no difference) to no avail. I suppose the next step would be a complete reinstall of Leopard, but obviously would like to avoid this.
Does anyone have any suggestions as to what the problem could be? Do you think it's just the Macbook in general not being able to handle this monitor or a specific problem with mine?
I hope I can get this sorted, it's really off putting having music dropouts while I am working...
TIA,
Alex

Next time is happens, try unplugging the external monitor, but only the external monitor. Leave everything else plugged in, including any peripherals, like the Personus and also any attached USB devices. If the problem persists, then start unplugging the peripherals one-by-one.
Generally a display should have no bearing on sound since the GPU (X3100) is completely separate from the CPU where sound is managed.
You haven't said anything about your MacBook's configuration but maybe there is an insufficient amount of RAM for the number of processes running. That's another possibility.

160 Gb Classic - Audio dropouts, gaps on gapless albums with apple lossless

Dear All,
Since getting my new iPod Classic 160 Gb iPod Classic, I am experiencing audio dropouts that last between one and two seconds. They aren't frequent, occurring maybe one every hour or two of audio playback. They appear to be very random. If I play back the same track after having a dropout, it plays fine and doesn't happen again in the same place. This doesn't appear to be connected to my moving or shaking the iPod around, as it will happen when I am sitting down and perfectly stationary. Also, I don't think it is related to a bad earphone connection, as I a have played the iPod with several pairs of new and/or high quality earphones. More info: Most of my files are Apple Lossless and content is primarily regular music albums. Of note, this is the second 160 Gb iPod I've had with the same problems! The first one I brought down to the Apple Store in Ginza, Tokyo and they replaced it in the blink of an eye after I explained the same as above.
Prior to the 160 Gb Classic, I have owned 1st, 3rd and 5th generation iPods (plus a 2nd gen. Nano and shuffle). The 5th gen. 60 Gb was playing the exact same audio files and never had any dropouts.
I have reset the Classic and reinstalled all my music files (with the most recent ipod software 1.0.2 and running iTunes 7.5) twice now, but the problem remains. I am now thinking of taking one of two possible routes of action. a) go back down to the Apple Store and try to get another iPod replacement (and hope and pray that it doesn't experience this problem) or, b) change all my music files to something like 192 kbps and hope (and pray!) the iPod can handle the smaller file size without the dropouts. At the moment, I am leaning towards going down to the Apple Store as it would actually be the less time consuming of the two for me.
What do you wise people out there think? Exchange iPod or downsize my audio files? Or, does anyone have another suggestion or recommendation on how to resolve this issue? Thanks for any assistance.
To add to this, I have also noticed that several of my gapless albums (DJ mix CD's like those by Global Underground), no longer play consistently "gapless". Sometimes it will pass smoothly between tracks and other times there will be a small pause/gap. No doubt, I have checked the gapless album box and selected yes, in the album get info section for all of these albums, but still problems remain. Any suggestions would be greatly appreciated.
Again, my previous iPod, 5th gen. 60 Gb had none of these problems with the same files. I am really happy with the 160 Gb capacity of my new classic but feel a bit let down with these problems I'm having.
Regards,
Peter B.

Thank heaven! I thought I might be the only one.
My situation almost exactly mirrors your own. My first 160GB classic suffered from sudden dropouts, apparently random and almost impossible to replicate in any predictable fashion. For example, I'd start playing an album and would hear a one or two second dropout in the second track, but in attempting to replicate the situation exactly (as in, powering down the iPod, powering it back up and starting over from the first track of the album) I'd find that the fault didn't recur. Restoring and reloading made no difference at all.
So I took it in to the Apple Store and had it replaced, loaded the replacement up with music and was dismayed to discover myself facing the same problem. I too have had several iPods which were loaded off this same library, and none of them ever gave trouble in this fashion.
I think the issue might just be the size of the files in our libraries. The bulk of my files are at 320kbps, and you mentioned yours were mostly Lossless - could it be that the classic has problems dealing with large files? It's a very frustrating issue, since the audio quality of my classic is so much better to my ears than that of my previous iPod 5G.
I recommend that you take the iPod in and take them to task about it. That's certainly what I'm going to do - I really don't want to re-encode all my music, especially considering that I bought this iPod due to the burgeoning size of my library, and re-encoding would defeat the point. Plus, since it has better sound it sort of deserves to be loaded with larger files. I just hope this isn't an irremediable issue, which I'm starting to suspect it might be, since your iPods were obtained in Japan and mine in the UK. I'll continue posting as this unfolds, and I hope you'll do the same.

Premiere pro cc 8.2.0 (65) build "audio dropout Detected at {timecode} in "Adobe Player"

premiere pro cc 8.2.0 (65) build "audio dropout Detected at {timecode} in "Adobe Player"
This is new to since upgrading from CS6 to CC.
The audio pitch plays slightly at a slower pitch during timeline playback and the play head jumps back a few frames constantly at the same time while the video on the playback window skips backwards during playback constantly making it very painful to work with. I've tried to find a solution on the forum and google without any luck event found that problem to be common for many Premiere pro user. I only have one layer of video on my timeline at the moment and this is constant with all my projects since I've upgraded to Premiere Pro CC last November and no solution as come forth yet. Should I stay or should I GO? subscription is due for renewal soon? I've sent a request for help last week and still no reply?
Some help would be very much appreciated
OS X Yosemite Version 10.10.1
MacBook Pro (17-inch, Late 2011)
2.4 GHz Intel Core i7
16 GB 1600 MHz DDR3
AMD Radeon HD 6770M 1024 MB
Email: [email protected]

I too have problems with audio on CS6.05, I wanted to route my audio thru my digi003 interface, but no avail., tried it on my Presonus light pipe, nada. I have a matrox mojito max and tried to download using it;s vetura capture software, still dropouts. I then went to cineform.com and downloaded the free Cineform Decoder Codec under the downloads file and used it, No more dropouts as of date when using this codec. Its listed as Gopro Cineform 4k/3D/HD codec.
http://cineform.com/gopro-cineform-decoder

HT201272 Does anyone know how to get an episode of a tv programme that never downloaded when I bought a subscription. Episode 1 didn't download and I have all other episodes. I looked at the issues through report a problem but I cannot find an answer.

Does anyone know how to get an episode of a tv programme that never downloaded when I bought a subscription. Episode 1 didn't download and I have all other episodes. I looked at the issues through report a problem but I cannot find an answer.
I bought a series pass and unfortunately epsiode 1 didn't download at all. I was watching the downloads and restarting once they stopped as I allow multiple downloads at athe same time

It sounds like you may have hidden it, in which case you should be able to unhide it : iTunes Store: Hiding and unhiding purchases. (You can't turn off the hiding of items.)
But you should be keeping and maintaining a backup copy of all of your downloads and not relying on being able to redownload them - any item could be removed from the store by the rights-holders at any time, if they do then you won't be able to redownload them (nor will be able to do redownload items if you move countries).

Audio dropouts in iDVD 7.04 at every 99th frame when creatin IDVD slideshow

Dear Friends,
About two months ago, I completed my first iDVD slideshow project, consisting of 911 photos and a soundtrack. It seemed perfect when using iDVD Preview, but when I burned it to a DVD or saved it as a disk image, I discovered a series of audio dropouts, some minor, some moderate and some rather extreme. I also discovered that the dropouts occurred an EXACT mathematical interval, that is first at #99, next at #198, next at #297, and finally down to #892.
I contacted iDVD Support and they repeatedly argued that a dropout could happen at regular interval, and that they were always random. The suggestion given to me was to “always empty the iDVD cache before burning, which I did repeatedly and the issue persisted.
I called back in and instead of going back to iDVD Support, using my specific case number, I went sent to an Apple Support Generalist, who knew nothing of the issue, and so it happened again, and again, and again…
Has anyone in the real world beyond Cupertino ever experienced such an issue? If so, have you developed an effective resolution? My only resolution has been not to even have a audio soundtrack.
Thanks, Apple Support for not being there when I really need you!

There are many ways to produce slide shows using iPhoto, iMovie or iDVD and some limit the number of photos you can use (iDVD has a 99 chapter (slide) limitation).
If what you want is what I want, namely to be able to use high resolution photos (even 300 dpi tiff files), to pan and zoom individual photos, use a variety of transitions, to add and edit music or commentary, place text exactly where you want it, and to end up with a DVD that looks good on both your Mac and a TV - in other words end up with and end result that does not look like an old fashioned slide show from a projector - you may be interested in how I do it. You don't have to do it my way, but the following may be food for thought!
Firstly you need proper software to assemble the photos, decide on the duration of each, the transitions you want to use, and how to pan and zoom individual photos where required, and add proper titles. For this I use Photo to Movie. You can read about what it can do on their website:
http://www.lqgraphics.com/software/phototomovie.php
(Other users here use the alternative FotoMagico: http://www.boinx.com/fotomagico/homevspro/ which you may prefer - I have no experience with it.)
Neither of these are freeware, but are worth the investment if you are going to do a lot of slide shows. Read about them in detail, then decide which one you feel is best suited to your needs.
Once you have timed and arranged and manipulated the photos to your liking in Photo to Movie, it exports the file to iMovie 6 as a DV stream. You can add music in Photo to Movie, but I prefer doing this in iMovie where it is easier to edit. You can now further edit the slide show in iMovie just as you would a movie, including adding other video clips, then send it to iDVD 7, or Toast, for burning.
You will be pleasantly surprised at how professional the results can be!
To simply create a slide show in iDVD 8 from images in iPhoto or stored in other places on your hard disk or a connected server, look here:
http://support.apple.com/kb/HT1089

GPC Latency Problems and audio dropouts/distortion

I have spent three days trying to find definitive solutions to the audio dropout/distortion problems with this Pavilion dv7 - 1245dx Notebook running Vista sp2 x64. Having taken all the suggestions by Daniel P in the forums, including updating all drivers, running the DPC Latency Checker and disabling all the relevant drivers, firewalls, etc., I have come to the conclusion that HP has simply manufactured a poorly designed product, replete with mediocre software like the Atheros WLAN drivers, the IDT SRS audio chip drivers and the RealTek Ethernet drivers. While the latency spikes can be vitiated somewhat, they cannot be eliminated entirely. Perhaps the AMD Turion x2 processor is inferior, since my son also own a Pavilion dv7T-4000 with an Intel Core 2 chip, with the usual bucket of HP bundled crap, and there is absolutly no sign of yellow or red spikes. I even tried running the Microsoft RRATV3 to try to identify the offending drivers, but the program will not run in 64-bit mode.
One word on HP technical assistance: once an HP product is out-of-warranty (usually one year), they've never heard of you. They hand you off to some third-party contracted service that wants to dip into your pocket to extricate $100 for their troubleshooting advice. This seems to me to be highly excessive, especially for a poorly designed machine, and most customers thus burned (as revealed in Forum comments) have expressed the desire to make their next computer purchases elsewhere. I have noticed that this audio dropout problem is listed by owners as far back as 2006. It is unconscionable that the problem still persists with HP computers, and I have also observed that many, if not most, of the queries have not received a single reply. If this is so, then what is the use? Why should a person with the same problem, who posted in 2009, not have the courtesy of a reply by 2013? This is absurd! Under these circcumstances, it is hard to recommend HP products/services to anyone.

I have raised your post to the appropriate team for review. Someone should contact you via private message in these forums, but it may take up to two days.
Private messages can be checked by signing-in and selecting the envelope icon at the top of the page.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Audio dropouts since updating to iTunes 8

Had a stable working iTunes to Airport Express to stereo connection going for at least two years until I installed iTunes version 8 shortly after it came out. When I updated to version 8 I started receiving an error message and I had to upgrade the firmware on the AX to fix that. Ever since that time I haven't been able to use iTunes for more than 30 minutes or so without audio dropouts. Nothing else in the environment changed.
I have tried these fixes (some suggested in other posts) and they all failed:
1) Switched from optical to standard RCA cables between the AX and stereo.
2) Used Airport Admin Utility to enable Interference Robustness. This made the problem worse.
3) Switching to multiple speakers.
4) Leaving the Airport Utility program OPEN.
5) Removing interference from 2.4Ghz phones
My set up:
Windows XP Pro on 2 Gb RAM
iTunes 8.0.2.20
AX 6.3
I live in the country 200 yards away from the nearest neighbor.
I was hoping that Apple would come out with a fix. Am I waiting in vain?
Been forced to go back to my 400 disc changer, but it's not the same.
HELP APPLE

Did you try disabling WZC and using your wireless manufacturers drivers instead. This worked for me - see details in http://discussions.apple.com/thread.jspa?threadID=1715679&tstart=0

IPod Touch 2nd gen. audio dropouts

I just received my 2nd gen 8GB touch. Transferred one album to it for testing. The sound every now and then drops out for a split second. Never in the same spot in music though- so it's not a bad rip or faulty transfer. The dropouts also occur when listening to Pandora. I did a complete restore- and it didn't help. Turned off WiFi, no better.
Is this a known problem or is it unique to my iPod?
Any known solutions?
Thanks.

I have the same problem with audio dropouts with the Gen 2 32GB iPod Touch running Apple lossless, yet I never had this problem with Apple Gen 1 16GB iPod Touch running Apple lossless. This is a serious quality control issue and reflects lack of beta-testing. I have toyed with the idea of jumping into the Apple laptop world (from the PC world), but not now. I think this company has become marketing hype and does not care about quality control or perfection of a product. Lastly, I realy believe the audio quality is not on par with the Gen 1 iPod Touch (Klipsh IMAGE Headphones)-another suggestion of quality reduction to pay for marketing.

Audio Dropout Adobe premiere pro cc(2014) "adobe player"

I'm having the following problems with my adobe premiere pr cc 2014. I'm in the middle of a big documentary for Dutch Television. Because of the really buggy adobe premiere I can't work. The director gets frustrated and we can't work fast. I need to restart frequently but still the problem persist. Whenever I hit the space button to play I get audio dropouts and the software freezes and doesn't work well.
-Audio dropouts, they happen randomly and quite often. It happens on a relatively powerful macbook pro r (2.7 ghz i7, 16gb ram, ssd hard drive, usb 3.0 external hd.
- Bins take ages to load with thumbnails. Instead we see the grey square. It keeps on happening throughout the editing session.
- Multicam, when playing timeline, sometimes it doesn't stop when prompted and it keeps on playing for a random amount of time.
I really need help. I can't seem to find the previous version of adobe anymore. Can I please have the previous version and can you convert my current project to work with the previous version. Help me please, Help me please!!, Adobe help. Help your client!Mitch W@

Hey Mitch, Thanx for your reply.
I don't it's false. The reason for that is whenever I get that "audio dropout" event, adobe reacts really slow and I can't edit fluently.
I've been busy the whole day trying to figure out what the problem is. I contacted adobe support and the remotely accessed my computer and see for themselves.
We opened the activity monitor to see what's happening. Monitoring system memory revealed something interesting. The free memory dropped low after working for 20 minutes. when the "swap used" reached 5gb I got an "audio dropped" event. So we purged the memory with the terminal application.
I restarted my computer and reopened Adobe premiere pro CC and started editing. After a few minutes it gave me an audio drop event again. Whenever I get them, premiere reacts slowly.

Adobe Premiere Pro CC 2014.2 Playback Freezing, Audio Dropouts

There are several times when I'm working on a project, whether small, medium or large in size, where playback tends to seize up my entire machine and everything locks up/freezes for 3-5 seconds. Then when it starts to play again, I get the audio dropout error. After scouring through multiple forums, I saw one of the Adobe help suggestions was to remove the speakers (one that a user scoffed at). I thought, what the hell, and unplugged my headphones. Voila - playback is stutter free. Now, I haven't worked for hours on end yet so this is a preliminary result. My concern is that I work in an open office so I'm surrounded by colleagues working so having headphones is ideal. I'm in a catch 22 and not sure what solutions there are so I don't experience program hang-ups so I can work in silence.
Comp. specs:
Dell Precision 6600
Core I7
32GB Ram
2 SSD HDD
Quadro 3000M

I was behind on an update! Never mind LOL!

Audio Dropouts on H.264 Quicktime movies playing from CD ROM or DVD ROM

I've been consistently having trouble getting H.264 .mov files saved on a CD-Rom or DVD-ROM to play back smoothly on Windows computers. The files will open, but there always seems to be sporadic audio dropouts, every 5-10 seconds the audio will drop out for half a second or so. This doesn't appear to be affecting the video.When the files are copied to the hard drive, the problem goes away, and the problem isn't present at all when playing back on Macs (regardless of whether the file is on a disc or on the HD).
I've read elsewhere on this forums that this is perhaps a data-rate problem, but this really doesn't make any sense to me, seeing as these are highly compressed, very small files (5 fps on the video, audio is AAC mono, 32kbps). Unless my understanding of data rate is completely backwards, a DVD Video or Audio CD would have a much higher data-rate. Seeing as Macs have no problem with this, I'm inclined to think it's some sort of problem with Windows' ability to handle AAC audio. If anyone has any experience with this, and/or ideas for a solution, I would greatly appreciate some feeback.
Thanks!

If the problem goes away when the file is copied to the hard drive, then the problem is almost certainly with the data transfer rate from the CD/DVD drive. If the problem were with Windows decoding H.264 and/or AAC, the problem would also appear for files copies to the hard drive. H.264 is a pretty data-intensive format, so it could easily exceed the available data rate of a CD or DVD. (note that file size will make no difference; it's the data rate, which comes from a combination o the image size of the video and the compression of the video and audio tracks) that's the only factor).
Run QuickTime Player, open one of the videos, and open the Movie Inspector for the movie (Window -> Show Movie Inspector). Then take a look at the data rate and compare that to the data rate of your CD/DVD drive. If the drive's rate is lower, you have your answer. If it shows that it should be able to handle the data rate, you may need to update or replace the drivers for your CD/DVD drive and/or update the drive's firmware.
Hope this helps.

I installed the Adobe Reader on my ipad from the app store. I bought a subscription to transfer pdf files to word, excel. No Russian language in the settings. This is very bad!

I installed the Adobe Reader on my ipad from the app store. I bought a subscription to transfer pdf files to word, excel. No Russian language in the settings. This is very bad!

You already posted this five times; and you already have a conversation with Adobe staff going on in the ExportPDF forum.

Audio dropout once we bought a subscription...

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