Audio dropouts on Nokia C2-01

Hello
We have a Nokia mobile phone C2-01. The phone has
frequent audio dropouts both at receiver and caller.
Can I update the firmware somehow and would it help?
Thank you in advance.
Kind regards,
Martin
Solved!
Go to Solution.

Welcome to Nokia Discussions, mploug.
You can try updating the phone to isolate what is causing the issue.
First, make a backup on your phone. Select Menu> Settings> Sync and backup> Create Backup.
Use the Nokia Software Recovery Tool which can be obtained through this page at http://www.nokia.com/gb-en/support/faq/?action=singleTopic&topic=FA142987
Good luck

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